User's Guide HP DeskJet 1220C Professional Series © Copyright 2000 Hewlett-Packard Company Printed in Singapore Manual Part No. C2695-90001 http://www.hp.
Acknowledgements HP ColorSmart II, HP PhotoREt III, and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice.
contents i welcome Using this Guide For More Information System Requirements 1 1 1 2 getting started Understanding the Printer Parts and Functions Setting Up Installing from the Starter CD (Recommended) Installation for Windows 95, Windows 98, and Windows NT 4.0 Installation for Windows 3.
English Manual Feed ii 18 maintenance tips Maintaining the Printer Selecting and Loading Paper Using and Caring for Print Cartridges 19 19 19 20 troubleshooting Power Cannot Be Turned On Nothing Is Printed A Blank Page is Ejected Placement of the Text or Graphics is Wrong Something on the Page is Missing or Incorrect Printer Takes a Long Time to Print a Job Paper is Jammed in the Printer Tips for Avoiding Paper Jams Uninstalling the Printer Software USB Installation Failed or Nothing Prints Through US
34 35 35 35 35 35 35 35 36 36 36 37 38 38 38 appendix Language Abbreviations 39 39 index 40 English HP Greeting Card Paper HP Felt-Textured Greeting Cards, Ivory/Half-fold HP Glossy Greeting Card Paper HP Restickables Regulatory Notice Power Cord Statement LEDs Classification Energy Consumption Safety Information FCC Regulations Hewlett-Packard Limited Warranty Statement Extent of limited warranty Limitations of Warranty Limitations of Liability Local Law iii
iv English
Your HP DeskJet 1220C series printer can print vibrant colors on paper up to 13" x 50". It connects directly to IBM and IBM-compatible computers through a parallel port or a Universal Serial Bus (USB) port. It connects to Macintosh computers through a USB port. The printer can also be shared on a network. Using this Guide This guide includes the following sections: • Getting Started—Shows how to set up your printer.
English Web Site http://www.hp.com/go/dj1220 links to the HP web site for latest printer software, product, operating system, and support information. Note: If the suggestions in these resources do not help you solve your printing problems, see page 27 for a list of resources available to you for the support and maintenance of your printer. You can also go to http://www.hp.com/cposupport for online technical support, which includes searchable technical notes databases.
Understanding the Printer Parts and Functions 3 1 4 5 6 7 8 11 12 English getting started getting started 13 14 15 16 2 9 10 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. Output tray–Collects the printed pages. Paper guides–Guides the paper into the printer. Access cover–Gives access to the print cartridges and jammed paper. Bypass stopper–Lifts for inserting paper into the alternative top media feed. Cartridge LED–Blinks when the access cover is open or a cartridge error occurs.
Setting Up English 1 2 1 2 4
English 3 4 4" (102 mm) 13" (330 mm) 6" (152 mm) 19" (482 mm) 5
English 5 6
English 6 HP C2950A / HP C2951A.
English 7 Installing from the Starter CD (Recommended) Note: For USB connections, skip to page 9. Note: The Starter CD includes a utility that can copy the software to 3.5" highdensity diskettes or to a server. Installation for Windows 95, Windows 98, and Windows NT 4.0 Note for Windows 95 and Windows 98 users: If you see the message New Hardware Found at any time while installing the printer software, select Do not install a driver (Windows will not prompt you again) and click OK.
English connections 3. In the Program Manager window, click File and then select Run. 4. At the command line box, type the letter of your CD-ROM drive followed by \WIN31\PCL3\\SETUP.EXE, where is a 3-character code (see the appendix on page 39 for a list of the 3-character language codes). For example, type D:\WIN31\PCL3\ENU\SETUP.EXE, where ENU is the code for English. 5. Follow the instructions that appear on the screen to complete the driver installation. 8 Print a Test Page 1. 2.
2. Turn off the printer and connect the USB cable (purchased separately; part number C6518A). 3. Turn on the printer. If the computer is properly configured to use USB, Windows will detect the printer. 4. The Add New Hardware Wizard dialog box appears. a. Click Next until you are asked to specify a location for the software. b. Click Browse, double-click on the CD icon (typically the D: drive), click on the Windows\Win98usb directory, and then click OK. c.
2. Double-click Add Printer. 3. In Windows 95/98, select Network Printer. In Windows NT 4.0, select Network Printer Server, when prompted. 4. Type in the network path or queue name of the shared printer. Click the Have Disk… option when prompted to select the printer model. 5. Click Browse… and locate the HP1220C.INF file. This file contains the printer name for you to select. The file is located on the Starter CD in Windows\PCl3\winnt\enu or Windows\PCl3\win9x\enu.
win Printing Features win This section describes the features of your new printer, such as tiling, and the available imaging options, such as converting to grayscale. For detailed procedures on how to use features, see the online help. Note: The printing features described here are for Windows 95 or later, and Windows NT 4.0 or later. You can access the Printing features using the printer control panel and right clicking on the printer icon. In Windows 95 or 98, select Properties. In Windows NT 4.
Tiling Tiling lets you enlarge and print a page in sections and on different sheets of paper. You can then tile the sheets of paper to form a large poster. Note:: For multiple-page documents, only the first page of the document is tiled. Additional pages in the document must be tiled one at a time. The available tile sizes in the dropdown list depend on the paper size selected. Booklet Booklet lets you print and collate a multiple-page document by printing two pages on each side of the paper.
Mirror Image Mirror image prints the reflected image of a page. If you use this feature when printing on transparencies, the printed side will be face down on the projector. The other side can then be written on and cleaned off without damaging the printed side. You can also use this feature for printing on Iron-on T-shirt transfer paper. Banner You can create a banner using software such as Corel Print House, Microsoft® Publisher, or Broderbund Print Shop. Use big pictures and bold fonts in big sizes.
Imaging Options You can adjust the saturation, brightness, and color tone of printed images by moving the slider bar on the Imaging tab. The saturation controls the relative purity of printed colors. The brightness darkens or lightens the printed image. The color tone controls the perceived warmth and coolness of printed colors. Grayscale Sepia Tone Optimized for Fax Image Enhancement Grayscale tones print images using only shades of gray.
Note: HP DeskJet Control Panel does not support many of the special printing features. For more information, see the online help. Installing the HP DeskJet Control Panel for DOS Before you install the Control Panel, make sure your printer is set up and turned on. 1. Insert the Starter CD into the CD-ROM drive. 2. At the DOS prompt C:\>, type the CD-ROM drive letter and change the directory to \dos\djcp\. For example, type D: and press ENTER, then type cd \dos\djcp\, and press ENTER. 3.
mac mac Setting Up Your Printer on a Macintosh Computer You can connect the printer to the latest models of Macintosh computers (Mac OS 8.1 or later) through the USB port. To connect older models without a USB port, you can either connect the Macintosh to a HP JetDirect print server (JetDirect 300x), or contact Apple for USB solutions.
paper printing on various paper media You can print on the media listed below. For details, see Printer Specifications on page 29. • Standard paper • Custom paper • Envelopes • Cards • Thick (0.52 mm or 0.02") cards • Labels • Transparencies and slides • HP special paper Note: If printing more than one page on transparencies, photo paper, or other special paper, the Resume light blinks after each page has been printed to allow for the printed page to dry before printing the next page.
tips maintenance tips Maintaining the Printer The printer does not require scheduled maintenance. Periodic cleaning, however, enhances the look of the printer and keeps it in peak condition. Cleaning may also make it easier to diagnose problems. Clean the exterior with a soft cloth moistened with mild detergent and water. Caution: Clean the printer only with water or water mixed with a mild detergent. Using other cleaners or alcohol may damage the printer.
Using and Caring for Print Cartridges When you open the printer’s access cover, the yellow arrow on the print cartridge cradle aligns to one of the icons near the back of the printer. If the Print Cartridge Status light flashes, open the printer’s access cover and follow the instructions below. If the arrow points to... Problem with color print cartridge It means... The print cartridge is either: - missing - improperly installed - the wrong print cartridge for the printer - defective To solve the problem.
troubleshooting troubleshooting Power Cannot Be Turned On • Check that the power cord is connected. • Check that the Removable panel, located at the back of the printer, is tightly pushed into the slot and that the knob is in the LOCK position. Nothing Is Printed • Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit.
Toolbox help, and the documentation provided by your network vendors. A Blank Page is Ejected • Check that the tape is removed from the ink nozzles on the print cartridges. • Check that the media you are using is wide enough The media width must match the page settings in your print settings. • Check for an empty print cartridge If you are printing black text and a blank page is printed, your black print cartridge may be empty. Replace the black print cartridge.
• Color print settings may be wrong Grayscale might be selected in the HP print settings dialog box. • The wrong printer may be selected Make sure the correct printer is selected as the current or default printer. Printer Takes a Long Time to Print a Job • Check your system configuration The minimum system configuration for your printer is 48666MHz with 24MB RAM. However, the printer performance is optimized for Pentium machines.
knob at the back of the printer, remove the panel, pull out the jammed paper, and replace the panel. If you still cannot reach the paper, lift up the output tray, and remove the jammed paper from the main paper tray. Tips for Avoiding Paper Jams • Make sure nothing is blocking the paper path. • Do not overload the alternative paper tray. The alternative paper tray holds up to 10 sheets of plain paper or other print material measuring the same thickness.
USB Installation Failed or Nothing Prints Through USB (Windows 98) • If the installation failed, uninstall the driver and retry the installation. • Check that your computer has a USB port and is properly configured to use USB. • Check that your computer is running Windows 98. • Check that the USB cable is properly connected to the computer and the printer. • Check that the printer is on.
Cleaning the Print Cartridges Clean the print cartridges when lines or dots are missing from printed text or graphics. Note: Do not clean the print cartridge unnecessarily because this wastes ink and shortens the life of the print cartridges. 1. 2. 3. 4. Select the Preference tab from the printer driver. Click the Services button. Select Clean Print Cartridges. Follow the instructions on the screen to clean the cartridges.
Printing a Sample Page Print a sample page without being connected to a computer. This allows you to see that your printer is set up correctly. 1. Turn off the printer, and then turn it on again by pressing the Power button. 2. Press the Resume button and release it when the Resume light starts to blink. Your printer prints a sample page. Printing a Diagnostic Page 1. Power on your printer. 2. Press and hold down the Power button and press the Resume button four times. 3. Release the Power button.
HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Care Center.
specifications Ireland 01 662 5525 Italy 02 264 10350 Korea 822 3270 0700 Malaysia 03 295 2566 Mexico D.F.
Black Resolution Color Resolution Draft: 300 x 600 dpi Normal: 600 x 600 dpi Best: 600 x 600 dpi Draft: 300 x 600 dpi Normal: PhotoREt III Best: PhotoREt III** ** A High Resolution Mode of 2400 x 1200 dpi is also available by unchecking PhotoREt when photo paper type is selected. Printer Command Language HP PCL Level 3 enhanced Software Compatibility Microsoft Windows (3.1x, 95, 98, NT 4.
Media Size/Type (Continued) Cards: Labels: Custom Size: Media Handling Recommended Media Weight I/O Interface Main Paper tray: Alternative top media feed: Manual feed: Output tray capacity: Paper: U.S. Index card 4" x 6", U.S. Index card 5" x 8", European A6 card 105 x 148.5 mm, Japanese Hagaki Postcard 100 x 148 mm U.S. Labels, 8.
Operating Environment System Requirements Warranty Product Certifications 32 Operating temperature: 5° to 40°C (41° to 104°F) Recommended operating conditions: 15° to 35°C (59° to 95°F) Storage temperature: -40° to 60° C (-40° to 140°F) Relative Humidity: 20 to 80% RH non-condensing Noise levels per ISO 9296: Sound power LwAd: 5.8 B(A); Sound Pressure LpAm: 47 dB(A) (By-stander position) Windows 3.1x: 486 66MHz, 8MB RAM; Minimum: Windows 95/98: Pentium 60MHz processor, 16MB RAM Windows NT 4.
Ordering Information Number C2693A C2694A C2695A Description HP DeskJet 1220C Printer HP DeskJet 1220Cxi Printer HP DeskJet 1220Cse Printer HP Supplies You can order HP Supplies from HP World Wide Web. Visit HPshopping.com (http://www.hpshopping.com) for more information.
HP Premium Heavyweight InkJet Paper US Letter, 100 sheets: 8.5" x 11" C1852A A4, 100 sheets: 210 x 297 mm C1853A HP Premium Photo Paper US B-size, 15 sheets: 11" x 17" C6058A A3, 15 sheets: 297 x 420 mm C6059A US Letter, 15 sheets: 8.5" x 11" C6039A A4 (European), 15 sheets: 210 x 297 mm C6040A A4 (Asian), 15 sheets: 210 x 297 mm C6043A HP Premium Plus Photo Paper Glossy, US Letter, 20 sheets: 8.
HP Felt-Textured Greeting Cards, Ivory/Half-fold US Letter, 20 sheets, 20 envelopes C6828A HP Glossy Greeting Card Paper US Letter, 10 sheets, 10 envelopes C6044A A4, 10 sheets, 10 envelopes C6045A HP Restickables US Letter, 9/sheet, 10 sheets, large round C6822A US Letter, 9/sheet, 10 sheets, large square C6823A Regulatory Notice Power Cord Statement The power cord cannot be repaired. If it is defective it should be discarded or returned to the supplier.
Safety Information WARNING: Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand instructions in the User’s Guide. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4. Unplug this product from wall outlets before cleaning. 5.
Extent of limited warranty 1. Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3.
Limitations of Warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies. 2.
appendix appendix Language Abbreviations Language Arabic Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English (US and UK) Finnish French (Euro) German Greek Hebrew Italian Japanese Korean Norwegian Polish Portuguese (Euro) Russian Spanish Swedish Turkish Abbreviation ARA CHS CHT CZE DAN DUT ENU FIN FRE GER GRE HEB ITA JAP KOR NOR POL POR RUS SPA SWE TUR 39
index index access door, 3 aligning the print cartridges, 25 alternative top media feed, 18 avoiding paper jams, 24 banner printing, 14 blank page prints, 22 blinking LEDs, 21 booklet, 13 cancel button, 3 cards, 18 cleaning the print cartridges, 26 custom paper, 18 customer support, 27 DeskJet control panel, 16 diagnostic page, 27 dimensions, 31 DOS, 15 ink volume, 15 installing printer software, 8 interface, 31 jammed paper, 23 JetAdmin, 11 labels, 18 Macintosh information, 17 Macintosh troubleshooting,
power requirements, 31 preferences, 15 print cartridge icons, 20 print servers, 11 print speed, 29 print test page, 9 printer drivers, 16 printer software, 8 printing features, 12 removable panel, 3 removable panel knob, 3 resume button, 3 sample page, 27 save settings, 12 selecting paper, 19 sepia tone, 15 slow printing, 23 special paper, 18 specifications, 29 Starter CD, 1 supplies, 34 switching ports, 25 system requirements, 2 telephone support, 28 test page, 9 text is wrong, 22 tiling, 13 Toolbox, 1, 2
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45001 Manufacturer's Name: Hewlett-Packard Singapore (Pte) Ltd Manufacturer's Address: InkJet and Imaging Solutions–Asia Operation, 20 Gul Way, Singapore 629196 declares that the product Product Name: DeskJet 1220C, DeskJet 1220Cxi and DeskJet 1220Cse Model Number: C2693A, C2694A and C2695A Product Options: All conforms to the following product specifications: Safety: IEC 60950: 1991 + A1 + A2 + A3 + A4/ EN 60950: 1992 + A1 + A2 + A3
Guide d’utilisation HP DeskJet 1220C Professional Series Printed on recycled paper © Copyright 2000 Hewlett-Packard Company http://www.hp.
