HP Designjet Z3100ps GP Photo Printer Using your printer
HP Designjet Z3100ps GP Photo Printer Using your printer
Legal notices Trademarks © 2007 Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, Adobe Photoshop®, and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated. The information contained herein is subject to change without notice. The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Table of contents 1 Introduction Safety precautions .................................................................................................................... 2 HP Start-Up Kit ......................................................................................................................... 2 Using this guide ....................................................................................................................... 2 Introduction ................................................
Change the units of measurement ............................................................................................. 21 Configure network settings ...................................................................................................... 21 Change the graphic language setting ....................................................................................... 22 4 Paper handling General advice ...........................................................................................
Nest jobs to save roll paper .................................................................................................... 58 When does the printer try to nest pages? ................................................................... 59 What pages can be nested? ..................................................................................... 59 Which pages qualify for nesting? ..............................................................................
Get printer accounting information ......................................................................................... 114 Check printer usage statistics ................................................................................................. 114 Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ...... 114 Printer statistics with the Embedded Web Server ....................................................... 114 Check ink and paper usage for a job .........
General purpose paper .......................................................................... Photographic paper ................................................................................ Fine art paper ........................................................................................ Banners ................................................................................................ HP Banners with Tyvek® ...................................................................................
Cannot insert a printhead ...................................................................................................... 178 The front-panel display recommends reseating or replacing a printhead ...................................... 179 Clean the printheads ............................................................................................................ 179 Clean the printhead drop detector ..........................................................................................
ENWW Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● The printer's internal prints Introduction 1 1
Introduction Safety precautions The following precautions ensure the proper use of the printer and prevent the printer from being damaged. Follow these precautions at all times. ● Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical outlet with multiple devices. ● Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire, and susceptibility to electromagnetic interference.
Introduction Use and maintenance These chapters help you carry out normal printer procedures and include the following topics.
Introduction The printer's main features Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12 m) wide.
1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Transparent window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment lines Introduction Front view 10. Basket Rear view ENWW 1. Spindle 2.
Introduction 3. Quick Reference Guide holder 4. Sockets for communication cables and optional accessories 5. Hard power switch 6. Power cord plug in 7. Paper feeder The front panel Your printer's front panel is located on the front of the printer, in the center.
Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or leave the option in the menu, or when given an option. 5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring the front-panel display contrast or the IP address. 6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the front-panel display contrast or the IP address. 7. Cancel key - To abort a procedure or interaction.
Introduction ● The Embedded Web Server, runs in the printer and enables you to use a Web browser on any computer to check ink levels and printer status, see Access the Embedded Web Server on page 20. ● Advanced Profiling Solution included on separate DVD, to be installed after other HP software (drivers and printer utilities). The printer's internal prints The internal prints give various kinds of information about your printer. They can be requested from the front panel without using a computer.
ENWW Installing the software ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) Installing the software 2 9
Choose which connection method to use The following methods can be used to connect your printer. Installing the software Connection type Speed Cable length Other factors Gigabit Ethernet Very fast; varies according to network traffic Long (100 m=328 ft.) Requires extra equipment (switches). Jetdirect print server (optional accessory) Moderate; varies according to network traffic Long (100 m=328 ft) Requires extra equipment (switches) Provides additional features See http://www.hp.
Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed. 4. Follow the instructions on your screen to set up the printer. The following notes help you to understand the screens and make appropriate choices. ● When asked how the printer is connected, select Wired Networking. ● The configuration program looks for printers connected to your network. When the search is complete, a list of printers appears.
Printer sharing considerations Installing the software ● HP Easy Printer Care must be installed on a computer before it can be used from that computer. ● Any other users sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver. If you would like to install the PCL (raster) driver, select Custom Installation. 6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. 7.
TCP/IP connection 1. Go to your printer's front panel and press the Menu key until you see the status screen. Installing the software Note the URL of your printer (http://XXXX11 in this example). 2. Insert the HP Start-Up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which will install the PostScript printer driver.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network. 10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive. If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD. Sharing the printer If your computer is connected to a network and you are using Mac OS X 10.2 or later, you can make your directly connected printer available to other computers on the same network. Installing the software 1. Double-click the System Preferences icon on the Dock menu bar on your desktop. 2. Enable printer sharing by going to Sharing > Services > Printer Sharing. 3.
ENWW Personalizing the printer ● Turn printer on and off ● Change the language of the front-panel display ● Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Access the Embedded Web Server ● Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Change the language of the Embedded Web Server ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the front-panel display contrast ● Change the units of measurement ● Conf
Turn printer on and off TIP: The printer is Energy Star compliant and can be left powered on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time (30 minutes by default), it saves power by going into sleep mode. However, any interaction with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has been off for six weeks or more, preparing the printheads could take up to 55 minutes. Change the language of the front-panel display There are two possible ways to change the language of the front-panel menus and messages.
Access the Embedded Web Server The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running on any computer. NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer. The following browsers are known to be compatible with the Embedded Web Server: ● Internet Explorer 5.5 or later, for Windows ● Internet Explorer 5.1 or later, for Mac OS X ● Netscape Navigator 6.01 or later ● Mozilla 1.5 or later ● Mozilla Firefox 1.
To change the language, you must change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language you want is at the top of the list in the dialog box. To complete the change, you must close and reopen your Web browser. Change the sleep mode setting If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode to save power.
● Default gateway: specify the IP address of a router or computer that is used to connect to other networks or sub-networks, if none exist, use the IP address of the computer or the IP address of the print server ● Domain name: specify the name of the DNS domain that the print server resides in, for example, support.hp.com, note that it does not include the host name; it is not the fully qualified domain name, such as printer1.support.hp.
CAUTION: If you are using a USB connection, select the preferences > PS > Select encoding > ASCII. icon, then Printing Personal settings NOTE: The setting selected through HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) overrides the setting selected by the front panel.
Personal settings 24 Chapter 3 Personalizing the printer ENWW
ENWW Paper handling ● General advice ● Choose which spindle to use ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper profiles ● Add a custom paper type ● Print on loaded paper ● Maintain paper ● Change the drying time ● Turn the automatic cutter on and off ● Feed and cut the paper Paper handling 4 25
General advice CAUTION: Before starting a paper loading process, ensure you have enough room around the printer, both in front and behind. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. CAUTION: landscape. TIP: All paper must be 11 inches (28 cm) or longer. A4 and letter paper cannot be loaded For photo paper wear cotton gloves to avoid transferring oils onto the paper.
Paper category Paper type Bond and Coated Paper Plain Paper Bond and Coated Paper Bright White Bond Paper Bond and Coated Paper Coated Paper Technical Paper Natural Tracing Paper Technical Paper Translucent Bond Technical Paper Vellum TIP: If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 139.
2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle. 3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer have been installed. 4. If the roll is long; rest the spindle horizontally on a table and load the roll on the table. TIP: 5.
6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll. 7. Ensure the blue paper stop is pushed in as far as it goes; until both ends are against the stoppers. If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see Accessories on page 139. Load a roll into the printer There are two ways to load a roll.
3. Rest the blue end of the spindle on the right side roll holder. If you are loading the gray spindle, ensure the rounded side of the spindle top is resting on the roll holder. 4. With both hands, push the spindle into both roll holders at the same time. The spindle snaps into place. 5. If the edge of the roll is torn (sometimes due to tape used to hold end of the roll) or not straight, pull paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
Insert the edge of the paper into the feeder. WARNING! painful. Do not push your fingers inside the printer's paper path, the results may be 7. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feeds it automatically into the printer. 8. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a sheet. Select Roll with the Up and Down keys and press OK. 9. Select your paper category and type.
12. When the roll is aligned, the front panel displays the Ready message and the printer is ready to print. If the roll is not aligned, follow the instructions on the front-panel display. 13. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight. NOTE: If you have an unexpected issue at any stage of the paper loading process, see The paper cannot be loaded successfully on page 148.
4. Select Load roll. 5. Select your paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 149. Continue with step six of the easy loading process, skipping steps eight and nine. TIP: When prints fall into the basket, they can be torn or get ink marks from other prints.
Paper menu procedure with paper on the roll If there is paper on the roll, you can also start the process from the paper menu in the front panel's main menu. 1. Press the Menu key to return to the main menu, select the Paper menu icon 2. Select Unload paper. 3. Continue from step two of the Unload paper key process. . Roll out of paper procedure If the end of the paper is no longer attached to the roll use the following procedure. Paper handling 1.
Easy loading procedure Standing in front of the printer, open the sheet tray. If the sheet is long, extend the right extension. If the sheet is also wide extend the left extension. TIP: If the tray is difficult to open, try opening from behind the printer. NOTE: 2. The extensions are seven cm and snap in place. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper cannot continue, with thicker sheets you feel resistance.
5. Enter your paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 149. 6. The printer checks the alignment and measures the sheet. NOTE: Depending on the length of the sheet, it feeds out the front of the printer. 7. Paper handling If the paper has been loaded successfully, the front panel displays the Ready message and the printer ready to print.
2. Press the Menu key to return to the main menu and select the Paper menu icon Select Paper load. 4. Select Load sheet. Paper handling 3. .
5. Select your paper category and type. TIP: If you have loaded a paper type whose name does not appear in the paper list, see The paper type is not in the driver on page 149. 6. Continue with step two of the easy loading procedure, skipping steps four and five. Unload a single sheet To unload a sheet without printing, use the Unload paper key or the paper menu procedure. NOTE: To unload a single sheet after printing, you can simply pull the sheet free from the front of the printer. CAUTION: defects.
2. Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or allow it to fall in the basket. View information about the paper To view the loaded paper information, press the View loaded paper key on the front panel. You can also select the Paper menu icon and then View loaded paper.
There are three ways to assign a profile for a new paper type. ● Use a HP factory paper profile by selecting the closest category and type in the front panel, HP Easy Printer Care (Windows), or HP Printer Utility (Mac OS) NOTE: Colors may not be accurate. This method is not recommended for high-quality prints. ● Download the correct paper profile from: http://www.hp.com/go/designjet/downloads NOTE: HP only provides profiles for HP paper types.
7. Click Next. The printer performs a color calibration and prints a calibration chart. This may take ten minutes. NOTE: For more information on the processes available in the Color Center, see A summary of the color management process on page 67. 8. Once the new calibration parameters are calculated and stored, you are reminded to create an ICC profile. Click Done. Your custom paper is added to the paper category you selected. 9.
CAUTION: If the ink is not dry when the print is removed it could leave ink in the output tray and marks on the print. NOTE: If you cancel the drying time during a print, the printer may not feed and cut the paper right away due to the printhead maintenance, which runs in parallel. If the dry time is zero, the printer cuts the paper and then performs the printhead maintenance.
CAUTION: If strips or short prints are left in the output tray the printer could jam. Paper handling NOTE: Photo and coated paper requires careful handling, see The print is scuffed or scratched on page 166.
Paper handling 44 Chapter 4 Paper handling ENWW
Printing ● Create a print job ● Select print quality ● Select paper size ● Select margins options ● Print with shortcuts ● Rescale a print ● Change the treatment of overlapping lines ● Preview a print ● Print a draft ● High-quality printing ● Print in gray shades ● Print with no margins ● Rotate an image ● Print with crop lines ● Use paper economically ● Nest jobs to save roll paper ● Use ink economically Printing 5 ENWW 45
Create a print job In order to print something, you must send it to the printer. This constitutes a print job, which is entered into the printer's print queue. There are two main ways of sending a print job to the printer: ● To print directly from a program, use the program's Print command as usual. When you select your HP Designjet printer, the printer driver is invoked to send your job to the printer.
If you need to specify printing settings, go to the Job settings section and select the options you need. Each option has explanatory text on the right, so that you can understand the behavior of each setting. Remember that, if you leave the setting as Default, the setting saved in the job will be used. If the job contains no setting, the setting in the printer will be used.
NOTE: The paper size specified here should be the paper size in which the document was created. It is possible to rescale the document to a different size for printing. See Rescale a print on page 50. ● In the Windows driver dialog: select the Paper/Quality tab, then Document Size. ● In the Mac OS Page Setup dialog: select your printer in the Format for popup menu, then Paper Size. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page size > Standard.
NOTE: Under Mac OS, the available margins options depend on the paper size selected in the Page Setup dialog. For instance, for borderless printing you must select a paper size name that includes the words “no margins”. ● Standard. Your image will be printed on a page of the size you have selected, with a narrow margin between the edges of the image and the edges of the paper. The image should be small enough to fit between the margins. ● Oversize.
TIP: Check at least the settings that you can see in the Printing Shortcuts tab: the document size, orientation, etc. The Factory Defaults shortcut contains the printer's default settings. When you click on it, it sets all options to their default values. Printing shortcuts can be customized to your particular needs. To create your own shortcut: 1. Select the shortcut that comes closest to satisfying your requirements. 2. Change any value in the Printing Shortcuts tab and/or other tabs. 3.
● On the Embedded Web Server's Submit Job page: select Advanced settings > Resizing. ● The Standard and Custom options adjust the image size to the standard or custom paper size you have selected. For example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to fit the A4 size.
● ● Check the Show preview before printing option, which you can find in the driver's Printing Shortcuts tab, Paper/Quality tab, and Features tab. The preview is shown before printing; you can check the print settings and the layout of the image, and then click Print to proceed with printing or Cancel to cancel the job. To preview a print under Mac OS, you have the following options: ● Use your application's print preview option. ● Click the Preview button at the bottom of the Print dialog box.
● If you are using the PCL driver, click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This provides a preview with more features, such as the ability to change paper size, paper type, and print quality, and to rotate the image. See below: NOTE: HP Print Preview is not available if you are using Adobe InDesign, Adobe Illustrator, Adobe Reader, or Apple Aperture. ● To preview a print using the Embedded Web Server, select Basic settings > Hold for preview.
High-quality printing You can specify high-quality printing in the following ways: ● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. Move the print-quality slider to the extreme right ('Quality'). ● In the Mac OS Print dialog (PostScript driver): go to the Image Quality panel and move the print-quality slider to the extreme right ('Quality').
TIP: Instead of using this option, consider using the Image Diagnostics Print to identify the printhead or printheads that are causing the problem, and then clean or replace them. See The Image Diagnostics Print on page 172. If you are printing on photo paper If you are printing on photo paper, you have the option of using the gloss enhancer, which improves overall gloss quality and eliminates bronzing. There are three settings: ● Off: the gloss enhancer is not used.
● In the Mac OS Print dialog (PCL driver): go to the Paper Type/Quality panel and select Color, then select Print In Grayscale. ● On the Embedded Web Server's Submit Job page: select Color > Color/Grayscale > Full set of inks grayscale. See also Print a black-and-white photo for an exhibition (Photoshop, PS driver) on page 84. Print with no margins Printing with no margins (to the edges of the paper) is known as borderless printing. This can be done only on rolls of glossy paper.
You may wish to rotate your images by 90 degrees in order to save paper, like this: You can do this in the following ways: ● In the Windows driver dialog: select the Features tab, then Rotate by 90 degrees. ● In the Mac OS Print dialog (PostScript driver): go to the Finishing panel and select Rotate by 90 degrees. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Rotate. ● In the front panel: select the Setup menu icon Rotate.
Autorotate With some printer drivers, you can also select the Autorotate option, which will automatically rotate by 90 degrees any oversized portrait images in order to save paper. Print with crop lines Crop lines indicate where the paper should be cut to reduce it to your selected page size. You can print crop lines automatically with individual jobs in the following ways: ● On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Enable crop lines.
1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to nest pages? When both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● In the front panel's Job Management menu or the Embedded Web Server's Job Management page, Nest is On.
● ● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same nest): ● HP-GL/2, RTL, CALS/G4 ● PostScript, PDF, TIFF, JPEG JPEG, TIFF, and CALS/G4 pages with resolutions greater than 300 dpi may not nest with other pages in some cases.
ENWW Color management 6 Color management ● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color management process ● Color calibration ● Color profiling ● Color management options ● Perform black point compensation ● Set the rendering intent ● Color emulation ● HP Professional PANTONE Emulation ● Color adjustment options ● Color management scenarios 61
Color management What is color? We see the world around us as steeped in color, where color is in the first instance simply an aspect of how we experience our environment. Color is therefore subjective. Upon further inspection we find that our color experiences are closely related to brain activity that is triggered by signals sent to it by our eyes.
● RGB (Red, Green, and Blue) is the color space typically used for additive devices. A color is represented as a combination of specific quantities of red, green, and blue colorants and all such combinations address the range of colors (color gamut) of the chosen device. NOTE: Subtractive devices can also be controlled using RGB data and, especially when you do not require control over how you want to use your printer’s black ink, this is an efficient option.
Color management 1. All colors 2. Computer monitor gamut 3. CMYK press gamut Finally, there are some color spaces that are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab or CIECAM02 defined by the CIE (Commission Internationale de l’Éclairage). The advantage of these spaces is that, unlike CMYK or RGB, if two objects have the same CIE Lab values then they will look the same when viewed under the same conditions.
Color management ● CMS: CMS stands for Color Management System. It is the application that converts the color information stored in the input image, which has the color space defined by a source profile, into an output image that has the color space specified by a destination profile. There are many different CMSs on the market: there are CMSs in applications, in operating systems, and in printing software provided by printer manufacturers (in our case the HP Designjet Z3100ps GP internal RIP).
Color management generate an RGB ICC profile, describing its color behavior for the paper that was loaded at the time of measuring.
To get the accurate and consistent colors that you want, you should follow these steps for each paper type that you use. 1. If your paper type is not already known to the printer, add it to the printer's list of known papers. See Add a custom paper type on page 40. Typical users may add a few custom paper types every year. 2. Color-calibrate the paper type, for consistent colors.
Color management NOTE: You can perform all three operations in sequence as shown, but you can also choose to start with or stop after any of the three operations. With one exception: color calibration is performed automatically after adding a new paper type. Color calibration Color calibration enables your printer to produce consistent colors with the particular printheads, inks, and paper type that you are using, and under your particular environmental conditions.
The process takes about 8–10 minutes and consists of the following steps. 1. A calibration chart is printed, which contains patches of each ink used in your printer. 2. The chart is allowed to dry for a period of time that depends on the paper type, so that the colors have time to stabilize. 3. The chart is scanned and measured using the HP Embedded Spectrophotometer. 4.
Color management The process takes about 15–20 minutes and consists of the following steps. 1. A profiling chart is printed, which contains patches of each ink used in your printer. Unlike a calibration chart, most of the patches contain combinations of more than one ink. The printer chooses automatically between two profile charts: 2.
If you have obtained an ICC profile through other means than using the printer’s built-in profiling software, for instance from an Internet download or a third-party profiling software package, you can install it for use with your printer and paper. NOTE: The printer requires RGB output profiles, unless you are using a RIP. The printer needs to know which paper type the profile corresponds to, so you must first select a paper type from the list of papers it knows about.
Color management methods, but is a little simpler and faster, and can produce good results with standard HP paper types. This kind of color management is done when you are using a non-PostScript driver and you specify printer color management, or when you send a PCL, RTL, or HP-GL/2 file directly to the printer through the Embedded Web Server.
● Saturation (graphics): best used for presentation graphics, charts, or images made up of bright, saturated colors. ● Perceptual (images): best used for photographs or images in which colors blend together. It tries to preserve the overall color appearance. ● Relative colorimetric (proofing): best used when you want to match a particular color. This method is mainly used for proofing. It guarantees that, if a color can be printed accurately, it will be printed accurately.
Color management All CMYK emulation options apply to PDF, PostScript, TIFF, and JPEG files only. ● None (Native): no emulation. The printer will use its default internal conversion from CMYK to RGB, without following any color standard. This does not imply that results will be bad ● U.S. Sheetfed Coated 2 uses specifications designed to produce quality separations using U.S. inks under the following printing conditions: 350% total area of ink coverage, negative plate, bright white offset stock. ● U.S.
● None (Native): no emulation, for use when the color conversion is done by the application or operating system, and therefore the data arrive at the printer already color-managed. ● sRGB IEC61966-2.1 emulates the characteristics of the average PC monitor. This standard space is endorsed by many hardware and software manufacturers, and is becoming the default color space for many scanners, printers, and software applications.
Color management Color adjustment options The aim of color management is to print accurate colors. If you perform color management correctly, then you should be able to print accurate colors with no need of any manual color adjustments.
● The lightness slider simply makes the whole print lighter or darker. ● The color sliders can be used to fade or emphasize each of the primary colors in the print. The primary colors may be red, green, and blue; or cyan, magenta, and yellow; depending on the color model used in the image. The Reset button restores each slider to its default central position.
Color management ● The lightness slider simply makes the whole print lighter or darker. This slider is available under Windows in the same window as the other grayscale controls; it is available under Mac OS by selecting Lightness and Hue. ● The zone definition sliders can be used to define what you mean by highlight, midtone, and shadow. ● The other controls for highlight, midtone, and shadow can be used to adjust the gray balance of highlights, midtones, and shadows respectively.
4. 5. Conversion Options > Intent: select Perceptual. ● Click OK. From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other color spaces with Edit > Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied. ● Click OK.
Color management ● Click OK. Set the Position and the Scaled Print Size you need. ● Make sure that More Options are displayed. ● Select the Color Management tab. ● Print: select Document. ● Options > Color Handling: select Let Photoshop Determine Colors. ● Options > Printer Profile: select the right profile for your printer and paper type. ● Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings.
Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options and drag the slider to Quality. ● Select Color Options from the drop-down menu. ● ● Select Print in Color. ● Under Color Management, select Application Managed Colors. Click Print. Print a color photo for an exhibition (Photoshop, PCL driver) This example uses Adobe Photoshop CS2 under Mac OS X, with the PCL driver.
Color management 3. 4. 82 From the Edit menu, select Color Settings. ● Make sure that More Options are displayed. ● Color Management Policies: select Preserve Embedded Profiles. ● Profile Mismatches: check Ask When Opening and Ask When Pasting. ● Missing Profiles: check Ask When Opening. ● Conversion Options > Intent: select Perceptual. ● Click OK. From the File menu, select Open to open the image.
From the File menu, select Print with Preview. ● ENWW Select Page Setup. ● Format for: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Paper Size: select the size of the paper that is currently loaded into the printer. ● Orientation: select the orientation of your image on the paper. ● Click OK. ● Set the Position and the Scaled Print Size you need. ● Make sure that More Options are displayed. ● Select the Color Management tab. ● 6. Color management 5.
Color management ● ● Select the Color tab. ● Select Print in Color. ● Under Color Management, select Application Managed Colors. Click Print. Print a black-and-white photo for an exhibition (Photoshop, PS driver) This example uses Adobe Photoshop CS2 under Mac OS X, with the PostScript driver. The color management is done by the printer's internal PostScript RIP. NOTE: Application-managed colors could be used in this example, exactly as in the previous example.
4. 5. ENWW Conversion Options > Intent: select Perceptual. ● Click OK. Color management ● From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile.
Color management Alternatively, you can go to the Image menu and select Adjustments > Channel Mixer, to choose the percentage contribution of each color channel to the grayscale image, as follows: 6. a. Check Monochrome. b. Drag any source channel's slider to the left to decrease the channel's contribution to the output channel or to the right to increase it, or enter a value between -200% and +200% in the text box (for example: 30% Red, 59% Green, 11% Blue).
● 7. Color management ● Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options and drag the slider to Quality. ● Select Color Options from the drop-down menu. ● Select Print in Grayscale.
Color management ● ● Under Color Management, select Printer Managed Colors, and then select Use Adobe RGB (1998) from the source profile list. Click Print. Print a black-and-white photo for an exhibition (Photoshop, PCL driver) This example uses Adobe Photoshop CS2 under Mac OS X, with the PCL driver. The color management is done by the printer.
4. 5. ENWW Conversion Options > Intent: select Perceptual. ● Click OK. Color management ● From the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile.
Color management Alternatively, you can go to the Image menu and select Adjustments > Channel Mixer, to choose the percentage contribution of each color channel to the grayscale image, as follows: 6. a. Check Monochrome. b. Drag any source channel's slider to the left to decrease the channel's contribution to the output channel or to the right to increase it, or enter a value between -200% and +200% in the text box (for example: 30% Red, 59% Green, 11% Blue).
● 7. Color management ● Options > Rendering Intent: select Perceptual. Click Print. Choose driver settings. ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab. ● ● Paper Type: select the paper type that is currently loaded into the printer. ● Quality Options: select Standard and drag the slider to Quality. Select the Color tab. ● Select Print in Grayscale.
Color management Print a digital album (Aperture, PS driver) This example uses Apple Aperture under Mac OS X, with the PostScript driver. The color management is done by Aperture. 1. Initial recommendations: ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See Color calibration on page 68 and Color profiling on page 69.
7. ENWW Color management ● You can set an image as page background and apply wash. Print your book, using the Print button in the Book Layout Editor. ● Presets Name list: select your book preset. ● Select Copies and Pages to print. ● Paper Size: select the paper size on which you want to print the job. ● Orientation: select the orientation of your image on the paper. ● ColorSync Profile: select the correct color profile for the printer and paper that you will use.
Color management ● 8. Gamma: Because computer displays are illuminated, images displayed on computers tend to look more luminous than when printed. Increasing the Gamma from the default of 1.0 can compensate for this. Usually, a setting 1.1 to 1.2 is adequate. Click the Printer Settings button. ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any).
● Color management ● Under Color Management, select Application Managed Colors. Click Print. Print a digital album (Aperture, PCL driver) This example uses Apple Aperture under Mac OS X, with the PCL driver. The color management is done by Aperture. 1. ENWW Initial recommendations: ● Choose an appropriate paper type for the purpose. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use.
Color management 5. If you like, change the page layout and customize it. You can add photo and text boxes, modify the box positions and the text styles. 6. You can let Aperture place your images into the book automatically (select Autoflow Unplaced Images from the Book Actions menu ), or you can place them manually by drag and drop. Furthermore: 7. 96 ● You can scale, crop, and pan the image. ● You can set an image as page background and apply wash.
8. Gamma: Because computer displays are illuminated, images displayed on computers tend to look more luminous than when printed. Increasing the Gamma from the default of 1.0 can compensate for this. Usually, a setting 1.1 to 1.2 is adequate. Click the Printer Settings button. ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
Color management 3. From the Edit menu, select Color Settings. ● Make sure that the Advanced Mode check box is checked. ● Working Spaces > RGB: select Adobe RGB (1998) or sRGB. ● Working Spaces > CMYK: select Europe ISO Coated FOGRA27 in Europe, U.S. Web Coated (SWOP) v2 in the USA, or Japan Standard v2 in Japan. ● Color Management Policies: select Preserve Embedded Profiles. ● Profile Mismatches: check Ask When Opening and Ask When Pasting. ● Missing Profiles: check Ask When Opening.
9. Display Options (On-Screen) > Simulate Paper Color: this affects the display on the monitor only. Check the box if you want to represent the color of the paper on the screen. Otherwise it's assumed to be pure white. ● Click OK. ● Now you can retouch your image and see on the screen how it will look when printed. From the File menu, select Print. ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo). ● Press the Page Setup button. ● Format for: select the printer.
Color management ● ● Under Color Management, select Printer Managed Colors. Click Print. 11. Check the Adobe InDesign Print settings. ● ● Setup (left-hand menu): ● Paper Size: select Defined By Driver. ● Options: select whatever scaling option you need. Output (left-hand menu): ● ● ● Color: select Composite RGB. Color Management (left-hand menu): ● Print: select Document. ● Options > Color handling: select Let InDesign Determine Colors.
This example uses QuarkXPress 7 under Mac OS X, with the PostScript driver. Color management is done by the printer's internal PostScript RIP. The aim in this example is to create a concept proof of a press—in this case a Europe ISO Coated FOGRA27 press. QuarkXPress will convert the document and its images to the ISO Coated space and send it to the printer, which will convert it to its final colors emulating such a press. So there are two stages of color conversion involved. 1.
Color management 6. 7. ● Check Color Manage CMYK Sources to CMYK Destinations. ● Click OK. From the Edit menu, select Color Setups > Output > New, and choose a Name to identify your custom Output Setup. ● Name: choose a name to identify your custom Output Setup. ● Mode: select Composite. ● Output Options > Model: select CMYK. ● Output Options > Profile: select Europe ISO Coated FOGRA27. ● Click OK.
Soft Proofing > Rendering Intent: select Relative Colorimetric. ● Click OK. 8. From the File menu, select Open and browse your project. To insert images, draw a box with the Rectangle Picture Box and insert the image using File > Import Picture. 9. Select the image, then go to the Item menu and set Preview Resolution to Full Resolution. 10. From the File menu, select Print. ENWW ● Printer: select the printer (for example, HP Designjet Z3100ps GP 24in Photo).
Color management 11. Press the Printer button to change the printer driver settings. ● Select Image Quality from the drop-down menu, then select the Paper Type that is currently loaded into the printer (or Any). Also, select Standard quality options and drag the slider to Quality. ● Select Color Options from the drop-down menu. ● Select Print in Color. ● Under Color Management, select Printer Managed Colors. ● Click Print in the driver window. ● Click Print in the QuarkXPress Print window.
If you do not find your desired press profile in the list, just add it by selecting the Add Profile button. ● Press the Advanced button and check the setting Use Embedded Profiles. It will use the profiles included in the image, if any. ● Choose the paper and print mode you want to use under Media profiles. ● Click OK to close the Preferences window. 3. You can select any other layout- or printer-dependent settings in the Printer and Layout settings. 4.
Color management 106 Chapter 6 Color management ENWW
ENWW Job queue management ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status messages Job queue 7 107
Embedded Web Server job queue page You can manage your printer's job queue from HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 20. The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are being received, parsed, rendered, printed, and already printed.
Job preview is available once the job is processed. To access the preview page, click the magnifying glass icon, which appears in the Preview column on the job queue page. The preview page shows the following job details along with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job. NOTE: Browsers without the Macromedia plug-in show the job image as yellow shaded.
: The job currently being printed has a check mark, canceled jobs have crosses, processing jobs have a clock, and jobs on hold have a warning. Prioritize a job in the queue To make any job in the queue the next one to be printed, select it and choose Reprint (in the Embedded Web Server) or Move to front (in the front panel). If nesting is turned on, the prioritized job may still be nested with others.
● Waiting to print: the job is waiting for the print engine to become free to proceed with printing ● Waiting for nest: the printer is set up with nesting on and is waiting for other jobs in order to complete the nest and proceed with printing ● On hold: the job was sent with the on hold for preview option and is on hold CAUTION: Do not send a job for preview with more than 64 pages. ● On hold for paper: the job can't be printed because paper is not loaded in the printer.
Job queue 112 Chapter 7 Job queue management ENWW
Retrieving printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job Printer usage 8 ENWW 113
Get printer accounting information There are various different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check printer usage statistics on page 114. ● View ink and paper usage for each of your recent jobs by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) or the front panel, see Check ink and paper usage for a job on page 114.
Under Mac OS, select Job Accounting and click on the Look Up button. Printer statistics with the Embedded Web Server Access the Embedded Web Server, see Access the Embedded Web Server on page 20. 2. Go to the Main tab. 3. Select History > Accounting. Printer usage 1.
Printer usage 116 Chapter 8 Retrieving printer usage information ENWW
Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead Ink and printheads 9 ENWW 117
About the ink cartridges Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come with twelve 130 ml cartridges. You can purchase 130 ml ink cartridges for both printers, see Accessories on page 139. CAUTION: Observe precautions when handling ink cartridges because they are ESD-sensitive devices (see the Glossary on page 207).
Remove an ink cartridge There are three occasions when you need to remove an ink cartridge. ● The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended printing (you can use up the remaining ink in the first cartridge at a more convenient time). ● The ink cartridge is empty or faulty, and you must replace it to continue printing. ● The ink cartridge has expired. CAUTION: Do not try to remove an ink cartridge while printing.
4. Pull the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. Ink and printheads 5. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1. Before removing the cartridge from its wrapping, shake it vigorously. 2. Unwrap the new ink cartridge, find the label identifying the ink color.
Insert the ink cartridge into its slot. 4. Push the cartridge into the slot until it snaps into position. You should hear a beep and see confirmation that the cartridge has been inserted. Ink and printheads 3. If you have difficulty, see Cannot insert an ink cartridge on page 178. 5. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that all cartridges have been correctly inserted, press the OK key on the front panel.
CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 207). Avoid touching pins, leads, and circuitry. Check the printhead status The printer automatically checks and services the printheads after each print. Follow the steps below to get more information on your printheads. 1. Press the Menu key to return to the main menu and select the Ink menu icon information. 2. Select the printhead on which you want information. 3.
CAUTION: Printhead replacement must be performed with the printer powered on. 1. Press the Menu key to return to the main menu and select the Ink menu icon printheads. 2. , then Replace The printer moves the carriage into the correct position. CAUTION: If the carriage is left in the removal position for more than three minutes without inserting or removing any printheads, it tries to move back to its normal position in the righthand end.
Ink and printheads 6. Push the handle back to raise the carriage lid. 7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead.
10. Pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly because this can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead If the printhead is new, shake the printhead vigorously before removing the protective caps. 2. Remove the orange protective caps by pulling them down. Ink and printheads 1.
3. Clean the bottom of the printhead by wiping it with the swab provided or with a cotton swab and de-ionized or distilled water. WARNING! Do not touch the electrical connections on the backside of the printhead. 4. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted. 5.
6. Push down as indicated by the arrow shown below. ENWW 7. Insert any other printheads, that need to be installed, with the same procedure, then close the carriage lid. 8. Ensure the end of the blue handle catches the wire loop on the near side of the carriage. Insert a printhead 127 Ink and printheads CAUTION: When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly.
9. Lower the handle to rest on the carriage lid. When all the printheads have been inserted correctly and are accepted by the printer, the printer beeps. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, the printhead may need to be reinserted. 10. Close the window. Ink and printheads 11. The front-panel display confirms that all printheads are correctly inserted. The printer starts checking and preparing the printheads.
10 Maintaining the printer Check printer status ● Clean the exterior of the printer ● Replace the cutter ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase Maintaining the printer ● ENWW 129
Check printer status You can check the current status of the printer in various ways: ● If you start HP Easy Printer Care under Windows or HP Printer Utility under Mac OS, and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you see information about the general status of the printer. The Supplies page in the Main tab describes the status of the paper and ink supplies.
Lift the ink cartridge cover on the left-hand side of the printer. 5. Press the button behind the ink cartridges to release the cover of the left-hand end of the printer. 6. Remove the left end cover. Maintaining the printer 4.
7. Unscrew and remove the cutter stop using the TORX PLUS screwdriver provided with the new cutter. The screw is captive and will not fall out. 8. Remove the old cutter. 9. Take the new cutter from the maintenance kit and move the plunger at the top slowly back and forth within its housing to check that it moves freely.
10. Slide the new cutter into position on the cutter rail. The two wheels on the bottom of the cutter should engage the central ridge on the cutter rail, and the two bushing guides should fit into the groove in the upper part of the cutter rail. Maintaining the printer Check that the cutter runs smoothly up and down the rail. You can leave it anywhere on the rail; the printer will park it correctly later.
11. Fit the cutter stop onto the end of the cutter rail, holding it there with one hand while you tighten the screw with the screwdriver in your other hand. 12. Put the left end cover back on the printer, aligning the protrusions with the holes in the printer. 13. Close the ink cartridge cover. Maintaining the printer 14. At the front panel, turn the printer back on. The printer checks that the cutter has been correctly installed.
Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required. However, in order to maintain the best print quality, replace a cartridge when it reaches its expiration date. The printer's front panel notifies you when any cartridge reaches its expiration date. You can also check a cartridge's expiration date at any time: see Check printer status on page 130. See also Handling ink cartridges and printheads on page 117.
already used in preparing the printheads. Go to the front panel and select the Image Quality Maintenance menu icon , then Advanced > Purge ink. TIP: Because preparing and purging the printheads uses both time and ink, you are strongly recommended to leave the printer always on or in sleep mode, whenever possible, to maintain the health of the printheads. In both cases, the printer wakes up from time to time to maintain the printheads.
Printer maintenance kits Three maintenance kits are available for your printer, containing components that may need to be replaced after long use. When one of them is needed, a message is displayed on the front panel and by HP Easy Printer Care under Windows or HP Printer Utility under Mac OS. When you see the message, you should contact HP Support (see Contact HP Support on page 200) and request the maintenance kit.
Secure Disk Erase is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin/. If you have difficulty in using Secure Disk Erase from Web JetAdmin, please contact HP Support: see Contact HP Support on page 200.
ENWW ● How to order supplies and accessories ● Introduction to the accessories Accessories 11 Accessories 139
Accessories How to order supplies and accessories There are two alternative ways to order supplies or accessories for your printer: ● Visit http://www.hp.com/go/designjetz3100_order/ on the Web. ● Contact HP Support (see Contact HP Support on page 200). The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer.
Printhead Part number HP 70 Light Magenta & Light Cyan Printhead C9405A HP 70 Magenta & Yellow Printhead C9406A HP 70 Photo Black & Light Gray Printhead C9407A HP 70 Blue & Green Printhead C9408A HP 70 Matte Black & Red Printhead C9409A HP 70 Gloss Enhancer & Gray Printhead C9410A Accessories Table 11-2 Printheads Order paper The following paper types are currently provided for use with your printer. NOTE: This list is likely to change over the course of time.
Table 11-3 Roll paper (continued) Accessories Paper type g/m² Length Width Part numbers HP Universal Instant-Dry Photo SemiGloss 190 100 ft = 30.5 m 24 in = 610 mm Q6579A 36 in = 914 mm Q6580A 42 in = 1067 mm Q6581A 20 ft = 6.1 m 24 in = 610 mm Q8708A 50 ft = 15.2 m 36 in = 914 mm Q8709A 42 in = 1067 mm Q8710A 20 ft = 6.1 m 24 in = 610 mm Q8673A (ELN) 50 ft = 15.2 m 36 in = 914 mm Q8761A (ELN) 42 in = 1067 mm Q8674A (ELN) 20 ft = 6.1 m 24 in = 610 mm Q8704A 50 ft = 15.
Paper type g/m² Length Width Part numbers HP Proofing Matte 146 100 ft = 30.5 m 18 in = 458 mm Q7896A (EN) 24 in = 610 mm Q1968A (EN) HP Banner and Sign Material HP Durable Display Film 205 50 ft = 15.2 m 36 in = 914 mm Q6620A (EN) HP Instant-Dry Indoor Banner, Gloss 195 50 ft = 15.2 m 36 in = 914 mm Q5482A (N) 42 in = 1067 mm Q5483A (AJN) 36 in = 914 mm Q1898B (AEN) 42 in = 1067 mm Q1899B (AEN) HP Opaque Scrim 486 50 ft = 15.2 m HP Banners with Tyvek 140 50 ft = 15.
Table 11-3 Roll paper (continued) Accessories Paper type g/m² Length Width Part numbers HP Coated Paper 90 150 ft = 45.7 m 16.54 in = 420 mm Q1443A (J) 18 in = 458 mm Q7897A (EN) 23.39 in = 594 mm Q1442A (EJ) 24 in = 610 mm C6019B 33.11 in = 841 mm Q1441A (EJ) 36 in = 914 mm C6020B 42 in = 1067 mm C6567B 300 ft = 91.4 m 36 in = 914 mm C6980A 100 ft = 30.
Paper type g/m² HP Premium Inkjet Paper Length Width Part numbers 11 in = 279 mm 8.5 in = 216 mm 51634Y (N) 17 in = 432 mm 11 in = 279 mm C1855A (N) Non-recommended paper types In many cases, paper types that HP does not support may nevertheless be compatible with your printer. However, the following paper types are unlikely to give satisfactory results: ● Photo paper that swells ● Brochure paper Order accessories The following accessories can be ordered for your printer.
Accessories Interpreter supports in-RIP separation, overprinting, and 2-byte font compatibility through a font-download facility. ● Advanced proofing capabilities. EFI Designer Edition produces accurate color proofs at the creation stage, allowing you to find and fix costly errors early, save time, and accurately simulate final press output. ● Seamless integration with other applications.
ENWW ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The paper has jammed ● Prints do not fall nicely into the basket ● The sheet stays in the printer when the print has been completed ● The paper is cut when the print has been completed ● The cutter does not cut well ● The roll is loose on the spindle ● A strip stays on the output tray and generates jams ● Recalibrate the paper advance Paper issues 12 Troubleshooting paper issues 147
The paper cannot be loaded successfully ● Ensure no paper is loaded. ● Ensure the paper is far enough inside the printer, you should feel the printer grab the paper. ● Do not attempt to straighten the paper during the aligning process, unless instructed to do so by the front-panel display. The printer automatically attempts to straighten the paper. ● The paper may be crumpled, or warped, or may have irregular edges.
If the sheet is not caught by the printer, the front-panel display asks you to push paper further into the printer, and tries to feed the paper again. 1. When prompted by the front-panel display, lift the blue lever on the left. 2. Adjust the sheet to align with the front and right side blue lines. 3. Once the sheet is aligned, press OK on the front panel. 4. When prompted by the front-panel display, lower the blue lever. The printer checks the alignment.
Transparent or translucent paper If your paper is a transparent film (for example, a transparency) select paper type Film > Transparent/ Clear film. NOTE: You cannot add a new paper based on Transparent/Clear film. If you paper is a translucent paper (for example, technical paper) select paper type Technical paper > Natural Tracing Paper, Vellum, or Translucent bond. NOTE: You cannot add a new paper based on Natural Tracing Paper, Vellum, or Translucent bond.
● For heavyweight coated papers (<200 g/m2), select paper type Bond and Coated > Heavyweight Coated Paper. ● For cockle-free very thick coated papers (> 200 g/ m2), select paper type Bond and Coated > Super Heavyweight Coated Paper. CAUTION: Only use this option if you are sure your paper does not wrinkle when printed. Photographic paper Fine art paper ● For canvases, select paper type Fine Art Material > Canvas.
The paper has jammed When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display. Power off the printer at the front panel and also switch it off at the rear. 2. Open the window. 3. Try to move the printhead carriage out of the way. Paper issues 1.
Lift the blue lever as far up as it goes. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Standing behind the printer, rewind the roll or pull the cut sheet from the printer. If you cannot see the paper, return to the front of the printer and remove it from the output tray. CAUTION: Do not move the paper sideways, as it could damage the printer. 7. ENWW Carefully remove all small pieces of paper. The paper has jammed 153 Paper issues 4.
Paper issues 8. Lower the blue lever. 9. Close transparent window. 10. Switch on the printer. 11. Reload the roll, or load a new sheet. See Load a roll into the printer on page 29 or Load a single sheet on page 34. NOTE: If you find that there is still some paper causing an obstruction within the printer, restart the procedure and carefully remove all pieces of paper. Prints do not fall nicely into the basket ● Ensure the basket is correctly installed. ● Ensure the basket is open.
The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time on page 41. If the paper is only partially ejected after the drying time, gently pull the sheet out of the printer. If the automatic cutter is disabled, use the Form feed and cut key on the front panel, see Feed and cut the paper on page 42.
Recalibrate the paper advance Accurate paper advance is important to image quality because it is part of controlling the proper placement of dots on the paper. If the paper is not advanced the proper distance between printhead passes, light or dark bands appear in the print and image grain may increase. The printer is calibrated to advance correctly with all the papers appearing in the front panel.
5. Press the OK key on the front panel, to save the value. 6. Wait until the front panel displays the status screen and re-print your print. Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration. 1. Press the Menu key to return to the main menu and select the Image Quality Maintenance menu icon 2.
Paper issues 158 Chapter 12 Troubleshooting paper issues ENWW
ENWW ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ● Lines are discontinuous ● Lines are blurred ● The whole image is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the print ● Edges of objects are stepped or not sh
General advice When you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order paper on page 141. ● Make sure that the paper type selected in the front panel is the same as the paper type loaded into the printer.
Horizontal lines across the image (banding) If your printed image suffers from added horizontal lines as shown (the color may vary): ENWW 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 45).
If the problem persists despite all the above actions, contact your customer service representative for further support. Lines are too thick, too thin, or missing Print-quality issues 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 45).
3. Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and turn on the Maximum detail option. 4. If you are using the PCL or HP-GL/2 driver for Windows, you can change your image rendering resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features.
1. Check that you are using appropriate print-quality settings. See Printing on page 45. 2. Reseat the printheads by removing them and then reinserting them. See Remove a printhead on page 122 and Insert a printhead on page 125. 3. Align the printheads. See Align the printheads on page 182. Lines are blurred Print-quality issues Humidity can cause ink to soak into the paper, making the lines blurred and fuzzy. Try the following: 1.
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Check that you are printing on the correct side of the paper. 3. Check that you are using appropriate print-quality settings (see Printing on page 45). In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level.
Print-quality issues 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Plus Matte Paper, or thicker Digital Fine Art papers. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink.
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also cancel the job from your computer application. Soaked paper can damage the printheads. 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. To check on the front panel, use the View loaded paper key. 2. Use a recommended paper type (see Order paper on page 141) and the correct print settings. 3.
If edges of objects or lines appear to be poorly defined or lighter in density, and you have already set the print-quality slider to Quality in the driver dialog (Mac OS Print dialog), select the custom print-quality options, and make sure that the More Passes and Maximum Detail options are turned off. See Printing on page 45.
Vertical lines of different colors If your print has vertical bands of different colors along it: 1. Try using thicker paper, choosing from the recommended paper types such as HP Heavyweight Coated Paper and HP Super Heavyweight Paper. See Order paper on page 141. 2. Try using higher print-quality settings (see Printing on page 45).
6. If the problem consists of color differences between your print and your monitor, please follow the instructions in the “How to calibrate your monitor” section of the HP Color Center. At this point, you may wish to reprint your job in case the problem has been solved. 7. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 172. If the problem persists despite all the above actions, contact your customer service representative for further support.
● If you are trying to print a very long image on a roll, check that your software is capable of printing an image of that size. ● You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough. ● If necessary, reduce the size of the image or document in your software application, so it fits between the margins. ● Try using the PostScript printer driver to print your job, if you have not already tried it.
Adobe Acrobat or Adobe Reader software to the latest version. From version 7 onwards, these problems should be solved. The Image Diagnostics Print The Image Diagnostics Print consists of patterns designed to highlight printhead reliability problems. It helps you to check the performance of the printheads that are currently installed in your printer, and whether any printhead suffers from clogging or other problems. To print the Image Diagnostics Print: 1.
Print-quality issues First look at the upper part of the print (part 1). Each colored rectangle should be a uniform color without any horizontal lines across it. Then look at the bottom part of the print (part 2). For each individual colored pattern, check that most of the dashes are present. If you see horizontal lines in part 1 and also missing dashes in part 2 for the same color, the printhead responsible needs cleaning.
And here is an example of the same printhead in a bad state: Print-quality issues The gloss enhancer (E) cannot be seen when printed on its own, because it is a clear fluid. To make it visible in the Image Diagnostics Print, it is printed over gray ink (G). ● In part 1 (top), the gloss enhancer is seen as a slightly different gray inner section of a gray rectangle. On some papers the inner section may look darker, on other papers it may look lighter.
4. If the problem remains, try cleaning the printhead drop detector. The printer normally notifies you when this is necessary, but it may be worth trying even if the printer has not suggested it. See Clean the printhead drop detector on page 180. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 117), or contact HP Support (see Contact HP Support on page 200).
Print-quality issues 176 Chapter 13 Troubleshooting print-quality issues ENWW
14 Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads ● Printhead status messages Ink system issues ● ENWW 177
Cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot. 3. Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label right-side up and readable. CAUTION: Never clean inside the ink cartridge slots.
The front-panel display recommends reseating or replacing a printhead 1. From the front panel, turn the power off then on. 2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the problem remains continue with the next step. 3. Remove the printhead, see Remove a printhead on page 122. 4. Clean the electrical connections on the backside of the printhead with a lint free cloth.
CAUTION: This is a delicate process and may damage the printhead. Do not touch the electrical connections on the backside of the printhead. First, remove the printhead, see Remove a printhead on page 122, and then use a cotton swab and a little de-ionized or distilled water to clean the bottom of the printhead until the residue is removed.
ENWW To avoid an electric shock, switch the printer off and unplugged it. 3. Open the transparent window. 4. Find the printhead drop detector beside the stored printhead carriage. 5. Remove any debris blocking the printhead drop detector. Ink system issues 2.
Ink system issues 6. With a dry lint free cloth, wipe the surface of the drop detector to remove any non-visible debris. 7. Close the window. 8. Plug in and switch on the printer. 9. Power the printer on at the front panel. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions, and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced.
NOTE: If the paper has jammed, it is recommended that you reinsert the printheads and initiate the realignment procedure with the Image Quality Maintenance menu . TIP: Photo paper is recommended for the best quality; plain, bond and thin coated papers provide acceptable but marginal results. CAUTION: Do not use transparent or semi-transparent paper to align the printheads. Reinsert printheads procedure 1.
Image Quality Maintenance menu procedure 1. Load the paper you wish to use, see Paper handling on page 25. You can use a roll or cut sheet, however, it must be A3 landscape or larger (420 by 297 mm). Photo paper is recommended for the best results; plain, bond and thin coated papers provide acceptable but marginal results. NOTE: If you are using an A3 cut sheet, ensure it is loaded so the larger side feeds into the printer. CAUTION: Do not use transparent or semi-transparent paper to align the printheads.
the carriage lid after every insertion. The front-panel display indicates the failing one showing the reseat or replace message. Reseat: you are recommended to remove the printhead and then reinsert it. If that fails, clean the electrical connections, see The front-panel display recommends reseating or replacing a printhead on page 179. If that fails, replace the printhead with a new printhead, see Remove a printhead on page 122 and Insert a printhead on page 125. ● Replace: the printhead is failing.
Ink system issues 186 Chapter 14 Troubleshooting ink cartridge and printhead issues ENWW
15 Troubleshooting general printer issues The printer does not print ● The printer seems slow ● The printer printed on undesirable paper ● Communication failures between computer and printer ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● Cannot access the Embedded Web Server ● Automatic file system check ● An AutoCAD 2000 memory allocation error ● No output when printing from Microsoft Visio 2003 ● Unavailable driver features when printing from QuarkXPress
The printer does not print If all is in order (paper loaded, all ink components installed, and no file errors), there are still reasons why a file you have sent from your computer may not start printing when expected: ● You may have an electrical power problem. If there is no activity at all from the printer, and the front panel does not respond, check that the power cable is connected correctly and that there is power available at the socket.
paper is loaded. Load your desired paper, see Paper handling on page 25, and select your paper type specifically in the driver. ● In the Windows driver dialog: select the Paper/Quality tab, then select your paper type in the Paper Type drop-down list. ● In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select your paper type in printer in the Paper Type drop-down list.
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) If you have not done so already, please read Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19. 1. Press the Menu key to return to the main menu and select the Connectivity menu icon . 2. Select Advanced > Web Services > Printer Utility Software > Enable. 3. If you have a TCP/IP connection to your printer, press the Menu key to return to the main menu and select the Connectivity menu icon again.
A file system check is taking place; it can take up to 40 minutes. Please wait until it finishes. CAUTION: If you turn the printer off before the file system check has finished, the file system could be seriously damaged, making the printer's hard disk unusable. In any case, the file system check restarts from the beginning whenever you turn the printer on. A file system check is scheduled every 90 days, in order to maintain the hard disk's file system integrity.
● Office features or paper saving options ● Back to front printing If you are using the HP-GL/2 driver, the following features are not available. ● Print Preview ● Back to front printing To get the same results, use the equivalent features available in QuarkXPress. Printer alerts Your printer can communicate are two types of alerts: ● Errors: Mainly alerting you to the fact that the printer is unable to print.
By default, the access to the job queue is open to all user.
General printer issues 194 Chapter 15 Troubleshooting general printer issues ENWW
Front-panel errors 16 Front-panel error messages Occasionally you may see one of the following messages appear on the front-panel display. If so, please follow the advice in the Recommendation column. If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 200. Table 16-1 Text messages ENWW Message Recommendation [Color] cartridge has expired Replace the cartridge.
Front-panel errors Table 16-1 Text messages (continued) Message Recommendation PDL Error: Job clipped The image is too large for the paper or for the printer. Load larger paper if possible, or reduce the image size. PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: out of paper Load more paper. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it.
ENWW ● Introduction ● HP Professional Graphics Services ● HP Instant Support ● HP Proactive Support ● Contact HP Support HP Customer Care 17 HP Customer Care 197
Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and self-maintenance services. To find out more about HP Customer Care, please visit us at: http://www.hp.
They include remote support. On-site service is also provided if necessary, with two alternative responsetime options. ● Next business day ● Same business day, within four hours (may not be available in all countries) For more information on HP Care Packs, please visit http://www.hp.com/go/lookuptool/. The HP Installation service unpacks, sets up, and connects the printer for you. This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/ lookuptool/.
If Proactive Support finds any potential problem, it notifies you with an alert, which will explain the problem and recommend a solution. In some cases, the solution may be applied automatically; in other cases, you may be asked to perform some procedure to solve the problem. See also Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19. Contact HP Support HP Support is available to you by telephone.
ENWW Brazil: 0800 157 751, local 55 11 3747 7799 ● Canada: 1 800 HP INVENT ● Caribbean: 1 800 711 2884 ● Central America: 1 800 711 2884 ● Chile: 800 HP INVENT, 123 800 360 999 ● China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador: 999 119, 1 800 225 528 ● Egypt: 202 532 5222 ● Finland: 0203 53232 ● France: 08 26 10 49 49 ● Germany: 0180 52 58 143 ● Greece: 210 6073603, 801 11
HP Customer Care ● New Zealand: 09 365 9805 ● Norway: 800 62 800 ● Paraguay: 00 811 800, 800 711 2884 ● Panama: 001 800 711 2884 ● Peru: 0 800 10111 ● Philippines: 632 888 6100 ● Poland: 22 566 6000 ● Portugal: 213 164 164 ● Puerto Rico: 1 800 652 6672 ● RSA: 27 11 258 9301, local 086 000 1030 ● Romania: 40 21 315 4442 ● Russia: 095 797 3520, 812 3467 997 ● Saudi Arabia: 6272 5300 ● Slovakia: 2 50222444 ● South Africa: 0800 001 030 ● Spain: 902 010 333 ● Sweden: 077 130 30
ENWW ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Printer specifications 18 Printer specifications 203
Functional specifications Table 18-1 HP 70 ink supplies Printheads Two inks in each printhead: gloss enhancer and gray, blue and green, magenta and yellow, light magenta and light cyan, photo black and light gray, and matte black and red Ink cartridges Cartridges containing 130 ml of ink: gloss enhancer, gray, blue, green, magenta, yellow, light magenta, light cyan, photo black, light gray, matte black, and red Table 18-2 Paper sizes Roll Width Minimum Maximum 18 inches (460 mm) 24-inch printer: 24
17 mm = 0.67 inches (sheet) Table 18-5 Mechanical accuracy ±0.2% of the specified vector length or ±0.1 mm (whichever is greater) at 23°C (73°F), 50-60% relative humidity, on E/A0 printing material in Best or Normal mode with HP Matte Film roll feed. Table 18-6 Graphic languages supported HP Designjet Z3100ps GP Photo Printer HP-PCL3 GUI, HP-GL/2 RTL, CALS/G4, PostScript Physical specifications 24 inch printer 24 inch printer (without stand) 44 inch printer Weight 143 lb (65 kg) 103.
Environmental specifications Table 18-10 Printer environmental specifications Temperature range Humidity range Operating for optimal print-quality 22°C to 26°C (72°F to 79°F) 30% to 60% Operating for standard printing 15°C to 35°C (59°F to 95°F) 20% to 80% Printer without consumables 5°C to 40°C (41°F to 104°F) Non-operating packed consumables and printer: -40°C to 60°C (-40°F to 140°F) Acoustic specifications Printer acoustic specifications (declared according to ISO 9296).
Glossary AppleTalk A suite of protocols that Apple Computer developed in 1984 for computer networking. Apple now recommends TCP/IP networking instead. Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous.
IP address A unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers separated by dots. Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a local area network. LED Light-Emitting Diode: a semiconductor device that emits light when electrically stimulated. MAC address Media Access Control address: a unique identifier used to identify a particular device on a network.
Index A accessories order 145 accounting 114 acoustic specifications 206 add custom paper type 40 alerts errors 192 warnings 192 B banding problems 156 basket output problems 154 black and white 55 black point compensation 72 blurred lines 164 buzzer on/off 21 C calibration color 68 cannot load paper 148 clean the platen 167 clean the printer 130 clipped at bottom 170 clipped image 170 color adjustment options 76 calibration 68 emulation 73 inaccurate 169 profiling 69 color management options 71 process 67
select rendering intent 73 select units 21 select wait time 60 sleep mode wait time 21 unload paper 34, 38 view configuration 12 view connectivity information 190 view loaded paper 39 view printer information 200 functional specifications 204 G gloss enhancer 55 graininess 165 graphic languages 205 gray shades 55 H hard disk specification 205 HP Care Packs 198 HP Customer Care 198 HP Installation 199 HP Instant Support 199 HP Photosmart Pro 146 HP Proactive Support 199 HP Start-Up Kit 198 HP Start-Up Kit CD
print-quality problems banding 161 black ink comes off 167 blurred lines 164 bottom of print 168 bronzing 168 discontinuous lines 163 edges darker than expected 168 edges stepped or not sharp 167 general 160 graininess 165 horizontal lines 161 ink marks 166 line thickness 162 misaligned colors 163 paper not flat 165 scratching 166 scuffing 166 stepped lines 162 vertical lines of different colors 169 white spots 169 wizard 160 printer does not print 188 printer software Mac OS uninstall 16 Windows uninstall
