HP Designjet T2500 eMFP - Image-quality troubleshooting guide

If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, you should clean the
printhead, selecting the relevant color group. However, if the rectangles look solid, do not worry about just a
few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged
nozzles.
Here is an example of a gray printhead in a good state:
And here is an example of the same printhead in a bad state:
Corrective action
1. Clean the printhead (see Using your product). Then reprint the Image Diagnostics Print to see whether
the problem has been solved.
2. If the problem remains, clean the printhead again, and reprint the Image Diagnostics Print to see
whether the problem has been solved.
3. If the problem still remains, replace the printhead (see Using your product), or contact HP Support (see
Using your product).
If you still have a problem
If you still experience print-quality problems after applying the advice in this chapter, here are some further
things that you can do:
16 Chapter 2 Troubleshooting print-quality issues ENWW