FDR_RG.
english FDR_RG.
FDR_RG.book Page 1 Wednesday, July 31, 2002 9:38 AM reference guide english hp deskjet 6120 series printer table of contents introducing the hp deskjet 6120 series printer . . . . . . . . . . . . . . . . . . . . . . . . . . 3 what’s in the box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 USB cable . . . . . . . . . . . . . . . . . . . . . . . . . .
FDR_RG.book Page 2 Wednesday, July 31, 2002 9:38 AM Edition 1 September 2002 english Copyright 2002 Hewlett-Packard Company notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
FDR_RG.book Page 3 Wednesday, July 31, 2002 9:38 AM english introducing the hp deskjet 6120 series printer what’s in the box Thank you for buying an hp deskjet 6120 series printer! Your printer box contains the following items: 1. printer 2. two-sided printing accessory (duplexer) 3. setup posters 4. this reference guide 5. printer software CD 6. black (hp 45) print cartridge 7. tri-color (hp 78) print cartridge 8.
FDR_RG.book Page 4 Wednesday, July 31, 2002 9:38 AM english connectivity This printer has several connectivity options: • USB cable • Network USB cable Purchase a Universal Serial Bus (USB) 2.0 full speed compliant cable. Use with Windows 98, Me, 2000, XP, and/or Macintosh computer systems. Macintosh computers running Mac OS 8.6 can connect to the printer only through the printer’s USB port. network Both the Windows and Macintosh platforms offer a number of ways to connect the printer to a network.
FDR_RG.book Page 5 Wednesday, July 31, 2002 9:38 AM finding information see... for information about...
FDR_RG.book Page 6 Wednesday, July 31, 2002 9:38 AM english viewing the onscreen user’s guide The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur. Windows When you install the printer software, the onscreen user’s guide is installed automatically.
FDR_RG.book Page 7 Wednesday, July 31, 2002 9:38 AM Macintosh If you are a Mac OS X v10.1+ user, view the onscreen user’s guide with Adobe Acrobat Reader 5.0 (available free of charge from www.adobe.com). You will not be able to navigate the onscreen user’s guide using Preview. Reader is not installed on your computer. english Adobe Acrobat Reader 4.0 or later is required to view the user’s guide in Mac OS 8.6 and 9.04+. If you do not have Acrobat Reader, install it from the printer software CD.
FDR_RG.book Page 8 Wednesday, July 31, 2002 9:38 AM english buttons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. LINK ACT 1. cancel button 2. print cartridge status light 3. resume button and light 4. power button and light 5. link light 6. activity light cancel button power button and light Pressing the Cancel button cancels the current print job.
FDR_RG.book Page 9 Wednesday, July 31, 2002 9:38 AM built-in ethernet Only Macintosh computers running Mac OS 9.04+ or Mac OS X v10.1+ and that support TCP/IP can communicate with the printer via the printer’s built-in ethernet feature. The printer does not support AppleTalk. LINK ACT 1. link light 2. activity light lights internal web page The Link light is solid when the printer is powered on and connected to an ethernet network.
english FDR_RG.book Page 10 Wednesday, July 31, 2002 9:38 AM connect the printer install the printer software cables Windows Use a CAT-5 ethernet cable with an RJ-45 plug to connect the printer to a network. 1. Insert the printer software CD in the Caution! Do not use a phone cord to connect the printer to an ethernet network, and do not connect the printer to a phone jack. instructions Follow these steps to connect the printer to an ethernet network: 1.
FDR_RG.book Page 11 Wednesday, July 31, 2002 9:38 AM Macintosh Mac OS 9.04+ Download the Mac OS 9.04+ printer driver and installation instructions from HP's website: http://www.hp.com/ Mac OS X v10.1+ 1. Insert the printer software CD in the computer's CD-ROM drive. If you have trouble installing the printer software, see “troubleshooting: ethernet” on page 18. support troubleshooting The CD contents window appears. 2. Double-click the hp deskjet installer icon.
FDR_RG.book Page 12 Wednesday, July 31, 2002 9:38 AM english print cartridges using print cartridges 4. Lift the print cartridge out of the The printer uses the following print cartridges: print cartridge selection number product number black 51645 tri-color c6578 cradle. To return empty print cartridges to HP, see “print cartridge recovery” in the onscreen user’s guide. 5. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape.
FDR_RG.book Page 13 Wednesday, July 31, 2002 9:38 AM installation troubleshooting Use the information in this section if you have problems setting up your HP printer. If you need help after the printer is set up, see the onscreen user’s guide in the Printer Assistant. See “viewing the onscreen user’s guide” on page 6 of this reference guide for instructions. what is the problem? The installation program does not start automatically when the CD is inserted. possible causes... • Auto-run is disabled.
FDR_RG.book Page 14 Wednesday, July 31, 2002 9:38 AM english installation troubleshooting, continued what is the problem? The printer software seemed to install correctly, but the printer name does not appear when File > Print is selected. The printer is not shown in the Printers folder on the Control Panel. possible causes... The printer software was not installed successfully. 14 to solve the problem... 1.
FDR_RG.book Page 15 Wednesday, July 31, 2002 9:38 AM Windows USB what is the problem? The Plug and Play operation did not complete (the New Hardware Wizard did not finish). possible causes... The computer could not find the printer driver. to solve the problem... 1.Cancel the New Hardware Wizard. 2.Remove the printer software CD from the CD-ROM drive. 3.Re-insert the printer software CD into the computer’s CD-ROM drive. 4.Follow the onscreen instructions to install the printer software.
FDR_RG.book Page 16 Wednesday, July 31, 2002 9:38 AM english installation troubleshooting: Windows USB, continued what is the problem? When I tried installing the printer software the installation stopped. When I tried installing again, the New Hardware Found Wizard was gone and the USB port was not available. possible causes... The operating system terminated the installation before it was complete. 16 to solve the problem... 1.
FDR_RG.book Page 17 Wednesday, July 31, 2002 9:38 AM installation troubleshooting: Windows USB, continued english what is the problem? When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. If you are using Windows 2000, the “Unknown Device” message does not mean that there is a problem. However, if you are using Windows 98, Me, or XP, the “Unknown Device” message does mean that there is a problem. Use the troubleshooting steps below to solve the problem.
FDR_RG.book Page 18 Wednesday, July 31, 2002 9:38 AM english troubleshooting: ethernet Use the information in this section if you have problems setting up your HP printer with its built-in ethernet feature. If you need help after the printer is set up, see the electronic documentation. what is the problem? The ethernet cable is connected to the printer, but the Link light is off. possible causes... 18 to solve the problem... The printer is not powered on.
FDR_RG.book Page 19 Wednesday, July 31, 2002 9:38 AM troubleshooting: ethernet, continued english what is the problem? The printer cannot be detected during software installation. possible causes... to solve the problem... The printer is not connected to the network. Connect the printer to the network (see “connect the printer” on page 10). The computer is not connected to the network. Verify that the computer is connected to the network. The computer cannot discover the printer’s IP address.
FDR_RG.book Page 20 Wednesday, July 31, 2002 9:38 AM english contacting hp support HP support provides expert advice on using your HP printer or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Search the user’s guide on your computer. See “viewing the onscreen user’s guide” on page 6. 2. Use the Internet any time of the day to: • Check for software updates from HP.
FDR_RG.book Page 21 Wednesday, July 31, 2002 9:38 AM hp support by phone free phone support period The list below shows the free phone support period for your country/region. Standard phone company charges apply.
FDR_RG.book Page 22 Wednesday, July 31, 2002 9:38 AM english support phone numbers If you need help solving a problem, contact HP support using one of the phone numbers on the inside front cover of this book. For the most up-to-date list of phone numbers for your country/ region, refer to HP’s website at www.hp.com/support. after the free phone support period After the free phone support period, help is available from HP at an additional cost.
FDR_RG.book Page 23 Wednesday, July 31, 2002 9:38 AM hp printer limited warranty statement software printer North America (including Canada) 90 days 1 year Asia Pacific 90 days 1 year Europe 90 days 1 year Latin America 90 days 1 year A.
english FDR_RG.book Page 24 Wednesday, July 31, 2002 9:38 AM B. limitations of warranty D. local law TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 1. This Warranty Statement gives the customer specific legal rights.
FDR_RG.book Page 25 Wednesday, July 31, 2002 9:38 AM product specifications Draft: Up to 20 pages per minute Fast Normal: Up to 11 pages per minute Normal: Up to 7 pages per minute Best: Up to 1.4 pages per minute mixed text with color graphics print speed* Draft: Up to 13 pages per minute Fast Normal: Up to 6.9 pages per minute Normal: Up to 5 pages per minute Best: Up to 1.2 pages per minute * These are approximate figures.
english FDR_RG.
