HP All-in-One 1.51 & ProLiant Storage Server 7.1 Service Release (5697-0282, January 2010)

Installation of the security patch KB939778 may fail on some platforms.Issue:

The security patch KB939778 may fail to install on some HP StorageWorks All-in-

One Storage System and HP ProLiant Storage Server x86 platforms if Windows

Services for UNIX 3.5 (Subsystem for UNIX based applications) is not installed. If

this patch fails to install, then the patch is not applicable on the system.

Description

Installation log may not openIssue:

The installation log may not open when the Install Log button is clicked.Description

To view the install log, go to C:\Program Files\HP\HP Service Release\

Server\Reports and open the corresponding xml file, which will have the format

srReport-yyyymmdd-hhmmss.xmlwhere yyyy/mm/dd and hh:mm:ss are

the date and time of installation respectively.

Workaround

Software initiator is not updated when upgrading from some platformsIssue:

The latest software initiator is not updated when upgrading from PSS7.0 versions

of HP ProLiant Storage Servers.

Description

Manually download and install the Microsoft iSCSI Initiator from http://www.mi-

crosoft.com/windowsserver2003/technologies/storage/iscsi/default.mspx

Workaround

Automated Storage Manager attempts to install on Enterprise versions of HP ProLiant Storage

Servers with the PSS7.0 image.

Issue:

The Service Release attempts to install ASM on Enterprise versions of HP ProLiant

Storage Servers with the PSS7.0 image and displays an error message in the install-

ation report. ASM is not compatible with Enterprise OS versions, and will therefore

fail.

Description

This error can be safely ignored.Workaround

HP Service Release Wizard

HP Service Release Client and Server fails to repair itselfIssue:

The repair option does not complete at times for the HP Service Release Client or

the HP Service Release Server.

Description

1. Unistall the HP Service Release Server/Client.

2. Run the HP Service Release setup.exe.

Workaround

HP NAS Updater or AiO Updater installed in previous Service Releases cannot be used to install

this Service Release

Issue: