DESIGNJET Z6200 Photo printer series Using your printer
© 2010 Hewlett-Packard Development Company, L.P. 1st edition Legal notices Trademarks The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing contained in other sections different from the express warranty should be construed as constituting an additional warranty.
Table of contents 1 Introduction ...................................................................................................................... 1 Safety precautions .................................................................................................................... 2 Product models ........................................................................................................................ 2 Use of this guide ...............................................................
Load a roll onto the spindle ..................................................................................................... 33 Load a roll into the printer ....................................................................................................... 36 Unload a roll from the printer .................................................................................................. 37 Use the take-up reel ........................................................................................
Color calibration .................................................................................................................. 101 Color profiling ..................................................................................................................... 102 Color-management options .................................................................................................... 104 Color-adjustment options ..................................................................................
13 Troubleshoot print-quality issues ................................................................................ 144 General advice .................................................................................................................... 145 Troubleshooting tools ............................................................................................................ 145 Lines are too thick, too thin, or missing .............................................................................
16 Troubleshoot other issues ........................................................................................... 169 The printer is not printing ...................................................................................................... 170 The software program slows down or stalls while generating the print job ................................... 170 The printer seems slow ..........................................................................................................
Appendix E Printer specifications ..................................................................................... 203 Functional specifications ....................................................................................................... Physical specifications .......................................................................................................... Memory specifications .........................................................................................................
ENWW Introduction ● Safety precautions ● Product models ● Use of this guide ● The printer’s main features ● The printer’s main components ● The Embedded Web Server’s main components ● The HP Utility’s main features ● The printer’s internal prints ● Turn the printer on and off Introduction 1 1
Introduction Safety precautions The following precautions ensure the correct use of the printer and prevent printer damage. Use these precautions at all times. ● Use the power supply voltage that is specified on the nameplate. To avoid overloading the printer's electrical outlet, do not use the outlet for multiple devices. ● Make sure that the printer is well-grounded. Failure to ground the printer can result in electrical shock, fire, and susceptibility to electromagnetic interference.
Introduction Use of this guide The HP Start-up Kit DVD is the most complete source of information about this product and is organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users.
Introduction Glossary This chapter contains definitions of printing and HP terms that are used in this documentation. Index In addition to the table of contents, an alphabetical index is included to help you to find topics quickly. Warnings and Cautions Symbols are used in this manual to ensure the proper use of the printer and to prevent printer damage. Follow the instructions that are marked with these symbols.
ENWW 1. Ink cartridge 2. Platen 3. Printhead 4. Printhead carriage 5. Front panel 6. Maintenance cartridge 7. Paper-load lever 8. Spindle 9. Bin Introduction Front view 1.
Introduction Rear view 1.1m printer 1. Power switch and socket 2. Sockets for communication cables and optional accessories Front view 1.5m printer 6 1. Ink cartridge 2. Platen 3. Printhead 4. Printhead carriage 5.
Maintenance cartridge 7. Paper-load lever 8. Spindle 9. Loading table Introduction 6. 10. Take-up reel motor 11. Take-up reel cable and sensor housing unit 12. Take-up reel sensor 13. Take-up reel spindle hub Rear view 1.5m printer 1. Power switch and socket 2. Sockets for communication cables and optional accessories Take-up reel motor NOTE: The take-up reel is a standard feature with the Z6200 1.5m printer. It is an optional accessory for the Z6200 1.1m printer. See Accessories on page 143.
Introduction 1. Take-up reel spindle lever 2. Manual winding buttons 3. Wind-direction switch The front panel Your printer's front panel is located on the front of the printer, on the right-hand side.
Pause printing key pauses printing after finishing the current page. Press the key again to restart printing. This can be useful, for instance, when you want to change or load a roll of a different paper type. 4. Form feed and cut key: see Feed and cut the paper on page 50. 5. Front-panel display displays errors, warnings and information on using your printer. 6. Back key: To go to the previous step in a procedure or interaction.
Introduction PostScript drivers for Windows and Mac OS are provided with the PostScript/PDF Upgrade Kit (see Accessories on page 143). The Embedded Web Server’s main components The Embedded Web Server is a Web server running inside the printer. Users can obtain printer information, manage the print queue and paper presets, change printer settings and troubleshoot problems through the Embedded Web Server. It also allows service engineers to retrieve internal information on printer problems.
View the status of the ink cartridges, the printheads and the paper ● Manage, install, and create International Color Consortium (ICC) profiles (with the PostScript/PDF upgrade) ● Access and use embedded profiles (with the PostScript/PDF upgrade) ● Update the printer's firmware (see Update the printer firmware on page 138) ● Calibrate the printer and display ● Change various printer settings (on the Settings tab) ● Configure network settings Introduction ● The printer’s internal prints The in
Introduction The printer has three levels of power consumption. ● Plugged in: the power cord is plugged into the back of the printer ● Switched on: the switch at the back of the printer is in the on position ● Powered on: the Power key on the front panel shows a green light If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the Power key on the front panel.
ENWW Connectivity and software instructions ● Choose which connection method to use ● Connect to a network (Windows) ● Connect directly to a computer (Windows) ● Uninstall the printer driver (Windows) ● Connect to a network (Mac OS) ● Connect directly to a computer (Mac OS) ● Uninstall the printer software (Mac OS) Connectivity 2 13
Choose which connection method to use The following methods can be used to connect your printer. Connection type Speed Cable length Other factors Gigabit Ethernet Very fast; varies according to network traffic Long: 100 m (328 ft) Requires extra equipment (switches). Jetdirect print server (optional accessory) Moderate; varies according to network traffic Long: 100 m (328 ft) Requires extra equipment (switches). Connectivity Useful for wireless or AppleTalk connection, and for Novell printing.
If your printer does not appear in the list, select Help me find my network printer and click Next. In the next screen, give the IP address of your printer. Connect directly to a computer (Windows) 1. Do not connect the computer to the printer yet. You must first install the printer driver software on the computer, as follows. 2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not autorun, run the setup.exe program in the root folder of the DVD. 3.
● All computers on the network should be on and connected to the network. ● The printer should be connected to the network. Now you can proceed to install the printer software and connect your printer. Bonjour connection 1. Go to your printer's front panel and select the Connectivity menu icon , then Fast Ethernet or Gigabit Ethernet, then View configuration. Note the mDNS service name of your printer. Connectivity 16 2. Insert the HP Start-up Kit DVD into your DVD drive. 3.
If you find the right printer name, scroll sideways to see the Connection Type column, and check that it shows Bonjour. Then highlight that line. Otherwise, continue searching further down the list. ● If you cannot find your printer name with a Bonjour connection type, check the box My printer is not in the list. Connectivity ● Click Continue. 9. Continue following the instructions on the screen.
Connectivity 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer. Follow the instructions on your screen. 8.
Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer icon. 5. Follow the instructions on your screen. You are recommended to use the Easy Install option. 6. The printer software is installed, including the printer driver and the HP Utility. 7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up a connection to your printer. 8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
Sharing the printer If your computer is connected to a network, you can make your directly connected printer available to other computers on the same network. 1. Double-click the System Preferences icon on the Dock menu bar on your desktop. 2. Under Mac OS X 10.4, enable printer sharing by going to Sharing > Services > Printer Sharing. Under later versions of Mac OS X, go to Sharing, select Printer Sharing, and then check the printer(s) that you want to share. Connectivity 3.
To delete the print queue: ● ◦ from the system preferences, select the Printing pane of the Print & Fax dialog. Select the name of the printer and click the – button. ◦ from the Print Setup utility, select the name of the printer and click the Delete icon. Under Mac OS X 10.5 or 10.6: from the system preferences, select the Print & Fax dialog. Select the name of the printer and click the – button. Connectivity ● Under Mac OS X 10.
3 Personal settings 22 Personalize the printer ● Change the language of the front-panel display ● Access the Embedded Web Server ● Change the language of the Embedded Web Server ● Access the HP Utility ● Change the language of the HP Utility ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the front-panel display contrast ● Change the units of measurement ● Configure network settings ● Change the graphic language setting ● Personalize the list of paper types ●
Change the language of the front-panel display There are two possible ways to change the language of the front-panel menus and messages. ● If you can understand the current front-panel display language, select the Setup menu icon , then Front panel options > Select language. ● If you cannot understand the current front-panel display language, start with the printer powered off. At the front panel, press the OK key and hold it down. While holding the OK key down, press the Power key and hold it down.
Japanese. It uses whichever language you have specified in your Web browser's options. If you have specified a language that it cannot support, it works in English. To change the language, you must change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language you want is at the top of the list in the dialog box.
Change the front-panel display contrast To change the contrast of the front-panel display, select the Setup menu icon , then Front panel options > Select display contrast, and enter a value using the Up or Down key. Press the OK key to set the value. The default contrast is set to 50. Change the units of measurement To change the units of measurement in the front-panel display, select the Setup menu icon , then Front panel options > Select units, and select English or Metric.
To configure the same network settings from the front panel, select the Connectivity menu icon , then Fast Ethernet or Gigabit Ethernet > Modify configuration. You have various other options available from the Connectivity menu icon.
Personalize the list of paper types 1. In the Embedded Web Server, select the Setup tab and then Paper management. 2. In the Paper Management pane, select the Show/Hide papers tab. 3. Select any paper type you want to hide, and use the >> button to move it to the hidden paper list. 4. When you have finished, use the Apply button to save your changes. If you change your mind later, you can move papers from the hidden list back to the visible list at any time.
Select paper mismatch action If the paper currently loaded in the printer is not suitable for a particular job, the printer can either put the job on hold until some suitable paper is loaded, or it can ignore the problem and print the job on the unsuitable paper.
ENWW Handle the paper ● Overview ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll from the printer ● Use the take-up reel ● View information about the paper ● Perform paper advance calibration ● Download paper presets ● Use non-HP paper ● Cancel the drying time ● Change the drying time ● Printing paper info ● Feed and cut the paper ● Store the paper ● Order paper Handle the paper 4 29
Overview Paper is only a subset of the portfolio of printing materials that the printer can handle. You can also print on a wide variety of films, textiles and fabrics, self-adhesive materials, and banner and sign materials. Throughout this guide, however, these materials are generally referred to as paper. NOTE: Because the front panel has limited space, the names of the HP paper might be abbreviated and might not appear in the front panel exactly as they are shown on the packaging label.
● Make sure that the appropriate print-quality setting (Best, Normal, or Fast) is selected. You can set the print quality in the driver, in the Embedded Web Server, or on the front panel. Driver or Embedded Web Server settings override front panel settings. The combination of paper type and print-quality settings tells the printer how to place the ink on the paper—for example, the ink density and halftoning method. See Select print quality on page 82.
Table 4-1 Supported paper types Paper type Paper name Front panel name Bond and Coated Paper HP Super Heavyweight Plus Matte Paper HP Matt Super HW Plus HP Heavyweight Coated Paper HP HW Coated Paper HP Universal Heavyweight Coated Paper HP Uni HW Coated Paper HP Coated Paper HP Coated Paper HP Universal Coated Paper HP Uni Coated Paper HP Bright White Inkjet Paper HP Bright White IJ Paper HP Universal Bond Paper HP Universal Bond Paper HP Recycled Bond Paper HP Recycled Bond Paper Super
Paper type Paper name Front panel name Backlit Material HP Premium Vivid Color Backlit Film HP Prem Vivid Colr Bklit Backlit material Backlit material Backlit material (more ink) Backlit material (more ink) HP Opaque Scrim HP Opaque Scrim HP Durable Banner with DuPont Tyvek HP Durable Banner-Tyvek® Indoor Banner Indoor Banner HP Natural Tracing Paper HP Natural Tracing Paper HP Translucent Bond Paper HP Translucent Bond Paper HP Vellum Paper HP Vellum Paper Natural tracing paper Natur
3. Remove the first end of the spindle from the right-hand side of the printer, and then move the spindle to the right in order to extract the other end. Do not insert your fingers into the spindle supports during the removal process. The spindle has a hub at each end to keep the roll in position. Remove the blue hub at the left end to mount a new roll. The hub slides along the spindle to hold rolls of different widths. 4.
6. Slide the spindle into the roll. Make sure that no space exists between the roll and the fixed hub at the right end of the spindle. Make sure that the paper will wind off the roll in the correct direction. If it does not, remove the spindle from the roll, turn the roll 180° and rest it on the loading table. Then slide the spindle into the roll. ENWW 7. Put the blue hub on to the upper end of the spindle, and push it towards the end of the roll as shown in step 1 in the following image.
If you regularly use different paper types, you can change rolls more quickly if you pre-load rolls of different paper types on different spindles. Extra spindles are available for purchase. Load a roll into the printer NOTE: To start this procedure, you need to have a roll loaded on the spindle. See Load a roll onto the spindle on page 33. 1. At the printer's front panel, select the icon, and then select Paper load > Load roll.
6. If you have a take-up reel (a standard feature on the 1.5m printer and an optional accessory on the 1.1m printer), a message will appear on the front panel asking if you want to load paper onto the take-up reel. If you select No (or if you do not have a take-up reel) the front panel displays the Ready message and the printer is ready to print. If you select Yes, a message will appear on the front panel asking if you want to load the take-up reel now or during printing.
The take-up reel is operated from the front panel. Follow these guidelines when taping rolls to the take-up reel spindle core: ● Make sure that the paper is straight when it is attached to the spindle core. Otherwise it skews as it winds onto the core. ● The spindle core on the take-up reel must be the same width as the paper that you are using. ● Check that neither side of the spindle core has end caps, and make sure the spindle core is pushed firmly into both spindle guides.
Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position. 5. Remove the take-up reel spindle. 6. The front-panel display guides you through the process of loading the take-up reel spindle core onto the take-up reel spindle. When that task is complete, load the take-up reel spindle into the printer by pushing firmly on both ends of the spindle. Handle the paper 4.
7. Press the OK key on the front panel, and then select a winding direction. The printer advances the paper. Make sure that the paper passes in front of the loading table, as shown. 8. Pull the paper taut to the position shown in the following figure. Do not attempt to pull more paper out of the printer. Use tape to secure the paper to the spindle core. You might need to use more tape than is shown in the following image.
9. Press the OK key on the front panel. The printer advances the paper. NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the edges of the paper. 10. Assemble a loop-shaping core by matching the shape-coded and color-coded lengths of plastic tubing. The loop-shaping core must be the same width as the paper that you are using.
12. Carefully insert the loop-shaping core. NOTE: Make sure that you insert the loop-shaping core. The take-up reel will not function correctly without it. The loop-shaping core must have end caps. Make sure that the end caps extend over the edges of the paper. 13. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1 winds the paper so that the printed image faces in. Setting 2 winds the paper so that the printed image faces out.
NOTE: If you want to move the printer, first remove the take-up reel sensor and cable housing unit from the foot of the printer stand. Place the sensor and cable housing unit on the printer stand crossbar and use the blue plastic screw to affix the housing unit to the leg of the stand, as shown, while the printer is being moved. When reinstalling the housing unit, make sure that the wheel on the foot of the printer stand is pointing forward. Unload a roll from the take-up reel 1.
4. Remove the loop-shaping core. 5. Use the winding button on the take-up reel motor to wind the excess paper around the take-up reel spindle. 6. Press the OK key on the front panel. 7. The printer knows if the type of paper that is loaded is suitable for the automatic paper-cutter. The paper is cut if it is suitable. If the paper is not suitable, cut the paper manually. NOTE: The automatic paper-cutter feature is disabled for some of the heaviest paper types, because they can damage the cutter.
8. Use the winding button on the take-up reel motor to wind the remainder of the paper around the take-up reel spindle. 9. Press the OK key on the front panel. The amount of printed paper that is on the take-up reel spindle appears on the front panel. 10. Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position. Handle the paper 11. Remove the roll from the printer, pulling out the end on the right side of the printer first.
View information about the paper On the printer's front panel, press the key. Alternatively, select the icon, then View loaded paper.
Overview of the paper advance procedure 1. On the front panel, select the icon, and then select Image quality maintenance > Paper advance calibration > Calibrate paper advance. The printer automatically calibrates the paper-advance and prints a paper advance calibration image. 2. Wait until the front panel shows the status screen, and then reprint your image. NOTE: The calibration procedure takes approximately six minutes. The front-panel display shows any errors in the process.
You can assign a preset for a new paper type in three ways: ● Use an HP factory paper preset by selecting the closest category and type on the front panel or in the HP Utility NOTE: Because colors might not be accurate, this method is not recommended for high-quality prints. ● Download the correct paper preset from: http://www.hp.com/go/Z6200/paperpresets/. NOTE: HP provides presets for HP paper types only.
9. To create an ICC profile, which allows you to print on your paper with the best possible color accuracy, see Color profiling on page 102. 10. Perform paper advance calibration (see Perform paper advance calibration on page 46). The default paper advance values for your custom paper are inherited from the paper category, but can probably be improved by calibration. Cancel the drying time Press the Form Feed and Cut key on the front panel.
To disable the Printing paper info option, select the icon in the printer's front panel, and then select Printing preferences > Paper options > Disable printing paper info. In this case, the length will not be requested, and the barcode will be neither printed nor read. Feed and cut the paper If you press the Form feed and cut key on the front panel, the printer advances the paper and makes a straight cut across the front edge. There are several possible reasons why you might want to do this.
● (L) indicates papers that are available in Latin America ● (N) indicates papers that are available in North America If the part number is not followed by parentheses, the paper is available in all regions. Table 4-2 Paper Paper type g/m² Length Width Part numbers 210 30.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Bright White Inkjet Bond Paper 90 45.7 m (150 ft) 420 mm (16.54 in) Q1446A (J) 594 mm (23.39 in) Q1445A (EJ) 610 mm (24 in) C1860A (LN), C6035A (AEJ) 841 mm (33.11 in) Q1444A (EJ) 914 mm (36 in) C1861A (LN), C6036A (AEJ) 91.4 m (300 ft) 914 mm (36 in) C6810A 45.7 m (150 ft) 594 mm (23.39 in) Q8003A (AJ) 610 mm (24 in) Q1396A 914 mm (36 in) Q1397A 1067 mm (42 in) Q1398A 594 mm (23.
Paper type g/m² Length Width Part numbers HP Premium Matte Photo Paper 210 30.5 m (100 ft) 610 mm (24 in) CG459A 914 mm (36 in) CG460A 610 mm (24 in) Q8916A 914 mm (36 in) Q8917A 1067 mm (42 in) Q8918A 1524 mm (60 in) Q8919A 61 m (200 ft) 1524 mm (60 in) CG841A (E) 30.5 m (100 ft) 610 mm (24 in) Q8920A 914 mm (36 in) Q8921A 1067 mm (42 in) Q8922A 1524 mm (60 in) Q8923A 61 m (200 ft) 1524 mm (60 in) CG842A (E) 15.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Universal Instant-dry Semi-gloss Photo Paper 190 30.
Table 4-2 Paper (continued) Paper type g/m² Length Width Part numbers HP Matte Polypropylene 130 22.9 m (75 ft) 914 mm (36 in) Q1903A (AEN) 1067 mm (42 in) Q1904A (AEN) 1372 mm (54 in) Q1906A (AEN) 1524 mm (60 in) Q1907A (AEN) 610 mm (24 in) CH022A (EN) 914 mm (36 in) CH023A (EN) 1067 mm (42 in) CH025A (EN) 1270 mm (50 in) CH026A (EN) 1524 mm (60 in) CH027A (EN) 61 m (200 ft) 914 mm (36 in) CH024A (N) 22.
Non-recommended paper types In many cases, paper types that HP does not support might be compatible with your printer.
Handle the ink system ● Ink system components ● Ink system tips ● Work with ink system components ● Order ink supplies Handle the ink system 5 ENWW 57
Ink system components Ink cartridges The printer's eight ink cartridges provide matte black, chromatic red, magenta, yellow, light magenta, light cyan, photo black and light gray ink to the printheads. Ink cartridges require no maintenance or cleaning. When each ink cartridge is shaken vigorously before installation, and inserted correctly into its slot, the ink will flow to the printheads.
● Print quality may be impaired. ● The printer will be unable to estimate the ink level in the cartridge, and will report it as empty. To force the printer to accept cartridges that it believes to be empty, follow these instructions: 1. Install the cartridge in the printer (see Insert an ink cartridge on page 62). 2. The front panel will complain that the cartridge is empty, and the cartridge removal process will start. Press the Cancel key to stop this automatic process. 3.
Maintenance cartridge Use the maintenance cartridge to clean and maintain the printheads, ensure the best possible print quality, and seal the printheads when they are not in use to prevent them from drying out. NOTE: The maintenance cartridge contains liquid. Therefore, store any maintenance cartridges upright and on a flat surface.
WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. 1. At the front panel, select the 2. Grip the blue tab in front of the cartridge that you want to remove. 3. Pull the blue tab down and then pull it outwards, towards you. 4. The cartridge comes out, in its drawer. Handle the ink system icon, then select Replace ink cartridges.
5. Lift the cartridge out of its drawer. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, because the connection might be coated with ink. NOTE: If necessary, store a partially-used ink cartridge in the same position as if it were inserted in the printer. Avoid using a partially-used cartridge that has been stored on its end. 6. The front-panel display identifies the missing ink cartridge. Insert an ink cartridge 1.
5. Slide the drawer and cartridge into the slot until they lock into position. If you have difficulty, see Cannot insert an ink cartridge on page 165. 6. The front-panel display confirms that all cartridges have been correctly inserted. Remove a printhead WARNING! Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving.
3. When the carriage has stopped moving, the front panel prompts you to open the printer window. 4. Locate the carriage on the right side of the printer. 5. Pull up and release the latch on top of the carriage. 6. Lift up the cover. This provides access to the printheads.
7. To remove a printhead, lift up the blue handle. 8. Using the blue handle, gently disengage the printhead. 9. Gently pull the blue handle upward until the printhead is released from the carriage. CAUTION: Do not pull abruptly. That action can damage the printhead. Handle the ink system 10. The front-panel display identifies the missing printhead.
Insert a printhead 1. Remove the orange protective caps by pulling them down. 2. The printhead is designed to prevent you from accidentally inserting it into the wrong slot. Check that the colored label on the printhead matches the colored label of the carriage slot into which the printhead is to be inserted. 3. Insert the new printhead into its correct slot in the carriage. CAUTION: Insert the printhead slowly and vertically, straight down.
5. Insert all of the other printheads that need to be installed, and close the carriage cover. 6. Make sure that the end of the blue handle catches the wire loop on the near side of the carriage. 7. Lower the handle to rest on the carriage cover. When all of the printheads have been inserted correctly and the printer has accepted them, the printer beeps. ENWW 8. Close the printer window. 9. The front-panel display confirms that all of the printheads are correctly inserted.
changed, takes about 18 minutes. If the printer identifies a problem when preparing the printheads, the process takes longer, up to 30 minutes. For a single printhead insertion, the time varies between 10 and 20 minutes. After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper is loaded. See Align the printheads on page 71.
3. Rub the cloth against the electrical contacts with a light force along the entire depth of the flex connector. Try to avoid picking up any ink deposit that may have accumulated on the bottom surface of the slot. 4. Take special care to clean all contacts thoroughly, including the ones at the lowest point of the connector. 5. Using the same cloth, clean the strip of electrical contacts on the printhead (unless the printhead is new). Avoid touching the printhead nozzles.
Handle the ink system 70 1. On the printer's front panel, select the 2. Turn off the printer at the front panel. 3. To avoid an electric shock, switch the printer off and unplug it. 4. Open the printer window. 5. Find the printhead drop detector to the right of the printhead carriage. 6. Remove any debris blocking the printhead drop detector. Chapter 5 Handle the ink system icon, then select Replace printheads.
7. With a dry, lint-free cloth, wipe the surface of the drop detector to remove any non-visible debris. 8. Close the printer window. 9. Plug in and switch on the printer. 10. Power the printer on at the front panel. Align the printheads Precise alignment between printheads is essential for accurate colors, smooth color transitions and sharp edges in graphical elements. Your printer has an automatic printhead alignment process which runs whenever a printhead has been accessed or replaced.
3. Remove and re-insert all the printheads, see Remove a printhead on page 63 and Insert a printhead on page 66. This starts the printhead alignment procedure. 4. Ensure the window is closed, as a strong light source near the printer during printhead realignment can affect alignment. 5. The process takes about six minutes. Wait until the front-panel display shows the process complete before using the printer. NOTE: The printer prints a calibration image. Do not worry about the image.
To print the Image Diagnostics Print: 1. Use the same paper type that you were using when you detected a problem. 2. Use the key on the front panel to check that the selected paper type is the same as the paper type loaded into the printer. 3. At the printer's front panel, select the Image Quality Maintenance menu icon , then Print diagnostic image. It takes about two minutes to print the Image Diagnostics Print. The print is divided into two parts, both of which test printhead performance.
And here is an example of the same printhead in a bad state: Corrective action 1. Clean any faulty printheads (see Clean the printheads on page 165). Then reprint the Image Diagnostics Print to see whether the problem has been solved. 2. If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see whether the problem has been solved. 3. If the problem remains, consider cleaning your printheads manually (see Clean the printheads on page 165).
CAUTION: A message appears on the front panel when the maintenance cartridge is almost full and again when it is completely full and must be changed. You can ignore the alert and continue printing by pressing the OK key on the front panel. However, HP strongly recommends that you change the maintenance cartridge when prompted. Ignoring the alert can result in serious damage to the printer.
See also Insert the maintenance cartridge on page 76. Insert the maintenance cartridge The plastic bag in which the new maintenance cartridge comes can be used to dispose of the old maintenance cartridge. 1. Insert the maintenance cartridge into the slot, in the direction indicated by the arrow. 2. When the maintenance cartridge has been pushed all the way in, press inwards and downwards as indicated, until it clicks into place.
Check the status of the ink system 1. Access the Embedded Web Server. See Access the Embedded Web Server on page 23. 2. Go to the Supplies page on the Main tab. The Supplies page shows you the status of the ink cartridges (including the ink levels), the printheads, the maintenance cartridge, and the loaded paper. View ink cartridge information You can view information about your ink cartridges using the front panel or the HP Utility. Front panel procedure ENWW 1. At the front panel, select the 2.
HP Utility procedures ● In the HP Utility for Windows, go to the Overview tab. The status of each cartridge appears when you select Supply Status > Cartridges. ● In the HP Utility for Mac OS, select Information > Printer Status. View printhead information The printer automatically checks and services the printheads after each print. Follow these steps to get more information on your printheads. 1. At the front panel, select the 2. Select the printhead for which you want to see information. 3.
Table 5-2 Printheads Printhead Part number HP 771 Matte Black & Chromatic Red Designjet Printhead CE017A HP 771 Magenta & Yellow Designjet Printhead CE018A HP 771 Light Magenta & Light Cyan Designjet Printhead CE019A HP 771 Photo Black & Light Gray Designjet Printhead CE020A Table 5-3 Maintenance cartridge Part number HP 771 Designjet Maintenance Cartridge CH644A Handle the ink system Maintenance cartridge ENWW Order ink supplies 79
Print options 6 80 Print options ● Create a print job ● Select print quality ● Print a draft ● High-quality printing ● Select paper size ● Select margins options ● Print on loaded paper ● Rescale a print ● Preview a print ● Print 16-bit color images ● Change the treatment of overlapping lines ● Print crop lines ● Rotate an image ● Print in gray shades ● Use paper economically ● Nest jobs to save paper ● Use ink economically Chapter 6 Print options ENWW
Print options Create a print job In order to print something, you must send it to the printer. This constitutes a print job, which is entered into the printer's print queue. There are two main ways of sending a print job to the printer: ● To print directly from a program, use the program's Print command as usual. When you select your printer, the printer driver is invoked to send your job to the printer.
Print options If you need to specify printing settings, go to the Job settings section and select the options you need. Each option has explanatory text on the right, so that you can understand the behavior of each setting. Remember that, if you leave the setting as Default, the setting saved in the job will be used. If the job contains no setting, the setting in the printer will be used.
● In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section. If you select Standard Options, you will see a simple slider with which you can select speed or quality. If you select Custom Options, you will see the more specific options described above. ● In the Mac OS X 10.4 Print dialog: go to the Image Quality panel. If you select Standard quality options, you will see a simple slider with which you can select speed or quality.
Print options ● In the Mac OS X 10.5 or 10.6 Print dialog: go to the Paper/Quality panel and set the quality options to Custom, then set quality to Fast and check the Economode box. ● On the Embedded Web Server's Submit Job page: select Basic settings > Print quality > Custom. Set Quality level to Fast, and Economode to On.
On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Page size > Standard. ● Using the front panel: select the Setup menu icon Print options ● , then Printing preferences > Paper options > Select paper size. NOTE: If you have set the paper size from your computer, that overrides the paper size setting in the front panel. NOTE: If you have disabled skew checking, the paper length is estimated as four times the width.
Print options ● In the Mac OS X 10.5 or 10.6 Print dialog: select the Margins/Layout panel. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Paper > Layout/Margins. You will then see at least some of the following options. NOTE: Under Mac OS, the available margins options depend on the paper size selected in the Page Setup dialog. For instance, for borderless printing you must select a paper size name that includes the words “no margins”. ● Standard.
● In the Windows driver dialog: go to the Features tab and look at the Resizing Options section. ◦ The Print document on option adjusts the image size to the paper size you have selected. For example, if you have selected ISO A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to fit the A4 size.
Print options NOTE: If you load sheet paper with skew checking disabled, the printer does not measure the length of the sheet, so the print preview will not be a reliable guide to the final printout. ● ● ● To preview a print under Windows, you have the following options: ◦ Use your application's print preview option. ◦ Check the Show preview before printing option, which you can find in the driver's Paper/Quality tab and Features tab.
Crop lines indicate where the paper should be cut to reduce it to your selected page size. You can print crop lines automatically with individual jobs in the following ways: ● In the Windows driver dialog: select the Features tab, then Enable crop lines. ● In the Mac OS Print dialog: go to the Finishing panel and select Enable crop lines. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Enable crop lines.
Print options You can do this in the following ways: ● In the Windows driver dialog: select the Features tab, then Rotate by 90 degrees. ● In the Mac OS Print dialog: go to the Finishing panel and select Rotate by 90 degrees. ● On the Embedded Web Server's Submit Job page: select Advanced settings > Roll options > Rotate. ● In the front panel: select the Setup menu icon , then Printing preferences > Paper options > Rotate.
Print options NOTE: The autorotate decision requires known page dimensions. Therefore, the job must have When to Start Printing set to After Processing (see Select when to print a job in the queue on page 114) and cannot have variable dimensions, which happens when Fit to roll or Remove top/bottom blank areas is used. TIP: Once the job is rendered and ready for reprints, autorotation may take a few minutes, depending on job dimensions and resolution.
Print options Nest jobs to save paper Nesting means automatically printing images or document pages side by side on the paper, rather than one after the other. This is done to avoid wasting paper. 1. Direction of paper flow 2. Nesting off 3. Nesting on 4. Paper saved by nesting When does the printer try to nest pages? When Nest is On in the front panel's Job Management menu and the Embedded Web Server's Job Management page.
● All pages must be in one or other of the following two groups (the two groups cannot be mixed in the same nest): ◦ CALS/G4 ◦ PostScript, PDF, TIFF, JPEG Print options ● JPEG, TIFF and CALS/G4 pages with resolutions greater than 300 dpi may not nest with other pages in some cases.
7 Color management 94 Color management ● What is color? ● The problem: color in the computer world ● The solution: color management ● Color and your printer ● A summary of the color-management process ● Color calibration ● Color profiling ● Color-management options ● Color-adjustment options ● HP Professional PANTONE* Emulation ● Color emulation modes Chapter 7 Color management ENWW
We see the world around us as steeped in color. Color is in the first instance simply an aspect of how we experience our environment and is therefore subjective. Our color experiences are closely related to brain activity that is triggered by signals that our eyes send to it. These signals undergo a complex and highly interlinked sequence of processing stages that make the relationship between what our eyes emit and what we experience anything but direct.
To control the output of color imaging devices, the following color spaces are normally used: ● RGB (Red, Green, and Blue) is the color space typically used for additive devices. A color is represented as a combination of specific quantities of red, green, and blue colorants that create the range of colors (color gamut) in the device. NOTE: Colors in subtractive devices can also be controlled by using RGB data.
All colors 2. Computer monitor gamut 3. CMYK press gamut Color management 1. Some color spaces are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab or CIECAM02. These color spaces are defined by the CIE (Commission Internationale de l’Éclairage). The advantage of these spaces is that if two objects have the same CIELAB values, they look the same when viewed under the same conditions.
Color management ● CMS: Color Management System. The software that converts the color information that is stored in the input image (defined by a source profile) into an output image that has the color space specified by a destination profile. Many different CMSs are on the market: in software programs, in operating systems, and in printing software, including the Z6200 internal RIP.
◦ Other regional standards: Euroscale, JMPA, Japan Color ◦ Specific CMYK device space: for images that are coming from or going to a specific CMYK device that has been profiled. As a creative professional, predictable and dependable results from your printer are essential to getting your job done. Predictability is a key element of an efficient color workflow.
A summary of the color-management process To get the accurate and consistent colors that you want, follow these steps for each paper type that you use. Color management 1. If the printer does not recognize your paper type, add the type to the printer's list of known papers. See Use non-HP paper on page 48. Typical users might add a few custom paper types every year. 2. Color-calibrate the paper type to ensure consistent colors.
NOTE: You can perform all three operations in sequence, as shown. You can also choose to start with or stop after any of the three operations. However, color calibration is performed automatically after you add a new paper type. Your printer uses color calibration to produce consistent colors with the specific printheads, inks, and paper type that you are using, and in your particular environmental conditions.
You can start color calibration in the following ways: ● From the printer alert that recommends calibration ● From the HP Color Center: select Calibrate Your Printer ● From the front panel: select the icon, then Calibrate color After launching calibration, the process is fully automatic and can be performed unattended after you have loaded appropriate paper. The paper must be at least 24 inches wide. Color management The process takes about 8 minutes and consists of the following steps. 1.
The process takes about 15 to 20 minutes and consists of the following steps. A profiling test chart is printed, which contains patches of each ink used in your printer. Unlike a calibration test chart, most of the patches contain combinations of ink. NOTE: To use a longer drying time, instruct the HP Color Center to create the test chart without creating a profile (Windows: select Print target only; Mac OS: select Print ICC profiling chart).
Profile your monitor Also calibrate and profile your monitor (display device), so that the colors you see on the screen relate more closely to those that you see on your prints. In the HP Color Center, select How To Calibrate Your Display for further information. Color-management options Color management The aim of color management is to reproduce colors as accurately as possible on all devices: so that, when you print an image, you see very similar colors as when you view the same image on your monitor.
Color management example with Photoshop ● Select Let Photoshop determine colors in Photoshop. Select Application-Managed Colors in the printer driver. Color management is done in Photoshop. This is the recommended way. ● Select Let printer determine colors in Photoshop. Select Printer-Managed Colors and the sRGB profile in the printer driver. Photoshop converts the image from Adobe RGB to sRGB and sends it to the printer. Color management is done in the printer.
Printing in color You can adjust the colors of your print in similar ways under Windows and Mac OS: Color management ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is checked, then press the Settings button beside it. ● In the Mac OS X 10.5 or 10.6 Print dialog: select the Color Options panel, select Color from the Mode list, then press the Adjust button. ● In the Mac OS X 10.4 Print dialog: select the Color Options panel, then Lightness and Hue.
The lightness slider simply makes the whole print lighter or darker. This slider is available in the same window as the other grayscale controls, except under Mac OS X 10.4, where it is available by selecting Lightness and Hue. ● The zone definition sliders can be used to define what you mean by highlight, midtone and shadow. ● The other controls for highlight, midtone and shadow can be used to adjust the gray balance of highlights, midtones and shadows respectively.
NOTE: HP Professional PANTONE* Emulation is available only when printing a PostScript or PDF job. You can also use the Embedded Web Server to print a swatch book that shows emulations of PANTONE* colors from your printer, along with a measure of the color difference (ΔE) between each emulation and the original PANTONE* spot color.
● On the front panel: select the icon, and then select Printing preferences > Color options > Emulate Printer. ● Through the Embedded Web Server: select the Submit Job page, and then Job settings > Advanced settings > Color > Color management and the desired emulation mode.
Color management ● Web Coated SWOP 2006 Grade 3 provides SWOP® proofing and printing on U.S. Grade 3 coated publication paper. ● Web Coated SWOP 2006 Grade 5 provides SWOP® proofing and printing on U.S. Grade 5 coated publication paper. ● U.S. Sheetfed Coated 2 uses specifications designed to produce quality separations using U.S. inks under the following printing conditions: 350% total area of ink coverage, negative plate, bright white offset stock. ● U.S.
ENWW ● None (Native): no emulation. The printer uses its default internal conversion from RGB to CMYK, without following any color standard. This does not imply that results will be bad. ● sRGB IEC61966-2.1 emulates the characteristics of the average PC monitor. This standard space is endorsed by many hardware and software manufacturers, and is becoming the default color space for many scanners, printers, and software programs.
8 Job queue 112 Job queue management ● Embedded Web Server job queue page ● Job preview ● Turn off the job queue ● Pause the job queue ● Select when to print a job in the queue ● Identify a job in the queue ● Prioritize a job in the queue ● Delete a job from the queue ● Reprint or copy a job in the queue ● Job status messages Chapter 8 Job queue management ENWW
Embedded Web Server job queue page You can manage your printer's job queue from the HP Utility, see Access the HP Utility on page 24, or the printer's Embedded Web Server, see Access the Embedded Web Server on page 23. The job queue page shows all jobs that are available in the printer job queue. It includes jobs that are being received, parsed, rendered, printed and already printed. ● Preview: Click the icon to see the job preview. The job preview is available once the job is processed.
Job preview is available once the job is processed. To access the preview page, click the magnifying glass icon, which appears in the Preview column on the job queue page. The preview page shows the following job details along with a thumbnail preview of the job: ● File name: The file name of the job. ● Loaded paper: The type of paper loaded in the printer. ● Job dimensions: The dimensions of the job.
Identify a job in the queue The best way to look at the queue is in the Embedded Web Server (Main tab > Job queue), where you can manage the queue and get full information on every job (by clicking the name of the file). However, you can also manage the queue from the front panel. To do so, select the Job Queue icon , then Job queue, where you can see a list of the jobs in the queue.
Job status messages These are the possible job status messages, approximately in the order in which they may be seen: ● Receiving: the printer is receiving the job from the computer ● Waiting to process: the job has been received by the printer and is waiting to be rendered (for jobs submitted through the Embedded Web Server only) ● Processing: the printer is parsing and rendering the job ● Preparing to print: the printer is performing writing system checks before printing the job ● Waiting to prin
Retrieve printer usage information ● Get printer accounting information ● Check printer usage statistics ● Check ink and paper usage for a job Printer usage 9 ENWW 117
Get printer accounting information There are various different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check printer usage statistics on page 118. ● View ink and paper usage for each of your recent jobs by using the HP Utility, see Check ink and paper usage for a job on page 118. If the HP Utility is not available, see Access the HP Utility on page 24.
Ink and paper statistics with the HP Utility 1. Access the HP Utility, see Access the HP Utility on page 24. 2. Select Job center to view information regarding the most recent jobs. 3. Under Windows, click on the Accounting link. Printer usage Under Mac OS, select Job Accounting and click on the Look Up button.
10 Practical printing examples ● Overview ● Resize an image with Adobe Photoshop CS4 ● Print a color photo with Photoshop CS2 ● Print a draft for revision with the correct scale ● Reprint a job with consistent colors ● Use ESRI ArcGIS 9 to print a map Printing examples 120 Chapter 10 Practical printing examples ENWW
Overview The following step-by-step instructions for printing jobs that use specific software are similar to those at the HP Knowledge Center on the Web. Consult the Knowledge Center at http://www.hp.com/go/ Z6200/knowledgecenter/ for the most up-to-date information and for additional printing examples, including RIP scenarios. Resize an image with Adobe Photoshop CS4 Application settings 1. Open your image in Adobe Photoshop, and then select Image size from the Image menu.
and detail from the original image when you resample. Select from the following resampling options: ◦ Nearest Neighbor: A fast but less precise method that replicates the pixels in an image. This method is for use with illustrations that contain edges that are not antialiased, to preserve hard edges and produce a smaller file. However, this method can produce jagged effects, which become apparent when you distort or scale an image or perform multiple manipulations on a selection.
5. Select your printer and then click the Page Setup button. The printer properties dialog box appears. 6. Set the page size and other print options that you want and then click the OK button. For more information about print option settings, see Print options on page 80. Print a color photo with Photoshop CS2 This example uses Adobe Photoshop CS2 under Windows XP. The color management is done by Photoshop. ENWW Initial recommendations: ● Select an appropriate paper type for the job.
4. On the File menu, select Open to open the image. ● If the document has an embedded color profile that does not match the current working space, select Use the embedded profile. Otherwise, select Assign working space. If the image colors do not look right, try assigning it to other color spaces by selecting Edit > Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied. ● 5. 6. On the File menu, select Print with Preview. ● Select Page Setup.
Print a draft for revision with the correct scale Using Adobe Acrobat 1. In the Acrobat window, check the plot size by positioning your cursor near the bottom left corner of the screen. 2. Select File and then select Print. ENWW Print a draft for revision with the correct scale Printing examples NOTE: The page size is not automatically selected according to the drawing size.
3. To keep the scale, set Page Scaling to None (which is not the default setting). 4. Click the Properties button. 5. Select the Document size and Print Quality you want to use. Click the Custom button if you want to define a new custom paper size.
6. Click the Features tab, and then select Autorotate. 7. Click the OK button and check that the print preview in the Print dialog box looks correct. 8. Click OK again to print. This scenario explains how to get consistent colors from print-to-print. NOTE: HP supports color consistency between print jobs printed with the same printer models, using the same paper type. Scenario 1 Reprint a job with consistent colors by using the same printer.
To ensure color consistency when reprinting the job, use the same paper type. 1. Check that the color calibration is valid for the paper type that is loaded. On the front pane, select the icon, and then select View loaded paper. In the Paper information window, check that Color Calibration is OK. If the status of the Color Calibration is Pending or Recommended, perform a color calibration from the HP Color Center, or on the front panel. 2.
To ensure color consistency when reprinting the job, use the same paper type. 1. Check that the color calibration is valid for the paper type that is loaded in both printers. On the front panel, select the icon, and then select View loaded paper. In the Paper information window, check that Color Calibration is OK. If the status of the Color Calibration is Pending or Recommended, perform a color calibration from the HP Color Center, or on the front panel. 2. Print the jobs.
3. Click the Properties button and configure the driver as follows. ● On the Paper/Quality tab, set Print Quality to Quality. ● On the Color tab, clear the Print In Grayscale check box, and set Printer managed colors to sRGB in the Source profile drop-down menu. 4. Click the OK button. 5. Select File > Print. ● Printer Engine: select Windows Printer. ● Output Image Quality (Resample Ratio): this setting alters the number of pixels that are sampled when an ArcMap print file is generated.
Click the Properties button, select the HP RTL (RGB) TrueColor driver, and select the resolution to be sent to the printer. ● Click the Color Adjustment tab if you want to adjust gamma, brightness, contrast, or saturation. You can preview the changes. To print, click the OK button both in this dialog box and in the Print dialog box. Printing examples 4.
Maintain the printer 11 Maintain the printer 132 ● Clean the exterior of the printer ● Clean the platen ● Clean the paper-advance sensor window ● Lubricate the printhead carriage ● Maintain the ink cartridges ● Perform preventive maintenance ● Move or store the printer ● Update the printer firmware ● Change the ink absorber ● Secure disk erase Chapter 11 Maintain the printer ENWW
Maintain the printer Clean the exterior of the printer Use a damp sponge or a soft cloth and a mild household cleaner such as non-abrasive liquid soap to clean the outside of the printer and all other parts of the printer that you regularly touch as part of normal operation (for example, ink cartridge drawer handles). WARNING! To avoid an electric shock, make sure that the printer is turned OFF and unplugged before you clean it. Do not let water get inside the printer.
Maintain the printer 4. With the same dry brush, remove ink deposits from the platen surface. 5. Use a clean, absorbent lint-free cloth that has been slightly dampened with isopropyl alcohol to wipe loosened ink deposits from the platen. CAUTION: Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly, because you will leave too much moisture behind. 134 6. Use the damp cloth to clean the cutter ramp. 7. Use a dry cloth to clean the exposed part of the wheels.
The paper advance sensor is the very small rectangular window (less than 1 cm² in size and shown in the following graphic) near the sixth platen roller from the right. You should clean the paper-advance sensor window every six months, and whenever you experience print-quality issues. 1. Unload the paper using the front panel procedure. See Unload a roll from the printer on page 37. 2.
Maintain the printer 2. Open the printer window and apply a few drops of multi-purpose lubricating oil to the pads on either side of the carriage. NOTE: A roller lubrication kit can be ordered if necessary as part of the Printer Maintenance Kit. 3. Apply a few drops of oil directly to the slider rod on either side of the carriage. 4. Close the printer window. Maintain the ink cartridges During the normal lifetime of a cartridge, no specific maintenance is required.
● The printer components can be replaced at a time that is convenient for you, and so will not disturb your daily workflow. ● When the service engineer performs a preventive maintenance visit, replaces several parts at once. This eliminates the need for repeat visits. Move or store the printer If you need to move your printer or store it for an extended period of time, prepare it correctly to avoid possible damage. 1. Do not remove the ink cartridges, printheads or printhead cleaners. 2.
Maintain the printer Update the printer firmware The printer's various functions are controlled by software that resides in the printer, also known as firmware. From time to time, firmware updates from Hewlett-Packard become available. These updates increase the printer's functionality and enhance its features. Firmware updates can be downloaded from the Internet and installed in your printer in the following ways. Use the method that you find most convenient.
On the printer's front panel, select the 2. Open the printer window. 3. Identify the left spittoon. 4. Locate the ink absorber. 5. Lift the tab that extends from the front edge of the absorber. Maintain the printer 1. icon, then select Replace ink absorber. NOTE: Use the disposable plastic gloves to avoid getting ink on your hands.
Maintain the printer 6. Lift the tab on the absorber until it is clear of the spittoon and you can easily grip the tab. 7. Lift and remove the absorber from the spittoon. 8. Dispose of the soiled ink absorber according to your local regulations. Insert the ink absorber 1. 140 Grip the new ink absorber as shown.
Maintain the printer 2. Insert the back edge of the absorber into the fitting in the spittoon. 3. Use your thumb to slide the absorber to the back of the fitting in the spittoon. 4. Push down on the tabbed edge until you hear the absorber click into place. Make sure that the top of the ink absorber is seated flatly and that none of the corners are higher than the plane of the platen. 5. Press the OK key on the front panel. The printer verifies that the ink absorber is correctly seated.
Maintain the printer Secure Disk Erase provides three different levels of security: ● Non-Secure Fast Erase: all pointers to the information are erased. The information itself remains on the hard disk until the disk space it occupies is needed for other purposes, and it is then overwritten. While it remains on the disk, it is difficult for most people to access, but may be accessed using software designed for the purpose.
12 Accessories Accessories Order accessories The following accessories can be ordered for your printer.
13 Troubleshoot print-quality issues Troubleshoot images 144 ● General advice ● Troubleshooting tools ● Lines are too thick, too thin, or missing ● Lines appear stepped or jagged ● Parts of lines or text are missing ● Lines are printed double or in the wrong colors ● Lines are blurred (ink bleeds from lines) ● Lines are slightly warped ● Dark or light horizontal lines across the image (banding) ● The image is grainy ● The image has a metallic hue (bronzing) ● The printed output is n
General advice Use the following approach when you have any print-quality problem: ● To achieve the best performance from your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order paper on page 50. ● Make sure that the paper type that you select on the front panel is the same as the paper type that is loaded in the printer.
Optimization suggested actions This option suggests a series of recommended actions to improve print quality, based on the results of internal checks. These actions may include reseating a printhead, changing paper to run a specific calibration, cleaning some printer component, etc. Execute them in the proposed order. TIP: Use this option if you want to save time by acting directly on the causes of your problem, or if your problem persists after the automatic Optimize print quality process.
5. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the problem has been solved. 6. Select the icon on the printer's front panel, and then View loaded paper to see the paper- advance calibration status. If the status is PENDING, perform a paper-advance calibration. See Perform paper advance calibration on page 46. If the problem persists after you complete these actions, contact your customer service representative for further support.
Lines are printed double or in the wrong colors This problem can have various visible symptoms: ● Colored lines are printed double, in different colors. ● The borders of colored blocks are the wrong color. Troubleshoot images Use these steps to correct this kind of problem: 1. Align the printheads. See Align the printheads on page 71. 2. Make sure that you are using appropriate print-quality settings. See Select print quality on page 82.
Humidity can cause ink to soak into the paper, making the lines look blurred and fuzzy. Try the following remedies: 1. Make sure that your environmental conditions (temperature, humidity) are suitable for high-quality printing. See Environmental specifications on page 206. 2. Check that the paper type that you select on the front panel is the same as the paper type that you are using. To check, select the icon from the printer's front panel, and then select View loaded paper. 3.
4. Check the paper-advance calibration status on the front panel. If the status is PENDING, you should perform paper-advance calibration. See Perform paper advance calibration on page 46. 5. Try aligning the printheads. See Align the printheads on page 71. After alignment, reprint your job if the problem has been solved. If the problem persists, contact your customer service representative for further support. The image is grainy Troubleshoot images 1.
The printed output is not flat 1. Make sure that the paper type you have loaded corresponds to the paper type that you select on the front panel and in your software. 2. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper, HP Super Heavyweight Coated Paper, or thicker Digital Fine Art papers.
Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key on the front panel and also cancel the job from your computer software. Otherwise the soaked paper might damage the printheads. Try the following suggestions to avoid this problem: ● Use a recommended paper type. See Supported paper types on page 31. ● If the image you are printing contains intense color, try using HP Heavyweight Coated Paper.
Colors are inaccurate 1. Check that the paper type you have loaded corresponds to the paper type that you selected on the front panel and in your software. At the same time, check the color-calibration status. If the status is RECOMMENDED or OBSOLETE, you should perform color calibration. See Color calibration on page 101. If you have made any changes, reprint your job if the problem has been solved. 2. Check that you are printing on the correct side of the paper. 3.
Print with PostScript drivers The situation describes printing with the PostScript driver installed for that printer. In this example, we are using an HP Designjet Z6200 printer series and an HP Designjet 5500 printer series. 1. Check that both printers have the most recent firmware version. See Update the printer firmware on page 138. 2. Check that you have the most recent printer driver for both printers. Download the latest versions for any HP printer from http://www.hp.com/go/Z6200/drivers/. 3.
6. In the HP-GL/2 driver for the HP Designjet Z6200, click the Color tab, and select Printer Emulation from the list of color management options. Then select the HP Designjet 5500 from the list of emulated printers. 7. In the HP-GL/2 driver for the HP Designjet 5500, click the Options tab, and then select Manual Color > Color Control > Match Screen. Also click the Paper Size tab, and then select Paper Type.
● Check that your software settings are correct for your current page size (for example, long-axis prints). ● If you are using network software, make sure that it has not timed out. The image is clipped Clipping normally indicates a discrepancy between the actual printable area on the loaded paper and the printable area as described by your software. You can often identify this kind of problem before printing by previewing your print. See Preview a print on page 87.
The image is unexpectedly rotated On the front panel, select the icon, and then select Printing preferences > Paper options > Rotate. Check that the setting is what you wanted. For non-PostScript files: if Nesting is On, pages are sometimes automatically rotated to save paper. See Nest jobs to save paper on page 92. The print is a mirror image of the original On the front panel, select the icon, and then select Printing preferences > Paper options > Enable mirror image.
The image has a wood-grain appearance (aeroworms) Aeroworms are wavy, horizontal bands produced by air-induced dot placement error (DPE). In extreme cases, aeroworms give the image a wood-grain appearance. The problem occurs most commonly on print jobs that are set for low-quality and high-speed. It does not occur when the custom print-quality setting is set to “best.” To eliminate aeroworms, select a higher IQ print setting. See Select print quality on page 82.
14 Troubleshoot paper issues The paper cannot be loaded successfully ● The paper has jammed ● Prints do not stack correctly in the bin ● Automatic paper-cutter does not function ● Take-up reel paper jammed ● Take-up reel does not wind Troubleshoot paper ● ENWW 159
The paper cannot be loaded successfully Here are a few things to check if you cannot successfully load the paper. ● The paper might be loaded at an angle (skewed or mislocated). Make sure that the right edge of the paper is aligned with the half-circle on the right-hand side of the platen, and that the leading edge of the paper is aligned with the metal bar in the platen. ● The paper might be crumpled or warped, or have irregular edges.
ENWW Open the printer window. 3. Try to move the printhead carriage out of the way. 4. Lift the paper-load lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. 6. Carefully pull the remainder of the roll down and out of the printer. 7. Turn on the printer. The paper has jammed 161 Troubleshoot paper 2.
8. Reload the roll. See Load a roll into the printer on page 36. 9. If some paper continues to cause an obstruction within the printer, it can often be cleared by loading a rigid paper type into the printer. 10. If you find that you have print-quality problems after a jam, try realigning the printheads. See Align the printheads on page 71. Check the paper path ● This problem can occur when a roll has finished and the end of the roll is stuck to the cardboard core.
Take-up reel LED status Issue Blinking quickly Take-up reel is not winding Print job interrupted? Yes Possible cause Possible solution The sensor beam was blocked for more than 3 seconds. Make sure that the take-up reel sensors are not blocked by a strip of paper, the collection bin if you are using the Z6200 1.1m printer, or any objects. See the following graphic. Make sure that the collection bin is placed behind the foot brace. Also ensure that the take-up reel power switch is in the On position.
15 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ● Clean the printheads ● Align the printheads Troubleshoot ink 164 Chapter 15 Troubleshoot ink-system issues ENWW
Cannot insert an ink cartridge 1. Check that you have the correct type of cartridge (model number). 2. Check that the colored label on the cartridge is the same color as the label on the slot. 3. Check that the cartridge is correctly oriented, the arrow on the front of the ink cartridge should face upwards. CAUTION: Never clean inside the ink cartridge slots. Cannot insert a printhead 1. Check that you have the correct type of printhead (model number). 2.
Cleaning all of the printheads takes about 5 minutes. Cleaning any two printheads takes about 3 minutes. NOTE: Cleaning all printheads uses more ink than cleaning a single pair. NOTE: HP recommends that you purge the ink from the printheads before printing a job if the printer has been turned off for more than six weeks or if you are experiencing inconsistent colors from print to print after long storage periods.
3. Remove and reinsert all of the printheads. See Remove a printhead on page 63 and Insert a printhead on page 66. This starts the printhead alignment process. NOTE: Make sure the printer window is closed during printhead alignment. 4. The process takes about 10 minutes. Wait until the front panel shows that the process is complete before using the printer. NOTE: A calibration image is printed during the printhead alignment process. The front panel shows if there were any errors in the process.
Scan errors during alignment If the alignment process fails, a Scanning problems message appears on the front panel. This indicates that the alignment was not completed successfully. Therefore, the printheads are not aligned and the alignment should be repeated before printing. The problem might be because of one of the following scenarios: ● The type of paper used in the printhead alignment process was not acceptable. Repeat the alignment process using one of the recommended paper types.
Troubleshoot other 16 Troubleshoot other issues ENWW ● The printer is not printing ● The software program slows down or stalls while generating the print job ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the Embedded Web Server ● “Out-of-memory” error message ● The platen rollers squeak ● Cannot access the HP Utility ● Print job canceled and purged when held for preview ● Printer alerts 169
Troubleshoot other The printer is not printing Possible reasons why a file you have sent from your computer is not printing when expected, include the following: ● A problem with the electrical power might exist. If the printer is not performing and the front panel does not respond, check that the power cable is correctly connected and that the electrical socket is functioning. ● An unusual electromagnetic phenomena may exist, such as strong electromagnetic fields or severe electrical disturbances.
Is your printer connected to a network? Check that all components used in the network (network interface cards, hubs, routers, switches, and cables) are capable of high-speed operation. Is there a lot of traffic from other devices on the network? ● Did you set the drying time to Extended? Try changing the drying time to Automatic. See Change the drying time on page 49. ● Are the printheads in good condition? Printing time might increase when a printhead needs cleaning.
Troubleshoot other NOTE: If you connect your printer directly to your computer with a USB cable, use the HP Utility. 1. Go to the front panel and select the Connectivity menu icon , then Advanced > Embedded Web Server > Allow EWS > On. 2. If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity menu icon . 3. Select the type of connection you are using. 4. Select View Information. 5. The information should read: IP enabled: Yes.
Open the printer window. 3. Locate the small holes in the platen near some of the rollers. 4. Put three drops of oil into each hole in the platen. Troubleshoot other 2. NOTE: Be careful not to spill oil onto the platen.
Troubleshoot other 5. If oil spills onto the platen, wipe the platen clean with a cloth. 6. Lower the printer window. Cannot access the HP Utility If you have not done so already, please read Access the HP Utility on page 24. 1. Go to the front panel and select the Connectivity menu icon , then Advanced > Web services > HP Utility Software > Enable. 2. If you have a TCP/IP connection to your printer, go to the front panel and select the Connectivity menu icon again. 3.
Your printer can communicate two types of alerts: ● Errors: Mainly alerting you to the fact that the printer is unable to print. However, in the driver, errors can also alert you to conditions that could ruin the print, such as clipping, even if the printer is able to print. ● Warnings: Alert you when the printer needs attention either for an adjustment, such as a calibration or for a possible unprintable situation, such as a preventive maintenance or low ink.
17 HP Customer Care HP Customer Care 176 ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Customer Self Repair ● Contact HP Support Chapter 17 HP Customer Care ENWW
Introduction HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet, providing comprehensive, proven support expertise and new technologies to give you unique end-toend support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates and self-maintenance services.
HP Care Packs and Warranty Extensions HP Care Packs and Warranty Extensions allow you to extend your product's warranty beyond the standard period. They include remote support. On-site service is also provided if necessary, with two alternative response-time options. ● Next business day ● Same business day, within four hours (may not be available in all countries) HP Customer Care For more information on HP Care Packs, please visit http://www.hp.com/go/printservices/.
● In the HP Utility for Windows, select the Tools menu, then HP Proactive Support. ● In the HP Printer Monitor for Mac OS, select Preferences > Monitoring > HP Proactive Support. If Proactive Support finds any potential problem, it notifies you with an alert, which will explain the problem and recommend a solution. In some cases, the solution may be applied automatically; in other cases, you may be asked to perform some procedure to solve the problem.
◦ The cable you are using (by part number) and where you purchased it ◦ The type of interface used on your product (USB or network) ◦ The software name and version you are currently using ◦ Print out the service information prints. You may be asked to fax them to the support center helping you. On the front panel: select the icon, then Service information prints > Print all HP Customer Care pages.
A Overnight job scenario In this scenario, the print service provider (PSP) is nearing the end of the business day and receives a new order which requires delivery early the next day. The printer is currently printing and there are jobs in the queue which must also be delivered the next day. The best solution is to queue the new job and print it overnight. The following information describes the necessary tasks to ensure worry-free overnight printing. Task 1: Handle the digital content 1.
Table A-1 Handle the paper (continued) Task Elements See this section of the user’s guide Troubleshooting See this section of the guide I can't load the paper See The paper cannot be loaded successfully on page 160 I can't find the paper preset for my paper See Download paper presets on page 47 and Update the printer firmware on page 138 I don't have HP paper See Use non-HP paper on page 48 and Supported paper types on page 31 The paper has jammed See The paper has jammed on page 160 The take-up
NOTE: For additional information about the ink system, see Handle the ink system on page 57. Task 4: Handle print jobs After checking ink consumables and paper levels, you can send the job to the printer. On the screen preview, make adjustments for paper type, print size, number of copies and nesting as necessary. You can then move the job to the RIP queue. The table below identifies sections of this user’s guide which will help you to quickly find information on handling print jobs.
Table A-4 Handle the ink system (continued) Task Elements See this section of the user’s guide Troubleshooting See this section of the guide I am experiencing print quality problems See Troubleshoot print-quality issues on page 144 NOTE: For additional information about adjusting printed images, see Print options on page 80. NOTE: For additional information about unloading a roll from the take-up reel after printing, see Unload a roll from the take-up reel on page 43.
B Urgent walk-in job scenario In this scenario, the print service provider (PSP) receives an urgent walk-in order which requires delivery in less than two hours. The printer is currently printing and there are jobs in the queue, however, the new job has the highest priority. It also requires different paper than what is currently in the printer. NOTE: The new job is a repeat order for which the digital content already exists within the ripped files storage.
Table B-1 Handle print jobs Task Elements See this section of the user’s guide Submit a job See Create a print job on page 81 Cancel a job See Delete a job from the queue on page 115 Manage the print queue See Job queue management on page 112 Troubleshooting See this section of the guide I can't access the Embedded Web Server See Cannot access the Embedded Web Server on page 171 NOTE: To improve color consistency between prints or from one printer to another, consider performing a color calibrat
Table B-2 Handle the paper (continued) Task Elements See this section of the user’s guide The take-up reel paper has jammed See Take-up reel paper jammed on page 162 The take-up reel does not wind See Take-up reel does not wind on page 162 NOTE: For additional information about paper, see Handle the paper on page 29. Task 4: Handle the ink system Ensure that your printheads are healthy and that ink levels are enough to print all queued jobs.
Table B-4 Handle the ink system Task Elements See this section of the user’s guide Select print quality See Select print quality on page 82 Select paper size See Select paper size on page 84 Select margins options See Select margins options on page 85 Rescale a print See Rescale a print on page 86 Change the treatment of overlapping lines See Change the treatment of overlapping lines on page 88 Print in grayscale See Print in gray shades on page 91 Print crop lines See Print crop lines on pag
C Front-panel menus This appendix lists and explains the options in the front-panel menu system. NOTE: Firmware updates may introduce changes to the menu system, in which case this appendix will become out of date in some respects. To print a more graphical and up-to-date diagram of the front-panel menus, go to the front panel and select the icon, then User information prints > Print menu map.
Paper menu Paper load Load roll Load take-up reel Learn how to load spindle Paper unload Unload roll Unload take-up reel View loaded paper Change active paper type (select paper category and type) Paper types list (select paper category and type) View paper details Move paper Take-up reel Enable take-up reel View information Load roll and Load take-up reel display illustrations of the loading process. These options are locked if paper is already loaded.
Job management menu Reprint last job Pause (or Resume) printing Job queue Queue is empty [J] (select job) [J] View information Continue Move to front Copies Reprint Cancel Delete Job queue displays the jobs in the job queue. Jobs remain in the queue after being printed. View information displays the following information about the selected job: Name, Status, Date, Printed copies and Pages. Continue releases for printing a job that is on hold.
Ink menu View ink levels View printhead status Replace ink cartridges Replace printheads Replace maintenance ctg. Replace ink absorber Ink cartridge information View (color) ink cartridge Printhead information View (colors) printhead Maintenance cartridge information Ink absorber information Clean encoder strip View ink levels displays the ink levels of all cartridges in the printer. A blinking cartridge in the display indicates warns you that the ink level is low.
Setup menu Printing preferences Select graphics language [E] Print quality Select quality level Enable maximum detail Enable EconoMode Color options Color/Grayscale Select RGB source profile Emulate printer Select CMYK source profile [P] Select rendering intent [P] Black point compensation [P] HP PANTONE® emulation [P] Paper options Select paper size Remove top/bottom blanks Resize Rotate Enable mirror image Enable crop lines Enable printing paper info Margins Select margins Select margins layout [E
Job management options Enable queue [E] When to start printing [E] Nest options Enable nesting [E] Select wait time Enable crop lines [E] Oversize nested job margin Autorotate Max.
Image quality maintenance menu Optimize print quality Optimization actions Calibrate color Align printheads Print diagnostic image Paper advance calibration Calibrate paper advance Adjust paper advance Reset paper advance Clean printheads Clean all Clean (colors) Front-panel menus Enable color calibration ENWW Image quality maintenance menu 195
Connectivity menu Gigabit Ethernet View information View configuration Modify configuration Restore factory settings USB View information Jetdirect EIO View information View configuration Modify configuration Restore factory settings Advanced Select I/O timeout Allow SNMP Embedded Web Server Allow EWS Reset EWS access control Web Services Printer utility software Color and paper management Restore factory settings View information shows whether the interface is installed, whether the IP address
Internal prints menu Demo prints Print fine arts demo Print B&W photo 1 Print B&W photo 2 Print Color photo 1 Print Color photo 2 Print retail demo 1 Print retail demo 2 Print GIS map Print GIS aerial photo Print drawing demo User information prints Print menu map Print configuration Print usage report Print HP-GL/2 palette Print PS font list [P] Service information prints Print current information Print usage information Print event logs Print calibration status Print connectivity config.
Information menu View printer information Printer logs System errors System warnings Printheads Ink cartridges View printer information displays general printer information including Product name, Product number, Serial number, Service ID, Language, Memory, Disk capacity and Firmware version.
Error messages D Front-panel error messages Under certain circumstances, a front-panel error message appears. Follow the advice in the Recommendation column to resolve the error. If an error message appears on the front panel that is not included in this list, and you are in doubt over the correct response, contact HP Support. See HP Customer Care on page 176. Table D-1 Text messages ENWW Message Recommendation [Color] cartridge has expired Replace the cartridge.
Error messages Table D-1 Text messages (continued) Message Recommendation PDL Error: memory full Restart the printer and try resending the job; if necessary, reduce the complexity of the job. PDL Error: out of paper Load more paper. PDL Error: parsing error The print job is unintelligible to the printer. Try to recreate and resend it. Check your cable connections. PDL Error: print mode error The paper type or print quality specified for the job are incorrect.
Error code Recommendation 61:01 Unsupported file format: the printer cannot process the job. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer; disconnect the power cord; then reconnect the power cord and turn on the printer. ● Make sure that the graphic language setting is correct. See Change the graphic language setting on page 26. ● Resubmit the file to the printer.
Error messages Table D-2 Numeric error messages (continued) Error code Recommendation 77:04 An Embedded Web Server internal software error has occurred. Try the following remedies: ● Turn off the printer by using the Power key on the front panel and the power switch at the back of the printer; disconnect the power cord; then reconnect the power cord and turn on the printer. ● Check that your printer firmware is up to date. See Update the printer firmware on page 138.
ENWW Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications Printer specifications E 203
Functional specifications Table E-1 HP 771 ink supplies Printheads Matte black/chromatic red, magenta/yellow, light magenta/light cyan, photo black/light gray Maintenance cartridge Non-color-specific Ink cartridges Matte black, chromatic red, magenta, yellow, light magenta, light cyan, photo black, light gray. Printer specifications Table E-2 Paper sizes Minimum Maximum Width 610 mm (24 in) 1524 mm (60 in) Length 420 mm (16.5 in) Roll with maximum external diameter of 170 mm (6.
Table E-4 Margins (continued) Top margin (leading edge) 5 mm (0.2 in) 11.5 mm (0.5 in) (glossy paper) Bottom margin (trailing edge) 5 mm (0.2 in) ±0.1% of the specified vector length or ±0.1 mm (whichever greater) at 23°C (73°F), 50-60% relative humidity, on A0 printing material in Best or Normal mode with HP Matte Film. Table E-6 Graphic languages supported HP Designjet Z6200 Printer HP-GL/2, RTL, TIFF, JPEG, CALS G4 HP Designjet Z6200ps Printer only Adobe PostScript level 3, PDF 1.
Table E-9 Printer power specifications (continued) Current <4A Consumption 350W maximum Ecological specifications This product complies with European Union WEEE and RoHS Directives. Printer specifications ENERGY STAR and the ENERGY STAR mark are registered U.S. marks To determine the ENERGY STAR® qualification status of these product models. See: http://www.hp.com/go/energystar. For up-to-date ecological specifications of your printer, please go to http://www.hp.
Glossary Bonjour Apple Computer's trade name for its implementation of the IETF Zeroconf specification framework, a computer network technology that is used in Apple Mac OS X 10.2 and later. Use it to discover the services that are available on a local area network (LAN). It was originally known as Rendezvous.
The International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink cartridge A removable printer component that stores ink of a particular color and provides it to the printhead. IP address A unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers separated by dots. Jetdirect HP's brand name for its series of print servers that allow a printer to be connected directly to a local area network.
Index Symbols/Numerics 16-bit color images 88 A accessories order 143 accounting 118 acoustic specifications 206 adding paper types 48 alerts errors 175 warnings 175 application hangs up 170 ArcGIS 129 B banding problems 46 bin stacking problems 162 black and white 91 blank page 155 blurred lines 148 buzzer on/off 24 C calibration color 101 cannot load paper 160 carriage lubrication 135 Clean the paper advance sensor window 135 clean the platen 133 clean the printer 133 clipped at bottom 155 clipped image
load take-up reel 38 modify configuration 26 optimize print quality 145 optimize suggested actions 146 PANTONE emulation 107 pause printing 114 print diagnostic image 73 print quality 83 printhead information 78 replace ink absorber 139 replace ink cartridges 61 replace maintenance ctg.
maintenance cartridges 79 paper 50 printheads 79 out-of-memory error 172 overlapping images 157 overlapping lines 88 overnight job scenario 181 P page size 84 paper advance 46, 50 cannot load 160 displaying information 46 economical use of 91 feed and cut 50 mismatch action 28 overview 30 personalize list 27 print on loaded paper 86 printing paper info 49 select type 86 size 84 tips 30, 50 usage 118 paper advance calibration 46 paper jam take-up reel 162 paper not flat 151 paper presets downloading 47 paper
stepped lines 147 store the printer 137 stored job 82 submit job 81 support services HP Care Packs 178 HP Customer Care 177 HP Instant Support 178 HP Proactive Support 178 HP Start-up Kit 177 HP Support 179 Knowledge Center 177 product installation 178 warranty extensions 178 supported papers 31 switch on/off 11 T take-up reel doesn't rewind 162 motor 7 using 37 telephone number 180 turn on/off 11 U unintelligible print 157 unloading roll from printer 37 urgent walk-in job scenario 185 use the take-up reel
