HP Designjet Z6100 Printer series Using your printer
HP Designjet Z6100 Printer series Using your printer
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Table of contents 1 Introduction Safety precautions .................................................................................................................... 2 Using this guide ....................................................................................................................... 2 Introduction .............................................................................................................. 2 Use and maintenance .......................................................
Turn the printer on and off ........................................................................................ 21 Restart the printer .................................................................................................... 22 Change the language of the front panel ..................................................................... 22 Request e-mail notification of specific error conditions .................................................. 23 Change the sleep mode setting ...............
Insert a printhead .................................................................................................... 64 Clean (recover) the printheads .................................................................................. 66 Clean the electrical connections on a printhead .......................................................... 67 Align the printheads ................................................................................................ 71 Use the Printhead status plot ...........
Use the front panel .................................................................................................. 89 Change the treatment of overlapping lines ................................................................................ 89 Use the front panel .................................................................................................. 89 Print with shortcuts ..................................................................................................................
RGB color emulation .............................................................................................. 120 8 Practical printing examples Overview ............................................................................................................................ Resize an image by using Adobe Photoshop (HP–GL/2 and PostScript driver) ............................. Application settings ...............................................................................................
Colors are inaccurate ........................................................................................................... 157 PANTONE* colors are inaccurate ........................................................................... 157 Colors between different HP Designjets do not match ................................................ 157 The output is completely blank ...............................................................................................
HP Instant Support ................................................................................................................ 183 HP Proactive Support ............................................................................................................ 183 HP Customer Care ............................................................................................................... 183 Telephone numbers ...........................................................................................
Handle the paper ................................................................................................................. 211 What is new in paper handling? ............................................................................. 211 Paper profiles ....................................................................................................... 211 Print paper info feature .......................................................................................... 212 The take-up reel ....
Introduction ● Safety precautions ● Using this guide ● The printer's main features ● The printer's main components ● The Embedded Web Server's main components ● The driver's main features ● The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features Introduction 1 1
Introduction Safety precautions The following precautions ensure the correct use of the printer and prevent printer damage. Use these precautions at all times. ● Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's electrical outlet, do not use the outlet for multiple devices. ● Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, fire, and susceptibility to electromagnetic interference.
Practical printing examples on page 122 ● Maintain the printer on page 135 Troubleshooting These chapters help you solve problems that might occur while printing and include the following topics: ● Troubleshoot print-quality issues on page 148 ● Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Front-panel error messages on page 179 Support and specifications These chapters contain reference information, including HP cus
Introduction The printer's main features Some major features of the printer are shown below: ● Print resolution of up to 2400 × 1200 optimized dots per inch (dpi), from a 1200 × 1200 dpi input when using photo paper, the Best print-quality option, and the Maximum resolution for the photo paper option ● HP Easy Printer Care (Windows®) and HP Printer Utility (Mac OS). See The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features on page 11.
1. Ink cartridge 2. Platen 3. Printhead 4. Printhead carriage 5. Front panel 6. Maintenance cartridge 7. Paper-load lever 8. Spindle 9.
Introduction Rear view 42–in printer 1. Quick Reference Guide holder 2. Hard power switch and power-cord plug in 3. Sockets for communication cables and optional accessories Front view 60–in printer 6 1. Ink cartridge 2. Platen 3. Printhead 4.
Front panel 6. Maintenance cartridge 7. Paper-load lever 8. Spindle 9. Take-up reel deflector Introduction 5. 10. Take-up reel motor 11. Take-up reel cable and sensor housing unit 12. Take-up reel sensor 13. Take-up reel spindle hub Rear view 60–in printer 1. Quick Reference Guide holder 2. Hard power switch and power-cord plug in 3.
Introduction 1. Take-up reel spindle lever 2. Manual winding buttons 3. Wind-direction switch The front panel Your printer's front panel is located on the front of the printer, on the right-hand side. Use if for the following functions: 8 ● Use it to perform certain operations, such as loading and unloading paper. ● View up-to-date information about the status of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes.
1. The display area, shows information, icons, and menus. 2. The Power button turns the printer on and off. If the printer is in sleep mode, this button will wake it up. (This is different from the hard power switch on the back of the printer. See Turn the printer on and off on page 21.) 3. The Power light is off when the printer is off. This light is amber when the printer is in sleep mode, green when the printer is on, green and flashing when the printer is in transition between off and on. 4.
Introduction ● HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS). See The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) main features on page 11. NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it cannot be installed on computers that are running that version of Windows. ● The Embedded Web Server, which runs in the printer and enables you to use a Web browser on any computer to check the ink levels and the printer status.
The HP-GL/2 driver is your main printer driver.
2 Connectivity 12 Connectivity and software instructions ● Install the driver ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer software (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) Chapter 2 Connectivity and software instructions
Install the driver This information guides you through the driver installation process. The instructions for installing the driver are specific to your computer operating system and the method by which you choose to connect the computer to the printer. When you install the driver, the HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), and the HP Color Center software are also installed.
3. Click Install. NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it cannot be installed on computers that are running that version of Windows. 4. Follow the onscreen instructions to install the driver and set up the printer. The following notes help you to understand the screens and make appropriate choices. Connectivity ● When asked how the printer is connected, select Wired networking.
Uninstall the printer software (Windows) 1. Insert the HP Start-Up Kit CD/DVD into your CD/DVD drive. If the CD/DVD does not start automatically, run the START.EXE program in the root folder of the CD/DVD. 2. Click Uninstall, and follow the onscreen instructions to uninstall the printer software.
6. When the software has been installed, the HP Printer Setup Assistant starts automatically to help you set up a connection to your printer. Follow the onscreen instructions. 7. When you reach the Select Printer screen, look for your printer's mDNS service name (which you noted in step 1) in the Printer Name column. Connectivity ● If you find the correct printer name, scroll sideways to see the Connection Type column, and make sure that it shows Bonjour/Rendezvous. Highlight that line.
Click the CD/DVD icon on your desktop. 4. Click the Mac OS X HP Designjet Installer icon. 5. Follow the onscreen instructions. HP recommends that you use the Easy Install option. Connectivity 3. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. 6. When the software has been installed, the HP Printer Setup Assistant starts automatically to help you set up a connection to your printer. Follow the onscreen instructions. 7.
Connectivity 3. Click the CD/DVD icon on your desktop. 4. Click the Mac OS X HP Designjet Installer icon. 5. Follow the onscreen instructions. HP recommends that you use the Easy Install option. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center. 6. When the software has been installed, the HP Printer Setup Assistant starts automatically to help you set up a connection to your printer. 7.
NOTE: Any other users that want to share your printer must install the printer software on their own computers. Any other users that share your directly connected printer can send print jobs, but cannot receive information from the printer. This affects printer alerts, printer status reports, paper management, printer administration, and troubleshooting. Mac OS V10.2 users have to select the Show printers connected to other computers option in the Print Center in order to see shared printers.
3 Basic setup options ● Printer setup options ● Embedded Web Server setup options ● HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) setup options Basic setup options 20 Chapter 3 Basic setup options
Printer setup options Turn the printer on and off TIP: Turn the printer on with the hard power switch on the back of the printer or by pressing the Power button on the front panel. You can leave the printer on without wasting energy. Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time, it saves power by going into sleep mode. Any interaction with the printer returns it to active mode, and it can resume printing immediately.
Restart the printer In some circumstances you may be advised to restart the printer. Please proceed as follows: 1. Press the Power button on the front panel to turn the printer off. Wait a few moments, and then press the Power button again. This should restart the printer. If it does not, continue with step 2. 2. Use the Reset button on the front panel. You will need a non-conductive implement with a narrow tip to press the Reset button.
Request e-mail notification of specific error conditions 1. In the Embedded Web Server, go to the E-mail server page on the Setup tab and ensure that the following fields are correctly filled in: ● SMTP server. This is the IP address of the outgoing mail server (Simple Mail Transfer Protocol [SMTP]) that processes all e-mail messages from the printer. If the mail server requires authentication, e-mail notifications will not work. ● Printer e-mail address.
The following browsers are known to be compatible with the Embedded Web Server: ● Internet Explorer 5.5 or later for Windows ● Safari 1, 2, 3 or later for Mac OS X ● Netscape Navigator 6.01 or later ● Mozilla 1.5 or later ● Mozilla Firefox 1.0 or later To use the Embedded Web Server on any computer, open your Web browser and type the printer address. The printer address appears on the status screen on the printer's front panel (192.168.1.
To change the language, change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Make sure that the language you want is at the top of the list in the dialog box. To complete the change, close and reopen your Web browser.
4 Handle the paper 26 Handle the paper ● Overview ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll from the printer ● Use the take-up reel ● View information about the paper ● Perform paper advance calibration ● Download paper profiles ● Use non-HP paper ● Cancel the drying time ● Change the drying time ● Printing paper info ● Store the paper ● Order paper Chapter 4 Handle the paper
Overview Paper is only a subset of the portfolio of printing media the printer can handle. You can also print on a wide variety of films, textiles and fabrics, self-adhesive materials, and banner and sign materials. Throughout this guide, however, these media are generally referred to as paper. NOTE: Because the front panel has limited space, the names of the HP paper might be abbreviated and might not appear in the front panel exactly as they are shown on the packaging label.
● Make sure that the appropriate print-quality setting (Best, Normal, Normal-Fast, or Fast) is selected. You can set the print quality in the driver, in the Embedded Web Server, or on the front panel. Driver or Embedded Web Server settings override front panel settings. The combination of paper type and print-quality settings tells the printer how to place the ink on the paper—for example, the ink density and halftoning method. See Select print quality on page 80.
Paper type Product name Front panel name Bond and Coated Paper HP Coated Paper HP Coated Paper HP Coated Paper (CAD) HP Coated Paper (CAD) HP Universal Coated Paper HP Universal Coated Paper HP Universal Coated Paper (CAD) HP Univ Coated Paper(CAD) HP Heavyweight Coated Paper HP Heavyweight Coated HP Universal Heavyweight Coated Paper HP Univ HeavyweightCoated HP Universal Inkjet Bond Paper HP Univ Inkjet Bond Paper Plain paper Plain paper Bright White Bond Paper Bright White Bond Paper
Table 4-1 Supported paper types (continued) Paper type Product name Front panel name Technical Paper Natural Tracing Paper Natural Tracing Paper Translucent Bond Translucent Bond Vellum Vellum Transparent/Clear Film Transparent/Clear Film Matte Film Matte Film HP Professional High-gloss Contract Proofing Paper HP HG Contract Proofing HP Professional Semi-gloss Contract Proofing Paper HP SG Contract Proofing HP Proofing Matte HP Proofing Matte Proofing Gloss Paper Proofing Gloss Paper P
Slide the lever-lock on the blue hub to the unlocked position and remove the hub (1) from the left end of the spindle. 4. Rest the roll of paper that you want to load on the take-up reel deflector. The roll might be long and heavy, and you might need two people to handle it. 5. Slide the spindle into the roll. Make sure that no space exists between the roll and the fixed hub at the right end of the spindle. Make sure that the paper will wind off the roll in the correct direction.
6. Put the blue hub on to the upper end of the spindle, and push it towards the end of the roll as shown in step 1 in the following image. Then slide the lever-lock to the locked position as shown in step 2. 7. With the blue hub on the left, insert the spindle into the left side of the printer (1), and then into the right side of the printer (2). If you regularly use different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles.
3. Lift the paper-load lever. 4. Pull out approximately 1 m (3 feet) of paper. 5. Carefully insert the leading edge of the roll above the black-ribbed roller. WARNING! Take care not to touch the rubber wheels on the platen while loading paper. These wheels can rotate and trap skin, hair, or clothing. Take care not to push your fingers inside the printer's paper path.
6. Wait until the paper emerges from the printer, as shown in the following graphic. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on page 163. 7. Align the edge of the paper with the blue line and the left edge of the semi-circle to the right of the platen. TIP: It may be helpful to also align the lead edge of the paper with the front edge of the platen.
10. Wind the excess paper onto the roll. Use the hub to turn the roll in the direction shown. 11. Lower the printer window. 12. Wait for the front panel to again prompt you to wind excess paper onto the roll. 13. The printer will perform a color calibration if it has not already calibrated the paper type you are using, and if color calibration is turned on. See Color calibration on page 110. NOTE: If it is not clear which paper category or paper type to select, see Supported paper types on page 28.
15. If you have a take-up reel (a standard feature on the 60–inch printer and an optional accessory on the 42–inch printer) and it is enabled, you will see the “Take-up reel enabled” message on the frontpanel Paper tab. In this case, a message will appear on the front panel asking if you want to load paper into the reel. If you select No (or if you do not have a take-up reel) the front panel displays the Ready message and the printer is ready to print.
The normal procedure (roll attached to spindle) If the end of the roll is still attached to the spindle, use the following procedure. 1. 2. On the printer's front panel, select the icon, and then select Unload paper. The paper is ejected from the printer. If for some reason the paper is not automatically ejected from the printer, the front-panel display prompts you to lift the paper-load lever and wind the roll by hand until the paper leaves the printer.
Use the take-up reel CAUTION: printer. Make sure the printer is turned off when installing the take-up reel motor on the The take-up reel must be enabled and operated from the front panel. When the take-up reel is enabled, the “Take-up reel enabled” message appears on the Paper tab on the front panel. If the take-up reel is not enabled and you would like to enable it, select the Enable.
Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position. 5. Remove the take-up reel spindle. 6. The front-panel display guides you through the process of loading the take-up reel spindle core onto the take-up reel spindle. When that task is complete, load the take-up reel spindle into the printer by pushing firmly on both ends of the spindle. Handle the paper 4.
7. Press the OK button on the front panel, and then select a winding direction. The printer advances the paper. Make sure that the paper passes in front of the take-up reel deflector, as shown. 8. Pull the paper taut to the position shown in the following figure. Do not attempt to pull more paper out of the printer. Use tape to secure the paper to the spindle core. You might need to use more tape than is shown in the following image.
9. Press the OK button on the front panel. The printer advances the paper. NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the edges of the paper. 10. Assemble a loop-shaping core by matching the shape-coded and color-coded lengths of plastic tubing. The loop-shaping core must be the same width as the paper that you are using.
12. Carefully insert the loop-shaping core. NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the edges of the paper. 13. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1 winds the paper so that the printed image faces in. Setting 2 winds the paper so that the printed image faces out.
NOTE: If you want to move the printer, first remove the take-up reel sensor and cable housing unit from the foot of the printer stand. Place the sensor and cable housing unit on the printer stand crossbar and use the blue plastic screw to affix the housing unit to the leg of the stand, as shown, while the printer is being moved. When reinstalling the housing unit, make sure that the wheel on the foot of the printer stand is pointing forward. Unload a roll from the take-up reel 1.
4. Remove the loop-shaping core. 5. Use the winding button on the take-up reel motor to wind the excess paper around the take-up reel spindle. 6. Press the OK button on the front panel. 7. The printer knows if the type of paper that is loaded is suitable for the automatic paper-cutter. The paper is cut if it is suitable. If the paper is not suitable, cut the paper manually. NOTE: The automatic paper-cutter feature is disabled for some of the heaviest media types, because they can damage the cutter.
8. Use the winding button on the take-up reel motor to wind the remainder of the paper around the takeup reel spindle. 9. Press the OK button on the front panel. The amount of printed paper that is on the take-up reel spindle appears on the front panel. 10. Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position. Handle the paper 11. Remove the roll from the printer, pulling out the end on the right side of the printer first.
● The width of the paper in millimeters (estimated by the printer) ● The length of the paper in millimeters (estimated by the printer) If no paper is loaded, the message Out of paper appears. The same information appears on the Embedded Web Server's Supplies page. Perform paper advance calibration The printer is calibrated to advance correctly when printing all the papers that appear on the front panel.
4. Select the percentage of change from -100% to 100%. To correct light banding, decrease the percentage. To correct dark banding, increase the percentage. 5. Press the OK button on the front panel to save the value. 6. Wait until the front panel shows the status screen, and then reprint your image. Return to the default calibration Returning to the default calibration sets all the paper-advance calibration to zero.
You can print on paper from any manufacturer. Before doing so, add the custom paper type and allow the printer to run a color calibration. You can add a custom paper by using the HP Color Center in HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS). NOTE: If you have already selected Custom paper > Add Custom Paper from HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), the first Add New Paper screen appears and you can start this procedure at step 4. 1.
Change the drying time Change the drying time setting to accommodate special printing conditions. Select the icon, and then select Paper handling options > Select drying time. Select from the options Extended, Optimal, Reduced, None or Manual. If you select Manual, set the drying time. Select the icon, and then select Paper handling options > Manual drying time, and then select the drying time (in seconds). For more information about drying time, see Drying time on page 28.
Key to geographic availability: ● (As) indicates papers that are available in Asia ● (A) indicates papers that are available in Asia (excluding Japan) ● (J) indicates papers that are available in Japan only ● (E) indicates papers that are available in Europe, the Middle East, and Africa ● (L) indicates papers that are available in Latin America ● (N) indicates papers that are available in North America If the part number is not followed by parentheses, the paper is available in all regions.
Paper type g/m² Length Width Part numbers HP Coated Paper 90 150 feet = 45.7 m 16.54 inches = 420 mm Q1443A (J) 23.39 inches = 594 mm Q1442A (EJ) 24 inches = 610 mm C6019B 33.11 inches = 841 mm Q1441A (EJ) 36 inches = 914 mm C6020B 42 inches = 1067 mm C6567B 54 inches = 1372 mm C6568B 300 feet = 91.4 m 36 inches = 914 mm C6980B 100 feet = 30.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Translucent Bond 67 150 feet = 45.7 m 24 inches = 610 mm C3860A (AsN) 36 inches = 914 mm C3859A (NL) 24 inches = 610 mm C3862A (N) 36 inches = 914 mm C3861A (NL) 24 inches = 610 mm C3876A (AsEN) 36 inches = 914 mm C3875A 24 inches = 610 mm 51642A (AsEN) 36 inches = 914 mm 51642B HP Vellum 75 150 feet = 45.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Photo Paper RC Matte 200 100 feet = 30.5 m 36 inches = 914 mm C7946A (AEN) 54 inches = 1372 mm C7947A (AEN) HP Proofing Paper HP Professional High-Gloss Contract Proofing Paper 200 100 feet = 30.5 m 24 inches = 610 mm Q8663A (EN) HP Professional Semi-Gloss Contract Proofing Paper 235 100 feet = 30.5 m 24 inches = 610 mm C7971A (EN) HP Proofing Matte 146 100 feet = 30.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Opaque Scrim 486 50 feet = 15.2 m 36 inches = 914 mm Q1898B 42 inches = 1067 mm Q1899B 54 inches = 1372 mm Q1901B 60 inches = 1524 mm Q1902B 36 inches = 914 mm C6787A 54 inches = 1372 mm C6789A HP Banners with Tyvek 140 50 feet = 15.2 m HP Outdoor Paper 145 100 feet = 30.5 m 36 inches = 914 mm Q1730A (EN) HP Outdoor Billboard Paper Blue Back 140 100 feet = 30.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Hahnemühle Smooth Fine Art Paper 265 35 feet = 10.
5 Handle the ink system ● Ink system components ● Ink system tips ● Work with ink system components ● Order ink supplies Handle the ink system 56 Chapter 5 Handle the ink system
Ink system components Ink cartridges The printer's eight ink cartridges provide magenta, light magenta, photo black, matte black, yellow, light cyan, light gray and cyan ink to the printheads. Each cartridge has a capacity of 775 ml. Ink cartridges require no maintenance or cleaning. When each ink cartridge is shaken vigorously before installation, and inserted correctly into its slot, the ink will flow to the printheads.
The printheads are extremely durable and do not need to be replaced every time an ink cartridge is replaced. They provide excellent results even when the ink cartridges contain a low level of ink. To maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced when necessary. This takes a little time and can occasionally delay printing. When a printhead eventually needs to be replaced, the front panel will display a message.
NOTE: Shake the ink cartridges and printheads vigorously before installing them. See Insert an ink cartridge on page 61 and Insert a printhead on page 64. Work with ink system components Remove an ink cartridge Ink cartridges should be removed for the following two reasons: ● The ink cartridge is very low and you want to replace it with a full cartridge for unattended printing. You can use the remaining ink in the first cartridge at a more convenient time.
3. Pull the blue tab down and then pull it outwards, towards you. 4. The cartridge comes out, in its drawer. 5. Lift the cartridge out of its drawer. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, because the connection might be coated with ink. NOTE: If necessary, store a partially-used ink cartridge in the same position as if it were inserted in the printer. Avoid using a partially-used cartridge that has been stored on its end. 6.
Insert an ink cartridge 1. Pick up the new ink cartridge and find the label that identifies the ink color. Hold the ink cartridge so that you can see the label at the top of the side that is facing you. 2. Check that the colored label above the empty slot in the printer matches the color of the label on the cartridge. 3. Shake the cartridge vigorously for about 15 seconds. 4. Insert the ink cartridge into the cartridge drawer. 5.
Printhead replacement must be performed after the printer has been turned on with the hard power switch at the back of the printer. 1. 2. On the printer's front panel, select the icon, and then select Replace printheads. The printer moves the carriage into the correct position. CAUTION: If the carriage remains in the removal position for more than 3 minutes without inserting or removing any printheads, it will attempt to return back to its home position to the right. Handle the ink system 62 3.
6. Lift up the cover. This provides access to the printheads. 7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead. 9. Gently pull the blue handle upward until the printhead is released from the carriage. Handle the ink system CAUTION: Do not pull abruptly. That action can damage the printhead.
10. The front-panel display identifies the missing printhead. Insert a printhead 1. If the printhead is new, shake it vigorously before removing the protective caps. Hold the printhead upright (with the protective caps facing down) and shake the printhead vigorously in a smooth up and down motion for about 15 seconds. NOTE: Be careful not to strike the printhead against anything while shaking it, because this could cause damage. Handle the ink system 64 2.
4. Insert the new printhead into its correct slot in the carriage. CAUTION: Insert the printhead slowly and vertically, straight down. It can be damaged if you insert it too quickly, or at an angle, or if you rotate it as you insert it. 5. Push down as indicated by the arrow. CAUTION: You might feel some resistance when installing the new printhead, so you need to press it down firmly but smoothly.
7. Make sure that the end of the blue handle catches the wire loop on the near side of the carriage. 8. Lower the handle to rest on the carriage cover. When all of the printheads have been inserted correctly and the printer has accepted them, the printer beeps. NOTE: If the printer does not beep when you insert the printhead and the Replace message appears on the front-panel display, you might need to reinsert the printhead. 9. Close the printer window. Handle the ink system 10.
printheads. Specify which printheads you would like to clean. You can clean all of the printheads or only some of them. Select from these options: ● Clean all ● Clean M-Y ● Clean LM-LC ● Clean PK-LG ● Clean MK-C ● Purge ink Cleaning all printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes. Purging the ink takes about 5 minutes. NOTE: Cleaning all printheads uses more ink than cleaning a single pair.
2. Open the carriage interconnect wiper. 3. Load the sponge by positioning the sponge on the face of the carriage interconnect wiper with the shorter tab in the locating slot. 4. Close the carriage interconnect wiper, trapping the sponge in place. 5. Open the printhead carriage latch and extract the printhead that is causing the problem, as indicated on the front panel. See Remove a printhead on page 61.
6. Insert the carriage interconnect wiper into the printhead slot at the back. Wipe the electrical contacts by inserting the tool between the electrical connections at the back of the slot and the steel spring, with the sponge facing away from you and towards the electrical contacts. Try to avoid picking up any ink deposit that may have accumulated on the bottom surface of the slot.
9. Using the same sponge, clean the lower strip of electrical contacts on the printhead (unless the printhead is new). Avoid touching the upper set of electrical contacts. CAUTION: Do not touch the surface of the printhead that contains the nozzles, because the nozzles are easily damaged. 10. After waiting a few moments to allow both connectors to dry, replace the printhead into the printhead carriage. See Insert a printhead on page 64. 11.
If the front panel continues to show the Reseat or Replace message, replace the printhead or contact your HP customer service representative. Align the printheads The printer performs printhead alignment whenever printheads are replaced. If no paper is loaded when a printhead is replaced, the printer will perform the alignment the next time you load paper. Also align the printheads if the Printhead status plot indicates an alignment error. See Use the Printhead status plot on page 71. 1.
Interpret the Printhead status plot The print is divided into two parts, both of which test printhead performance. ● Part 1 (top) consists of rectangles of pure colors, one for each printhead. This part represents the print quality that you will get from each color. ● Part 2 (bottom) consists of small dashes, one for each nozzle on each printhead. This part complements the first, and detects how many faulty nozzles are on each printhead. First look at the top part of the print.
Corrective action 1. Clean any faulty printheads. See Clean the printheads on page 168. Then reprint the Printhead status plot to see whether the problem has been solved. 2. If the problem persists, clean the printheads again, and reprint the Printhead status plot to see whether the problem has been solved. 3. If the problem persists, consider cleaning your printheads manually. See Clean the printheads on page 168. Also try reprinting your current print job, in case it now prints satisfactorily. 4.
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 1. On the printer's front panel, select the icon, and then select Replace maintenance ctg. 2. The maintenance cartridge is located in a slot underneath the front panel, at the front of the printer. Open the door. 3. The maintenance cartridge has a handle on the front. To remove the cartridge, press inward and upward as indicated by the arrow, until the cartridge is released. 4.
Insert the maintenance cartridge The plastic bag in which the new maintenance cartridge comes can be used to dispose of the old maintenance cartridge. 1. Insert the maintenance cartridge into the slot, in the direction indicated by the arrow. 2. When the maintenance cartridge has been pushed all the way in, press inwards and downwards as indicated, until it clicks into place. If you have difficulty, see Cannot insert the maintenance cartridge on page 168.
Check the status of the ink system 1. Access the Embedded Web Server. See Embedded Web Server setup options on page 23. 2. Go to the Supplies page on the Main tab. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the maintenance cartridge, and the loaded paper. Check the status of the ink cartridges To view the ink levels in your ink cartridges, go to the printer's front panel and select the icon.
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures ● In HP Easy Printer Care (Windows), go to the Overview tab. The status of each cartridge appears when you select Supply Status > Cartridges. ● In HP Printer Utility (Mac OS), select Information > Printer Status. Check the status of a printhead The printer automatically checks and services the printheads after each print. Follow these steps to get more information on your printheads. 1.
Printer statistics with the Embedded Web Server 1. Access the Embedded Web Server, see Access the Embedded Web Server on page 23. 2. Go to the Usage page on the Main tab. Order ink supplies You can order the following ink supplies for your printer.
Print options ● Select print quality ● Select page size ● Adjust margins and layout options ● Resize a print ● Print crop lines ● Rotate an image ● Print a mirror image ● Select image orientation ● Remove the top and bottom blank areas ● Enter an account ID ● Select color emulation mode ● Change the treatment of overlapping lines ● Print with shortcuts ● Hold for preview ● Configure for high-quality printing ● Print in grayscale ● Print a draft ● Manage print jobs ● Req
Print options Select print quality The printer has various print-quality options. The best quality printing requires some loss of speed, while maximum-speed printing can cause some reduction in print quality. The printer has four different printquality options. NOTE: If you have set the print quality in the printer driver or through the Embedded Web Server, that setting overrides a print-quality setting established on the front panel.
Custom page sizes can be defined in a driver or through the Embedded Web Server. The two types of custom page sizes are differentiated by how they were created, and therefore, which users have accessibility to them. ● Custom papers: custom papers are custom page sizes that have been defined in a driver and that reside on the user's hard drive. Therefore, custom papers are not available to other users in the network.
Print options To define a custom paper size that does not appear in the list of paper sizes: ● In the Windows and PostScript drivers, use one of two different methods: ● In the driver dialog, select Custom from the Document size drop-down menu on the Paper/ Quality tab. Type a name for the custom size and click Save. Then specify the paper dimensions and click OK to save your custom paper size.
To set the margins through the Embedded Web Server, go to the Submit Job page on the Main tab. In the Job Settings tree, select Advanced settings > Paper > Layout/Margins. Then use the Select margins drop-down menu to set the margins. Select from: Default, Small, Normal and Extended. NOTE: Be aware that when you submit more than one job at a time by clicking the Add files button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the final job that you submit.
Print options Use the Embedded Web Server To rescale a print through the Embedded Web Server, go to the Submit Job page on the Main tab. On the Job Settings tree, select Advanced settings > Resizing. In the Resizing drop-down menu, select Standard, % of actual size, or Custom. ● If you select Standard, select a size and orientation from the drop-down menus. ● If you select % of actual size, enter a percentage in the free-text field.
To enable crop lines through the Embedded Web Server, go to the Submit Job page on the Main tab. In the Job Settings tree, select Advanced settings > Roll options and then select a setting from the Enable crop lines drop-down menu. NOTE: Be aware that when you submit more than one job at a time by clicking the Add files button in the Embedded Web Server, all of the jobs that you submit will adopt the settings of the final job that you submit. However, none of the jobs in the print queue are affected.
Print options When you rotate an image, you are actually rotating the page on the roll; the image maintains its same orientation on the page. Rotate the image through the Embedded Web Server, in a driver, or on the front panel. For more information about image orientation, see Select image orientation on page 87. NOTE: If rotation is set in the printer driver or through the Embedded Web Server, it overrides the front-panel setting.
The Windows HP-GL/2 printer driver provides an Autorotate option, that automatically rotates oversized portrait images by 90° in order to save paper. Click the Features tab and in the Roll Options section, select Autorotate. Then select the width of the loaded roll on the Roll width drop-down menu.
Print options Use the Embedded Web Server To remove top and bottom blank areas through the Embedded Web Server, go to the Submit Job page on the Main tab. In the Job Settings tree, select Advanced settings > Roll options and then select Remove top/bottom blank areas. Use a driver ● In the Windows driver, go to the Features tab and select Remove top/bottom blank areas. ● In the Mac OS Print dialog box, go to the Finishing panel and select Remove top/bottom blank areas.
Print options Use a driver Select a color emulation mode in the following ways: ● In the Windows HP-GL/2 or PostScript driver, select the Color Management section of the Color tab. ● In the Mac OS Print dialog box, select the Color Options panel, and then select Printer Emulation. Use the front panel ● On the front panel, select the icon, and then select Printing preferences > Color options and select the emulation mode of interest.
Print options A list of available shortcuts appears. Select the one that matches the job that you want to print. The driver options are now set. Print immediately, or examine the settings to make sure they are appropriate. You can select a shortcut and then change some of its settings manually. TIP: Make sure to check at least the settings that you can see on the Printing Shortcuts tab: the document size, orientation, and so on. The Factory Defaults shortcut contains the printer's default settings.
5. To preview the job, click the icon in the Preview column. NOTE: The printer can store up to 64 pages for preview. If the job that you selected for preview contains more than 64 pages, the job will be canceled and purged without notification when the printer starts to process the sixty-fifth page. If you want to preview a job that has more than 64 pages, click the Continue button before the printer starts to process the sixty-fifth page.
Print options Additional tips The following are additional tips for specific printing conditions: ● ● Printing on satin photo paper: If you are printing on satin photo paper, consider using HP Professional Satin Photo Paper, which offers: ● A wider color gamut ● Better black optical density ● Better PANTONE* coverage ● A smoother surface ● More robustness Print-quality configuration suggestions: The following table shows recommended printquality settings and paper types for various different ki
Print quality Paper types Print options Print content Heavyweight Coated Paper Productivity Photo Gloss Lines and fills (draft) Fast Bright White Bond Paper Translucent materials* Coated Paper CAD Heavyweight Coated Paper Productivity Photo Gloss Lines Normal-Fast or Normal Bright White Bond Paper Translucent materials* Coated Paper CAD Lines (draft) Fast Bright White Bond Paper Translucent materials* Coated Paper CAD * Translucent materials include Vellum, Translucent Bond, Natural Tracing Pap
Print options These are the two grayscale options: ● Gray and Black Inks Only: With this option, only gray and black inks are used to produce the grayscale image. ● Full Set of Inks: With this option, a mix of colors are used to produce the grayscale image. NOTE: The Full Set of Inks option can produce better results. Try using that option if you are experiencing bronzing when printing on glossy paper. See The image has a metallic hue (bronzing) on page 154.
Go to the Submit job page on the Main tab. 3. Click the Add files button to Browse your computer and select the files to print. Print options 2. NOTE: Submitting a print job through the Embedded Web Server does not require you to have the printer driver or the software that was used to create the file installed on your computer. 4. Set any other job options you may want from within the Job settings tree. If you leave an option set to Default, the setting that was saved in the job will be used.
Print options Reprint an old job If you intend to reprint a job later after making some changes to the job settings (such as size or quality), you can store the job inside your printer so that you do not have to resubmit it later. NOTE: If you want to reprint a job without changes, you can do that from the print queue without saving the job. Reprint old jobs either through the Embedded Web Server or on the front panel.
Identify a job in the queue The best way to look at the queue is through the Embedded Web Server, on the Jobs queue page on the Main tab. Manage the queue and get full information about every job by clicking the name of the file. You can also manage the queue on the front panel. To do so, select the icon and then select Job queue. You can see a list of the jobs in the queue, each with an icon depicting its status as pending, active, done, or cancelled.
Print options ● waiting for nest: the printer is set up with Nesting=On and is waiting for other job to complete the nest and proceed with printing. ● on hold: the job was sent with the Hold for preview option and is on hold. NOTE: If the printer stalls while printing a job and the queue facility is turned on, the partially printed job will appear in the queue as on hold when the printer is turned on again. When you resume the job, it begins printing at the page on which it was interrupted.
So that the printer can make the best nest possible, it waits after receiving a file to determine whether a subsequent page will nest with it. This waiting period is the nest wait time; the factory default nest wait time is 2 minutes. This means that the printer waits up to 2 minutes after the last file is received before printing the final nest. You can change this waiting time on the printer's front panel. Select the icon, and then select Job management options > Nest options > Select wait time.
Print options Pages are nested on the roll independent of when they are submitted to the printer. An incompatible page does not break a nest. Instead, the printer waits for more compatible pages and queues the incompatible pages until one of three conditions is met: ● The nest is full, meaning that the remaining length of paper on the roll is too small to accommodate the next page submitted ● The nesting timeout elapses ● The incompatible-page queue is full.
1. Go to the Printer Settings page on the Setup tab. 2. Select Printer settings > Job management and then select Yes from the Nest drop-down menu. 3. Go to the Submit Job page on the Main tab. 4. In the Job Settings tree, select Advanced settings > Roll options, and then select Yes from the Enable crop lines drop-down menu. For information about how to print crop lines for individual jobs, see Print crop lines on page 84.
Print options ● PostScript font list: lists the PostScript fonts that are installed in the printer (PostScript printers only) ● Service information: provides information that service engineers require Use paper economically Here are some recommendations for making economical use of paper: ● If you are printing more than one job, consider nesting the jobs. Nesting means placing pages sideby-side on the paper, rather than one after the other. See Nest jobs to save paper on page 98.
To change the graphic language setting, select the icon, and then select Printing preferences > Select graphics language, where the following options are available. ● Select Automatic to allow the printer determine which type of file it is receiving. This setting works for most software programs.
7 Color management Color management ● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color-management process ● Color calibration ● Color profiling ● Color-management options ● Color adjustment options ● Perform black point compensation ● Set the rendering intent ● HP Professional PANTONE* Emulation ● Color emulation modes 104 Chapter 7 Color management
We see the world around us as steeped in color. Color is in the first instance simply an aspect of how we experience our environment and is therefore subjective. Our color experiences are closely related to brain activity that is triggered by signals that our eyes send to it. These signals undergo a complex and highly interlinked sequence of processing stages that make the relationship between what our eyes emit and what we experience anything but direct.
Color spaces are only methods of controlling different color-imaging devices. They do not describe colors directly. The same CMYK values, for example, create different colors when sent to different printers that use different inks and paper types. For example, consider a printer that can use indoor inks or outdoor inks. The printer (hardware) is the same, but it has two different color gamuts due to the different chemistry of the inks (dye-based versus pigmented).
The solution: color management 1. Describe the color behavior of a device as accurately as possible by using an ICC profile. The color behavior of a device can be described by taking various RGB or CMYK combinations, sending them to a device, measuring the resulting output, and expressing it in a deviceindependent color space (for example, CIE Lab).
The following are the most commonly used device color spaces and profiles: ● Color management ● RGB mode: ● sRGB (sRGB IEC61966-2.
the need to handle the test print, provides repeatable drying times, and allows fast measurements with precise electromechanical positioning of the spectrophotometer over the color patch. This provides unprecedented ease of use and matches or exceeds the performance of more expensive offline, handheld profiling systems. A summary of the color-management process 1. If the printer does not recognize your paper type, add the type to the printer's list of known papers. See Use non-HP paper on page 47.
NOTE: You can perform all three operations in sequence, as shown. You can also choose to start with or stop after any of the three operations. However, color calibration is performed automatically after you add a new paper type. Color calibration Color management Your printer uses color calibration to produce consistent colors with the specific printheads, inks, and paper type that you are using, and in your particular environmental conditions.
You can start color calibration in the following ways: ● From the printer alert that recommends calibration ● From the HP Color Center: select Calibrate Your Printer ● From the front panel: select the Calibrate color icon, and then select Image quality maintenance > The process takes about 8 minutes and consists of the following steps. 1. A calibration test chart is printed, which contains patches of each ink that your printer uses. 2.
The process takes about 15 to 20 minutes and consists of the following steps. 1. A profiling test chart is printed, which contains patches of each ink used in your printer. Unlike a calibration test chart, most of the patches contain combinations of ink. Color management NOTE: To use a longer drying time, instruct the HP Color Center to create the test chart without creating a profile (Windows: select Print target only; Mac OS: select Print ICC profiling chart).
If the paper that you are using is not listed, or if you cannot find a paper type that resembles yours closely enough, you can define a new type. See Use non-HP paper on page 47. The printer then calibrates itself for use with that paper, after which you can return to installing the ICC profile. After you have selected the paper type, browse to the file that contains the ICC profile to use with your printer and paper. Normally, ICC profile file names end in the extension “.
● Perform an automated CMYK profiling when your printer is driven by a Raster Image Processor (RIP) for accurate digital prints and proofs. ● Edit your profiles easily and visually for ultimate color control. Color-management options The aim of color management is to reproduce colors as accurately as possible on all devices, so that when you print an image, you see very similar colors as when you view the same image on your monitor.
You can adjust the colors of your print in similar ways In Windows and Mac OS: ● In the Windows driver: click the Color tab, and then select Print in color. Make sure that the Advanced Color Adjustments check box is selected, and then click the Settings button. ● In the Mac OS Print dialog box: select the Color options panel, and then select CMYK Settings. Color management In either operating system, you can make adjustments by using the black slider and the three color sliders.
Black point compensation can be specified in the following ways: ● With a Windows PostScript printer driver: click the Color tab, and then select Black point compensation. ● With a Mac OS printer driver: select the Color Options panel, and then select Black point compensation. ● Through the Embedded Web Server: select the Submit Job page, and then select Color > Black point compensation.
HP Professional PANTONE* Emulation takes into account the characteristics of the printer and the paper type. The results look as similar to the original PANTONE* colors as is possible on a given printer using a given paper type. This technology is designed to produce emulations that are similar to those that prepress professionals establish. ● With the Windows PostScript printer driver: click the Color tab, and then select HP Professional PANTONE Emulation.
Color management Color emulation modes If you want to print a particular print job and to see approximately the same colors that you would get from printing the same job on a different HP Designjet series printer, use the printer's emulation mode. NOTE: Color emulations do not apply to TIFF and JPEG jobs. ● In the Windows driver: click the Color tab, select Printer Managed Colors, and then select Printer Emulation from the Source profile drop-down menu.
● HP Designjet 5500 UV series ● HP Designjet 5500 Dye series Best Normal Normal-Fast Fast HP Premium Instant-Dry Gloss Photo Paper Yes Yes No No HP Universal Instant-Dry Photo Gloss Yes Yes No No HP Heavyweight Coated Paper Yes Yes No Yes HP Coated Paper Yes Yes Yes Yes HP Bright White Inkjet Bond Paper Yes Yes Yes Yes NOTE: The HP Designjet 5500 UV printer series does not support HP Bright White Inkjet Bond Paper.
Color management ● Euroscale Uncoated 2 uses specifications that are designed to produce quality separations that use Euroscale inks under the following printing conditions: 260% total area of ink coverage, positive plate, uncoated white offset stock. ● Europe ISO Coated FOGRA27 uses the FOGRA27 press characterization.
ColorMatch RGB emulates the native color space of Radius Pressview monitors. This space provides a smaller gamut alternative to Adobe RGB (1998) for print-production work. ● Apple RGB emulates the characteristics of the average Apple monitor, and is used by a variety of desktop publishing applications. Use this space for files that you plan to display on Apple monitors, or for working with old desktop publishing files. ● Adobe RGB (1998) provides a fairly large gamut of RGB colors.
8 Practical printing examples ● Overview ● Resize an image by using Adobe Photoshop (HP–GL/2 and PostScript driver) ● Print a color photo (Photoshop CS2 v9.
Overview The following step-by-step instructions for printing jobs that use specific software are similar to those at the HP Knowledge Center on the Web. Consult the Knowledge Center at http://www.hp.com/go/ knowledge_center/djz6100/ for the most up-to-date information and for additional printing examples, including RIP scenarios. Resize an image by using Adobe Photoshop (HP–GL/ 2 and PostScript driver) Application settings 1.
● Constrain Proportions: Select this option if you want to preserve height-to-width ratio of your original image ● Resample Image: When an image is resampled, an interpolation method is used to assign color values to any new pixels that Photoshop creates, based on the color values of existing pixels in the image. Photoshop uses sophisticated methods to preserve the quality and detail from the original image when you resample.
6. In the Paper size drop-down menu, select a page size and margin setting for the image that you are printing and then click the Printer button. 7. Click the Page Setup button. 8. Select your printer and then click the Properties button. The printer driver dialog box appears. 9. Set the print options that you want and then click the OK button. For more information about print option settings, see Print options on page 79.
Print a color photo (Photoshop CS2 v9.0, Win) This example uses Adobe Photoshop CS2 V9.0 in Windows XP. The color management is done by Photoshop. 1. Initial recommendations: ● Select an appropriate paper type for the job. ● The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See Color calibration on page 110 and Color profiling on page 111. ● To obtain a correct preview of the printed image, the monitor should also be profiled. 2.
Select Options > Printer Profile, and then select the correct profile for your printer and paper type. ● Select Options > Rendering Intent, and then select Perceptual. ● Click the Print button. Select the driver settings. ● In Printer: select the printer (HP Designjet Z6100ps 60–in). ● Click the Paper Type/Quality tab, and then specify these options: ● ● ● In Paper Type: select the paper type that is currently loaded in the printer.
2. Select File and then select Print. NOTE: 3. The page size is not automatically selected according to the drawing size. To keep the scale, set Page Scaling to None (which is not the default setting).
Click the Properties button and then click the Paper/Quality tab. 5. Select the Document Size and Print Quality you want to use. Click the Custom button to define a new custom paper size. 6. Click the Features tab, and then select Autorotate. Printing examples 4.
7. Click the OK button and check to see that the print preview in the Print dialog box looks correct. Reprint a job with consistent colors This scenario explains how to get consistent colors from print-to-print. Printing examples NOTE: HP supports color consistency between print jobs printed with the same printer models, using the same paper type. Scenario 1 Reprint a job with consistent colors by using the same printer. To ensure color consistency when reprinting the job, use the same paper type. 1.
2. Reprint a job: Through the Embedded web server, go to the Job queue, select the job you want to reprint, and then click the Reprint button. A file can also be printed again if was stored in the printer. Through the Embedded Web Server, go to Stored jobs in printer, select the job you want to print, and then click the Print button. Reprint a job by using two HP Designjet Z6100 printers. To ensure color consistency when reprinting the job, use the same paper type. 1.
Printing examples 2. When you are ready to print, select File > Page and Print Setup, and select the HP-GL/2 and RTL driver. 3. Click the Properties button and configure the driver as follows. ● On the Paper/Quality tab, set Print Quality to Quality. ● On the Color tab, clear the Print In Grayscale check box, and set Printer managed colors to sRGB in the Source profile drop-down menu. 4. Click the OK button. 5. Select File > Print. ● Printer Engine: select Windows Printer.
Click the OK button to print. Use the ArcPress printer engine 1. Even though it will function only as a port, you must have the driver that you need installed. 2. When you are ready to print, select File > Page and Print Setup, select the driver (the driver settings have no effect), and click the OK button. 3. Select File > Print. ● Printer Engine: select ArcPress. ● Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select the resolution to be sent to the printer.
● 4. Click the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. To print, click the OK button both in this dialog box and in the Print dialog box.
Maintain the printer ● Clean the exterior of the printer ● Clean the platen ● Clean the paper-advance sensor window ● Lubricate the printhead carriage ● Maintain the ink cartridges ● Perform preventive maintenance ● Move or store the printer ● Update the printer firmware ● Change the ink absorber ● Secure disk erase Maintain the printer 9 135
Clean the exterior of the printer Use a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap to clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (for example, ink cartridge drawer handles). WARNING! To avoid an electric shock, make sure that the printer is turned OFF and unplugged before you clean it. Do not let water get inside the printer. CAUTION: Do not use abrasive cleaners on the printer.
3. With a dry brush, remove ink deposits from the cutter groove. 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth that has been slightly dampened with isopropyl alcohol to wipe loosened ink deposits from the platen. CAUTION: Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly, because you will leave too much moisture behind. 6. Use the damp cloth to clean the cutter ramp.
7. Use a dry cloth to clean the exposed part of the wheels. Ideally, you should clean the entire circumference of these wheels. Clean the paper-advance sensor window The paper advance sensor is the very small rectangular window (less than 1 square centimeter in size and shown in the following graphic) near the sixth platen roller from the right. HP recommends that you clean the paper-advance sensor window whenever you clean the print platen and if you are experiencing print quality issues.
Lubricate the printhead carriage The printhead carriage occasionally (about once a year) needs lubrication so that it continues to slide easily along the slider rod. 1. To gain access to the carriage, go to the front panel and select the icon, and then select Replace printheads. The carriage slides to the middle section of the printer. 2. Take the bottle of oil from the Maintenance Kit that is supplied with your printer. A replacement kit can be ordered if necessary. 3.
The printer uses these numbers to track the need for preventive maintenance, and displays one of the following messages on the front panel: ● Maintenance #1 required ● Maintenance #2 required These messages mean that some components are nearing the end of their lives. You can continue printing for quite some time, depending on your use of the printer. However, HP strongly recommends that you contact your customer service representative and arrange for a preventive maintenance visit.
8. If you have a take-up reel installed, remove the take-up reel sensor and cable-housing unit from the foot of the printer stand. For your convenience, you can place the sensor and cable-housing unit on the printer-stand crossbar and use the blue, plastic screw to affix the housing unit to the leg of the stand, while you move the printer. (See the following graphic.) When reinstalling the housing unit, make sure that the wheel on the foot of the printer stand is pointing forward.
If you experience very slow progress while uploading the firmware file to the printer, the reason could be that you are using a proxy server. In that case, try bypassing the proxy server and accessing the Embedded Web Server directly. ● In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and select the Bypass proxy server for local addresses check box.
4. Identify the left spittoon. 5. Locate the ink absorber. 6. Lift the tab that extends from the front edge of the absorber. 7. Lift the tab on the absorber until it is clear of the spittoon and you can easily grip the tab. 8. Lift and remove the absorber from the spittoon. Change the ink absorber 143 Maintain the printer NOTE: Use the disposable plastic gloves to avoid getting ink on your hands.
9. Dispose of the soiled ink absorber according to your local regulations. Insert the ink absorber Maintain the printer 1. Grip the new ink absorber as shown. 2. Insert the back edge of the absorber into the fitting in the spittoon. 3. Use your thumb to slide the absorber to the back of the fitting in the spittoon.
4. Push down on the tabbed edge until you hear the absorber click into place. Make sure that the top of the ink absorber is seated flatly and that none of the corners are higher than the plane of the platen. 5. Press the OK button on the front panel. The printer verifies that the ink absorber is correctly seated. If the front panel shows a message that it is not seated correctly, remove the ink absorber, insert it again, and then press the OK button.
10 Accessories ● Order accessories Accessories 146 Chapter 10 Accessories
Order accessories The following accessories can be ordered for your printer. Product number HP Designjet 256 MB Memory Upgrade (increases the memory capacity of your printer to work with complex files) Q5673A HP Designjet 42–inch Scanner Q1277A HP Advanced Profiling Solution Software WW Q6695A HP Advanced Profiling Solution Software AP Q6701A HP Jetdirect 635n IPv6/IPsec Print Server J7961A HP Jetdirect 625n Gigabit Ethernet Print Server J7960G HP Designjet High speed USB 2.
Troubleshoot images 11 Troubleshoot print-quality issues ● General advice ● The Embedded Web Server Print Quality Troubleshooting wizard ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Parts of lines or text are missing ● Lines are printed double or in the wrong colors ● Lines are blurred (ink bleeds from lines) ● Lines are slightly warped ● Dark or light horizontal lines across the image (banding) ● The image is grainy ● The image has a metallic hue (br
Use the following approach when you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order paper on page 49. ● Make sure that the paper type that you select on the front panel is the same as the paper type that is loaded in the printer.
Troubleshoot images ● Poor line quality ● Inaccurate color To access the Embedded Web Server Print Quality Troubleshooting wizard, click the Print Quality Troubleshooting link on the Support tab. Select the print-quality issue that you are experiencing and click the Next button. A list of suggestions for corrective action appears along with help to guide you through the corrective action. Lines are too thick, too thin, or missing 1.
The problem might be inherent in the image. Try to improve the image within the software program that you are using to edit it. 2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 80. 3. If you are using an HP-GL/2 driver, hange your image-rendering resolution to 300 dpi or 600 dpi, depending on your printing need. The Max. Application Resolution option in the Windows driver dialog's Advanced tab, under Document Options > Printer Features.
Troubleshoot images Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of colored blocks are the wrong color. Use these steps to correct this kind of problem: 1. Align the printheads. See Align the printheads on page 71. 2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 80.
1. Make sure that your environmental conditions (temperature, humidity) are suitable for high-quality printing. See Environmental specifications on page 191. 2. Verify that the paper type that you select on the front panel is the same as the paper type that you are using. To check, select the paper. icon from the printer's front panel, and then select View loaded 3. Try changing to a heavier paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Coated Paper, or Digital Fine Art paper.
Troubleshoot images 4. Check the paper-advance calibration status on the front panel. If the status is PENDING, you should perform paper-advance calibration. See Perform paper advance calibration on page 46. 5. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the problem has been solved. If the problem persists, contact your customer service representative for further support. The image is grainy 1.
If the paper does not lie flat when it comes out of the printer, but instead contains shallow waves, you are likely to see defects in the printed image, such as vertical stripes. This can happen when you use thin paper that becomes saturated with ink. 1. Make sure that the paper type you have loaded corresponds to the paper type that you select on the front panel and in your software. 2.
Troubleshoot images Whenever you notice this problem, cancel the printing job immediately. Press the Cancel button on the front panel and also cancel the job from your computer software. Otherwise the soaked paper might damage the printheads. Try the following suggestions to avoid this problem: ● Use a recommended paper type. See Supported paper types on page 28. ● If the image you are printing contains intense color, try using HP Heavyweight Coated Paper.
Troubleshoot images Colors are inaccurate If the colors of your print do not match your expectations, try the following remedies: 1. Verify that the paper type you have loaded corresponds to the paper type that you selected on the front panel and in your software. At the same time, check the color-calibration status. If the status is RECOMMENDED or OBSOLETE, you should perform color calibration. See Color calibration on page 110.
Troubleshoot images Print with PostScript drivers The situation describes printing with the PostScript driver installed for that printer. In this example, we are using an HP Designjet Z6100 printer series and an HP Designjet 5500 printer series. 1. Verify that both printers have the most recent firmware version. See Update the printer firmware on page 141. 2. Verify that you have the most recent printer driver for both printers. Download the latest versions for any HP printer from http://www.hp.
In the HP-GL/2 driver for the HP Designjet Z6100, click the Color tab, and select Printer Emulation from the list of color management options. Then select the HP Designjet 5500 from the list of emulated printers. 7. In the HP-GL/2 driver for the HP Designjet 5500, click the Options tab, and then select Manual Color > Color Control > Match Screen. Also click the Paper Size tab, and then select Paper Type.
Troubleshoot images The image is clipped Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as described by your software. You can often identify this kind of problem before printing by previewing your print. See Hold for preview on page 90. ● Check the actual printable area for the paper size that you have loaded.
On the front panel, select the icon, and then select Printing preferences > Paper options > Enable mirror image. Verify that the setting is what you wanted. The print is distorted or unintelligible ● ● ● The interface cable that is connecting your printer to your network (or to your computer) might be faulty. Try another cable. On the front panel, select the icon, and then select Printing preferences > Select graphics languag.
12 Troubleshoot paper issues Troubleshoot paper ● The paper cannot be loaded successfully ● The paper has jammed ● Prints do not stack correctly in the bin ● Automatic paper-cutter does not function ● Take-up reel paper jammed ● Take-up reel does not wind 162 Chapter 12 Troubleshoot paper issues
The paper cannot be loaded successfully ● The paper might be loaded at an angle (skewed or mislocated). Make sure that the right edge of the paper is aligned with the half-circle on the right-hand side of the platen, and that the leading edge of the paper is aligned with the metal bar in the platen. ● The paper might be crumpled or warped, or have irregular edges. ● If the paper jams in the paper path to the platen, the leading edge of the paper might not be straight or clean.
Troubleshoot paper 2. Open the printer window. 3. Try to move the printhead carriage out of the way. 4. Lift the paper-load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the remainder of the roll down and out of the printer. 7. Turn on the printer.
8. Reload the roll. See Load a roll into the printer on page 32. 9. If some paper continues to cause an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 10. If you find that you have print-quality problems after a jam, try realigning the printheads. See Align the printheads on page 71. ● This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core.
Take-up reel LED status Issue Print job interrupted? Possible cause Possible solution bin if you are using the HP Designjet Z6100 42–in Printer, or any objects. See the following graphic. Make sure that the collection bin is placed behind the foot brace. Troubleshoot paper Also ensure that the take-up reel power switch is in the On position. Blinking slowly Take-up reel is not winding No The sensor cables are loose or unplugged. Ensure that the sensor cables are correctly secured.
● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads Troubleshoot ink 13 Troubleshoot ink-system issues 167
Cannot insert an ink cartridge 1. Verify that you have the correct type of cartridge (model number). 2. Verify that the colored label on the cartridge is the same color as the label on the slot. 3. Verify that the cartridge is correctly oriented, the arrow on the front of the ink cartridge should face upwards. CAUTION: Never clean inside the ink cartridge slots. Cannot insert a printhead 1. Verify that you have the correct type of printhead (model number). 2.
● Clean LM-LC ● Clean PK-LG ● Clean MK-C ● Purge ink Cleaning all of the printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes. Purging the ink takes about 5 minutes. NOTE: Cleaning all printheads uses more ink than cleaning a single pair.
3. Remove and reinsert all of the printheads. See Remove a printhead on page 61 and Insert a printhead on page 64. This starts the printhead alignment process. NOTE: 4. Make sure the printer window is closed during printhead alignment. The process takes about 6 minutes. Wait until the front panel shows that the process is complete before using the printer. Troubleshoot ink NOTE: A calibration image is printed during the printhead alignment process.
Scan errors during alignment If the alignment process fails, a Scanning problems message appears on the front panel. This indicates that the alignment was not completed successfully. Therefore, the printheads are not aligned and the alignment should be repeated before printing. The problem might be because of one of the following scenarios: ● The type of paper used in the printhead alignment process was not acceptable. Repeat the alignment process using one of the recommended paper types.
14 Troubleshoot other issues ● The printer is not printing ● The software program slows down or stalls while generating the print job ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the Embedded Web Server ● “Out-of-memory” error message ● AutoCAD 2000 memory allocation error ● The platen rollers squeak ● Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ● No output from Microsoft Visio 2003 ● Print job canceled a
The printer is not printing Possible reasons why a file you have sent from your computer is not printing when expected, include the following: ● A problem with the electrical power might exist. If the printer is not performing and the front panel does not respond, verify that the power cable is correctly connected and that the electrical socket is functioning. ● An unusual electromagnetic phenomena may exist, such as strong electromagnetic fields or severe electrical disturbances.
● Did you set the drying time to Extended? Try changing the drying time to Optimal. See Change the drying time on page 49. ● Are the printheads in good condition? Printing time might increase when a printhead needs cleaning. Check the printhead status on the front panel or through the Embedded Web Server. Clean or replace printheads if necessary. ● Do your image contain high-density, black fills? Printing time might increase for images containing high-density, black fills.
5. Select View Information. 6. The information should read: IP enabled: Yes. If it does not, you might need to use a different connection. If you still cannot access the Embedded Web Server, turn the printer off with the Power button on the front panel and then turn it on again. If you experience very slow progress while trying to access the Embedded Web Server, the problem could be that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server directly.
2. Open the printer window. 3. Locate the small holes in the platen near some of the rollers. 4. Put three drops of oil into each hole in the platen. Troubleshoot other NOTE: Be careful not to spill oil onto the platen.
5. If oil spills onto the platen, wipe the platen clean by using the cloth that was supplied with the maintenance kit. 6. Lower the printer window. Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) NOTE: Because Windows XP Professional x64 Edition does not support HP Easy Printer Care, it cannot be installed on computers that are running that version of Windows. 1. 2. 3. Go to the front panel and select the icon.
To avoid these problems, you can scale down the image in Visio (to a size less than 129 inches) and then scale up the image in the driver. Resize the image in Visio and then in the Windows driver, click the Features tab and then select the Resizing options. Print job canceled and purged when held for preview The printer can store up to 64 pages for preview.
15 Front-panel error messages Under certain circumstances, a front-panel error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, and you are in doubt over the correct response, contact HP Support. See HP Customer Care on page 183. Message Recommendation [Color] cartridge has expired Replace the cartridge. See Remove an ink cartridge on page 59 and Insert an ink cartridge on page 61.
Table 15-1 Text messages (continued) Message Recommendation PDL Error: out of paper Load more paper. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The paper type or print quality specified for the job are incorrect. Change the loaded paper type or the print settings. PDL Error: printing error Try sending the job again.
Table 15-2 Numeric error messages (continued) Error code Recommendation 63.04 An input/output problem has occurred with the network card. Try the following remedies: ● Make sure that the network cable is correctly connected to the network card. ● Verify that your printer firmware is up to date. See Update the printer firmware on page 141. If the problem persists, contact HP Support. See HP Customer Care on page 183. 71.03 An “out of memory” failure has occurred.
Get help 16 Get help ● Introduction ● HP Instant Support ● HP Proactive Support ● HP Customer Care ● HP Designjet Online ● Other sources of information 182 Chapter 16 Get help
HP Customer Care offers award-winning support to ensure that you get the most from your HP Designjet. HP Customer Care provides comprehensive, proven support expertise and new technologies to give you unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and selfmaintenance services. For more information about HP Customer Care, go to: http://www.hp.com/go/ designjet/.
Get help ● If the problem appears to be related to your software program, first contact your software vendor. ● If you call one of the Hewlett-Packard offices, have the following information available to help us answer your questions more quickly: ● The printer you are using (the product number and the serial number, found on the label at the back of the printer on the front panel: select the information.
China: 800 810 59 59, 10 6564 59 59 ● Colombia: 01 8000 51 HP INVENT, local 571 606 9191 ● Czech Republic: 420 261 307 310 ● Denmark: 70 11 77 00 ● Ecuador: 999 119, 1 800 225 528 ● Egypt: 202 532 5222 ● Finland: 0203 53232 ● France: 08 26 10 49 49 ● Germany: 0180 52 58 143 ● Greece: 210 6073603, 801 11 22 55 47 ● Guadaloupe: 0800 99 00 11, 877 219 8791 ● Guatemala: 1 800 999 5105, 1 800 711 2884 ● Hong Kong: 852 3002 8555 ● Hungary: 06 1 382 1111 ● India: 1 600 112 267 ● Indon
Get help ● Philippines: 632 888 6100 ● Poland: 22 566 6000 ● Portugal: 213 164 164 ● Puerto Rico: 1 800 652 6672 ● RSA: 27 11 258 9301, local 086 000 1030 ● Romania: 40 21 315 4442 ● Russia: 095 797 3520, 812 3467 997 ● Saudi Arabia: 6272 5300 ● Slovakia: 2 50222444 ● South Africa: 0800 001 030 ● Spain: 902 010 333 ● Sweden: 077 130 30 00 ● Switzerland: 0848 80 20 20 ● Taiwan: 886 2 872 28000 ● Thailand: 0 2353 9000 ● Tunisia: 71 89 12 22 ● Turkey: 216 444 71 71 ● UAE: 80
Technical documentation and training videos ● Latest product information about printers, supplies, accessories, software, and so on ● Supplies Center for all you need to know about ink and paper You decide the information you need by customizing your registration for the products you have purchased and your type of business, and by setting your communication preferences. Register at HP Designjet Online for the best performance.
17 Printer specifications Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications 188 Chapter 17 Printer specifications
Functional specifications Printheads Matte black/cyan, light magenta/light cyan, magenta/yellow, and photo black/light gray Maintenance cartridge Non-color-specific Ink cartridges Magenta, light magenta, photo black, matte black, yellow, light cyan, light gray and cyan. All cartridges contain 775 ml of ink. Table 17-2 Paper sizes Minimum Maximum Width 610 mm (24 inches) 1524 mm (60 inches) Length 420 mm (16.5 inches) Roll with maximum external diameter of 170 mm (6.
Table 17-3 Print resolution (using Windows HP-GL/2 driver) (continued) Print quality Maximum resolution for photo paper Rendering resolution Printing resolution Instant-dry Photo Semi-Gloss, Photo Gloss Paper, Photo Semi-Gloss/Satin Paper, Photo Matte Paper) 1200×1200 (other) Fast n/a 300×300 Printer specifications 600×1200 (plain paper, bright white bond paper, HP Premium Instant-dry Photo Gloss, HP Premium Instant-dry Photo Satin, HP Universal Instant-dry Photo Gloss, HP Universal Instant-dry Phot
Table 17-7 Printer physical specifications (continued) Depth < 860 mm (with take-up reel) < 700 mm (without take-up reel) Height ≈ 1370 mm Memory specifications Memory (DRAM) supplied 256 MB Memory (DRAM) maximum 512 MB Hard disk 40 GB Power specifications Table 17-9 Printer power specifications Source 100 – 127 Vac / 220 – 240 Vac ±10%, autoranging Frequency 50–60 Hz Current <4A Consumption 350W maximum Ecological specifications This product complies with European Union WEEE and RoHS Dire
Acoustic specifications Table 17-11 Printer acoustic specifications Idle sound power ≤ 5.8 B (A) Operating sound power ≤ 7.
● Hewlett-Packard Limited Warranty—HP (HP Designjet Z6100 Printer series) ● Hewlett-Packard Software License Agreement ● Open source software ● Regulatory notices ● DECLARATION OF CONFORMITY Legal information 18 Legal information 193
Hewlett-Packard Limited Warranty—HP (HP Designjet Z6100 Printer series) HP product Limited Warranty Period Printer 1 year (from the date of purchase by the customer) Software 90 days (from the date of purchase by the customer) Printhead Until the “end of warranty” date printed on the product is reached, or 1200 ml of HP ink have been cycled through the printhead, whichever occurs first Ink cartridge Until the genuine HP ink is depleted as indicated by the printer, or the “end of warranty” date prin
If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by this Limited Warranty: a. HP shall replace any defective HP software, media, or consumable product which is covered by this Limited Warranty, and deliver another product to you to replace the defective one. b. HP, at its sole discretion, shall either repair on site or replace any defective hardware product or component part.
CONTAINED IN THIS LIMITED WARRANTY, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Revision: December 10th, 2006 Hewlett-Packard Software License Agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS.
DFARS, FARS, or other equivalent federal agency regulation or contract clause, as either "commercial computer software" or "restricted computer software", whichever is applicable. You have only those rights provided for such Software and Documentation by the applicable clause or regulation or by the HP standard software agreement for the product involved. Open Source Software.
Regulatory Statements ● USA ● Electro-Magnetic Compatibility (EMC) ● FCC statements (USA) The U.S. Federal Communications Commission (in 47 cfr15.105) has specified that the following notices be brought to the attention of users of this product. This device complies with part 15 of the FCC Rules.
Korean EMI statement ● Taiwanese EMI statement ● VCCI Class A (Japan) ● Safety power cord warning ● Chinese EMI statement ● Germany Legal information ● Sound: Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19. ● Europe WARNING! This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
● Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avenida Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the product Regulatory Model Numbers (1) : BCLAA-0701, BCLAA-0702 Product names and models: HP Designjet Z6100 Printer series, HP Take-Up Reel for Designjet Z6100 Printer series Product options: All Safety: IEC 60950-1:2001 / EN 60950-1:2001 EMC: EN 55022:1998 +A1:00 +A2:03/ CISPR 22:1
A Overnight job scenario In this scenario, the print service provider (PSP) is nearing the end of the business day and receives a new order which requires delivery early the next day. The plotter is currently printing and there are jobs in the queue which must also be delivered the next day. The best solution is to queue the new job and print it overnight. The following information describes the necessary tasks to ensure worry-free overnight printing.
Table A-1 Handle the paper (continued) Task Elements See this section of the user’s guide I can't load the paper See The paper cannot be loaded successfully on page 163 I can't find the paper profile for my paper See Download paper profiles on page 47 and Update the printer firmware on page 141 I don't have HP paper See Use non-HP paper on page 47 and Supported paper types on page 28 The paper has jammed See The paper has jammed on page 163 The take-up reel paper has jammed See Take-up reel paper
Task 4: Handle print jobs After verifying ink consumables and paper levels, you can send the job to the printer. On the screen preview, make adjustments for paper type, print size, number of copies and nesting as necessary. You can then move the job to the RIP queue. The table below identifies sections of this user’s guide which will help you to quickly find information on handling print jobs.
Table A-4 Handle the ink system (continued) Task Elements See this section of the user’s guide Troubleshooting See this section of the user's guide I am experiencing print quality problems See Troubleshoot print-quality issues on page 148 NOTE: For additional information about adjusting printed images, see Print options on page 79. Appendix A NOTE: For additional information about unloading a roll from the take-up reel after printing, see Unload a roll from the take-up reel on page 43.
B Urgent walk-in job scenario In this scenario, the print service provider (PSP) receives an urgent walk-in order which requires delivery in less than two hours. The plotter is currently printing and there are jobs in the queue, however, the new job has the highest priority. It also requires different paper than what is currently in the printer. NOTE: The new job is a repeat order for which the digital content already exists within the ripped files storage.
Table B-1 Handle print jobs Task Elements See this section of the user’s guide Submit a job See Submit a job on page 94 Save a job See Save a job on page 95 Cancel a job See Cancel a job on page 96 Manage the print queue See Manage the print queue on page 96 Troubleshooting See this section of the user's guide I can't access the Embedded Web Server See Cannot access the Embedded Web Server on page 174 NOTE: To improve color consistency between prints or from one printer to another, consider pe
Table B-2 Handle the paper (continued) Task Elements See this section of the user’s guide The take-up reel paper has jammed See Take-up reel paper jammed on page 165 The take-up reel does not wind See Take-up reel does not wind on page 165 NOTE: For additional information about paper, see Handle the paper on page 26. Task 4: Handle the ink system Ensure that ink consumables levels are adequate to accommodate the new job and the remaining queued jobs.
Table B-4 Handle the ink system Task Elements See this section of the user’s guide Select print quality See Select print quality on page 80 Select page size See Select page size on page 80 Select margins options See Adjust margins and layout options on page 82 Resize a print See Resize a print on page 83 Change the treatment of overlapping lines See Change the treatment of overlapping lines on page 89 Print in grayscale See Print in grayscale on page 93 Print crop lines See Print crop lines o
Appendix C C Replace your HP Designjet 5000 series printer with an HP Designjet Z6100 printer scenario The HP Designjet Z6100 Printer series is the next-generation large format printer that allows you to reuse the knowledge you’ve acquired using the HP Designjet 5000 printer. When designing the Z6100, our engineers leveraged the best features and functionality from the 5000 series and then made it even more robust and easier to use.
● Printer drivers for Windows and Mac OS ● The Embedded Web Server (called the HP Designjet WebAccess in the 5000 series) enables you to manage your print jobs, check consumables levels and check printer status ● The HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), which enable you to access various printer features and functionality See the following sections for more detailed information: ● Printer software on page 9 ● Embedded Web Server setup options on page 23 ● HP Easy Printe
Appendix C See the following sections for more detailed information: ● View information about the paper on page 45 ● Download paper profiles on page 47 ● Use non-HP paper on page 47 ● Load a roll onto the spindle on page 30 ● Load a roll into the printer on page 32 Print paper info feature This feature was called Track paper length in the 5000 series. If you enable the Print paper info feature, a barcode containing all available paper information will be printed on the roll when it is unloaded.
NOTE: Handle the maintenance cartridge carefully when removing it to avoid getting ink on yourself and the printer. NOTE: The Z6100 automatically performs printhead alignment whenever a printhead is inserted. You are required to use opaque white paper during printhead alignment. Colored papers, glossy canvas and translucent materials are not suitable for printhead alignment.
Appendix C Calibration and image quality The list below highlights some of the features and functionality built into the Z6100 series to ensure the highest possible image quality.
Troubleshoot ink-system issues on page 167 ● Troubleshoot paper issues on page 162 ● Troubleshoot other issues on page 172 ● Use the Printhead status plot on page 71 ● Front-panel error messages on page 179 ● Get help on page 182 Appendix C ● Maintenance and troubleshooting 215
Glossary Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology that is used in Apple Mac OS X V10.2 and later. Use it to discover the services that are available on a local area network (LAN). It was originally known as Rendezvous.
MAC address Media Access Control address: a unique identifier used to identify a particular device on a network. It is a lower-level identifier than the IP address. Thus, a device may have both a MAC address and an IP address. Nozzle One of many tiny holes in a printhead through which ink is deposited onto the paper. Paper A thin, flat material made to be written or printed on; most commonly made from fibers of some kind which are pulped, dried, and pressed.
Index A accessories order 147 acoustic specifications 192 adding paper types 47 application hangs up 173 ArcGIS 131 automatic paper-cutter doesn't work 165 B banding problems 46 bin stacking problems 165 black and white 93 black point compensation 115 blank page 159 blurred lines 152 buzzer on/off 23 C calibration color 110 CALS G4 102 cannot load paper 163 carriage lubrication 139 Clean the paper advance sensor window 138 clean the platen 136 clean the printer 136 clipped at bottom 159 clipped image 160 c
Hewlett-Packard Limited Warranty— HP Designjet Z6100 Printer series 194 Hewlett-Packard Software License Agreement 196 hold for preview print job canceled and purged 178 HP Advanced Profiling Solution 113 HP Customer Care 183 HP Designjet Online 183, 186 HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS) cannot access 177 language 25 main features 11 setup options 25 HP Instant Support 183 HP Professional PANTONE emulation 116 I image problems blank page 159 clipped at bottom 159 clipped image 1
top of print 156 warped lines 153 wood-grain appearance 161 printer does not print 173 printer software Mac OS uninstall 19 Windows uninstall 15 printer's main components 4 printer's main features 4 printhead about 57 align 169 aligning 71 cannot insert 168 clean; purge 168 cleaning 66 cleaning connections 67 inserting 64 ordering 78 recovery 66 removing 61 reseat, reseat 168 specification 189 status 77 printhead cleaner cannot insert 168 specification 189 Printhead status plot 71 profiling, accessory 113 R
