HP Deskjet 6940 series User's guide
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Contents 1 2 3 4 5 6 7 User's guide Welcome.................................................................................................................4 Special features.....................................................................................................5 Get started..............................................................................................................6 Printer features .........................................................................................
Iron-on transfers ...................................................................................................65 Banners ................................................................................................................66 CD/DVD tattoos ....................................................................................................67 8 Printing tips..........................................................................................................69 Printing shortcuts ........
Contents 12 13 14 15 User's guide Banners do not print correctly ............................................................................106 Print quality is poor .............................................................................................106 Document is misprinted ......................................................................................108 Problems with borderless documents ................................................................109 Error messages ............
1 Welcome To find an answer to a question, select one of the following topics: ● ● ● ● ● ● ● ● ● ● ● ● ● ● 4 Special features Get started Connect to the printer Print photos Print photos from a digital camera Print other documents Printing tips Printer software Maintenance Troubleshooting Optional accessories Supplies Specifications Environmental information HP Deskjet 6940 series
2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● ● ● ● ● ● ● ● ● ● ● ● ● ● User's guide Built-in networking capabilities: Connect to a wired network without using an external print server. Ink-backup mode: Use ink-backup mode to continue printing with one print cartridge when the other print cartridge has run out of ink. Print Cancel button: Cancel print jobs at the touch of a button.
3 Get started ● ● ● ● ● ● ● ● Printer features Buttons and lights Paper trays Photo/envelope feeder Print cartridges Ink-backup mode Automatic paper-type sensor Quiet mode For a description of the optional accessories, see the optional accessories page. Printer features The printer has several features to make printing easier and more efficient.
1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessories User's guide 7
Chapter 3 Optional accessories (continued) Automatic Two-Sided Printing Accessory (optional) 250-Sheet Plain Paper Tray (optional) Auto Two-Sided Print Accessory with Small Paper Tray (optional) Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, and restart a job. The printer lights give you visual cues about the status of the printer.
Note Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electrical source. Print Cancel button Pressing the Print Cancel button cancels the current print job. Resume button The Resume light flashes when an action is required, such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.
Chapter 3 1. 2. The left status light represents the tri-color print cartridge, which is installed in the left side of the print cartridge cradle. – The light is on and solid when the tri-color print cartridge is low on ink. – The light flashes when the tri-color print cartridge needs to be serviced. The right status light represents the print cartridge that is installed on the right side of the print cartridge cradle.
when printing from the camera. If the camera is not PictBridge-compatible or is not in PictBridge mode, the amber Error light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide 2 Paper-length guide Out tray Printed pages are deposited in the Out tray.
Chapter 3 1 Out tray 2 Photo/envelope feeder Use the photo/envelope feeder to print single envelopes, small photos, and cards. Raise the Out tray to load paper or other media. Lower the Out tray before printing. To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. If you are printing in the Fast Draft mode, unfold the Out-tray extension stop. Do not unfold the Out-tray extension stop when printing on legal paper.
Photo/envelope feeder Use the photo/envelope feeder to print a variety of media sizes including the following documents: ● ● ● 1 Envelopes Photos Postcards Photo/envelope feeder Envelopes Follow these steps to use the photo/envelope feeder for single envelopes: 1. Insert the envelope into the photo/envelope feeder with the side to be printed on facing down and the flap to the left. 2. 3. Push the envelope into the printer as far as it will go without bending. Print the envelope.
Chapter 3 3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the photo. Postcards Follow these steps to use the photo/envelope feeder to print a single postcard: 1. 2. 14 Insert the postcard into the photo/envelope feeder with the side to be printed on facing down. Gently push the postcard into the photo/envelope feeder as far as it will comfortably go.
3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the postcard. Print cartridges Four print cartridges can be used with the printer. 1 Black print cartridge 2 Tri-color print cartridge 3 Photo print cartridge 4 Gray photo print cartridge Note The availability of print cartridges varies by country/region.
Chapter 3 You can find the selection number in three places: ● Selection number label: Look at the label on the print cartridge that you are replacing. 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer.
Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode. For instructions about installing a print cartridge, see the print cartridge installation page. Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in the printer, and then selects optimal print settings for that media. The result is fewer mouse clicks to start printing, and automatic optimal print quality on plain, photo, brochure and other high-quality papers.
4 Connect to the printer ● ● ● ● Wired Ethernet networking Connecting a digital camera USB Bluetooth wireless printing USB The printer connects to the computer with a universal serial bus (USB) cable. The computer must be running Windows 98 SE or later to use a USB cable. For instructions about connecting the printer with a USB cable, see the setup poster that came with the printer. Note A USB cable might not be packaged with the printer.
Wired Ethernet networking For setup information, click one of the following options: ● ● ● Ethernet basics What you need for a wired network Install the printer on an Ethernet network For a description of the printer's Ethernet feature, click one of the following options: ● ● ● ● ● Ethernet lights Report Page button Network light Reports page Embedded Web server (EWS) Other information: ● ● ● Resetting the printer to the factory default settings Troubleshooting Glossary Ethernet basics The printer's b
Chapter 4 1 RJ-45 plug Network communication TCP/IP Devices on a network communicate with one another using a "language" called a protocol. The printer is designed to operate on networks that use a popular protocol called TCP/IP. IP address Each device on a network identifies itself with a unique IP address. Most networks use a software tool, such as DHCP or AutoIP, to automatically assign IP addresses. Internet connections Networks might not be connected to the Internet.
● ● has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has eight contacts on the end. A phone connector has between two and six contacts. A desktop computer or laptop with either a wired or wireless connection to the router or access point. Broadband Internet access (recommended) such as cable or DSL.
Chapter 4 This example looks similar to the first example. However, in this example, the network devices are connected to a hub, rather than a router. The hub is directly connected to the Internet. Caution HP does not recommend this configuration. If possible, use a gateway to manage the network's Internet access in order to limit exposure to viruses and guard against unwanted entry. Ethernet network without an Internet connection In this example, the network devices are connected to a hub.
Note Do not plug the Ethernet cable into a port labeled WAN, Uplink, or Internet. 4. 5. Connect the Ethernet cable to the Ethernet port on the back of the printer. Do one of the following: State of the Link light Task On Go to step 6. Off Repeat steps 2 through 4. If the lights are still off, verify the following items: – – – – 6. 7. The printer is powered on. The network hub or router is powered on. All cable connections are secure. You are using an Ethernet cable. Print an HP Report page.
Chapter 4 Software installation Follow these steps to install the printer software on the computer: 1. 2. 3. 4. Close all applications running on the computer. Insert the printer software CD in the computer's CD-ROM drive. Follow the onscreen instructions. On the Connection Type screen, select Wired Network. After the installation has completed, follow the onscreen instructions to print a test page. Ethernet lights The printer's Ethernet lights indicate the status of the printer's Ethernet connection.
(continued) State of the Activity State of the printer light Off Not receiving or transmitting data over the Ethernet connection. Report Page button Use the Report Page button to do the following: ● ● 1 Print an HP Report page Reset the printer to the factory default settings Report Page button Network light The Network light illuminates when the printer is connected to an Ethernet network. Status of the icon Status of the printer network connection On Connected to an Ethernet network.
Chapter 4 (continued) Status of the icon Status of the printer network connection Off Not connected to an Ethernet network. HP Report page The HP Report page supplies useful information about the printer's wired and front USB port connections. Print an HP Report page To print an HP Report page, verify that the printer is powered on and idle, and then press the Report Page button once.
Select the language The default language for the HP Report page is English. Follow these steps to print the page in another language: 1. 2. 3. Press the Report Page button to print the English version of the page. On the lower portion of the page, find the language that you want. To print the page in that language, follow the instructions that correspond to the language.
Chapter 4 (continued) Item Meaning DNS Server The IP address of the printer's domain name server. Not Specified means that no IP address has been set. This setting does not apply to the printer. mDNS The printer's mDNS service name on the network. This name is used by Apple Rendezvous to identify the printer on Mac OS X v10.2.3 and higher. Admin Password Indicates whether the printer's embedded Web server is password protected. ● ● Link Config Set: A password is required.
(continued) ● ● ● ● Check estimated ink levels in the print cartridges. View network statistics. Configure Bluetooth settings. Visit HP's Web site for support information and to purchase supplies. Caution It is recommended that the printer and the computers that use it be on the same subnet. Printer installation across subnets can be problematic depending on the type of router used.
Chapter 4 Parameter Description Device Address The hardware address of the Bluetooth device. Note You cannot change this address. Device Name The device name assigned to the printer so that other Bluetooth devices can identify it. Passkey A 4-digit value that the user must enter in order to print using Bluetooth. The default passkey is 0000. Visibility Shows whether or not the printer is visible to other Bluetooth devices that are within range.
Networking glossary numbers 10/100 Base-T: A technical term for Ethernet. 10/100 refers to the speed at which the Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normal Ethernet, and 100 indicates 100 Mb/s for Fast Ethernet. a AutoIP: A process by which a device on a network automatically assigns an IP address to itself.
Chapter 4 h Host Name: The name by which the printer identifies itself on the network. The printer's host name is displayed on the HP Report page. Use the host name to open the printer's embedded Web server (EWS). Hub: A simple device that acts as the center of an Ethernet network. Other devices on the network are connected to the hub. i ICS (Internet Connection Sharing): A Windows program that allows a computer to act as a gateway between the Internet and a network. ICS uses DHCP to assign IP addresses.
p Packet: A message sent from one device on a network to other devices on the network. Protocol: A language that devices on a network use to communicate with each other. A popular network protocol is TCP/IP. q r RJ-45: The type of plug at the end of an Ethernet cable. Router: A complex networking device that directs packets from one network to another network. A router can act as a gateway between a LAN and the Internet. s Static IP address: An IP address that is manually assigned to a device on a network.
Chapter 4 Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from most Bluetooth devices to the printer without a cable connection. Simply insert the Bluetooth adapter (also known as a dongle) into the front USB port of the printer and print from a Bluetooth device such as a PDA, camera phone, or computer. For more information, see the documentation included with the adapter.
Configure Bluetooth settings The method to configure Bluetooth settings for the printer depends on whether the printer is connected to a network. If your printer is not connected to a network Note If your printer is not connected to a network, you will need a USB cable to configure the Bluetooth settings. 1. 2. 3. 4. Connect a USB cable from your computer to the rear USB port on the printer. Open the printer Toolbox. Click the Configure Bluetooth Settings tab.
Chapter 4 (continued) Option Description ● Security Level selected, only sending devices that have stored the printer's Bluetooth device address can discover and use the printer. EWS: Select one of the following options: – Visible to All: Any Bluetooth device within range can print to the printer. – Not Visible: Only Bluetooth devices that have stored the device address of the printer can print to it.
8. As appropriate, select from the following check boxes: – Enable raw file type: Sends an unprocessed file (such as .PDF) directly to the printer. – Set as default printer: Sets the current printer as the default printer. 9. Tap Finish. The Configuration screen is displayed. 10. Tap OK on the Configuration screen. The My Printers screen is displayed with the added printer. Step 3: Print a file Note See www.hp.com/go/pocketpcprint for supported file types. 1. 2. 3. 4. 5.
5 Print photos The printer software offers several features that make printing digital photos easier and improve photo quality. Learn how to perform the following tasks: ● ● ● ● ● ● ● ● ● ● Print a borderless photo. Print a photo with a border. Use HP Real Life technologies to touch up photos. Use the photo print cartridge for great colors and virtually grain-free photos. Use the gray photo print cartridge for outstanding black-and-white photos. Achieve the highest printing resolution with maximum dpi.
To print larger or multiple photos, follow these steps: 1. 2. 3. 4. 5. 6. Verify that the printer is turned on. For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. Verify that the photo paper is flat. Place the photo paper in the In tray, with the side to be printed on facing down.
Chapter 5 4. In the What do you want to do? drop-down list, click Photo PrintingBorderless, and then select the following options: – Print Quality: Normal or Best. Note For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print Quality drop-down list. 5. 6. – Paper Type: An appropriate photo paper type – Paper Size: An appropriate borderless photo paper size – Orientation: Portrait or Landscape Set the HP Real Life technologies as appropriate.
1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print Note If the software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, follow these instructions. 1. 2. 3. 4. Open the photo in an application that allows editing, such as HP Photosmart Software or Adobe Photoshop.
Chapter 5 5. Set the HP Real Life technologies as appropriate. 6. Click OK to print the photo. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. HP Real Life technologies HP Real Life technologies make it easy for you to get better photos. Automatic red-eye removal and adaptive lighting to enhance detail in shadows are just a few of the technologies included.
The photo print cartridge can be purchased separately if it is not included with the printer. Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, and then install the photo print cartridge in the right side of the print cartridge cradle. Note To protect a print cartridge when it is not in the printer, follow these storage guidelines. Use the photo print cartridge 1. Open the Printer Properties dialog box. 2.
Chapter 5 Note Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo. Advanced color settings Use the Advanced color settings dialog box to adjust how printed colors appear in the photos. Adjusting these settings causes the printed colors to differ from the colors that appear on the computer monitor. To specify advanced color settings, follow these steps: 1. 2. 3. Open the Printer Properties dialog box.
Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, prints high-quality black-and-white photographs. The gray photo print cartridge can be purchased separately if it is not included with the product. Install the gray photo print cartridge To install the gray photo print cartridge, remove the black print cartridge from the printer, and then install the gray photo print cartridge in the compartment on the right of the print cartridge cradle.
Chapter 5 5. 6. In the Print Quality drop-down list, click Normal, Best, or Maximum dpi. Select any other print settings that you want, and then click OK. The printer software automatically optimizes the printed image. Store and handle photo paper Follow these instructions to maintain the quality of HP brand photo paper. Storage ● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flat surface in a cool place.
● ● Create photo album pages and flyers Share photos with friends and family Share photos with friends and family If you performed the default typical installation of the printer software, you also installed HP Photosmart Software. If you have installed HP Photosmart Software, see the HP Photosmart Software help to learn about how you can use the software to easily select and share images by e-mail without the use of large file attachments.
6 Print photos from a digital camera Learn how to print photos directly from a digital camera. ● ● Use a PictBridge camera Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge-enabled camera, you do not need a computer to print digital photographs. Just plug the camera into the printer's front USB port. Note Other than PictBridge-compatible cameras and Bluetooth dongles, do not plug other USB devices into the front USB port.
Check the documentation that came with the camera to ensure that the camera supports PictBridge. Follow these steps to print photos from a PictBridge-compatible camera: 1. 2. 3. 4. 5. 6. 7. 8. Verify that the printer is turned on. For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide.
Chapter 6 Print photos from a Bluetooth camera phone 1. Verify that the printer is turned on. 2. For small photos, remove the Out tray. For large photos, raise the Out tray. Remove all of the paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place the photo paper in the In tray, with the side to be printed on facing down. If you are using photo paper with a tear-off tab, verify that the tab is pointing away from the printer. 5.
7 Print other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Banners Iron-on transfers CD/DVD tattoos Printing tips: Minimize the cost and effort while maximizing the quality of the printouts with printing tips. Printer software: Learn about the printer software. E-mail Guidelines Do not exceed the In tray capacity: 150 sheets of plain paper. Prepare to print 1. Verify that the printer is turned on. 2.
Chapter 7 6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General Everyday Printing or Fast/Economical Printing, and then specify the following print settings: – Paper Type: Automatic or Plain paper – Paper Size: An appropriate paper size 4. Select the following print settings as appropriate: – Print Quality – Paper Source – Print In Grayscale 5.
6. Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: – Paper Type: Automatic or Plain paper – Paper Size: An appropriate paper size 4. Select the following print settings as appropriate: – Print Quality – Paper Source 5.
Chapter 7 6. 1 Letter or A4 paper 2 Legal paper (extends over the edge of the In tray) Lower the Out tray. Do not extend the Out-tray extension stop when printing on legal paper. Print 1. Open the Printer Properties box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General Everyday Printing or Presentation Printing, and then specify the following print settings: – Paper Type: Automatic or Plain paper – Paper Size: An appropriate paper size 4.
Guidelines ● Avoid using envelopes that have the following features: – Clasps or windows – Thick, irregular, or curled edges – Shiny or embossed coatings – Wrinkles, tears, or other damage ● Align the envelope edges before inserting the envelopes in the In tray. ● Do not exceed the In tray capacity: 20 envelopes. Prepare to print To print a single envelope, use the photo/envelope feeder. To print multiple envelopes, follow these steps: 1. 2. 3. 5. 6. Verify that the printer is turned on.
Chapter 7 Guidelines ● Do not print borderless documents in ink-backup mode. Always have two print cartridges installed in the printer. ● Open the file in a software program and assign the brochure size. Ensure that the size corresponds to the paper size on which you want to print the brochure. ● Do not exceed the In tray capacity: 25 sheets of brochure paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3.
Print brochures with borders 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: – Paper Type: An appropriate brochure paper. Do not select Automatic. – Paper Size: An appropriate paper size 4. Select the following print settings as appropriate: – Print Quality – Print In Grayscale – Print On Both Sides 5.
Chapter 7 Print Note If the software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then specify the following print settings. – Size is: An appropriate card size – Source is: Upper tray – Type is: Click More, and then select an appropriate card type. – Print Quality: Normal 3.
7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is: An appropriate card size – Type is: Automatic or click More, and then select an appropriate card type – Source is: Upper tray – Print Quality: Normal or Best 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Chapter 7 3. 4. 5. In the What do you want to do? drop-down list, click Presentation Printing, and then specify the following print settings: – Paper Type: Automatic or click More, and then select an appropriate transparency film. – Paper Size: An appropriate paper size – Paper Source: Upper Tray Select the following print settings as appropriate: – Print Quality – Print In Grayscale Select any other print settings that you want, and then click OK.
Print Note If the software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. 3. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the What do you want to do? drop-down list, click General Everyday Printing, and then specify the following print settings: – Paper Type: Automatic or Plain paper – Paper Size: An appropriate paper size – Paper Source: Upper Tray 4.
Chapter 7 7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is: An appropriate card size – Type is: Click More, and then select an appropriate card type. – Source is: Upper tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear on the Printer Properties dialog box.
4. 5. Place plain paper in the In tray, pushing the paper into the printer until it stops. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Booklet Printing. 4. In the Print On Both Sides drop-down list, click one of the following binding options: – Left Edge Booklet – Right Edge Booklet 5.
Chapter 7 Guidelines ● After the sections of a poster have been printed, trim the edges of the sheets and tape the sheets together. ● Do not exceed the In tray capacity: 150 sheets of paper. Prepare to print 1. Verify that the printer is turned on. 2. Raise the Out tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5.
3. 4. Click the Finishing tab, and then specify the following print settings: – Pages Per Sheet and Posters: Poster 2 x 2, Poster 3 x 3, Poster 4 x 4, or Poster 5 x 5 – Orientation: Portrait or Landscape Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box.
Chapter 7 Print Note If the software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, follow the instructions below. 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Paper/Quality tab, and then specify the following print settings: – Size is: An appropriate paper size – Type is: Click More, and then select HP Iron-on Transfer. – Source is: Upper tray – Print Quality: Normal or Best Click the Finishing tab.
1 5. Unattached edge Slide the paper-width guide firmly against the paper. Note Leave the Out tray off of the printer when printing a banner. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is: Letter or A4 – Source is: Upper tray – Type is: HP Banner Paper 3. Select any other print settings that you want, and then click OK.
Chapter 7 Prepare to print 1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-length guide. 4. Insert one sheet, pushing it all the way into the printer until it stops. 5. Slide the paper guides firmly against the sheet. 6. Replace the Out tray. Print Note Before printing a tattoo, print a practice page to test the layout of the design.
8 Printing tips Save time ● ● ● ● Use the Printing Shortcuts tab. Create print task quick sets for documents that you often print. Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. Set the order that the pages print. Save money ● ● ● ● Use Fast/economical printing. Print multiple pages on a single sheet of paper. Print a two-sided document either automatically or manually. Use HP Everyday Photo Paper to save money and ink when printing photos.
Chapter 8 4. 5. Specify the print settings that you want. Click OK. Use the What's This? help to learn about the features you see on the Printer Properties dialog box. General everyday printing Use General everyday printing to print documents quickly. ● ● Documents E-mail Presentation printing Use Presentation printing to print high-quality documents, including: ● ● ● Letters Brochures Transparencies Print in grayscale Follow these steps to print in grayscale: 1. 2. 3. 4.
Note Maximum dpi is available on the Paper/Quality tab. 4. Select any other print settings that you want, and then click OK. Note The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing. Set the page order The page order determines the order in which the multipage documents print. To set the page order, follow these steps: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Advanced tab.
Chapter 8 5. Do one of the following: – Click File and then click Print to HP Deskjet to print the document. – Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again. Set a custom paper size Use the Custom paper size dialog box to print on a special paper size. Note This feature is not available for all paper types. Follow these steps to define a custom paper size: 1. 2. 3. 4. 5. 6. 7. 8.
Follow these steps to select a specific paper type: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Printing Shortcuts tab. In the Paper Type drop-down list, click an appropriate paper type. Select any other print settings that you want, and then click OK. Select a paper source The printer offers three sources for paper: In tray 250-Sheet Plain Paper Tray Accessory Auto Two-Sided Print Accessory with Small Paper Tray Follow these steps to select a paper source: 1. 2. 3. 4.
Chapter 8 Note The printer software can save up to 25 print task quick sets. Create a print task or use the specially designed print tasks that are available in the Print Task Quick Sets drop-down list. Use a print task quick set Follow these steps to use a print task quick set: 1. 2. 3. 4. Open the Printer Properties dialog box. A Print Task Quick Sets drop-down list is displayed at the top of most tabs. Go to Print Task Quick Sets on any tab where it is displayed.
Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types. For a list of supported paper types, see the documentation that came with the accessory. If a two-sided printing accessory is not attached to the printer or you are printing on an unsupported paper type, use manual two-sided printing.
Chapter 8 1. 2. 3. 4. 5. 6. 7. Open the Printer Properties dialog box. Click the Finishing tab. Select the Print on both sides check box. Select the Use auto-duplex unit check box. Select the Preserve layout check box. Select the Flip pages up check box. Select any other print settings that you want, and then click OK. After the first side of the page is printed, the printer pauses while the ink dries.
7. Click Continue to print the even-numbered pages. Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow the steps for that binding. Book binding Tablet binding Note Book binding is the most common type of binding. Book binding Follow these steps to print a two-sided document with a book binding: 1. 2. 3. 4. 5. 6. 7. Open the Printer Properties dialog box. Click the Printing Shortcuts tab.
Chapter 8 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Finishing tab. Select the following check boxes: – Print On Both Sides (Manually) – Preserve Layout – Flip Pages Up Select any other print settings that you want, and then click OK. The printer prints the odd-numbered pages first. After the odd-numbered pages have been printed, reload the printed pages, with the printed side facing up according to the document orientation, portrait or landscape. Portrait Landscape 6.
Resize a document Use the printer software for either of these tasks: ● ● Print a document on a paper size different from the size for which it is formatted. Shrink or enlarge text and graphics on the printed page. Print on a different paper size Use this feature to print a document that is formatted for one paper size on another paper size. Doing this can be useful if you do not have the correct paper size available.
Chapter 8 Apply an existing watermark Follow these steps to apply an existing watermark to a document: 1. 2. 3. 4. 5. Open the Printer Properties dialog box. Click the Effects tab. Click a watermark in the Watermarks drop-down list. If you do not want to use one of the listed watermarks, create a new watermark. Choose one of the following actions: – If you want the watermark to appear on the first page only, select the First Page Only check box.
9 Printer software ● ● ● ● ● Use the Printer Properties dialog box to select printing options. Use the What's This? help to learn more about specific print settings. Use the Printing Shortcuts tab to specify print settings quickly. View the Ink Status window for the approximate ink level of each print cartridge. Download printer software updates for the latest features and improvements. Printer Properties dialog box The printer is controlled by software that is installed on the computer.
Chapter 9 Note The Ink Status window may not display if the printer is operating over a non-Microsoft configuration. Print cartridge information and ordering For print cartridge information and to link to HP's Web site for ordering print cartridges, click the Print Cartridge Information button. Display the Ink Status window If you do not want the Ink Status window to appear when you print, select the Do not show this again check box in the lower-left corner of the window.
10 Maintenance ● ● ● ● ● ● ● ● ● ● ● ● Install print cartridges Set the auto-off feature Align the print cartridges Calibrate color Automatically clean print cartridges Print a test page View estimated ink levels Maintain the printer body Remove ink from your skin and clothing Manually clean print cartridges Maintain print cartridges Printer Toolbox Install print cartridges When you need to replace print cartridges, make sure you have the correct print cartridges for the printer, and then install them in
Chapter 10 1 ● ● Selection number label Printer documentation: For a list of print cartridge selection numbers, see the reference guide that came with the printer. Print Cartridge Information dialog box: For a list of print cartridge selection numbers, open the printer Toolbox, click the Estimated Ink Level tab, and then click the Print Cartridge Information button. Ink-backup mode The printer can operate with only one print cartridge installed. For more information, see Ink-backup mode.
6. Remove the replacement print cartridge from its packaging and carefully remove the plastic tape. Hold the print cartridge so that the copper strips are on the bottom and facing toward the printer. 1 Remove plastic tape Caution Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts. 7.
Chapter 10 8. Push down on the print cartridge latch until it snaps closed. 9. Close the printer cover. The printer automatically prints a calibration page. For information about storing print cartridges, see Maintain print cartridges. For information about recycling empty print cartridges, see Print cartridge recovery. Warning Keep both new and used print cartridges out of the reach of children.
Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed. You can also align the print cartridges at other times to ensure optimal print quality. To align print cartridges: 1. 2. 3. 4. Load Letter or A4 plain, white paper in the In tray. Open the printer Toolbox. Click Align the Print Cartridges. Click Align, and then follow the onscreen instructions.
Chapter 10 1. 2. Open the printer Toolbox. Click the Estimated Ink Levels tab. Note If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information. To view this information, click the Print Cartridge Information button.
Prepare to clean 1. Open the printer cover. 2. Wait until the print cartridge cradle moves to the right side of the printer and is idle and quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copper strips facing up. Caution Do not leave the print cartridges outside the printer for more than 30 minutes. Cleaning instructions 1. Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab. 2.
Chapter 10 If you store the print cartridge in an airtight plastic container, make sure that the ink nozzles are face down but are not in contact with the container. Insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector, and snap it securely in place. Remove the print cartridge from the print cartridge protector Press down and back on the top of the protector to release the print cartridge.
Use the Toolbox Follow these instructions to use the printer Toolbox: 1. 2. User's guide Open the Printer Properties dialog box. Click the Services tab, and then click the Service this device button.
11 Troubleshooting ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Ethernet problems Printer does not print Paper jam Paper problems Paper mismatch Printer is stalled Print cartridge problems Photos do not print correctly PictBridge problems Bluetooth printing problems Banners do not print correctly Print quality is poor Document is misprinted Problems with borderless documents Error messages Printer lights are on or flashing Document prints slowly If you continue to have problems HP support process Ethernet probl
(continued) State of the Link light Task Off Verify the following: ● ● The Ethernet cable is securely connected to the printer. The network hub, switch, or router is on and working properly. The printer is connected to the network. ● Activity light Follow these steps if the Link light is on, but the printer does not print: 1. 2. 3. Wait until the printer is idle. Try to reprint the document. Look at the Activity light on the back of the printer.
Chapter 11 If you still cannot access the printer's EWS, then follow these steps: 1. 2. 3. Print an HP Report page. Find the printer's IP address. Launch the Internet browser. Note Use Microsoft Internet Explorer 5.0 or higher or Netscape 4.75 or higher. 4. Enter the printer's IP address in the address box, then press Enter.
Check the printer cable connection If your printer and computer are USB-connected and are not communicating with each other, try the following: ● ● ● ● ● Make sure the power cord is firmly connected to the printer and plugged into a power outlet. Check the USB cable. If you are using an older cable, it might not be working properly. If you experience problems, the USB cable might need to be replaced. Also verify that the cable does not exceed 3 meters (9.8 feet) in length.
Chapter 11 3. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. 4. Remove any paper that is inside the printer by pulling it out from the back of the printer. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. Replace the rear access door securely. 5. 6.
Accessories? (continued) If the Auto Two-Sided Print Accessory with Small Paper Tray is attached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray. Paper problems Printer does not feed paper Try one or more of the following solutions: ● ● ● Reduce the number of sheets in the In tray. Remove the paper from the In tray, and then reload it. Use a different type of paper.
Chapter 11 Paper weight The printer might print on multiple sheets of paper at once if the paper is under the recommended paper weight. Use paper that is within the recommended specifications. For paper weight specifications, see the reference guide that came with the printer. Paper might be loaded improperly The printer might print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer or if the paper guide is not positioned firmly against the paper.
Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support. If there are no loose or broken parts, follow these steps: 1. 2. 3. 4. 5. 6. Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges from moving back and forth.
Chapter 11 c. 4. 5. 6. Click the Print Cartridge Information button and view the list of print cartridge selection numbers. The reference guide that came with the printer also shows the print cartridge selection numbers. Check the warranty date on the print cartridge. If the print cartridge has the wrong selection number, or if the warranty date has expired, install a new print cartridge. Close the printer cover. If the Print Cartridge Status light stops flashing, then the problem is fixed.
1 Remove plastic tape "Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle. Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black or photo print cartridge in the right print cartridge cradle compartment.
Chapter 11 5. 6. 7. Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration. Reprint the photo. If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advanced Color Settings button. Adjust the colors by using the Advanced Color Settings dialog box. Horizontal lines appear on a photo If light or dark horizontal lines appear on photos, follow this procedure: 1. 2. 3. 4.
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in a plastic bag and gently bend it in the opposite direction of the curl until the paper lies flat. If the problem persists, then use photo paper that is not curled. For instructions about preventing photo paper from curling, see Store and handle photo paper. Fading occurs near the edges of a photo If fading occurs approximately 25 to 63 mm (1.0 to 2.
Chapter 11 PictBridge lights are flashing State of the lights Task Connection light and the Error light are flashing The printer has lost connection with the camera while printing. Check the USB connection. Connection light is on and the Error light is flashing The camera has lost power. Replace the camera batteries or connect it to a power supply. Connection light is on and the Error light flashes twice The camera has requested an unsupported command.
● ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged into the camera port on the front of the printer. The light on the adapter double-blinks once a second when the adapter is ready to receive data. You might be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).
Chapter 11 Banners do not print correctly Check the paper tray ● Unfold and refold the paper when several sheets feed into the printer at one time. ● Confirm that the unattached edge of the banner paper stack is on top and pointing into the printer. ● Verify that the correct paper for banner printing is in use.
1 ● Remove plastic tape Consider selecting a higher print quality. Blank pages print ● The protective piece of plastic tape might still be attached to the print cartridges. Verify that the plastic tape has been removed from the print cartridges. 1 ● ● ● Remove plastic tape The print cartridges might be out of ink. Replace one or both empty print cartridges. The printer might be in direct sunlight. Direct sunlight can adversely affect the Automatic Paper-Type Sensor.
Chapter 11 6. 7. 8. Click OK. Click Ink Volume, then select Change in the drop-down list, and then click the Change button. An Ink Volume slider is displayed. Move the Ink Volume slider toward Light or Heavy. Note If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 9. Click OK, and then click OK again. Select a specific paper type 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3.
Envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the edge of the envelope. 3. Reprint the envelope. Document does not reflect the new print settings The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.
Chapter 11 If light or dark horizontal lines appear on photos: 1. 2. 3. 4. Clean the print cartridges. Reprint the photo. If the lines still occur, align the print cartridges. Reprint the photo. Image is printed at an angle Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. If the problem is not caused by the source image, follow these steps: 1. 2. 3. 4. Remove all paper from the In tray.
Note The colors in the image might become lighter. 8. Click OK. If the problem persists, try the following steps: 1. Remove the photo paper, and then load plain paper in the In tray. 2. Press and hold down the Print Cancel button until the printer starts printing a selftest page, and then release the button. 3. Repeat step 2 until the self-test page contains no ink smears. Part of the photo is faded If part of the photo is faded, follow these guidelines.
Chapter 11 If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo, try the following solutions: ● ● ● Install a photo print cartridge in the printer. Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi. Rotate the image 180°. Photo has an unwanted border The following conditions can create an unwanted border.
If the border appears above the tear-off tab: ● ● Align the print cartridges. Verify that no problem exists with the source image. For example, if you are printing a scanned image, verify that the image was not crooked when it was scanned. Error messages Out of paper message If you receive an out of paper message, follow these guidelines. "There was an error writing to USB port" The printer might not be receiving correct data from another USB device or USB hub.
Chapter 11 Paper detected does not match paper size or type selected" If you receive an error message about a paper mismatch, it indicates that the paper size or type selected in the software program or in the printer software does not match the paper in the In tray. Follow these instructions to resolve the problem. "Print cartridge is in the wrong slot" If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.
● ● ● ● The printer might be out of paper. Place paper in the In tray, and then press the Resume button. There might be a paper jam. Follow these instructions to clear a paper jam. The print cartridges are the correct print cartridges for the printer and are properly installed. The printer might be stalled. Follow these instructions to correct a stalled printer. Print Cartridge Status light is on or flashing The printer has two print cartridge status lights. 1. 2.
Chapter 11 Otherwise, follow these steps: 1. 2. 3. Raise the printer cover, remove the print cartridge on the right, and then lower the cover. Follow one of these steps: – If the light is flashing: Open the printer cover, replace the print cartridge that you removed, and then remove the other print cartridge. Proceed to step 3. – If the light is off: There is a problem with the print cartridge that you removed. Proceed to step 3. Manually clean the print cartridge.
Computer does not meet system requirements If the computer does not have enough RAM or a large amount of free space on the hard drive, the printer processing time will be longer. 1. 2. Verify that the computer hard disk space, RAM, and processor speed meet the system requirements. The system requirements are listed in the reference guide that came with the printer. Make space available on the hard drive by deleting unwanted files.
12 Accessories The following optional accessories are available to be used with the HP printer. Automatic Two-Sided Printing Accessory 250-Sheet Plain Paper Tray Auto Two-Sided Print Accessory with Small Paper Tray If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer. For accessory part numbers, see the accessory supply list. Note The availability of accessories varies by country/region.
The duplexer only supports certain paper types. For a list of supported paper types, see the documentation that came with the duplexer. Install the duplexer Follow these steps to attach the duplexer to the printer: 1. Push the two latch handles on the printer's rear access door toward each other, and then remove the door. Note Do not discard the rear access door. In order to print, either the duplexer or the rear access door must be attached to the printer. 2.
Chapter 12 4. 5. Click OK in the confirmation box that is displayed. Click the X in the upper-right corner to close the screen. Note After the duplexer is enabled, it is not necessary to re-enable it every time you print.
After the first side of the page is printed, the printer pauses while the ink dries. When the ink is dry, the paper is pulled back into the duplexer and the reverse side of the page is printed. 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Printing Shortcuts tab, and then click Two-sided, duplex, printing in the drop-down list. In the Print on both sides drop-down list, click Automatically. Select any other print settings that you want, and then click OK.
Chapter 12 Print Load paper in the printer paper tray, and then follow these steps to print a booklet automatically: 1. 2. 3. 4. Open the Printer Properties dialog box. Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down list. From the Print on both sides drop-down list, select one of the following binding options: – Left edge booklet – Right edge booklet Select any other print settings that you want, and then click OK.
5. 6. Remove any paper from inside the duplexer. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document. The option for using the duplexer will appear in the printer software.
Chapter 12 Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist: – Flip pages up is not selected for binding along the side (book binding). – Flip pages up is selected for binding along the top (tablet binding). For more information, see two-sided printing. Paper size changes when the two-sided printing option is selected The paper size is not supported by the duplexer.
● ● Hagaki: 100 x 148 mm L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to 400 sheets. It is useful for high-volume printing and for occasions when you want to use the In tray for special media such as letterhead paper, but still have plain paper readily available. If the 250-Sheet Plain Paper Tray Accessory is not included with the printer, it can be purchased separately from an authorized HP dealer.
Chapter 12 Load the 250-Sheet Plain Paper Tray Accessory Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1 Base 2 Lower tray The lower tray has three size adjusters. 1 Paper-width guide 2 Paper-width fence 3 Paper-length guide Note When changing the paper size in the paper tray, you must set all three paper guides.
Follow these steps to set the paper size: 1. Remove the lower tray from the base. 2. Slide the paper-width guide until the arrow is even with the correct setting. 1 Align the arrows Note To print on legal-sized paper, set the paper-width guide to LTR. 3. User's guide Set the paper-width fence by carefully inserting it into the appropriate slots.
Chapter 12 1 Tilt the fence forward 2 Insert the fence into the appropriate slots 3 Tilt the fence back until it locks into place Note To print on legal-sized paper, set the paper-width guide to LTR. 4. Set the paper-length guide by pulling it until the arrow lines up with the paper size. 1 Align the arrows Note To print on legal-sized paper, pull the paper-length guide all the way out. Load paper Follow these steps to load paper: 1. 2. 3. 128 Remove the lower tray from the base.
4. Insert the lower tray in the base until it locks into place. Use the 250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the installation steps. Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory: 1. 2. 3. Open the Printer Properties dialog box. Click the Printing Shortcuts tab or the Paper/Quality tab.
Chapter 12 Weight 1.99 kg (4.40 lb) Media weight Letter/A4 paper: 60 to 105 g/m2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in) A4: 210 x 297 mm A5: 148 x 210 mm B5: 182 x 257 mm Auto Two-Sided Print Accessory with Small Paper Tray The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device that contains a rear tray for small media and a duplexer for two-sided printing on both fullsize and small media.
Install the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray: 1. 2. Push the two latch handles on the printer rear access door toward each other, and then remove the door. Do not discard the rear access door. In order to print, the accessory or the rear access door must be attached to the printer. Insert the accessory into the back of the printer until both sides snap into place.
Chapter 12 Note After the duplexer is enabled, it is not necessary to re-enable it every time you print. Print postcards Guidelines ● Use only cards that meet the specifications for the Auto Two-Sided Print Accessory with Small Paper Tray. For more information, see the Auto Two-Sided Print Accessory with Small Paper Tray specifications. ● When printing a large number of cards, remove the printed material from the printer's Out tray about halfway through the print job.
Print 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Postcard printing, and then specify the following print settings: – Paper Size: The appropriate paper size – Paper Type: Plain paper – Paper Source: Rear tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.
Chapter 12 Configure the printer to feed paper from the In tray Follow these steps to configure the printer to feed paper from the In tray for PictBridge photos: 1. 2. 3. Press and hold down the Report Page button. While holding down the Report Page button, press the Cancel button twice, and then press the Resume button once. Release the Report Page button. Print small photos Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge.
Print 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless or Photo printingwith white borders as the type of document, and then select the following options: – Print quality: Normal, Best, or Max dpi – Paper size: The appropriate photo paper size – Paper source: Rear tray – Paper type: The appropriate photo paper type – Orientation: Portrait or Landscape 3.
Chapter 12 3. 4. Release the paper lever. Slide the paper-width guide against the edge of the envelopes. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is: The appropriate envelope size – Type is: The appropriate paper type – Source is: Rear tray 3. Select any other print settings that you want, and then click OK. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box.
Follow these steps to remove a paper jam from the Auto Two-Sided Print Accessory with Small Paper Tray: 1. 2. Turn off the printer. Press the buttons on the left and right sides of the accessory, and then remove it from the printer. Warning Remove the Auto Two-Sided Print Accessory with Small Paper Tray before opening it when clearing a paper jam. 3. 4. Remove any paper that is inside the printer. Lift the back lever on the accessory, and then unhook the Small Paper Tray. 5.
Chapter 12 6. 7. 8. 1 Tilt the Small Paper Tray 2 Open the lower door Remove any paper that is inside the accessory. Close the accessory, and then secure the back lever to close the accessory. Re-attach the accessory to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent to the printer. Print a single-sided document, and then print the two-sided document.
Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist: – Flip pages up is not selected for binding along the side (book binding). – Flip pages up is selected for binding along the top (tablet binding). For more information, see two-sided printing.
Chapter 12 Media sizes: ● ● ● ● ● Size range: – Width: 81.3 to 106 mm (3.2 to 4.17 in) – Length: 116.8 to 304.8 mm (4.6 to 12 in) Cards: – 10x15 cm, 10x15 cm with tab – 4x6 in, 4x6 in with tab – A6, 105x148 mm – Index card, 4x6 in. – L, 89x127 mm Photo paper: – 10x15 cm, 10x15 cm with tab – 4x6 in, 4x6 in. with tab – A6, 105x148 mm – L, 89x127 mm, L, 89x127 mm with tab – Panoramic 4x10 in, 4x11 in, 4x12 in Envelopes: – No. 10 Envelope, 4.12x9.5 in – Japanese envelope No.
13 Supplies ● ● ● ● Paper USB cables Accessories Print cartridges Note The availability of supplies and accessories varies by country/region. Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose a country/region, and then select Buy or Shopping. USB cables C6518A HP USB A–B 2-meter cable Accessories If an accessory is not included with the printer, it can be purchased separately from an authorized HP dealer.
14 Specifications ● Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications, including this information: ● ● ● ● 142 Types, sizes, and weights of paper and other printing media that can be used with the printer Print speeds and resolutions Power requirements Computer operating system requirements HP Deskjet 6940 series
15 Environmental information ● ● Environmental statement Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Reduction and elimination Paper use: The printer's two-sided printing capability reduces paper usage and the resulting demands on natural resources.
Chapter 15 Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as required by law. The symbol below indicates that this product may not be disposed in the general trash. Please return the product for proper recovery/disposal to the authorized collection location nearest to you.
To participate, simply follow the directions provided on HP's Web site at this address: www.hp.com/recycle. This service is not available in all countries/regions. Customers may be asked for their name, phone number, and address. Because HP's unique recycling processes are very sensitive to material contamination, we cannot take back and recycle cartridges from other manufacturers.
Chapter 15 146 HP Deskjet 6940 series
