HP ePrint & Share User’s guide
© 2011 Hewlett-Packard Development Company, L.P. 5th edition Legal notices Trademarks The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing contained in other sections different from the express warranty should be construed as constituting an additional warranty.
Table of contents 1 Introduction ...................................................................................................................... 1 What is HP ePrint & Share? ....................................................................................................... 1 Who is a typical user of HP ePrint & Share? ................................................................................ 1 What are the components of HP ePrint & Share? ...................................................
7 HP ePrint & Share Printing Tool ...................................................................................... 19 Introduction ........................................................................................................................... 19 User interface ........................................................................................................................ 19 Print with the Printing Tool ................................................................................
1 Introduction What is HP ePrint & Share? HP ePrint & Share is designed to streamline design document printing and sharing for HP Designjet and LaserJet users. With one simple tool, you can: ● Print documents on any HP Designjet or LaserJet printer to which you have a network or USB connection, with an accurate print preview. No printer driver is needed. ● Share files of any type with specific colleagues, without needing to send the files by email.
◦ Multiprinter: One tool for all your HP Designjets and LaserJets, avoiding the installation of multiple drivers. For a complete list of printers compatible with the HP ePrint & Share Printing Tool, see https://h30510.www3.hp.com/public/features/. ◦ Uploading: To save print-ready and other types of files to your Library, so you can access them later through a Web browser for instant reprinting or sharing with your colleagues.
In order to be able to use an HP ePrint & Share Library, you must create a user account on the HP ePrint & Share Web server by following the instructions in the message. 1. Click the registration link provided in the invitation email message. 2. Complete the registration form. 3. Click Create account. Your new HP ePrint & Share account is created, and you are redirected to the HP ePrint & Share main page where you will find two new events in your inbox: 4.
2 Software installation System requirements Component Requirement Computer hardware A basic hardware configuration enough to run the operating system and your applications (AutoCAD, MS Office) should be enough. No additional CPU power or RAM is required. Operating system ● Microsoft Windows XP (32-bit) with Service Pack 3 ● Microsoft Windows Vista (32- or 64-bit1) with Service Pack 2 ● Microsoft Windows 7 (32- or 64-bit1) with latest Windows Updates Microsoft .NET Framework .NET Framework 2.
Install the software NOTE: If you have previously installed another version of HP ePrint & Share or the HP Instant Printing Utility, you must uninstall it before installing the new version. However, it is not necessary to uninstall HP Instant Printing Pro. NOTE: You must have administrator rights to install HP ePrint & Share. That is, you must belong to the administrator group or (under Windows Vista or later) be able to give the administrator password when requested.
Enter your user name and organization, and choose whether to install the software for yourself only, or for all users. Then click Next. Choose whether to install all program features, or only some of them. Then click Next. Click Install to begin the installation. Depending on your operating system and system security settings, you may see a dialog box telling you that an unidentified program wants access to your computer. Please select Allow to proceed with the installation.
After installation is complete When the installation is complete, you can see the following new items: 1. A HP ePrint & Share shortcut on your desktop: 2. A new printer driver in your system, called HP Designjet Go Web: 3. The HP ePrint & Share Uploader icon in your system tray area: Sign in Before uploading files to your Library, you must sign in.
Close the HP ePrint & Share Uploader The Uploader closes automatically when you log off from your Windows user account. If for any reason you need to stop the Uploader, select Exit from the Uploader options available from the task-bar icon. The Uploader will restart the next time you log on or execute it from the HP ePrint & Share folder in your programs menu.
3 Print from AutoCAD Introduction HP ePrint & Share Plug-in for AutoCAD is an extension (plug-in) for AutoCAD developed by HP to facilitate the printing process from AutoCAD. This plug-in enables you to quickly generate a print-ready document (in PDF format) of the current layout by using a customer-defined preset, or one of the existing page setups defined in the drawing. Once the PDF file is generated, HP ePrint & Share is launched and the PDF file is loaded for quick preview, printing or sharing.
Print with presets A preset includes only the scale to apply to the drawing (including whether lines weights have to be adjusted as well), and which CTB/STB has to be used. Hence, presets use very few of the available AutoCAD print settings. The intent is that the print settings used by the plug-in are the most common ones. For printing scenarios involving more advanced print settings, the AutoCAD plot dialog should be used.
The menu shown is divided into three areas: ● The top area shows the presets currently available. These presets are always available, regardless of the drawing currently loaded. ● The middle area shows the page setups available in the current drawing. ● The bottom area shows plug-in configuration tasks. Currently, it just shows a menu entry to launch the user interface to manage presets.
AutoCAD 2007, 2008, 2009 User interface for these versions of AutoCAD is similar to the one for AutoCAD 2010: ● Commands HPIPPRESET, HPIPPS and HPIPCONFIG are available. ● Context menu entry when right-clicking is available. ● Menu entry in Menu Bar > File is available. Plug-in requirements The plug-in prints from Paper Space only. Model Space printing is not supported, as the Autodesk recommendation is to use the Paper Space instead. The Model Space does not support batch file printing.
Print using the Printing Tool You can choose to print your drawing by pressing the PRINT button in the HP ePrint & Share Printing Tool. You can change the print settings (size, rotation, quality, paper size) before printing. If you want to store the drawing as a PDF file on your computer, check the Save locally to box at the bottom left and select a destination folder before pressing the PRINT button.
Your new event is displayed in the EVENTS column, with the event details in the DETAILS column. You can download each of the documents individually by selecting the document and pressing the Download button. You can also download and print the whole event using the HP ePrint & Share Printing Tool by pressing the Print button. For details of how to print, see The HP ePrint & Share Library on page 24.
4 Print from MS Office applications Introduction HP ePrint & Share Plug-in for Microsoft Office 2007 is an extension (plug-in) for some applications in the Office 2007 suite (currently Excel, Outlook, PowerPoint and Word) developed by HP to facilitate the printing process from Microsoft Office applications. This plug-in enables you to quickly generate a print-ready document (in PDF format) of the current document.
5 Print from other applications Introduction The HP Designjet Go Web printer driver allows you to print from any Windows application even when no HP ePrint & Share plug-in is available for that application. HP Designjet Go Web From any Windows application, select File > Print and choose the HP Designjet Go Web printer from the printer selection dialog box: You may select the print settings (page size, orientation) as for any HP printer.
HP Designjet Go Web generates a print-ready PLT file that can be stored in your Library.
6 Print files directly HP ePrint & Share can print some 'print-ready' file types without needing any plug-in or third-party application. 18 ● PDF files version 1.
7 HP ePrint & Share Printing Tool Introduction The HP ePrint & Share Printing Tool is the main printing and sharing tool of the HP ePrint & Share ecosystem. Unlike an ordinary printer driver, it offers: ● A true print preview: In which you can see how the print will render on paper on a specific printer for a right-first-time experience. ● Simple layout settings: Including rotation, scaling and clipping preview to help you save paper.
The HP ePrint & Share Printing Tool provides information and options to help in printing your files. ● On the left of the window, a list of files that you have chosen for printing. You can add to the list by pressing the + button.
Print remotely with the Printing Tool Remote printing is now available from the Printing Tool. It allows you to print to your Web-connected printer or a partner’s printer. To enable remote printing in the client, you need to configure your Webconnected printer by visiting http://www.hp.com/go/designjeteprinters/ and your Library; for details, see Print remotely from your Library on page 26. Printing remotely differs in some respects from printing locally.
Share files with your colleagues You can share any type of file (including non-printable files) with your colleagues. 22 1. Go to the SHARE tab of the Printing Tool. 2. In the SHARE tab, you can provide the following information: ● The subject ● The list of people with whom you want to share your files (similar to the list of recipients in an email message) ● Some descriptive text about the nature of the shared files 3. Select the files that you want to share from the list in the FILES column.
ENWW 5. The files are uploaded to your Library and you can see a new Share event in your personal queue: 6.
8 The HP ePrint & Share Library Manage the files in your Library Once you have your user account, and have stored files in your Library through Print or Share events, you can operate with them to: ● Print them on any HP Designjet or LaserJet printer. ● Share them with your colleagues (Add Members). ● Download them to your local file system. ● Tag your files to create different groups with Tag events. Accessing the Library You can access your Library as follows. 1. Type http://www.hp.
● The system has a recycle bin for events, called Deleted Items (on the left of the Library window), so deleting an event does not immediately release any space. To release the space, you must delete it from the Deleted Items (permanently) or select Empty to delete all Deleted Items. You are asked to confirm permanent deletions. ● However, if you delete individual files, they are permanently deleted, so their space is immediately released.
Depending on your operating system and system security settings, you may see a dialog box warning that a program on your computer wants to open Web content. Please select Allow to open the downloaded event using the HP ePrint & Share Printing Tool. To print a file from any event in your Library, check the file you want to print and press the Print button. For the list of supported printers, see https://h30510.www3.hp.com/public/features/.
To activate Remote Print for your Library 1. Click Activate Remote Print in the Shortcuts area of the Remote Printer section. 2. When you receive an email message asking you to confirm the activation, click the link in the message and log in to your Library. After activating Remote Print, you can see the Web-connected printers that you are allowed to use for remote printing.
Share with your colleagues You can launch a Share operation for: ● One full Printed event (not for Share events) ● Any of the files in one of your events ● Any files not yet in your Library but accessible from your computer NOTE: If you delete a Share event that you earlier created, the other members of the event will see it grayed out, and will be able to do nothing with it, except to delete it themselves.
To share a full Printed event ENWW 1. Click the little triangle beside the event and select Share. 2. Select the colleagues with whom you want to share, by pressing the Add Member button. You can check the box if you want to allow the invited people to see each other's names. 3. Fill in each email address and name.
4. Once you click SAVE, a new Share event is created. The newly-added member is indicated as Invited. NOTE: You can add more files to the same Share event at any time by pressing the Add File button. 5. Each invited member receives an email message about the new event. 6. If the invitation is accepted, the status of that member changes from Invited to Viewed. You can share specific files rather than a whole event: select the files you want to share, then press the Share button, and proceed as above.
2. The DETAILS column changes to allow you to create the new Share event. You must give a name to the event, and you can add a description. Click the Add File button to add files, and click the Add Member button to add members to the Share event. 3. When you are ready, click the SAVE button to save the new event. 4. Each invited member receives an email message about the new event.
Download your files You can download events or specific files easily from the main Events Web page. To download an event, click the little triangle beside the event and select Download from the popup menu. You can download individual files by selecting them and pressing the Download button. If you download several files at once, a zip file is created and downloaded instead of several independent files. Just unzip the files to use them.
Tag events Tags can be used to organize the files in your HP ePrint & Share Library. 1. Select any file or files and press the Tag button. If you want to give the same tag to all files in the selected event, you don't need to select them individually. 2. You can either choose an existing tag (A), or create a new one by clicking New, and adding the name of the new tag (B).
3. When you have created one or more tags, you can see the tag events in the EVENTS column. If you select a tag event, the files with that tag appear in the DETAILS column. NOTE: If you select TAGS in the SHORTCUTS column, only your tag events are shown in the EVENTS column. 4. You can change a file's tag by selecting the file and pressing the Tag button again. Delete events or files You can delete only your own events or specific files inside your events.
Reserved words ● eventname: ● event:all (all events) ● event:print (all print events) ● event:share (all share events) ● filename: ● member: ● owner: Operators ● – means 'not'. ● OR means 'or'. ● “ ” means a case-sensitive literal search for the text between quotation marks, which may contain spaces. Save favorite searches When you have completed a search, you can save that search in the SHORTCUTS column under FAVORITES by clicking the icon to the right of the search field.
9 Web-connected printer operations If you have an HP Web-connected printer, some extra possibilities are available to you. Print from a Web-connected printer You can print files from your Library from your Web-connected printer's touchscreen, without needing a computer; and you can print them either on the same printer or on any remote Web-connected printer to which you have access. 36 1. If the touchscreen's home screen looks like this, first press the Print icon. 2. Press the HP ePrint&Share icon.
ENWW 3. To access your Library, sign in to HP ePrint & Share using your registered email address and password. 4. Press the white Email address field to enter your email address. A keyboard is displayed so that you can enter the letters. Press OK when you have finished; then enter your password in the same way. 5. Select an event category by pressing the category.
38 6. Select a particular event from your Library by pressing the event name. The number of files associated with each event is shown on the right. 7. Select a file from the event by pressing the file name. 8. The default print settings are displayed, and you can change them by pressing the Settings button. 9. When you are ready to print, press the Start button.
10. After sending one file to print, you can press the Add more icon to select another file. Alternatively, press the Sign out icon to return to the home screen, or the Job queue icon to go to the job queue. Scan to your Library (T2300 only) If you have an HP Designjet T2300 eMFP, you can scan documents directly into your Library from the Designjet's touchscreen. ENWW 1. Press the Scan icon on the touchscreen's home screen. 2. Press the HP ePrint&Share icon.
40 3. To access your Library, sign in to HP ePrint & Share using your registered email address and password. 4. Press the white Email field to enter your email address. A keyboard is displayed so that you can enter the letters. Press OK when you have finished; then enter your password in the same way. 5. The default scan settings are displayed, and you can change them by pressing the Settings button. 6. When you are ready to scan, press the Start button.
7. Feed the document into the scanner as shown. 8. When the scan is complete, the scan results are displayed. You can press the event name or the file name to change it. If the scanned file is within your quota, press the Next button to continue; otherwise, you can press Scan again to change the scan settings and try again. 9. ENWW In the next screen, you can choose to share the scan with any of your contacts. You can also add new contacts. Press the Send button when ready.
10. After adding one document to the scan queue, you can press the Make another scan icon to scan another document. Alternatively, press the Sign out icon to return to the home screen, or the Scan queue icon to go to the scan job queue. 11. The scanned document will be available in a Scanned event in your Library, and you can later print it or share it with other people.
10 Further information Upload history When you double-click the Printing Tool task-bar icon or select the Track option from the menu, the Uploader window appears: If you press the View Upload Queue button, the Upload History window appears: This window provides the history of your uploads. The buttons at the bottom provide the following options: ● Clear Upload History: Delete the upload history. ● Resume Last Upload: Restart the upload process at the first pending file.
Print previews ● To preview a multi-page document, double-click the document name to see an expanded list of all the pages of the document. ● Two previews are available: ◦ The print preview is displayed by default. It shows a preview of how the print will appear when printed on the loaded paper. ◦ The content preview can be requested by clicking its icon. It shows the image as specified in the file, without regard to the loaded paper.
11 Troubleshooting General ● When I right-click a file in Windows Explorer, I don't see the ePrint & Share option. Answer: Under the 64-bit version of Windows XP, you can access your Library on the Web, but the Printing Tool is not supported (see System requirements on page 4). Recommendation: Use the 64-bit version of Windows Vista or Windows 7. ● I cannot use HP ePrint & Share from Mac OS.
● The Printing Tool cannot detect my printer. Answer: This may happen for one of the following reasons. ● ◦ The Printing Tool does not detect installed drivers if they point to a file port or local port. ◦ You cannot install a driverless printer if it is already installed as a driverless printer with an old IP address. ◦ Print servers are not supported. If a printer is connected to a computer by a USB cable, and the printer is shared, it will not be detected by the Printing Tool.
● When printing, you may see an Adobe Acrobat splash screen. Answer: To get rid of it, you should uncheck the View Adobe PDF results box in the AutoCAD Plot tool (File menu). ● When using the configuration option to import presets, the CTB files are not saved. Answer: This is correct, the CTB files are not saved in this situation.
Office plug-ins ● I can't select my printer in the Excel plug-in. Answer: The HP ePrint & Share plug-in for Excel does not support all HP Designjet printers, because of problems in specifying a custom page size with those printers. The HP Designjet T and Z series printers are supported. ● I can't select my printer in any Office plug-in. You can select a printer in the Microsoft Office plug-ins only if you have the printer driver installed.
Library management ● I just received a message from someone who has shared files with me, but when I look in my Library I don't see the Share event. Answer: Try pressing your browser's refresh/reload button to ensure that the page is up to date. ● I cannot offer to other people shared files that I have received but do not own. Answer: This is an intentional feature, to limit the distribution of files created by the sharing originator.
Glossary Event One or more files associated with each other by being printed, shared or tagged together. HP Designjet Go Web A printer driver that allows you to print to HP ePrint & Share from any application on your computer. HP ePrint & Share HP's system for document storing, organizing, printing and sharing. HP ePrint & Share Printing Tool A program installed on your computer that prints your files on any connected HP Designjet or LaserJet and stores them in your Library.