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UserGuide_QuickRef.book Page ii Tuesday, May 15, 2001 4:34 PM language 1 acknowledgements Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. notice The information contained in this document is subject to change without notice.
UserGuide_QuickRef.book Page i Tuesday, May 15, 2001 4:34 PM language 1 quick reference guide hp deskjet 656c series table of contents introducing the hp deskjet printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 print cartridges . . . . printer cables . . . . . software updates . . . finding information . ... ... ... ... ... ... ... ... ... ... ... ... .... .... .... .... ... ... ... ... ... ... ... ... .... .... .... .... ... ... ... ... ... ... ... ... ... ... ..
language 1 UserGuide_QuickRef.
UserGuide_QuickRef.book Page 1 Tuesday, May 15, 2001 4:34 PM introducing the hp deskjet printer Thank you for buying an HP Deskjet printer! Your printer box contains the following items: • HP Deskjet 656c printer • quick reference guide • Power cord • quick start poster • Power module • Black print cartridge • Printer software CD • Tri-Color print cartridge If any of these items is missing from your box, talk to your HP dealer or contact HP Customer Care.
language 1 UserGuide_QuickRef.book Page 2 Tuesday, May 15, 2001 4:34 PM print cartridges printer cables The HP Deskjet printer box includes two print cartridges. The print cartridge boxes and the electronic quick help manual contain installation instructions. A printer cable is not included in the box. Purchase a USB-compliant interface cable which is used with Windows 98, Me, and 2000 systems.
UserGuide_QuickRef.book Page 3 Tuesday, May 15, 2001 4:34 PM finding information for information about... see...
UserGuide_QuickRef.book Page 4 Tuesday, May 15, 2001 4:34 PM language 1 viewing quick help The electronic manual, quick help, offers instructions for using the HP Deskjet. Information is also provided to help you solve printer problems that may occur.
UserGuide_QuickRef.book Page 5 Tuesday, May 15, 2001 4:34 PM If you want to view the manual in one of these languages: language 1 1. Double-click the hp printer assistant icon on your computer desktop. 2. Click the quick help button on the hp printer assistant screen. 3. Select quick help is available in other languages at the bottom of the quick help screen. 4. Insert the printer software CD into the computer’s CD-ROM drive. 5. Select your language from the list that appears.
UserGuide_QuickRef.book Page 6 Tuesday, May 15, 2001 4:34 PM language 1 contacting hp customer care HP Customer Care provides expert advice on using your HP Deskjet or solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use quick help. 2. Access HP e-support.
UserGuide_QuickRef.book Page 7 Tuesday, May 15, 2001 4:34 PM hp support by phone free phone support period The list below shows the phone support period for your region. Standard phone company charges apply.
language 1 UserGuide_QuickRef.book Page 8 Tuesday, May 15, 2001 4:34 PM before placing a call support phone numbers Before placing a call for help, try these other free support options: If you need help solving a problem, contact HP support using one of the phone numbers in the table below. If the phone number for your region is not listed, please refer to HP's Website: http://www.hp.com/cpso-support/guide/ psd/expectations.html.
UserGuide_QuickRef.book Page 9 Tuesday, May 15, 2001 4:34 PM use this phone number... for this region... use this phone number... Greece 01 6189890 Switzerland 0 848 80 11 11 Hong Kong 3002 8555 Taiwan 2 2717 0055 Hungary 36 1 252 4505 Thailand 2 6614000 India 11 682 6035 Turkey 1 216 579 71 71 Indonesia 21 350 3408 United Kingdom 0207 512 5202 Ireland 01 662 5525 U.S.
UserGuide_QuickRef.book Page 10 Tuesday, May 15, 2001 4:34 PM language 1 obtaining hp repair If your HP Deskjet needs to be repaired, call HP phone support. A trained HP service technician will diagnose the problem and coordinate the repair process. For a list of HP support phone numbers, see “support phone numbers” on page 8. HP support will direct you to the best solution, whether it is an authorized service provider or an HP facility.
UserGuide_QuickRef.book Page 11 Tuesday, May 15, 2001 4:34 PM solving Windows installation problems what is the problem? I inserted the installation CD, but the computer could not read it. possible causes... • The CD is not properly inserted in the CDROM drive. • The CD is damaged. • The CD-ROM is damaged. to solve the problem... Reinsert the CD into the CD-ROM drive. Be careful to position the CD correctly.
language 1 UserGuide_QuickRef.book Page 12 Tuesday, May 15, 2001 4:34 PM what is the problem? possible causes... The printer software did not install correctly. • There may be a conflict with your virus protection program. • There may be a conflict with another software program. • There may be a conflict with a peripheral device connected to your printer. to solve the problem... Uninstall your printer software. For Windows 98, Me, and 2000: 1.
UserGuide_QuickRef.book Page 13 Tuesday, May 15, 2001 4:34 PM language 1 what is the problem? When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear. possible causes... to solve the problem... You may not be using Windows 98, Me, or 2000. Verify Windows 98, Me, or 2000 is running. Your USB cable may not be connected properly. 1. Disconnect and then reconnect the USB cable Your computer may not be USB enabled. In Windows 98, Me, or 2000: 1.
language 1 UserGuide_QuickRef.book Page 14 Tuesday, May 15, 2001 4:34 PM what is the problem? When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. possible causes... • Static electricity has built up in the cable between the printer and your computer. • You may have a defective USB cable. to solve the problem... 1. Disconnect the USB cable from the printer. 2. Unplug the printer from its power cord. 3. Wait approximately 30 seconds. 4.
UserGuide_QuickRef.book Page 15 Tuesday, May 15, 2001 4:34 PM limited warranty statement software print cartridges printer 90 days Please see package insert inside print cartridge box for warranty information. 90 days Asia Pacific (including Japan) 90 days Please see package insert inside print cartridge box for warranty information. 1 year Europe 90 days Please see package insert inside print cartridge box for warranty information.
language 1 UserGuide_QuickRef.book Page 16 Tuesday, May 15, 2001 4:34 PM B. limitations of warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. limitations of liability 1.
UserGuide_QuickRef.book Page 17 Tuesday, May 15, 2001 4:34 PM environmental statement Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. reduction and elimination • Extended warranty: See the“contacting hp customer care” on page 6 section of this manual.
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UserGuide_QuickRef.book Page 19 Tuesday, May 15, 2001 4:34 PM regulatory notices hewlett-packard company note This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
