(English) Windows Connect * Reference Manual

19
English
• Sweden 46 (0) 8 6192170
• Switzerland 41 (0) 84 8801111
• Taiwan 886 2-2717-0055
• Thailand (66-2) 661 4011
• Turkey 90 1 224 59 25
• United Kingdom 44 (0) 171 512 5202
• U.S. [phone]
• Venezuela 800 47 888
• Venezuela, Caracas 207 8488
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are
subject to change without notice. [HP Customer
Care Online help (page 16) on the internet is still
available for free!]
• For quick questions in the United States only,
call [phone]. The charges are $2.50
per minute and will not exceed $25.
• For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten
minutes in length, call [phone]. The
fee is US $25 per call, charged to your Visa or
MasterCard.
• If, during your phone call, it is determined
that your printer requires repair and you are
within your printer’s Limited Warranty period
(see page 24), you will not be charged for the
phone support service. However, for countries
where the above toll-free phone numbers are
not available, the regular long-distance
charges may apply.
Extended Warranty Options
If you would like to extend your printer coverage
beyond the limited warranty period, you have the
following options:
• Consult your reseller to get extended
coverage.
• If your reseller does not offer service contracts,
please call HP directly and ask about our
HP Service Agreements. In the U.S., call (800)
446-0522; in Canada, call [phone]. For
HP Service Agreements outside the U.S. and
Canada, contact your local HP Sales Office.
HP Customer Care Repair
If your HP printer is ever in need of
repair, simply call the HP Customer Care Center.
A trained service technician will diagnose the
problem and coordinate the repair process for
you. This service is free during your printer’s
standard warranty. Beyond the warranty period,
repairs are charged on a time and materials basis.
eng_90025_640C_RefMan.fm Page 19 Friday, February 25, 2000 9:22 AM