Warranty and Support for your HP Server Appliance

What is the warranty on
software installed on my
Server Appliance?
HP warrants its software or HP factory-provided
third-party software for a period of 1 year.
During that period, HP will provide customers
with remote assistance (by phone and/or by
email) for installation and configuration and/or
replace defective software via the exchange
process.
HP does not warrant customer-installed third-
party software. HP assumes no responsibility for
the use or reliability of HP software on equipment
that is not furnished by HP.
What is not covered by this
warranty?
Your HP Server Appliance warranty does not
cover the following:
• Products purchased from anyone other than
HP or an authorized HP reseller
• Non-HP products installed by unauthorized
entities
• Consumables, such as batteries
• Customer-installed third-party software
• Routine cleaning, or normal cosmetic and
mechanical wear
• Damage caused by misuse, abuse, or neglect
• Damage caused by parts that were not
manufactured or sold by HP
• Damage caused when warranted parts were
repaired or replaced by an organization
other than HP or by a service provider not
authorized by HP