UserGuide_QuickRef.
english UserGuide_QuickRef.
UserGuide_QuickRef.book Page i Tuesday, April 3, 2001 11:11 PM quick reference guide english hp deskjet 845c/825c series table of contents introducing the hp deskjet printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 printer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 software updates . . . . . . . . . . . .
UserGuide_QuickRef.book Page ii Tuesday, April 3, 2001 11:11 PM english Edition 1 August 2001 Copyright 2001 Hewlett-Packard Company acknowledgements Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. notice The information contained in this document is subject to change without notice.
UserGuide_QuickRef.
english UserGuide_QuickRef.book Page 2 Tuesday, April 3, 2001 11:11 PM print cartridges printer cables The HP Deskjet printer box includes a tri-color print cartridge (the 845c series printer also contains a black print cartridge). The print cartridge box and the electronic quick help manual, contain installation instructions. A printer cable is not included in the box.
UserGuide_QuickRef.book Page 3 Tuesday, April 3, 2001 11:11 PM finding information for information about... see...
UserGuide_QuickRef.book Page 4 Tuesday, April 3, 2001 11:11 PM english viewing quick help The electronic manual, quick help, offers instructions for using the HP Deskjet printer. Information is also provided to help you solve printer problems that may occur.
UserGuide_QuickRef.book Page 5 Tuesday, April 3, 2001 11:11 PM If you want to view the manual in one of these languages: on your computer desktop. 2. Click the quick help button on the hp printer assistant screen. 3. Select quick help is available in other languages at the bottom of the quick help screen. 4. Insert the printer software CD into the computer’s CD-ROM drive. 5. Select your language from the list that appears. – If Acrobat Reader is installed on your computer, quick help is displayed.
UserGuide_QuickRef.book Page 6 Tuesday, April 3, 2001 11:11 PM english contacting hp customer care HP Customer Care's service and support provides expert advice on using your HP Deskjet printer or solving problems with your printer.
UserGuide_QuickRef.book Page 7 Tuesday, April 3, 2001 11:11 PM use this Website... English http://www.hp.com/go/support French http://www.hp.com/cposupport/fr German http://www.hp.com/cposupport/de Japanese http://www.jpn.hp.com/CPO_TC/eschome.htm Korean http://www.hp.co.kr/go/support Portuguese http://www.hp.com/cposupport/pt Simplified Chinese http://www.hp.com.cn/go/support Spanish http://www.hp.com/cposupport/es Swedish http://www.hp.
UserGuide_QuickRef.book Page 8 Tuesday, April 3, 2001 11:11 PM english hp customer care by phone HP provides telephone support free of charge during the printer’s phone support period. (Standard phone company charges do apply, however.) The list below shows the phone support period for your region. free phone support period region phone support* North America– Including Canada 1 year Asia Pacific 1 year Europe 30 days Latin America 1 year * Standard phone company charges apply.
UserGuide_QuickRef.book Page 9 Tuesday, April 3, 2001 11:11 PM support phone numbers after the free phone support period After the free phone support period, you can still get help from HP for a fee. Prices are subject to change without notice. (However, HP Customer Care e-support is always available at no cost! See “hp customer care e-support” for more information.) • For calls in the United States that may last less than10 minutes, call (900) 555-1500. The charge is US$2.
english UserGuide_QuickRef.book Page 10 Tuesday, April 3, 2001 11:11 PM for this region... use this phone number...
UserGuide_QuickRef.book Page 11 Tuesday, April 3, 2001 11:11 PM solving Windows installation problems what is the problem? I inserted the installation CD, but the computer could not read it. possible causes... • The CD is not properly inserted in the CDROM drive • The CD is damaged • The CD-ROM is damaged to solve the problem... Reinsert the CD into the CD-ROM drive. Be careful to position the CD correctly. If installation does not begin after a few seconds, either the CD or CD-ROM drive may be damaged.
english UserGuide_QuickRef.book Page 12 Tuesday, April 3, 2001 11:11 PM what is the problem? possible causes... The printer software did not install correctly. • There may be a conflict with your virus protection program. • There may be a conflict with another software program. • There may be a conflict with a peripheral device connected to your printer. to solve the problem... Uninstall your printer software. For Windows 98, Me, and 2000: 1.
UserGuide_QuickRef.book Page 13 Tuesday, April 3, 2001 11:11 PM english what is the problem? When I connect a USB cable between the printer and my computer, the New Hardware Wizard does not appear. possible causes... to solve the problem... You may not be using Windows 98, Me, or 2000. Make sure Windows 98, Me, or 2000 is running. Your USB cable may not be connected properly. 1. Disconnect and then reconnect the USB cable from your printer. 2. Make sure that the cable is securely attached.
english UserGuide_QuickRef.book Page 14 Tuesday, April 3, 2001 11:11 PM what is the problem? When I connect a USB cable between the printer and my computer, an “Unknown Device” message appears. possible causes... • Static electricity has built up in the cable between the printer and your computer. • You may have a defective USB cable. to solve the problem... 1. Disconnect the USB cable from the printer. 2. Unplug the printer from its power cord. 3. Wait approximately 30 seconds. 4.
UserGuide_QuickRef.book Page 15 Tuesday, April 3, 2001 11:11 PM limited warranty statement software print cartridges printer 90 days 90 days 90 days Asia Pacific 90 days 90 days 90 days Europe 90 days 90 days 1 year Latin America 90 days 90 days 90 days A. extent of limited warranty 1.
english UserGuide_QuickRef.book Page 16 Tuesday, April 3, 2001 11:11 PM B. limitations of warranty D. local law 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. 1.
UserGuide_QuickRef.book Page 17 Tuesday, April 3, 2001 11:11 PM environmental statement Plastic parts: All major plastics and plastic parts are marked according to international standards. All plastic parts used in the printer housing and chassis are technically recyclable and all use a single polymer. reduction and elimination • Extended warranty: See the “contacting hp customer care” section of this manual.
UserGuide_QuickRef.
