Warranty and Support for your HP Server Appliance

Other Countries
For hardware service, contact your local
authorized reseller or HP sales office. For
telephone support, contact your authorized
reseller.
For how many years can I
receive free phone support on
my Server Appliance?
You can receive free phone support for the
warranty period of your HP Server Appliance
product. HP supports all Server Appliances for a
full three years after the product’s obsolescence
date.
When does my warranty
coverage start?
The warranty period officially begins on the day
that HP delivers your HP Server Appliance.
How can I upgrade my HP
Server Appliance warranty?
HP Supportpack – provides enhanced service
such as faster response time or around-the-clock
support. Please contact HP or your local Resellers
for more information.
What should I have ready
before I call for service?
Before you call, have this information ready:
• Product model name and number
• Product serial number
• Applicable error messages from system
or diagnostics
• Applicable hardware driver revision levels
• Add-on boards or hardware installed
• Third-party hardware or software