NewportRG.
NewportRG.book Page ii Wednesday, April 24, 2002 6:32 PM Edition 2 April 2002 english notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
NewportRG.book Page iii Wednesday, April 24, 2002 6:32 PM reference guide english hp deskjet 5550 series printer table of contents introducing the hp deskjet 5550 series printer. . . . . . . . . . . . . . . . . . . . . . . .1 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NewportRG.book Page iv Wednesday, April 24, 2002 6:32 PM hp printer limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 english printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 6-ink color printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 regulatory model number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
NewportRG.book Page 1 Wednesday, April 24, 2002 6:32 PM english introducing the hp deskjet 5550 series printer what’s in the box Thank you for buying an hp deskjet 5550 series printer! Your printer box contains the following items: 1 5 2 6 7 3 8 4 1. 2. 3. 4. printer setup posters this reference guide printer software CD 5. power cord and power adapter or power adapter 6. black (hp 56) print cartridge 7. tri-color (hp 57) print cartridge 8.
NewportRG.book Page 2 Wednesday, April 24, 2002 6:32 PM english connectivity This printer has several connectivity options: network • USB cable Windows • parallel cable • network USB cable Purchase a Universal Serial Bus (USB) 2.0 full speed compliant cable. (In Japan only, a USB cable is included with the printer.) Use with Windows 98, Me, 2000, XP, and Macintosh. parallel cable Purchase parallel cable type IEEE-1284 compliant. Use with Windows 95, 98, NT 4.0, Me, 2000, and XP.
NewportRG.book Page 3 Wednesday, April 24, 2002 6:32 PM finding information english Several documents are included with the HP printer. They provide instructions on how to install the printer software, operate the printer, and find help. see... hp deskjet 5550 series for information about... platform CD Begin with the printer software CD to setup printer and install printer software. The printer software CD provides setup instructions.
NewportRG.book Page 4 Wednesday, April 24, 2002 6:32 PM english viewing the onscreen user’s guide The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Windows When you install the printer software, the onscreen user’s guide is installed automatically.
NewportRG.book Page 5 Wednesday, April 24, 2002 6:32 PM DOS Adobe Acrobat Reader 4.0 or later is required to view the user’s guide on Macintosh computers. If you do not have Acrobat Reader, install it from the printer software CD. In DOS operating systems, information is found in a text document called dosread.txt. This file is located on the printer software CD in the \djcp\ directory. For substitute the relevant code from the list below.
NewportRG.book Page 6 Wednesday, April 24, 2002 6:32 PM english buttons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. 1. Cancel button 2. Print Cartridge Status light 3. Resume button and light 4. Power button and light cancel button power button and light Pressing the Cancel button cancels the current print job. The Power button turns the printer on and off.
NewportRG.book Page 7 Wednesday, April 24, 2002 6:32 PM print cartridges 4. Unwrap the replacement print The printer uses three print cartridges: print cartridge selection number cartridge, then pull the pink tab to remove the plastic tape. product number black c6656 tri-color c6657 photo english using print cartridges c6658 For most printing, use the black (hp 56) and tri-color (hp 57) print cartridges. For photo printing, use the tri-color (hp 57) and photo (hp 58) print cartridges.
NewportRG.book Page 8 Wednesday, April 24, 2002 6:32 PM english installation troubleshooting hardware Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “accessing the user’s guide” on page 4 of this reference guide for instructions. what is the problem? The calibration page does not print. possible causes... to solve the problem...
NewportRG.book Page 9 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “viewing the user’s guide” on page 4 of this reference guide for instructions. what is the problem? The installation program will not automatically start when the CD is inserted. possible causes...
NewportRG.book Page 10 Wednesday, April 24, 2002 6:32 PM english installation troubleshooting, continued Windows, continued what is the problem? The printer software did not install correctly. 10 possible causes... to solve the problem... • There may be a conflict with a virus protection program or other software programs. • There may be a conflict with a peripheral device connected to your printer. Uninstall the printer software, then reinstall it. 1.
NewportRG.book Page 11 Wednesday, April 24, 2002 6:32 PM installation troubleshooting, continued english Windows USB Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “viewing the user’s guide” on page 4 of this reference guide for instructions. what is the problem? When I tried to install USB, the installation stopped.
NewportRG.book Page 12 Wednesday, April 24, 2002 6:32 PM english installation troubleshooting, continued Windows USB, continued what is the problem? When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. If you are using Windows 2000, the “Unknown Device” message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the “Unknown Device” message does mean that there is a problem. Use the troubleshooting steps below.
NewportRG.book Page 13 Wednesday, April 24, 2002 6:32 PM contacting hp customer care center english The HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the onscreen user’s guide. See “viewing the onscreen user’s guide” on page 4. 2. Access HP e-support. • Check HP's Web support pages for product help. • Send HP an email. 3.
NewportRG.book Page 14 Wednesday, April 24, 2002 6:32 PM english hp support by phone HP provides telephone support free of charge during the printer’s free phone support period. before placing a call Before placing a call for help, try these other free support options: • user’s guide; see “viewing the onscreen user’s guide” on page 4 free phone support period • setup poster The list below shows the free phone support period for your country/region. Standard phone company charges apply.
NewportRG.book Page 15 Wednesday, April 24, 2002 6:32 PM http://www.hp.com/cpso-support/guide/ psd/expectations.
NewportRG.book Page 16 Wednesday, April 24, 2002 6:32 PM english after the free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country/ region to discover the available support options. See “support phone numbers” on page 15. obtaining hp repair If your HP printer needs to be repaired, call HP phone support. A trained HP support technician will diagnose the problem and coordinate the repair process.
NewportRG.book Page 17 Wednesday, April 24, 2002 6:32 PM hp printer limited warranty statement software printer North America (including Canada) 90 days 1 year Asia Pacific 90 days 1 year Europe 90 days 1 year Latin America 90 days 1 year A.
english NewportRG.book Page 18 Wednesday, April 24, 2002 6:32 PM B. limitations of warranty D. local law TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 1. This Warranty Statement gives the customer specific legal rights.
NewportRG.book Page 19 Wednesday, April 24, 2002 6:32 PM printer specifications FastDraft: Up to 17 pages per minute Everyday: Up to 8 pages per minute Normal: Up to 6 pages per minute Inkjet Paper/Best/1200 dpi text rendering: Up to 2 pages per minute mixed text with color graphics print speed* FastDraft: Up to 12 pages per minute Everyday: Up to 6 pages per minute Normal: Up to 4 pages per minute Inkjet Paper/Best/1200 dpi text rendering: Up to 0.5 page per minute * These are approximate figures.
english NewportRG.
