HP e-Commerce / XML director server appliance sa8250 - Users Guide

A P P E N D I X E HP e-Commerce/XML Director Server Appliance SA8250 User Guide
330
GUI Administrative
interface
initialization fails
DNS name resolution is
incomplete.
The client machine’s host name must be
DNS-resolvable by the SA8250. If DNS is
not used, use the config sys hosts
add command at the CLI to add the client’s
hostname to the SA8250’s local host file. The
SA8250 also needs to be added to the client
machine’s local hosts file. For Windows*
NT*, the hosts file is located in
c:\winnt\System32\drivers\etc
directory. For Solaris*, edit the /etc/
nsswitch.conf to allow for local
resolution. For UNIX*, the hosts file is
located in /etc. The format of the entry is:
<IP> <SA8250Name>
<FullyQualifiedDomainName>
Example: 10.1.1.2 Broker1
Broker1.yourco.com
Slow client response
from a web server
through the SA8250
compared to
response time
directly from the web
server
Hostname/IP address
resolution on the server
may be misconfigured
or incomplete, causing
a delay in the server
response.
Add the hostname/real IP address of the
SA8250 to the HOSTS file on the server to
eliminate any delay in hostname/IP address
resolution on the server.
Slow client response
from a Web server
through the SA8250
compared to
response time
directly from the
Web server
Ethernet link
configuration needs
adjustment.
The SA8250 defaults to auto-negotiate mode
on the ethernet link. However, some older
routers may not handle auto-negotiate
correctly.
Problem Possible Cause Solution
SA8250 Troubleshooting Guide (continued)