HP StorageWorks Clustered File System 3.6.
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Contents 1 HP Technical Support HP Storage Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 HP NAS Services Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2 Overview Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . View Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Event Notifier Services . . . . . . . . . . . . . . . . . .
1 HP Technical Support Telephone numbers for worldwide technical support are listed on the following HP website: http://www.hp.com/support. From this website, select the country of origin. For example, the North American technical support number is 800-633-3600. NOTE: For continuous quality improvement, calls may be recorded or monitored.
HP Technical Support 2 HP NAS Services Website The HP NAS Services site allows you to choose from convenient HP Care Pack Services packages or implement a custom support solution delivered by HP ProLiant Storage Server specialists and/or our certified service partners. For more information, see us at http://www.hp.com/hps/storage/ns_nas.html. For the latest documentation, go to http://www.hp.com/support/manuals.
2 Overview HP Clustered File System generates an event message when an error condition or failure occurs or when the status of the cluster changes. To provide an audit trail of cluster operations, a message is also generated when a user requests and is granted or denied authorization to perform a task. Event messages are logged and can be viewed either with the Cluster Event Viewer provided with the HP Management Console or with command-line tools.
Chapter 2: Overview 4 The message is also sent to the HP Clustered File System mxlogd process, which takes these actions: • Sends the message to the event notifier services configured on the server. If the message has been selected to trigger a notifier service, the appropriate action will take place (send an SNMP trap, send email, or run a script). • Sends the message to all servers in the cluster. The servers, including the server where the event occurred, copy the message into their own cluster logs.
Chapter 2: Overview 5 Event Viewer, and then click on Matrix Server to see the log messages. You can use the options on the Action menu to manipulate the event log. Note that the Windows event log on a particular server includes only the messages that were generated on that server. Event Notifier Services HP Clustered File System provides the following event notifier services: • SNMP Notifier Service.
Chapter 2: Overview 6 Alerts Certain events called Alerts are tracked by an HP Clustered File System component. When the condition causing the event is resolved, HP Clustered File System closes the Alert. Event messages for Alerts are displayed on the Alerts pane on the HP CFS Management Console and are also written to the event logs in the same manner as other event messages.
3 Event Messages This chapter lists alert messages and corrective actions for HP Clustered File System, FS Option for Windows. Alert Descriptions The following table lists Alerts generated by HP Clustered File System, FS Option for Windows. ID Message and Corrective Action 101 License is invalid. HP Clustered File System will be terminated in hour(s) minute(s). Action. The ClusterPulse process has recognized a license violation. This message will be repeated every 15 minutes.
Chapter 3: Event Messages ID Message and Corrective Action 104 License warning resolved. 8 Action. None. Alert 103 is resolved. 107 Virtual host IP
conflict. Network address is replying to pings. Action. Determine which server owns the IP address assigned to the virtual host. If the server owning the address is configured in the cluster but HP Clustered File System is down, reboot the server to get the operating system to release the IP address.Chapter 3: Event Messages ID Message and Corrective Action 4506 Probe failed: configuration error, script
