Macintosh User’s Guide Table of Contents Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh User’s Guide: Finding Information — What and How Acknowledgments Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, EtherTalk, Finder, LocalTalk, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Palm, Palm III, Palm V, and Palm VII are registered trademarks of 3Com Corporation or its subsidiaries.
Printing Basics Buttons and Lights The buttons on the front of your hp deskjet 990c printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button – Press this button to cancel the current print job in the printer.
Printing Basics: Paper Trays Paper Trays OUT Tray IN Tray The printer sends its completed pages to the OUT tray. The OUT tray has two different positions. You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Make sure to slide all media as far as it will go into the IN tray. Make sure the IN tray is pushed back in. Load paper in the IN tray.
Printing Basics: Using Your Printer Software Using Your Printer Software Choosing Your Printer If you haven’t already selected your hp deskjet as the default printer in the Chooser, you should do so now. How you select the hp deskjet in the Chooser depends on whether your computer is connected to the printer via USB or AppleTalk. AppleTalk Network Connection 1 Make sure the computer and printer are both turned on and connected to your AppleTalk network.
Printing Basics: Other Ways to Select a Default Printer Other Ways to Select a Default Printer Besides using the Chooser, you can also select a default printer in the following ways: • Select the desired printer by clicking on the menu bar printer icon at the top of the screen, and choosing the DeskJet 990C. • If your control strip is on, then select the desired printer by clicking the printer icon at the bottom of the screen, and choosing the DeskJet 990C.
Printing Basics: hp deskjet 900 Utility hp deskjet 900 Utility The hp deskjet 900 Utility is located in the Utilities folder on your hard drive’s main directory.
Printing Basics: Checking Printer Status Checking Printer Status You can tell the status of a printer by looking at its desktop icon: Icon Description Idle printer (default) Icon Description Printing stopped on default printer Page Setup–Controlling Page Layout You control settings such as paper size, scaling, and page orientation from the hp deskjet Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document.
Printing Basics: Print Dialog Box Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the hp deskjet Print dialog box. To get to this dialog box, select Print from your software program’s File menu.
Printing Basics: Print Dialog Box General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document or begin printing from the end forward.
Printing Basics: Print Dialog Box Paper Type/Quality Choose from a wide range of paper types. Layout This dialog box allows you to specify the number of pages printed on each sheet of paper. You also set Two-Sided Printing options from this dialog box. Choose the number of pages (1, 2, or 4) to print on each sheet. OR Print a poster: Choose the Tiling option then select the size of your poster by choosing the number of pages across and down (2x2, 3x3, or 4x4). Check to print a border around each page.
Printing Basics: Print Dialog Box Color Your hp deskjet 990c uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs—and provide the best color output. Choose: • ColorSmart III • ColorSync • Grayscale (print in shades of gray) • Black & White (no color) The ColorSmart III setting lets you check a box to disable image enhancements.
Printing Basics: Print Dialog Box Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, you won’t be able to work on other tasks until the printing is complete, but printing will be faster. Choose: • Background to continue working while printing • Foreground for faster printing . Background Printing Options Delete a print job • Select the job title or icon, then click the Trash icon.
Printing Basics: Print Dialog Box Background Printing Options Instructions Sort/change the order of print jobs • From the View menu, choose the title of the column by which you want to sort or choose. • To see and change the print order, sort by Print Time. • Drag and drop the print job title to the desired place in the list. Stop and restart printing • Choose Stop Print Queue from the Printing menu. • To resume printing, choose Start Print Queue.
Printing Basics: Automatic Paper-Type Sensor Automatic Paper-Type Sensor When you use the Automatic Paper-Type Sensor feature, your hp deskjet 990c automatically determines the correct paper type for most paper or media placed into the printer’s IN tray. It scans the first page of each new print job. • The Automatic Paper-Type Sensor works with both HP and nonHP media. However, it is optimized for HP media so your printer can quickly select the appropriate paper type.
Printing Basics: Automatic Two-Sided Printing Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. 2 Insert the module into the back of the printer. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer’s Rear Access Door counterclockwise, and remove the door.
Printing Basics: Automatic Two-Sided Printing Printing with the Automatic Two-Sided Printing Module Not all paper weights and sizes and paper types can be used with the Automatic Two-Sided Printing Module. You can print on plain paper, HP Bright White Inkjet Paper, HP Premium Inkjet Heavyweight Paper, HP Felt-textured Greeting Card Paper, HP Professional Brochure Paper, Glossy or Matte, and HP Photo Quality InkJet Paper, Semi-gloss or Matte.
Printing Basics: Infrared (Ir) Printing Infrared (Ir) Printing Infrared (Ir) connectivity is a feature that enables wireless connectivity for personal digital assistants (PDAs), PowerBooks, and other mobile devices. Use the Infrared feature to print to the hp deskjet 990c from an infrared device such as a PowerBook or Palm device without any type of connecting cable. The hp deskjet 990c printer includes an infrared lens that can access and print information sent to it by another infrared device.
Printing Basics: Infrared (Ir) Printing Using Infrared with a PowerBook If your PowerBook is equipped with infrared technology that uses the IrDA protocol, you can establish wireless TCP/IP or AppleTalk connection. For instructions, refer to one of the following: • Reference guide or instructions that came with the PowerBook • Manufacturer’s web site or support telephone number • Infrared Data Association (IrDA) web site at: http://www.irda.org 4 Select your printer using the Chooser.
Printing Basics: Infrared (Ir) Printing Printing using a Palm Pilot 1 Locate the infrared lens on the Palm device. This is typically found on one of the sides of the Palm. 2 Align the Palm Pilot’s infrared lens with the printer’s infrared lens. Position the Palm Pilot up to 3 feet (1 meter) from the printer and within a 30–degree total angle from the printer’ infrared lens. • The path between the two infrared devices must be clear of obstacles.
Printing Basics: Infrared (Ir) Printing Printing using a HP PhotoSmart Digital Camera 1 Locate the infrared lens on the digital camera. This is typically found on the front of the camera. 2 Align the camera’s infrared lens with the printer’s infrared lens. Position the camera up to 3 feet (1 meter) from the printer and within a 30–degree total angle from the printer’s infrared lens. • The path between the two infrared devices must be clear of obstacles.
Printing Basics: Infrared (Ir) Printing Printer Maintenance Tips Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. Follow the cleaning instructions provided below. • Do not clean the interior of the printer. Keep all fluids away from the interior. • To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. Do not use household cleaners or detergent.
Beyond the Basics Getting the Right Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. Printing on Different Types of Paper and Media Your printer is designed to work with so many different types of print media that you are practically set up as a small print shop.
Beyond the Basics: Manual Two–Sided Printing Manual Two–Sided Printing I should… Book Binding Tablet Binding 1 Remove all paper from the OUT tray. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 Push in the IN tray. 5 From your software program’s File menu, select Print. Guidelines… 6 Choose the print settings that match the type and size of your paper.
Beyond the Basics: Printing Transparencies Printing Transparencies I should… 1 Pull out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transparency sheets, rough side down and the adhesive strip towards the printer. 4 Slide the paper guides snugly against the transparencies. 5 Push in the IN tray. 6 From your software program’s File menu, select Print.
Beyond the Basics: Printing Single Envelopes Printing Single Envelopes I should… 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray’s single envelope slot. Push the envelope in until it stops. 2 From your software program’s File menu, select Print. Guidelines… 3 Choose the print settings that match the type and size of the envelope.
Beyond the Basics: Printing a Stack of Envelopes Printing a Stack of Envelopes I should… 1 Pull out the IN tray. 2 Slide out both of the paper guide, and remove all paper from the IN tray. 3 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the envelopes. 5 Push in the IN tray. 6 From your software program’s File menu, select Print.
Beyond the Basics: Printing Business Cards, Index Cards, and Other Small Media Printing Business Cards, Index Cards, and Other Small Media I should… 1 Pull out the IN tray. 2 Slide out both paper guides, and remove all paper from the IN tray. 3 Insert up to 45 cards or other small media into the IN tray as far as they will go. 4 Push the paper length guide in as far as it will go. Push the fine-length guide (colored portion of paper length guide) snugly against the media.
Beyond the Basics: Printing Labels Printing Labels I should… 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Fan the edges of the label sheets to separate them, then align the label edges. 4 Insert up to 20 label sheets (label side down). 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 From your software program’s File menu, select Print. Guidelines… 8 Choose the print settings that match the type and size of the labels.
Beyond the Basics: Printing Photographs Printing Photographs I should… 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 20 sheets of photo paper (printable side down) into the IN tray. 4 Slide the paper guides snugly against the edges of the media. 5 Push in the IN tray. 6 From your software program’s File menu, select Print. Guidelines… 7 Choose the print settings that match the type and size of the photopaper.
Beyond the Basics: Printing Greeting Cards Printing Greeting Cards I should… 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 5 cards into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray 6 From your software program’s File menu, select Print. Guidelines… 7 Choose the print settings that match the type and size of the cards.
Beyond the Basics: Printing Iron-On Transfers Printing Iron-On Transfers I should… 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Load the iron-on transfer paper with printable side down. 4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 From your software program’s File menu, select Print. Guidelines… 7 Choose the print settings that match the type and size of your iron-on transfers.
Beyond the Basics: Printing Posters Printing Posters I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Push in the IN tray. 4 From your software program’s File menu, select Print. Guidelines… 5 Choose the print settings that match the type and size of your poster.
Beyond the Basics: Printing Banners Printing Banners I should… 1 Tear off up to 20 sheets. 2 Tear off and discard the perforated strips, if any. 3 Pull out the IN tray. 4 Slide out the paper guides, and remove all paper from the IN tray. 5 Raise the OUT tray and leave it in the UP position. 6 Put the banner paper into the IN tray so that the unattached edge of the banner paper stack is toward the printer. 7 Slide the paper guides snugly against the sheets. 8 Push in the IN tray.
Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge related problem, the Print Cartridge Status Light will continue to flash.
Print Cartridges: Print Cartridge Status Print Cartridge Status continued When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. For more information on replacing print cartridges. see page 37. If the arrow points to... It means... To solve the problem...
Print Cartridges: Replacing Print Cartridges Replacing Print Cartridges When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: 4 Lift the print cartridge out and discard it. Cradle latch 1.2 Black hp 51645 series or hp No. 45 Tri-Color hp C6578 series or hp No. 78 2 To Replace a Print Cartridge: 3 When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it.
Print Cartridges: Replacing Print Cartridges 5 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. 6 Push the print cartridge firmly, straight down into the print cartridge cradle. 7 Close the cradle latch. When the latch is fully closed, you will hear a click. 8 Load plain white paper in the IN tray. 9 Close the top cover, then a calibration page will print.
Print Cartridges: Storing Print Cartridges Storing Print Cartridges Cleaning Print Cartridges To maintain excellent print quality from your print cartridges: When Do You Need to Clean? • Keep all print cartridges in their sealed packages, at room temperature (60-78° F or 15.6-26.6° C), until you are ready to use them. • Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged.
Print Cartridges: Cleaning Print Cartridges If You See Ink Streaks... Clean the print cartridges and the print cartridge cradle by following the instructions below. or sn ame jstujn d diam noft juestk ut labore qusft vo ed kitft ghocknor 1 Double-click the hp deskjet Utility icon in the Utilities folder on your hard drive’s main directory. 2 Click the Clean tab, then click the Clean button. If this does not prevent streaks, follow the instructions for “Manually Cleaning the Print Cartridges” below.
Print Cartridges: Cleaning Print Cartridges 4 Dip a clean cotton swab into distilled water and squeeze any excess water from the swab. 5 Clean the face and edges of the print cartridge as shown. Do NOT wipe the nozzle plate. Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. Do NOT clean nozzle plate Clean 6 Inspect the cartridge for fibers on the face and edges.
Print Cartridges: Damage Resulting from Refilling the Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine hp supplies for hp deskjet printers, including genuine factory-filled hp print cartridges. Damage resulting from the modification or refilling of hp print cartridges is specifically excluded from the coverage of hp printer warranties.
Problems? Troubleshooting Tips It’s frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. • Make sure that all cable connections are secure. • Make sure that you are using the right cable for your operating system. If your question is similar to those listed here, follow the instructions found in that section: The printer software won’t install, what’s wrong? See page 44. Why won’t it print? See page 46.
Problems?: Troubleshooting Tips The printer software won’t install, what’s wrong? What is the problem? Possible cause To solve the problem… I inserted a CD, but the computer couldn’t read it. • The CD wasn’t properly inserted. 1 Reinsert the CD and try again. If this doesn’t solve your problem go the next step. 2 Try inserting a CD that you know works. If that CD doesn’t work, you may need to replace your CD player. 3 If other CDs work but the printer software CD doesn’t, you may have a damaged CD.
Problems?: Troubleshooting Tips The printer software won’t install, what’s wrong? Continued What is the problem? Possible cause To solve the problem… The software did not install correctly. OR You need to uninstall the printer software for any reason. • There may be a conflict with your virus protection program. OR • There may be a conflict with another software program. OR • There may be a conflict with a peripheral device connected to the printer.
Problems?: Troubleshooting Tips Why won’t it print? What is the problem? No page came out of the printer. Possible cause To solve the problem… Power may be off or there may be a loose connection. 1 Make sure the power is on. 2 Make sure all cable connections are secure. You may not have any paper in the IN tray. Make sure that the media is correctly placed in the IN tray. The printer’s top cover may be open. Close the printer’s top cover. A problem may exist with one of the print cartridges.
Problems?: Troubleshooting Tips Why won’t it print? Continued What is the problem? Possible cause To solve the problem… No page came out of the printer. (continued) There may be a paper jam and you are using the Rear Access Door. 1 Pull the paper out of either the IN tray or the OUT tray. 2 Press the Resume Button on the front of the printer. 3 If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer.
Problems?: Troubleshooting Tips Why won’t it print? Continued What is the problem? Possible cause To solve the problem… No page came out of the printer. (continued) There is a paper jam in the back of the printer and the Automatic TwoSided Printing Module is attached. 1 Turn your printer off. 2 Simultaneously press the release buttons, located on each side of the Automatic Two-Sided Printing Module, to remove the Module. 3 Pull the jammed paper out of the printer, then replace the Module (see page 16).
Problems?: Troubleshooting Tips Why won’t it print? Continued What is the problem? Possible cause To solve the problem… The printer is really slow. Your computer may have less than minimum system requirements. 1 Check the amount of RAM and processor speed in your computer. See “System Requirements” on page 72. 2 Free up some space on the computer’s hard drive. Having less than 100MB of free space on your computer’s hard drive can mean longer processing times.
Problems?: Troubleshooting Tips Why won’t it print? Continued What is the problem? A blank page came out of the printer. Possible cause To solve the problem… The printer may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to make sure that the printer is not out of ink. See “Print Cartridge Status” on page 35. 2 If the printer is out of ink, replace the print cartridge. See “Replacing Print Cartridges” on page 37.
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? Possible cause To solve the problem… The Power Light Your printer may be receiving data. Be patient. The light will stop flashing when the printer has finished receiving data. The printer may be out of paper. 1 Insert paper. 2 Press the Resume Button . There may be a paper jam and you are using the Rear Access Door. 1 Pull the paper out of either the IN tray or the OUT tray.
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? Possible cause To solve the problem… The Resume Light (continued) There may be a paper jam and the Automatic Two-Sided Printing Module is attached. 1 Turn your printer off. 2 Press the button on top of the Automatic Two-Sided Printing Module and lower the access door. 3 Pull the jammed paper out of the Module, then close the access door. 4 Turn your printer back on. 5 Print your document again.
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? Possible cause To solve the problem… All of the upper lights are flashing. The printer may need to be reset. 1 Press the Power Button to turn the printer off. Then press the Power Button again to turn the printer back on. 2 If that doesn’t solve the problem, press the Power button to turn the printer off. 3 Unplug the printer. 4 Plug the printer back in. 5 Press the Power Button to turn the printer on.
Problems?: Troubleshooting Tips Is there a problem with your printout? What is the problem? Parts of the document are missing or are in the wrong place. The document printed at an angle or is off-center. Possible cause To solve the problem… The paper orientation is incorrect. Make sure you selected the correct orientation (portrait or landscape) in the Page Setup dialog box. See “Page Setup–Controlling Page Layout” on page 8. The paper size is incorrect.
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Print quality is poor. Possible cause To solve the problem… The printer may be running out of ink. 1 Check the print cartridges status. See “Print Cartridge Status” on page 35. 2 If the printer is running out of ink, replace the print cartridge. See “Replacing Print Cartridges” on page 37. You may not be using the best media. • Make sure that you are using media intended for hp deskjet printers.
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Print quality is poor. (continued) Possible cause To solve the problem… You may need to clean the print cartridges. See “Cleaning Print Cartridges” on page 39. You may have forgotten to remove the vinyl tape from the print cartridge. Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 37.
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Banners aren’t printing correctly. Possible cause To solve the problem… You may have forgotten to raise the OUT tray. Make sure that the OUT tray is up. You may have forgotten to select Banner in the printer software. Make sure you selected the paper size U.S. Letter Banner or A4 Banner on the Page Setup dialog box. See “Page Setup–Controlling Page Layout” on page 8.
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Photos aren’t printing correctly. When the paper type defaults to Automatic, the print quality looks different. Possible cause To solve the problem… You may not have inserted the photo paper correctly. Insert the photo media glossy side down. The photo paper may not be fully engaged. 1 Insert the photo paper as far as it will go into the IN tray.
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Possible cause To solve the problem… Automatic is set as the paper type, but the printer does not use the optimal paper mode. The paper may be marked, scratched, or wrinkled. The Automatic Paper-Type Sensor is less accurate if the paper is damaged. Make sure the paper is free of marks, scratches, or wrinkles. The paper may be letterhead or stationary with a preprinted pattern at the top edge.
Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? What is the problem? Possible cause To solve the problem… You can’t select the Automatic option in the Print Both Sides option on the Layout dialog box. You may not have enabled the Automatic Two-Sided Printing Module. 1 2 3 4 Print Both Sides was selected, but printing is only on one side of the paper. • You may not have selected Print Both Sides on the Layout dialog box.
Problems?: Troubleshooting Tips Is there a problem with infrared (Ir) printing? What is the problem? Possible cause To solve the problem… A connection cannot be established or the transmission seems to be taking longer than usual. The device from which you are trying • Make sure the device is IrDA compliant. to print may not be IrDA compliant. • Look for an IrDA symbol or refer to the user’s guide for reference. Your PowerBook may not be setup to Make sure your PowerBook is setup to print.
Problems?: hp Customer Care hp Customer Care hp deskjet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, hp Customer Care’s award-winning service and support is nearby to provide expert advice on using your hp printer or to answer specific questions about a problem you are having. Whether online or by phone, you’ll find the support you need—and you’ll find it fast.
Problems?: hp Customer Care hp Customer Care Online continued hp Customer Care User Forums They’re friendly. They’re informative. Check out our online user forums. Simply review existing messages left by other hp users to find the answers you’re looking for. You can also post your questions, then check back later for ideas and suggestions from knowledgeable users and system operators.
Problems?: hp Customer Care hp Customer Care Repair If your hp printer is ever in need of repair, simply call the hp Customer Care Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printer’s limited warranty period. Beyond the warranty period, repairs are charged on a time and materials basis. hp Customer Care by Phone printer.
Problems?: hp Customer Care See the list below, or refer to hp’s web sit at: http://www.hp.com/cposupport/mail_support.
Problems?: hp Customer Care After the Free Phone Support Period Extended Warranty Options You can still get help from hp for a fee. Prices are subject to change without notice. hp Customer Care Online help (page 62) on the internet is still available for free!) If you would like to extend your printer coverage beyond the limited warranty period, you have the following options: • For quick questions in the United States only, call (900) 5551500. The charges are $2.
More About Your Printer Specifications Photo paper Printing Resolution Buttons/Lights 2400 x 1200 dpi + PhotoREt hp deskJet 990cxi model no. C6455A hp deskjet 990cse model no. C6455B Print Technology Black Text Print Speed ✽ Software Compatibility Cancel Button Print Cartridge Status Light Resume Button and Light Power Button and Light Infrared Light Draft: USB Connection: MacOS version 8.6 or later AppleTalk Connection: MacOS version 7.6.1 or later up to 17 pages per min.
More About Your Printer: Specifications Operating Environment Media Weight Media Size Maximum operating conditions: Temperature: 41 to 104°F, 5 to 40°C Humidity: 15 to 80% RH noncondensing Recommended operating conditions for best print quality: Temperature: 59 to 95°F or 15 to 35°C Humidity: 20 to 80% RH noncondensing Storage conditions: Temperature: -40 to 140°F, -40 to 60°C Paper: Paper: U.S.
More About Your Printer: Specifications Infrared Printing Specifications Range Automatic Two-Sided Printing Module Specifications 3 feet (1 meter) 30 degree cone Automatic Two-Sided Printing Module model no. C6463A Supported Operating Systems Duty Cycle Some of the operating systems supported by infrared include: MacOS version 8.6 Palm 5,000 sides of pages per month Dimensions 324 mm (12.75 in.) long x 133 mm (5.25 in.) wide x 111 mm (4.37 in.
More About Your Printer: Specifications Media Size Paper: Letter 8.5 x 11 in. (216 x 279 mm) Executive 7.25 x 10.5 in. (184 x 279 mm) A4 (210 x 297 mm) A5 (148 x 210 mm) B5 (182 x 257 mm) Cards: 5 x 8 in. (127 x 203 mm) User Defined Size: Minimum 100 mm x 148 mm 3.94 in x 5.83 in. Maximum 216 mm x 297 mm 8.5 in x 11. 7 in.
More About Your Printer: Specifications Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup window, the paper width must be between 3 and 8.5 inches (77 and 215 mm) and the paper length must be between 3 and 14 inches (77 and 356 mm).
More About Your Printer: System Requirements System Requirements Be sure your computer meets the following system requirements: USB Connection: PowerPC MacOS-based computer with a USB port MacOS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space AppleTalk Connection: 68030 or 68040 Mac or PowerPC MacOS-based computer MacOS version 7.6.
More About Your Printer: Supplies and Accessories Supplies and Accessories For ordering information see page 76.
More About Your Printer: Supplies and Accessories Printer Quick Start Posters and User’s Guides for Macintosh Most hp printer documentation is available for viewing and printing at http://www.hp.com/support/home_products. Paper and Other Media Availability of special media varies by country.
More About Your Printer: Supplies and Accessories Paper Type/Description Part Number Paper Type/Description HP Felt-textured Greeting Cards, Ivory/Half-fold❋ HP Premium Photo Paper, Glossy Asian A4 (210 x 297 mm), 15 sheets European A4 (210 x 297 mm), 15 sheets U.S. letter, 15 sheets C6043A C6040A C6039A U.S. letter, 20 sheets, 20 envelopes A4 (210 x 297 mm) 10 sheets, 10 envelopes U.S.
More About Your Printer: Ordering Information Ordering Information To order printer supplies or accessories, call your nearest hp dealer or call hp DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from hp at www.hpshopping.com, or call the hp Shopping Village at 1-888-999-4747. • Argentina: (54 1) 787-7100 Fax: (54 1) 787-7213 Hewlett-Packard Argentina, Buenos Aires, Argentina • Australia/New Zealand: (03) 895-2895 China Resources Bldg.
More About Your Printer: Ordering Information • Korea: (02) 3270-0720 Fax: (02) 3270-0894 Hewlett-Packard Korea 16-58 Hangangro3ga Yongsangu Seoul, Korea • Latin America Headquarters: (305) 267-4220 Fax: (305) 267-4247 5200 Blue Lagoon Drive, Suite 930 Miami, FL 33126 • Mexico: (52 5) 258-4600 Fax: (54 1) 258-4362 Hewlett-Packard de Mexico, S.A. de C.V Colonia Lomas de Santa Fe, C.P. 01210 Mexico • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V.
More About Your Printer: Legal Information Legal Information Regulatory Notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver.
More About Your Printer: Legal Information Limited Warranty Statement HP Product Software Ink cartridges Printer Duration of Limited Warranty 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.
More About Your Printer: Environmental Statement Environmental Statement Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. HewlettPackard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.
Index A accessories 73 AppleTalk connection 5 Automatic Two-Sided Printing Layout panel 11 B background printing 13 banners minimum margins 71 ordering 75 printing 34 problems 57 specifications 68 Best mode 67 book binding 24 business cards printing 28 buttons Cancel 3, 9, 67 Power 3, 37, 39, 40, 53, 67 Resume 3, 25, 46, 67 C cables connecting 45 ordering 73 calibrating printer 56 Cancel button 3, 9, 67 cards minimum margins 71 specifications 68, 71, 75 change printers 14 change the order of print jobs 14
Index G General panel 10 getting help, see help greeting cards printing 31 specifications 68 H help customer 62 hp Customer Care 62–64 technical support 62 user forums 63 web sites 62 hp Customer Care 62–64 hp jetdirect 300X External Print Server 5, 73 I I/O interface 67 icons printer status 8 icons, print cartridge status 36 IN tray capacity of 68 index cards printing 28 specifications 68 tray capacity 68 Infrared light 67 ink ordering 73 replacing 37 streaking 39 supplies 73 ink cartridges cleaning 39–41
Index modes 2400 x 1200 dpi 67 Best 67 Draft 67 Normal 67 printing speeds 67 N Normal mode 67 O online support, web sites 62 operating environment 68 ordering parts and accessories 76 supplies 73 OUT tray flap 4 P page orientation 8 Page Setup dialog box 8 paper minimum margins, by type 71 printing on different types 23 specifications 68, 71 supplies 74 User Defined Size 68 weight, recommended 68 paper jams, clearing 47, 51, 52 paper orientation landscape 54 portrait 54 paper size 8 paper sizes and minimum
Index printer accessories 73 buttons 3 cable, parallel 73 cable, USB 73 cleaning 22 connections 45 controlling 5 driver updates, see printer software, updates drivers, see printer software Lights 3 maintenance 22 paper trays 68 parts 73 selecting default 6 software 63 software updates 63 specifications 67 status 8 trays 4 printer software downloading 63 problems installing 44 updates printing banners 34 book 24 business cards 28 envelopes, single 26 envelopes, stack 27 faxes 50 from the desktop 6 greeting
Index R rear access door removing 47, 51 replacment parts 73 regulatory notices 78 requirements, system 72 resolution best 67 color 67 draft 67 normal 67 specifications 67 restart printing 14 Resume button 67 Resume light 67 S scaling 8 selecting a default printer 6 setup problems 44–45 single envelope slot 4 size media 68 User Defined Paper Size 68 small media printing 28 software hp jetdirect 300X External Print Servers 5 print server 5 software compatibility 67 software, see printer software sort the or
