HP Deskjet 2000 J210 series
1 How Do I?..................................................................................................................................3 2 Get to know the HP Printer Printer parts................................................................................................................................5 Control panel features................................................................................................................6 Status Lights.............................................
Contents 2
How Do I? Learn how to use your HP Printer • • • • Printer parts Load media Replace the cartridges Clear a paper jam How Do I? 1 How Do I? 3
Chapter 1 How Do I? 4 How Do I?
2 Get to know the HP Printer • • • Printer parts Control panel features Status Lights 1 Input tray 2 Paper width guide 3 Control panel 4 Output tray 5 Output tray extender (also referred to as the tray extender) 6 Cartridge door 7 Print cartridges 8 USB port 9 Power connection: Use only with the power adapter supplied by HP Get to know the HP Printer Printer parts Printer parts 5
Chapter 2 Control panel features 10 9 ! 6 7 8 5 Get to know the HP Printer 1 On: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Resume: Instructs the HP Printer to continue after a problem is solved. 4 Printer display: Displays printer status and current estimated ink levels.
the current estimated ink levels of the cartridges. Blinking lights and printer display icons signal errors which you can resolve. See the table below to learn what to do. Behavior Solution Paper icon on + Attention light is blinking The printer is out of paper or there is a paper jam. Load media into tray or Clear a paper jam. Then press the Resume button to continue printing. Printer icon on + Output tray icon is blinking + Attention light is on Output tray is closed.
Chapter 2 (continued) Behavior Solution incompatible, Replace the cartridges with compatible cartridges. See Identify a defective cartridge for additional information. All lights and icons are blinking The printer is in an error state. To exit the error state, reset the product. 1. 2. 3. 4. Turn off the product. Unplug the power cord. Wait a minute, then plug the power cord back in. Turn on the product. If the problem persists, contact HP support.
3 Print Choose a print job to continue. Print documents Print photos Print envelopes Print documents To print from a software application 1. Make sure the output tray is open. 2. Make sure you have paper loaded in the input tray. Print See Load media for more information. 3. From your software application, click the Print button. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box.
Chapter 3 7. Click OK to close the Properties dialog box. 8. Click Print or OK to begin printing. NOTE: You can print your document on both sides of the paper, instead of just one side. Click on the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down menu select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up.
7. Select the appropriate options. • On Layout tab select Portrait or Landscape orientation. • On Paper/Quality tab select the appropriate paper type and print quality from the Media drop-down list. • Click Advanced to select the appropriate paper size from the Paper/Output list. NOTE: For maximum dpi resolution, go to the Paper/Quality tab and select Photo Paper, Best Quality from the Media drop-down list. Make sure you are printing in color.
Chapter 3 See Load media for more information. 6. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 7. Select the appropriate options. • On Paper/Quality tab select a Plain paper type. • Click the Advanced button, and select the appropriate envelope size from the Paper Size drop down menu. 8. Click OK, and then click Print or OK in the Print dialog box.
Notes • Genuine HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit • Ink level warnings and indicators provide estimates for planning purposes only.
Chapter 3 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Paper/Quality tab. 6. In the Media drop-down list, click Photo Paper, Best Quality. NOTE: Photo Paper, Best Quality must be selected from the Media drop-down list on the Paper/Quality tab to enable printing in maximum DPI. 7. Click the Advanced button. 8.
4 Paper basics You can load many different types and sizes of paper in the HP Printer, including letter or A4 paper, photo paper, transparencies, and envelopes. Load media Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.
Chapter 4 HP Brochure Paper or HP Superior Inkjet Paper These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. Paper basics HP Premium Presentation Paper or HP Professional Paper These papers are heavy two-sided matte papers perfect for presentation, proposals, reports, and newsletters.
Load media ▲ Select a paper size to continue. Paper basics Load full-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender.
Chapter 4 c. Slide paper-width guide to the left ❑ Slide paper-width guide to the left. Paper basics d. Load paper. ❑ Insert stack of paper into input tray with short edge forward and print side up. ❑ Slide stack of paper down until it stops. ❑ Slide paper-width guide to the right until it stops at edge of paper.
Paper basics Load small-size paper a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender.
Chapter 4 c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left. Paper basics d. Load paper. ❑ Insert stack of photo paper with short edge down and side to be printed on facing up. ❑ Slide stack of paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top. ❑ Slide paper-width guide to the right until it stops at edge of paper.
Paper basics Load envelopes a. Raise the input tray ❑ Raise the input tray. b. Lower the output tray ❑ Lower the output tray and pull out the tray extender. c. Slide paper-width guide to the left. ❑ Slide paper-width guide to the left.
Chapter 4 ❑ Remove all paper from the main input tray. d. Load envelopes. ❑ Insert one or more envelopes into far-right side of the input tray. The side to be printed on should face up. The flap should be on the left side and facing down. ❑ Slide stack of envelopes down until it stops. ❑ Slide paper-width guide to the right against stack of envelopes until it stops.
5 Work with cartridges • • • • • Check the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge mode Cartridge warranty information Check the estimated ink levels To check the ink levels from the control panel ▲ Look for two icons at the bottom of the display that represent the levels of ink remaining in the installed print cartridges. The color of the icon represents the type of print cartridge installed in the HP Printer.
Chapter 5 Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ▲ The cartridge number is located inside the cartridge door. Product No. xxxxxx Model No. xxxxx HP Ink Cartridge xx Work with cartridges Locate the cartridge number in the Printer Software 1. Click the HP Printer desktop icon to open the Printer Software.
Replace the cartridges Work with cartridges To replace the cartridges 1. Check power. 2. Remove cartridge. a. Open cartridge door. Wait for print carriage to move to center of the product. b. Press down to release cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging.
Chapter 5 b. Remove plastic tape using pink pull tab. c. Slide cartridge into slot until it clicks into place. Work with cartridges d. Close cartridge door. NOTE: The HP Printer prompts you to align the cartridges when you print a document after installing a new cartridge. Follow onscreen instructions to complete aligning the cartridges. Aligning the cartridges ensures high-quality output.
Related topics • Choose the right cartridges • Order ink supplies Use single-cartridge mode Use the single-cartridge mode to operate the HP Printer with only one print cartridge. The single-cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single-cartridge mode, the product can only print jobs from the computer. NOTE: When the HP Printer operates in single-cartridge mode, a message is displayed on screen.
Chapter 5 Work with cartridges 28 Work with cartridges
6 Solve a problem This section contains the following topics: • • • • Improve print quality Clear a paper jam Unable to print HP support Click here to go online for more information. Improve print quality 1. Make sure you are using genuine HP cartridges. 2. Check the print properties to make sure you have selected the appropriate paper type and print quality from the Media drop-down list. In the Printer Software, click Printer Actions and then click Set Preferences to access the print properties. 3.
Chapter 6 streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges 6. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. Solve a problem To clean the cartridges automatically a. Load letter or A4 unused plain white paper into the input tray. b. In the Printer Software, click Printer Actions and then click Maintenance Tasks to access the Printer Toolbox. c.
Clear a paper jam Clear a paper jam. To clear a paper jam 1. Press the Cancel button to try to clear the jam automatically. If this does not work, the paper jam will need to be cleared manually. 2. Locate the paper jam Input tray If the paper jam is located near the back input tray, pull the paper gently out of the input tray. • You may need to open the carriage door and slide the print carriage to the right to access the paper jam.
Chapter 6 Inside of printer • If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door. • Remove jammed paper. • Close the cleanout door. Gently push the door towards the printer until both latches snap into place. 3. Press the Resume button on the control panel to continue the current job. Solve a problem If the above solutions do not resolve the problem, click here for more online troubleshooting.
Unable to print Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order: 1. Check for error messages and resolve. 2. Disconnect and reconnect the USB cable. 3. Verify that the product is not paused or offline. To verify that the product is not paused or offline NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below.
Chapter 6 c. If the wrong product is set as the default printer, right-click the correct product and select Set as Default Printer. d. Try using your product again. 5. Restart the print spooler. To restart the print spooler NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a.
6. Restart the computer. 7. Clear the print queue To clear the print queue NOTE: HP provides a Printer Diagnostic Utility that can automatically fix this issue. Click here to go online for more information. Otherwise, follow the steps below. a. Depending upon your operating system, do one of the following: • Windows 7: From the Windows Start menu, click Devices and Printers. Right-click the icon for your product and select See what's printing to open the print queue.
Chapter 6 is on and both tri-color and black ink gauge icons are still blinking, then one or both cartridges may be defective. To determine if one cartridge is defective do the following: 1. Remove black cartridge. 2. Close cartridge door. 3. If both ink gauge icons continue to blink and the ink drop icon remains on, then the tri-color cartridge is defective and should be replaced.
• • HP support by phone Additional warranty options Register the product By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. Visit the HP online support Web site at www.hp.com/support.
Chapter 6 Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • • Product name (HP Deskjet 2000 J210 series) Model number (located inside the cartridge door) Product No. xxxxxx Model No.
7 Technical information The technical specifications and international regulatory information for the HP Printer are provided in this section. For additional specifications, see the printed documentation that came with the HP Printer. This section contains the following topics: • Notice • Specifications • Environmental product stewardship program • Regulatory notices Notice Hewlett-Packard Company notices The information contained in this document is subject to change without notice.
Chapter 7 Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 30 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software.
Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support. Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product.
Chapter 7 Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment.
Dansk Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr.
Chapter 7 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Toxic and hazardous substance table Regulatory notices The HP Printer meets product requirements from regulatory agencies in your country/region.
FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Chapter 7 VCCI (Class B) compliance statement for users in Japan 䈖䈱ⵝ⟎䈲䇮䉪䊤䉴Bᖱႎᛛⴚⵝ⟎䈪䈜䇯䈖䈱ⵝ⟎䈲䇮ኅ 䈇䉁䈜䈏䇮䈖䈱ⵝ⟎䈏䊤䉳䉥䉇䊁䊧䊎䉳䊢䊮ฃାᯏ䈮ㄭធ 䈖䈜䈖䈫䈏䈅䉍䉁䈜䇯ขᛒ⺑ᦠ䈮ᓥ䈦䈩ᱜ䈚䈇ข䉍ᛒ Notice to users in Japan about the power cord Technical information 46 Technical information
HP Deskjet 2000 J210 series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier's Name: Supplier's Address: DoC #: VCVRA-1004-02 Hewlett-Packard Company SE 34th Street, Vancouver, WA 98683-8906, USA declares, that the product Product Name and Model: Regulatory Model Number: 1) Product Options: Power Adapter: HP Deskjet 2000 Printer J210 series VCVRA-1004 All 0957-2286 0957-2290 (China and India only) conforms to the following Product Specifications a
Chapter 7 Technical information 48 Technical information
Index A after the support period 38 C Index customer support warranty 38 E environment Environmental product stewardship program 41 environmental specifications 39 P paper recommended types 15 phone support 37 phone support period period for support 37 print specifications 40 R recycle ink cartridges 42 regulatory notices regulatory model identification number 44 S support process 37 system requirements 39 T technical information environmental specifications 39 print specifications 40 system requirem
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