(English) Windows Connect * Reference Manual

18
English
HP Customer Care by Phone
✻
Long distance charges may apply in different regions.
Before placing a call for help, please make sure
that:
1. You have checked your Quick Start Poster
and this Reference Manual for installation and
troubleshooting tips.
2. You have checked HP Customer Care Online
for product help. See page 16 for HP web site
addresses.
3. If you cannot solve your problem using the
above, then call an HP service technician while
you’re in front of your computer and printer.
Before you call, be sure you have the following
information:
- Your printer’s serial number (the label is
on the back of the printer).
______________________________
- Your printer’s model number (the label is
on the front of the printer).
______________________________
- The model of the computer.
______________________________
- The version of the printer software.
______________________________
Then we can help you with your questions
immediately!
See the list below for your country’s HP
Customer Care Center phone number:
• Africa/Middle East 41 22/780 41 11
• Argentina [phone]
• Australia [phone]
• Austria 43 (0) 660 6386
• Belgium (Dutch) 32 (0)2 62688 06
• Belgium (French) 32 (0)2 62688 07
• Brazil 011 829-6612
• Canada [phone]
• Chile 800 36 0999
• China 8610-65645959
• Czech Republic 42 (2) 471 7321
• Denmark 45 (0) 39 294099
• Finland 358 (9) 2034 7288
• France 33 (0) 143623434
• Germany 49 (0) 180 532 6222
• Greece 30 1 689 64 11
• Hong Kong (800) 96 7729
• Hungary 36 (1) 252 4505
• India 91 11 682 60 35
• Indonesia 6221 350 3408
• Ireland 353 (0) 1662 5525
• Israel 972-9-9524848
• Italy 39 (0) 2 264 10350
• Japan, Osaka 81 6 6838 1155
• Japan, Tokyo 81 3 3335-8333
• Korea 02 3270 0700
• Malaysia 03 2952566
• Mexico D.F. 258 9922
• Mexico, Guadalajara 01 800 472 6684
• Middle East/Africa 41 22/780 41 11
• Netherlands 31 (0) 20 606 8751
• New Zealand [phone]
• Norway 47 (0) 22 116299
• Philippines 65 272 5300
• Poland ([phone]
• Portugal 351 (0) 1 318 00 65
• Russia 7095 923 50 01
• Singapore 65 272 5300
• Spain 34 (9) 02321 123
Region
Phone
Support
✻
DeskJet 640C
Series
North America
(including Canada) 90 days
Asia Pacific 90 days
Europe 90 days
Latin America 1 year
eng_90025_640C_RefMan.fm Page 18 Friday, February 25, 2000 9:22 AM