C M Y CM MY CY CMY K H HP DeskJet 1000C Professional Series User’s Guide This User’s Guide with video help is also available in electronic copy in the Starter CD.
Chapter0 Page 1 Wednesday, March 12, 1997 9:10 AM Acknowledgements TABLE OF CONTENTS ColorSmart and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. 1 Getting Started Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice.
Chapter1 Page 1 Friday, March 14, 1997 9:42 AM 1 Getting Started PACKING LIST 1 2 3 4 5 6 7 8 1 H PROFESSIONAL SERIES 2 3 4 HP DeskJet 1000C Printer Power Cord Black Print Cartridge Color Print Cartridge Printer Software Diskettes User’s Guide Output Tray Starter CD 5 6 H 0C 100 RIES JetSIONAL SE DeskPROFES uide r's G Use 7 8 PRINTER PARTS 9 1 8 2 3 5 7 1 2 3 4 5 6 4 7 6 8 9 ! # "! Power Button and Indicator Resume Button and Indicator Cartridge Indicator Paper Width Guide Alternativ
Chapter1 Page 2 Friday, March 14, 1997 9:42 AM SETTING UP THE PRINTER STEP 1 Remove the four tapes securing the printer (one is at the back). Open the top cover and remove the fifth tape and white packing material from the inside of the printer. 1 STEP 1: Installing the Tray 1. Align the guides on the output tray with the grooves on the printer. 2. Push the tray in to lock first the left side 2 then the right. H PROFESSIONAL STEP 2 SERIES 3. Lower the tray to its horizontal position.
Chapter1 Page 3 Friday, March 14, 1997 9:42 AM STEP 4: Installing the Print Cartridges Note: Use only recommended print cartridges (HP part no. 51645A for black and HP part no. 51641A for color). Both print cartridges are installed in the same manner. STEP 4 1 H PROFESSIONAL SERIES 1. 2. 2 3. 4. 5. 6. 4 7. 8. 9. 6 7 Press the Power button to turn on the printer. Open the printer cover. The print cartridge cradle will move to the center of the printer and the cartridge light flashes.
Chapter1 Page 4 Friday, March 14, 1997 9:42 AM STEP 5: Loading Paper The HP DeskJet 1000C printer prints on plain paper and most other types of paper. Most plain paper used for photocopying yields good results. See page 4-2, “Recommended Printable Weight” for information on other paper types you can use. See also pages 2-2 through 2-4 for information on loading other size paper, envelopes, labels and thick paper. STEP 5 1 H PROFESSIONAL SERIES Main Bottom Media Tray 2 H PROFESSIONAL 1.
Chapter1 Page 5 Friday, March 14, 1997 9:42 AM STEP 6: Installing the Printer Software Before you can use the printer, you must install the printer software. To install the printer software, you need at least 8 Mb of RAM and Microsoft Windows 3.1x or 95 installed in your computer. Please refer to page 4-2, “Hardware Compatibility” for hardware requirements. From Starter CD-ROM in Windows 3.1 1. 2. 3. 4. 5. 6. 7. 8. 9. Start Microsoft Windows and make sure no other Windows applications are running.
Chapter1 Page 6 Friday, March 14, 1997 9:42 AM From Floppy Disks in Windows 3.1 1. 2. 3. 4. 5. 6. 7. Start Microsoft Windows and make sure no other Windows applications are running. Choose File in the Program Manager window menu. Choose Run from the File menu. Insert Disk 1 into the disk drive A or B of your computer. At the Command Line box, type a:\setup or b:\setup depending on where you insert Disk 1. Click on the OK button.
Chapter2 Page 1 Tuesday, March 18, 1997 7:16 PM 2 Getting the Most Out of Your Printer CHANGING PRINT SETTINGS HP’s Print Settings provide adjustments for every extended printing capability your printer offers. To change the print settings for the current document, change the print settings from within your software program. This procedure will vary depending on the software program you are using. 1. Select either Print, Print Setup or Printer Setup from the File menu. 2.
Chapter2 Page 2 Tuesday, March 18, 1997 7:16 PM PRINTING ON STANDARD-SIZE PAPER 1 H PROFESSIONAL SERIES US Legal, Executive, Letter, A3, 11”x17”, 13”x19”, B5 and A5 size papers can be printed on the printer. Use the main bottom media tray for paper that you normally use to print on. Use the alternative top media tray (holds up to 10 sheets of paper only) for occasional printing on different size paper. 1.
Chapter2 Page 3 Tuesday, March 18, 1997 7:16 PM PRINTING ON ENVELOPES Envelopes of different sizes can be printed on the printer using the alternative media feed. 1 H PROFESSIONAL SERIES 1. Make sure all paper is removed from the alternative media tray. 2. Insert up to 3 envelopes against the right side of the tray, with the flaps up and print side down. 3. Slide the paper width adjuster in until it 2 H PROFESSIONAL SERIES presses lightly against the envelopes. 4.
Chapter2 Page 4 Tuesday, March 18, 1997 7:16 PM PRINTING ON CARDS 1 1. Raise the output tray and insert up to 3/5 H P ROFESSIONAL inch (15 mm) stack of cards against the right side of the In-Tray, with the print side down. SERIES 2. Slide the paper width adjuster in until it presses lightly against the cards. Extend the card adjuster and slide in until it presses lightly against the edge of the cards. 2 H PROFESSIONAL SERIES 3. Lower the output tray to its horizontal position. 4.
Chapter2 Page 5 Tuesday, March 18, 1997 7:16 PM PRINTING ON THICK (0.3 mm) CARDS 1 Caution: To print thick cards or cards requiring straight paper path, use only the manual feed slot at the back of the printer. The cards must be fed into the printer individually. 1. Insert the card against the side of the 2 H PROFESSIONAL manual feed slot, with the print side up. Wait for the printer to grip the card before releasing it. SERIES 2.
Chapter2 Page 6 Tuesday, March 18, 1997 7:16 PM 4. In HP’s print settings dialog box, click the Setup tab and do the following: • In the Paper Type box, select HP Transparency to print transparencies continuously or HP Transparency (Pause Control) to print each transparency separately. • In the Paper Size box, specify the size of your transparency (A4 or Letter). • in the Paper Source box, select In-Tray. • In the Print Quality box, select Best. 5.
Chapter2 Page 7 Tuesday, March 18, 1997 7:16 PM PRINTING WITH SPECIAL FEATURES The HP printer software allows you to print with special features. To access these features, you need to click on the Features tab in the print settings dialog box. For instructions, refer to page 2-1, “Changing Print Settings”. HP ZoomSmart Scaling Technology This feature allows you to enlarge or reduce your document. 1. Click the Features tab in the print settings. See page 2-1, “Changing Print Settings”. 2.
Chapter2 Page 8 Tuesday, March 18, 1997 7:16 PM Printing Billboard Printing in Billboard allows you to enlarge your page and prints sections of that page onto different sheets of paper. You can then tile them to form a large poster. Note: You can print only one page at a time. 1. Click the Features tab in the print settings. See page 2-1, “Changing Print Settings”. 2. Click Select one of the following features. 3. Select Billboard from the dropdown list box. 4.
Chapter2 Page 9 Tuesday, March 18, 1997 7:16 PM 2-Sided Printing To print on both sides of the page: g re mf g ere rea kmhjoiksd ksiwqeu uqwer duld ikkjsd dikmf lsd nl l;siar9oj ldfj kjldf yhuryhm,hjj dskl uwdo kjfk,nmfwe. ksdtgth sdgl;iok dfsjn re msdfmjs fd.
Chapter2 Page 10 Tuesday, March 18, 1997 7:16 PM Printing Mirror Image This feature allows you to print a laterally inverted image of your page. 1. Click the Features tab in the print settings. See page 2-1, “Changing Print Settings”. 2. Click Select one of the following features. 3. Select Mirror Image from the dropdown list box. 4. Change any other print settings, if necessary, and then click OK. 5. Proceed to print your document.
Chapter2 Page 11 Tuesday, March 18, 1997 7:16 PM PRINTING IN DOS BOX If you use DOS software programs, you must run Windows and access the DOS software through the MSDOS prompt in the Windows system. 1. Choose HP DeskJet 1000C as your default printer. 2. In HP’s print settings dialog box, click the DOS tab. 3. Change your settings and follow the instructions below: In Windows 3.1 4. Run the DOS application in MSDOS prompt from Windows. 5. Prepare your document and print to DJ660 or DJ5xx printer. 6.
Chapter2 Page 12 Tuesday, March 18, 1997 7:16 PM If your application cannot run in the MSDOS prompt in Windows, run it in the true DOS mode, ie without starting Windows. Prepare your document and print to a file using the DJ660 or DJ5xx. Start Windows and select your settings. Go through steps 1 to 3 above and run MSDOS prompt. Type: copy /b filename lpt1 Note: The special features descibed in the previous sections are not supported in the DOS mode.
Chapter3 Page 1 Tuesday, April 1, 1997 10:39 AM 3 Solving Problems PROBLEM SOLVING GUIDELINES If you do encounter a problem with your printer, you can seek help from the following sources: • Online Help This is the prefered method to getting help as the online help will step you to diagnose and solve your problems. Read the suggestions provided in the error messages. If further help is required, press the Help button.
Chapter3 Page 2 Tuesday, April 1, 1997 10:39 AM • • • You may be using a wrong parallel cable or the cable may be defective. Use an IEEE 1284 compliant parallel cable (HP part no. C2950A or C2951A). Your printer is not selected as the default or current printer. Select your printer using the Printer Setup menu in your software program. Alternatively, select your printer from Printers in the Control Panel. You are using a data switch box and did not turn the dial to the correct port designated.
Chapter3 Page 3 Tuesday, April 1, 1997 10:39 AM • • You have chosen Manual Feed in the printer driver software. The printer is waiting for you to feed paper in from the rear of the printer. Paper is jammed in the printer. To clear the paper jam, see page 3-4, “When Paper Is Jammed in the Printer.” Resume and Power lights are blinking together. • The movement of the print cartridge cradle is obstructed. Open the printer cover and clear any obstructions.
Chapter3 Page 4 Tuesday, April 1, 1997 10:39 AM Print Cartridge, Resume and Power lights are blinking together. • • An unknown printer error has occurred. Press the Power button to turn the printer off. Cancel the print job at the computer, and turn the printer back on. Resend the document to the printer. Printer has failed. Turn off the printer and then turn it on again. If the lights stayed on, see Appendices, Customer Support.
Chapter3 Page 5 Tuesday, April 1, 1997 10:39 AM WHEN MEDIA DOES NOT FEED THROUGH THE PRINTER CORRECTLY Paper does not feed into the printer properly. • • • • Re-load the paper. See page 1-4, “ STEP 5: Loading Paper”. Too many sheets of paper were loaded, remove some paper. Paper is damaged , wrinkled, or curled. Replace or remove the paper. Paper in the stack may be of a different type, size and weight. Make sure the stack of paper are of the same type. Paper does not eject from the printer.
Chapter3 Page 6 Tuesday, April 1, 1997 10:39 AM Printing is slanted • • Paper width and length guides are not used. Paper is not fed into the printer properly. To load paper, see page 1-4 “ STEP 5: Loading Paper.” Media is blank when ejected from the printer. • • The print nozzles of the print cartridge are covered by a sealing tape. Remove the tape. (See page 1-4, “ STEP 4: Installing the Print Cartridges”). The print cartridge is out of ink. Use a new print cartridge.
Chapter3 Page 7 Tuesday, April 1, 1997 10:39 AM Ink is smearing or paper is wrinkling. • • You may have touched the printed page before the ink has dried. Wait for the printed page to dry before picking it up. Too much ink was used on the printed page. Lower the intensity settings in your software application. Characters, dots, or lines are missing or are incomplete. • • The print nozzles of the print cartridge are clogged with dried ink. Clean the ink nozzles.
Chapter3 Page 8 Tuesday, April 1, 1997 10:39 AM WHEN THE INK NOZZLES ARE CLOGGED Prolonged exposure to air may cause ink crust to form on the ink nozzles of the print cartridges. You can use the following steps to remove the ink crust from the cartridges: Note: Be careful when clearing the ink crust from the cartridges, the ink may stain your hands or clothing. 1. Hold the print cartridge with the ink nozzles facing upwards. 2.
Chapter4 Page 1 Tuesday, April 1, 1997 6:02 PM 4 Appendices CUSTOMER SUPPORT The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Note: There are no user serviceable parts inside the printer. HP FIRST HP FIRST provides toll-free, 24-hour technical information to you by fax.
Chapter4 Page 2 Tuesday, April 1, 1997 6:02 PM HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Support Center.
Chapter4 Page 3 Tuesday, April 1, 1997 6:02 PM PRINTER SPECIFICATIONS Print Method Plain paper drop-on-demand thermal inkjet printing Print Speed These are approximate figures. Exact speed will vary depending on the system configuration and software used. Up to 6 ppm for black printing Up to 3.
Chapter4 Page 4 Tuesday, April 1, 1997 6:02 PM HP Supplies HP Premium Transparency Film (US Letter, 50 sheets): 216 x 279 mm (8.5 x 11 in.) HP Premium Transparency Film (US Letter, 20 sheets): 216 x 279 mm (8.5 x 11 in.) HP Premium Transparency Film (A4, 50 sheets): 210 x 297 mm HP Premium Transparency Film (A4, 20 sheets): 210 x 297 mm HP Premium Inkjet Glossy Paper (US Letter, 50 sheets): 216 x 279 mm (8.5 x 11 in.) HP Premium Inkjet Glossy Paper (US Letter, 10 sheets): 216 x 279 mm (8.5 x 11 in.
Chapter4 Page 5 Tuesday, April 1, 1997 6:02 PM Power Requirements 100 – 240 V ac (50 – 60 Hz) Power Consumption: 3.
Chapter4 Page 6 Tuesday, April 1, 1997 6:02 PM Compliance Statement (Canada) This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class B respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. Power cord statement The power cord cannot be repaired. If it is defective it should be discarded or returned to the supplier.
Chapter4 Page 7 Tuesday, April 1, 1997 6:02 PM DECLARATION OF CONFORMITY according to ISO / IEC Guide 22 and EN 45104 Manufacturer’s name: Hewlett-Packard Singapore (Pte) Ltd.
Chapter4 Page 8 Tuesday, April 1, 1997 6:02 PM Hewlett-Packard Limited Warranty Statement HP Product Software Print cartridges Printer peripheral hardware Duration of Limited Warranty 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in materials and workmanship, for a specified time after the date of purchase by the customer. The duration of this limited warranty is stated above.
C M Y CM MY CY CMY K H Printed on recycled paper © Copyright 1997 Hewlett-Packard Company Printed in USA 06/97 Manual Part No.
