HP Deskjet 5400 series User's guide
Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 2 3 4 5 6 7 8 User's guide Welcome................................................................................................................4 Special features....................................................................................................5 Get started.............................................................................................................6 Printer features..........................................................................................
Presentation printing.............................................................................................43 Print in grayscale..................................................................................................43 Set default settings for the printer.........................................................................43 Select a print quality.............................................................................................44 Set the page order............................
Contents 13 Specifications.....................................................................................................86 Printer specifications............................................................................................86 14 Environmental information................................................................................87 Environmental statement......................................................................................87 Print cartridge recovery..................
1 Welcome To find an answer to a question, select one of the following topics: ● ● ● ● ● ● ● ● ● ● ● ● ● 4 Special features Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Supplies Specifications Environmental information HP Deskjet 5400 series
2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● ● ● ● ● ● ● User's guide Borderless printing: Use the entire page surface when printing photos and brochures with the borderless printing feature. Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased separately).
3 Get started ● ● ● ● ● Printer features Buttons and lights Paper trays Print cartridges Ink-backup mode Printer features The printer has several features to make printing easier and more efficient.
1 USB port Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer. 1 Power button and light 2 Print Cancel button 3 Resume button and light 4 PictBridge lights Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for the printer to turn on after you press the Power button.
Chapter 3 1 Power button The Power light flashes when the printer is processing. Caution Always use the Power button to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off might cause printer failure. Print Cancel and Resume buttons The printer also has a Print Cancel button and a Resume button and light. 1 Print Cancel button 2 Resume button and light Pressing the Print Cancel button cancels the current print job.
PictBridge lights Plug a PictBridge-enabled camera into the printer PictBridge port using a digital camera USB cable to print digital photographs. 1 Connection light 2 Error light When the camera is connected correctly, the green Connection light is illuminated. The printer Power light flashes and the Connection light remains lit solid when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the amber Error light flashes.
Chapter 3 3. Pull out the Out-tray extension. In tray The In tray holds paper or other media. 1 In tray Paper guide Print on different sizes of media by sliding the paper guide to the right or to the left.
Out tray Printed pages are deposited in the Out tray. 1 Out tray Raise the Out tray to load paper or other media. Lower the Out tray before printing. To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If you are printing in the FastDraft mode, unfold the Out-tray extension stop.
Chapter 3 Fold the paper trays Follow these steps to fold the paper trays: 12 1. 2. Remove paper or other media from the paper trays. If the Out-tray extension stop is raised, lower it and then push it into the Out-tray extension. 3. Push the Out-tray extension into the Out tray. 4. Raise the Out tray. 5. Raise the In tray.
Print cartridges Three print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge Use print cartridges The print cartridges can be used in the following ways: ● ● Everyday printing: Use the black and tri-color print cartridges for everyday print jobs. Quality color photos: For more vibrant colors when printing color photographs or other special documents, remove the black print cartridge and install a photo print cartridge.
Chapter 3 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Ordering Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. If a print cartridge runs out of ink, the printer can operate in ink-backup mode.
4 Connect to the printer ● ● USB Networking USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packaged with your printer. Networking The printer can be connected to a network through a networked computer or by using an HP Jetdirect Print Server.
5 Print photos The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: ● ● ● ● ● ● ● ● ● ● Print a borderless photo. Print a photo with a border. Use HP Real Life technologies to touch up photos. Use the photo print cartridge for great colors and virtually grain-free photos. Get the best combination of speed and quality by using PhotoREt. Achieve the highest printing resolution with maximum dpi.
1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 6. Lower the Out tray. Print Note If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. 2. 3. 4. Open the photo in an application that allows editing, such as HP Image Zone or Adobe Photoshop. Open the Printer Properties dialog box. Click the Printing Shortcuts tab.
Chapter 5 If you printed on photo paper with a tear-off tab, remove the tab to make the document completely borderless. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Print photos with a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tricolor print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper.
2 6. Large photos Lower the Out tray. Print Note If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. 2. 3. 4. Open the photo in an application that allows editing, such as HP Image Zone or Adobe Photoshop. Open the Printer Properties dialog box. Click the Printing Shortcuts tab.
Chapter 5 Open HP Real Life technologies Follow these steps to open the HP Real Life technologies dialog box: 1. 2. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then click the Real Life Digital Photography button. Use HP Real Life technologies Use the HP Real Life technologies dialog box to set these options: 1. 2. 3. 4. 5. 6. Automatic Red-Eye Removal: Click On to automatically remove or reduce redeye in the photo.
Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of the print cartridge cradle. Note To protect a print cartridge when it is not in the printer, follow these storage guidelines. Use the photo print cartridge 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3.
Chapter 5 Follow these steps to print in the 4800 x 1200 optimized dpi mode: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Paper/Quality tab. In the Type is drop-down list, click More, and then select the appropriate photo paper type. In the Print Quality drop-down list, click Maximum dpi. Select any other print settings that you want, and then click OK. Note Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo.
4. 5. 6. In the Type is drop-down list, click More, and then select the appropriate photo paper type. In the Print Quality drop-down list, click Normal, Best, or Maximum dpi. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image. Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper. Storage ● Keep unused photo paper in a plastic bag.
Chapter 5 Organize, edit, and share digital images in creative ways If you performed the default typical installation of the printer software, you also installed the HP Image Zone software.
6 Print photos from a digital camera Learn how to print photos directly from a digital camera. ● ● About PictBridge PictBridge printing About PictBridge With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's PictBridge port. Note Do not plug other USB devices into the PictBridge port. Note When two PictBridge devices communicate, they provide only the services that they have in common.
Chapter 6 Check the documentation that came with your camera to ensure that your camera supports PictBridge. Follow these steps to print photos from a PictBridge-compatible camera: 1. 2. 3. Load photo paper into the printer. For instructions about loading photo paper, click one of the following options: – Print borderless photos – Print photos with a border Connect your camera to the PictBridge port on the front of the printer using the USB cable supplied with your camera.
7 Print other documents E-mail Letters Documents Brochures Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Iron-on transfers Envelopes Printing tips: Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software: Learn about the printer software. E-mail To print an e-mail, use the Printing Shortcuts tab. Guidelines Do not exceed the In tray capacity: 100 sheets of plain paper. Prepare to print 1.
Chapter 7 5. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General Everyday Printing or Fast/Economical Printing, and then specify the following print settings: – Paper Type: Plain paper – Paper Size: An appropriate paper size 4. Click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
5. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: – Paper Type: Plain paper – Paper Size: An appropriate paper size 4. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Chapter 7 5. 1 Letter or A4 paper 2 Legal paper (extends over the edge of the In tray) Lower the Out tray. Print 1. Open the Printer Properties box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General Everyday Printing, and then specify the following print settings: – Paper Type: Plain paper – Paper Size: An appropriate paper size 4.
Guidelines ● Avoid using envelopes that have the following features: – Clasps or windows – Thick, irregular, or curled edges – Shiny or embossed coatings – Wrinkles, tears, or other damage ● Align the envelope edges before inserting the envelopes in the In tray. ● Do not exceed the In tray capacity: 10 envelopes. Prepare to print 1. Raise the Out tray, and then remove all paper from the In tray. 2. Slide the paper guide all the way to the left. 3.
Chapter 7 Guidelines ● Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure. ● Do not exceed the In tray capacity: 20 sheets of brochure paper. Prepare to print 1. Raise the Out tray. 2. Slide the paper guide all the way to the left. 3.
3. 4. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: – Paper Type: Click More, and then select an appropriate brochure paper. – Paper Size: An appropriate paper size – Orientation: Portrait or Landscape – Print On Both Sides: Manually For more information, see Two-sided printing. Click OK to print. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Chapter 7 2. 3. Click the Paper/Quality tab, and then specify the following print settings. – Size is: An appropriate card size – Type is: Click More, and then select an appropriate card type. – Print Quality: Normal Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Postcards To print postcards, use the Paper/Quality tab.
Transparencies To print transparencies, use the Printing Shortcuts tab. For great results, use HP Premium Inkjet Transparency Film. Guidelines Do not exceed the In tray capacity: 30 transparencies. Prepare to print 1. Raise the Out tray, and then remove all paper from the In tray. 2. Slide the paper guide all the way to the left. 3. Place the transparencies in the In tray. The side to be printed on should face down and the adhesive strip should face up and toward the printer. 4. 5. 6.
Chapter 7 Guidelines ● Use only paper, plastic, or clear labels that are designed specifically for inkjet printers. ● Use only full sheets of labels. ● Avoid using labels that are sticky, wrinkled, or pulling away from the protective backing. ● Do not exceed the In tray capacity: 20 sheets of labels (use only Letter or A4-size sheets). Prepare to print 1. Raise the Out tray, and then remove all paper from the In tray. 2. Slide the paper guide all the way to the left. 3.
Guidelines ● Use only cards and small media that meet the paper size specifications for the printer. For specifications, see the reference guide that came with the printer. ● Do not exceed the In tray capacity: 30 cards. Prepare to print 1. Raise the Out tray, and then remove all paper from the In tray. 2. Slide the paper guide all the way to the left. 3. Place the cards in the In tray, as far to the right as possible.
Chapter 7 Guidelines Do not exceed the In tray capacity: 100 sheets of paper. Prepare to print 1. Raise the Out tray. 2. Slide the paper guide all the way to the left. 3. Place plain paper in the In tray, pushing the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper stack. 5. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Booklet Printing.
7. Click Continue to finish printing the booklet. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Posters For poster printing, sections of the poster are automatically arranged on individual sheets that can be taped together. Guidelines ● After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together. ● Do not exceed the In tray capacity: 100 sheets of paper. Prepare to print 1. Raise the Out tray. 2.
Chapter 7 5. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is: An appropriate paper size – Type is: Plain paper 3. Click the Finishing tab, and then specify the following print settings: – Pages Per Sheet and Posters: Poster 2 x 2, Poster 3 x 3, Poster 4 x 4, or Poster 5 x 5 – Orientation: Portrait or Landscape 4. Select any other print settings that you want, and then click OK.
5. Slide the paper guide firmly against the edge of the paper stack. 6. Lower the Out tray. Print Note If your software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. 3. 4. Open the Printer Properties dialog box.
8 Printing tips Save time ● ● ● ● Use the Printing Shortcuts tab. Set printer default settings for options that you often use. Create print task quick sets for documents that you often print. Set the order that the pages print. Save money ● ● ● ● Use Fast/economical printing. Print multiple pages on a single sheet of paper. Print a two-sided document. Use HP Everyday Photo Paper to save money and ink when printing photos.
General everyday printing Use General everyday printing to print documents quickly. ● ● Documents E-mail Presentation printing Use Presentation printing to print high-quality documents, including: ● ● ● Letters Brochures Transparencies Print in grayscale Follow these steps to print in grayscale: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the What do you want to do? drop-down list, click Fast/Economical Printing.
Chapter 8 Follow these steps to change the default settings: 1. Click the task tray icon. 1 2. 3. 4. Task tray icon The Printer Properties dialog box appears. Select the options that you want to use as the default settings. Click OK. A dialog box appears stating that the new settings will be used every time you print. If you do not want to see this dialog box again, select the Don't show me this message again check box. Click OK to save the new default print settings.
Note The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing. Set the page order The page order determines the order in which your multipage documents print. To set the page order, follow these steps: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Advanced tab. Click Document Options, and then click Layout Options.
Chapter 8 5. Before the document prints, a preview appears. Do one of the following: – Click File and then click Print to HP Deskjet to print the document. – Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again. Set a custom paper size Use the Custom paper size dialog box to print on a special paper size. Note This feature is not available for all paper types. Follow these steps to define a custom paper size: 1.
Use a print task quick set Follow these steps to use a print task quick set: 1. 2. 3. 4. Open the Printer Properties dialog box. A Print Task Quick Sets drop-down list appears at the top of most tabs. Go to Print Task Quick Sets on any tab where it appears. In the drop-down list, click the print task that you want to use. Click OK. Note To restore default print settings, click Default Print Settings in the Print Task Quick Sets drop-down list, and then click OK.
Chapter 8 4. 5. 6. 7. In the Print On Both Sides drop-down list, click Manually. Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages with the printed side facing up. Click Continue to print the even-numbered pages. Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow the steps for that binding.
7. Click Continue to print the even-numbered pages. Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Finishing tab. Select the following check boxes: – Print On Both Sides (Manually) – Preserve Layout – Flip Pages Up Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first.
Chapter 8 Landscape 6. Click Continue to print the even-numbered pages. Resize a document Use the printer software for either of these tasks: ● ● Print a document on a paper size different from the size for which it is formatted. Shrink or enlarge text and graphics on the printed page. Print on a different paper size Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available.
Shrink or enlarge text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the paper size. Follow these steps to shrink or enlarge text and graphics: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Effects tab. In the % of normal size box, type the percentage by which you want to shrink or enlarge the text and graphics. One hundred percent represents the actual size of the text and graphics.
Chapter 8 For instructions about applying watermarks, follow the steps for applying an existing watermark to a document. Use the What's This? help to learn about the features that you see on the Printer Properties dialog box.
9 Printer software ● ● ● ● Use the Printer Properties dialog box to select printing options. Use the What's This? help to learn more about specific print settings. View the Ink Status window for the approximate ink level of each print cartridge. Download printer software updates for the latest features and improvements. Printer Properties dialog box The printer is controlled by software that is installed on your computer.
Chapter 9 Note This feature might not be available in your operating environment. Print cartridge information and ordering For print cartridge information and to link to HP's Web site for ordering print cartridges, click the Print Cartridge Information button. Displaying the Ink Status window If you do not want the Ink Status window to appear when you print, select the Do not show this again check box in the lower-left corner of the window.
10 Maintenance ● ● ● ● ● ● ● ● ● ● ● ● ● Install print cartridges Set the auto-off feature Align the print cartridges Calibrate color Calibrate print quality Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Printer Toolbox Install print cartridges When you need to replace print cartridges, make sure you have the correct print cartridges for your printe
Chapter 10 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Note This feature might not be available in your operating environment.
6. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. 1 Remove plastic tape Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7.
Chapter 10 8. Close the printer cover. Align the print cartridges for optimum print quality. For information about storing print cartridges, see Maintain print cartridges. For information about recycling empty print cartridges, see Print cartridge recovery. Warning Keep both new and used print cartridges out of the reach of children.
4. Click Align, and then follow the onscreen instructions. Note This feature might not be available in your operating environment. Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartridge consistently look incorrect. Before performing a color calibration, align the print cartridges, and then reprint the photo. If the color is still incorrect, perform a color calibration. To calibrate color: 1. 2. 3. 4. 5.
Chapter 10 If your documents are still missing lines or dots after cleaning, replace the print cartridges. Caution Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. Note This feature might not be available in your operating environment. Print a test page Follow these instructions to print a test page: 1. 2. Open the printer Toolbox. Click the Print a Test Page button, and then follow the onscreen instructions.
Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. Caution Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.
Chapter 10 3. 4. 1 Ink nozzles (do not touch) 2 Copper contacts Repeat this process until no ink residue or dust appears on the swab. Insert the print cartridges in the printer, and then close the printer cover. Maintain print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● ● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15° to 35° C or 59° to 95° F).
Remove the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge. Slide the print cartridge out of the protector. Caution Do not drop the print cartridge. Dropping the print cartridge can damage it. Printer Toolbox The printer Toolbox contains a number of useful tools to enhance the performance of the printer.
11 Troubleshooting ● ● ● ● ● ● ● ● ● ● ● ● ● ● Printer does not print Paper jam Paper problems Printer is stalled Print cartridge problems Photos do not print correctly PictBridge problems Print quality is poor Document is misprinted Problems with borderless documents Error messages Printer lights are on or flashing Document prints slowly If you continue to have problems Printer does not print Verify the following Verify the following conditions if the printer is not printing: ● ● ● ● ● ● ● The printer
Check the print queue The printer will not print if a print job is stalled in the print queue. To resolve a print job that is stalled in the queue, complete the following steps: 1. 2. 3. 4. 5. 6. 7. 8. For Windows 2000, click Start, click Settings, and then click Printers. For Windows XP, click Start, and then click Printers and Faxes. Double-click the name of the HP Deskjet printer. Click the Printer menu, and then click Pause Printing. Click the Printer menu again, and then click Cancel all documents.
Chapter 11 5. 6. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. Replace the rear access door securely. If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front. 7. 8.
Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, check the following: Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications.
Chapter 11 If the light still flashes, repeat the steps. Print cartridge problems Incorrect print cartridge The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. To verify that you have the correct print cartridges: 1. 2. 3. 4. 5. 6. Open the printer cover. Read the selection number on the print cartridge label.
3. 4. If the Resume light is not flashing, the problem is solved. If the Resume light is flashing, go to the next step. Manually clean the print cartridge. Reinsert the print cartridge in the printer and close the printer cover. If the Resume light is still flashing, the print cartridge is faulty and must be replaced. Note You can print with one print cartridge in ink-backup mode if you do not have a replacement print cartridge available. 5.
Chapter 11 2. 3. Slide the paper forward until it stops. Slide the paper guide firmly against the edge of the paper. Do not press the guide so firmly against the paper that the paper bends or curls.
4. A black and a tri-color print cartridge must be installed for print quality calibration. Reprint the photo. Part of the photo is faded If part of the photo is faded, follow these guidelines. Part of the photo is faded Fading might occur on the edges or near the edges of a photo. Fading occurs on the edges of a photo Verify that the photo paper is not curled.
Chapter 11 If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions: ● ● ● Install a photo print cartridge and a tri-color print cartridge in the printer. Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi. Rotate the image 180°.
(continued) State of the lights Task Connection light is on and the Error light is flashing The camera has lost power. Replace the camera batteries or connect it to a power supply. Connection light is on and the Error light flashes twice The camera has requested an unsupported command. Print quality is poor Streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges might be low on ink or might need to be cleaned.
Chapter 11 1 ● Remove plastic tape Consider selecting a higher print quality. Blank pages print ● The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. 1 ● ● Remove plastic tape The print cartridges might be out of ink. Replace one or both empty print cartridges. You might be trying to print a borderless document with only the black print cartridge installed.
Note If you increase the ink volume, move the Dry Time slider toward More to avoid smearing the ink. 9. Click OK, and then click OK again. Document is misprinted Text and images are misaligned If the text and images on your printouts are misaligned, then align the print cartridges. Document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guide fits firmly against the edge of the paper. 3. Reprint the document.
Chapter 11 Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines: ● ● ● ● Verify that the paper size that is specified in the Paper Size drop-down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the In tray. Select the appropriate paper type in the Paper Type drop-down list on the Printing Shortcuts tab.
2. 3. 4. Reprint the photo. If the lines still occur, perform a print quality calibration. Both a black and a tri-color print cartridge must be installed for print quality calibration. Reprint the photo. Image is printed at an angle Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. If the problem is not caused by the source image, follow these steps: 1. 2. 3. 4.
Chapter 11 Note The colors in the image might become lighter. 8. Click OK. If the problem persists, try the following steps: 1. 2. 3. Remove the photo paper, and then load plain paper in the In tray. Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button. Repeat step 2 until the self-test page contains no ink smears. Part of the photo is faded If part of the photo is faded, follow these guidelines.
Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions: ● ● ● Install a photo print cartridge in the printer. Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi. Rotate the image 180°. Photo has an unwanted border The following conditions can create an unwanted border.
Chapter 11 For photo paper with a tear-off tab If the border appears below the tear-off tab, remove the tab. If the border appears above the tear-off tab: ● ● Align the print cartridges. Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. Error messages Out of paper message If you receive an out of paper message, follow these guidelines.
"Two-way communication cannot be established" or "Printer not responding" The printer might not be able to communicate with the computer if the USB cable is too long. If you receive this error message, make sure that the USB cable is not greater than 5 meters (approximately 16 feet, 5 inches) in length. Incorrect print cartridge message The printer can only print when the correct print cartridges are installed. If you receive an incorrect print cartridge message, follow these instructions.
Chapter 11 If the In tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing. Printer lights are on or flashing What the lights indicate The printer lights indicate the printer status. 1 Power light 2 Resume light Power light is flashing 1 Power light If the Power light is flashing, the printer is preparing to print. The light stops flashing when the printer has received all data.
Resume light is flashing 1 Resume light If the Resume light is flashing, check the following conditions: ● ● ● ● ● The printer might be out of paper. Place paper in the In tray, and then press the Resume button. There might be a paper jam. Follow these instructions to clear a paper jam. The print cartridges are the correct print cartridges for the printer and are properly installed. A print cartridge might be low on ink. If a print cartridge is low on ink, consider replacing the print cartridge.
Chapter 11 Complex documents, graphics, or photos are printing Documents containing graphics or photos print more slowly than text documents. Best or maximum dpi print mode is selected The printer prints more slowly when Best or maximum dpi is selected as the print quality. To increase the printer speed, select a different print quality mode. Printer is in ink-backup mode The printer might print more slowly if it is in ink-backup mode. To increase the print speed, use two print cartridges in the printer.
12 Supplies ● ● Paper USB cables Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping.
13 Specifications ● Printer specifications Printer specifications See the reference guide that came with your printer for complete printer specifications, including this information: ● ● ● ● 86 Types, sizes, and weights of paper and other printing media that can be used with your printer Print speeds and resolutions Power requirements Computer operating system requirements HP Deskjet 5400 series
14 Environmental information ● ● Environmental statement Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and elimination Paper use: The Print Cancel button allows the user to save paper by quickly canceling a print job as needed.
Chapter 14 Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you.
fabrication processes, copper wire, steel plates, and the precious materials used in electronics. Depending on the model, HP is able to recycle up to 65% of the print cartridge by weight. The remaining parts that cannot be recycled (ink, foam, and composite parts) are disposed of in an environmentally responsible manner.
Index A accessibility 2 adaptive lighting 20 aligning print cartridges 58 auto-off feature 58 B booklet printing 37 borderless printing guidelines 76 brightness 22 brochure printing 31 buttons Power button 7 Print Cancel button 8 Resume button 8 C calibrating print quality 59 cleaning print cartridges automatically 59 print cartridges manually 61 printer body 60 color calibration 59 color tone 22 custom paper size 46 D default print settings 43 digital photos 19 document printing 29 document prints slowly c
Index photos, digital 19 PictBridge lights 9 PictBridge printing 25 PictBridge problems 72 postcard printing 34 poster printing 39 presentation printing 43 print cartridge is in the wrong slot message 69 print cartridge problem message 68 print cartridges aligning 58 cleaning automatically 59 cleaning manually 61 installing 55 maintaining 62 ordering information 60 photo print cartridge 20 recycling 88 replacing 13 selection numbers 55 storing 62 used with the printer 13 print preview 45 print quality 44 pr
printer ejects paper 66 printer is not printing 64 printer is stalled 67 printing in ink-backup mode message 69 Resume light is flashing 83 streaks and missing lines 73 streaks on photo 76 text and images are misaligned 75 too little ink on the page 74 too much ink on the page 74 unwanted border on photo 79 two-sided printing 47 U updates, download printer software 54 USB cable 85 connecting to the printer W watermarks 51 What's This help 92 15 53 HP Deskjet 5400 series
