(English) Windows Connect * Reference Manual

16
English
HP Customer Care
HP DeskJet printers set the
standard for quality and reliability, so you have
made an excellent choice. Should you need help,
however, HP Customer Care’s award-winning
service and support is nearby to provide expert
advice on using your HP printer or to answer
specific questions about a problem you are
having. Whether online or by phone, you’ll find
the support you need—and you’ll find it fast.
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online is a great place to go
for answers to questions about your HP products.
You’ll get instant access to everything from
helpful printing tips to the latest product and
software updates—24 hours a day, seven days a
week, all at no charge to you.
If you have a modem connected to your
computer and subscribe to an online service or
have direct access to the Internet, you can obtain
a wide variety of information about your printer
at the following web sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/fr
German:
http://www.hp.com/cposupport/de
Japanese:
http://www.jpn.hp.com/CPO_TC/eschome.htm
Korean:
http://www.hp.co.kr/go/support
Portuguese:
http://www.hp.com/cposupport/pt
Spanish:
http://www.hp.com/cposupport/es
Simplified Chinese:
http://www.hp.com.cn/go/support
Traditional Chinese:
http://support.hp.com.tw/psd
From HP Customer Care Online you can link
to HP Customer Care User Forums and HP
Customer Care Email.
HP Customer Care User Forums
They’re friendly. They’re informative. Check out
our online user forums. Simply review existing
messages left by other HP users to find the
answers you’re looking for. You can also post
your questions, then check back later for ideas
and suggestions from knowledgeable users and
system operators.
HP Customer Care by Email
Connect with HP via email and receive a personal
reply from an HP Customer Care service
technician. Responses are normally provided
within 24 hours of receipt (excluding holidays).
A great option for those non-urgent questions.
Note: HP Customer Care by Email may not be
available in all languages.
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