Getting Started HP Notebook
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 4 Top ....................
Adjusting the volume ......................................................................................................... 20 Checking audio functions on the computer ........................................................................ 20 Webcam (select models only) ............................................................................................................ 21 Video .......................................................................................................................
Resolving a low battery level when the computer cannot exit Hibernation ....................................................................................... 32 Conserving battery power .................................................................................................. 32 Storing a user-replaceable battery (select models only) .................................................... 33 Disposing of a user-replaceable battery (select models only) ...........................................
Cleaning the display .......................................................................................... 52 Cleaning the sides and cover ............................................................................ 52 Cleaning the TouchPad and keyboard .............................................................. 53 9 Backup and recovery ....................................................................................................................................
1 Welcome After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Networking on page 13. ● Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, see the HP Notebook Reference Guide.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide ● Power management features To access this guide on your computer: ● How to maximize battery life Select Start > Help and Support > User Guides.
Resources For information about Limited Warranty* Warranty information To access the warranty: Select Start > Help and Support > User Guides > View Warranty Information. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component 4 Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Caps lock light On: Caps lock is on. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. ● Amber: Microphone is muted. ● Off: Microphone is on. ● Amber: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Off: All wireless devices are off.
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or the b key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop.
Right Component Description (1) Power button Turns power on and off. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. (3) Rotation lock button Locks screen orientation in either Landscape or Portrait mode. NOTE: When you move between notebook and tablet configuration, the computer screen will automatically change to vertical or horizontal. To lock the current screen orientation, slide the screen orientation button.
Left NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Speaker Produces sound. Rear NOTE: Your computer may look slightly different from the illustration in this section.
(5) USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a powered USB port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
Display Your computer can serve as both a standard notebook and can rotate into a tablet configuration, allowing you to use its touchscreen capabilities with a large number of apps. CAUTION: To prevent damage to the display hinges, never force the rotating action.
CAUTION: To prevent damage to the display hinges, when in notebook configuration, do not rotate the display counterclockwise. To change your notebook to a tablet 1. Rotate the display clockwise 180 degrees until the display faces backwards. 2. Lower the display over the keyboard. To change the tablet back into a notebook, reverse these steps. Component Description (1) Ambient light sensor Brightens or dims the display in response to ambient light.
Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Service cover Contains the hard drive, the wireless LAN module slot, the WWAN module slot (select models only), and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
3 Networking NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. For more information, see Connecting to an existing WLAN on page 14 or Setting up a new WLAN network on page 14. ● Wired—You can access the Internet by connecting to a wired network.
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start > Control Panel > Network and Internet > Network and Sharing Center. NOTE: If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. Configuring a wireless router For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network.
in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer. For information about inserting and removing the SIM, see the Inserting and removing a SIM on page 16 section in this chapter. For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband information included with your computer. For additional information, see the HP website at http://www.
9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. To remove a SIM, press in on the SIM, and then remove it from the slot. Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help.
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.
4 Multimedia Your computer may include the following multimedia components: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity controls that allow you to play, pause, fast forward, or rewind a media file: ● Media buttons ● Media hotkeys (specific keys pressed in combination with the fn key) ● Media k
Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hotkeys (specific keys pressed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. NOTE: Volume can also be controlled through the operating system and some programs.
Webcam (select models only) Some computers include an integrated webcam. With the preinstalled software, you can use the webcam to take a photo or record a video. You can preview and save the photo or video recording.
To connect a video or audio device to the DisplayPort: 1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer. 2. Connect the other end of the cable to the video device, and then see the device manufacturer’s instructions for additional information. NOTE: To remove the device cable, press down on the connector latch to disconnect it from the computer. NOTE: guide.
5 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card formats that are supported on your computer, see the Getting to know your computer on page 4 section.
Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Click the remove hardware icon on the Windows desktop in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2).
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected. NOTE: The first time you connect a USB device, a message in the notification area lets you know that the device is recognized by the computer.
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn off the device. To disconnect an unpowered external device, turn off the device, and then disconnect it on the computer.
6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to refer to both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
Setting power options Using power-saving states The computer has two power-saving states that are enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit Sleep faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after a period of inactivity when running on battery power or on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed in Windows Control Panel.
Customizing power plans 1. Click the power meter icon in the notification area, and then click More power options. – or – Select Start > Control Panel > System and Security > Power Options. 2. Select a power plan, and then click Change plan settings. 3. Change the settings as needed. 4. To change additional settings, click Change advanced power settings and make your changes.
Finding additional battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool to test battery performance ● Information on calibration, power management, and proper care and storage to maximize battery life ● Information on battery types, specifications, life cycles, and capacity To access battery information: ▲ Select Start > HP Support Assistant > Battery > Power and battery.
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. NOTE: For additional information about the battery light, see the Getting Started guide. – or – ● The power meter icon in the notification area shows a low or critical battery notification.
● Stop, disable, or remove any external media cards that you are not using. ● Decrease screen brightness. ● Before you leave your work, initiate Sleep or Hibernation, or shut down the computer. Storing a user-replaceable battery (select models only) CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time.
● When running Disk Defragmenter ● When performing a backup or recovery When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area changes appearance. When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life.
7 Keyboard and pointing devices Using the keyboard Identifying the Hot keys NOTE: Your computer may look slightly different from the illustration in this section. A hot key is a combination of the fn key (2) and either the esc key (1) or one of the function keys (4). To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hot key combination Description fn+esc Displays system information. fn+f1 Adjusts display for ambient lighting.
Hot key combination fn+f4 Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information on the computer using the external VGA video standard.
Using keypads The computer includes an embedded numeric keypad. The computer also supports an optional external numeric keypad, or an optional external keyboard that includes a numeric keypad. Using the embedded numeric keypad NOTE: (2) Your computer may look slightly different from the illustration in this section. Component Description fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the fn key while pressing the keypad key. ● To use the standard function of a keypad key while the keypad is on: ◦ Press and hold the fn key to type in lowercase.
Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. The TouchPad light and on-screen display icons indicate the TouchPad status. The following table shows and describes the TouchPad display icons. TouchPad light Icon Description Amber Indicates that the TouchPad is off. Off Indicates that the TouchPad is on. Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar. 2.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps.
8 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, see the HP Notebook Reference Guide. To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery at a 45 degree angle (1) into the battery bay until it is seated. Pivot the battery downwards until it is seated (2). The battery release latch automatically locks the battery into place.
3. 44 Pivot the battery up and then remove the battery from the computer (2).
Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the service door: 1. Set the service cover down in place(1), taking care to align it properly, and then slide it toward the battery bay until the service door snaps into place.(2). 2. With the service bay towards you, replace the micro SD enclosure if necessary.
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive To remove a hard drive: 1.
Installing a hard drive NOTE: Your computer may look slightly different from the illustration in this section. To install the hard drive: 48 1. Insert the hard drive into the hard drive bay at an angle, and then lay the hard drive flat in the hard drive bay. 2. Tighten the hard drive screw. 3. Replace the service door, taking care to align it properly. (See Removing or replacing the service door on page 45.) 4.
Adding or replacing memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 6. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 7. Replace the service door (see Removing or replacing the service door on page 45). 8. Insert the battery (see Replacing a user-replaceable battery (select models only) on page 33). 9. Connect AC power and external devices to the computer. 10.
Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning the TouchPad and keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components.
9 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media performs a system recovery if the hard drive becomes corrupted. A system recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.
NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the external drive. To create a backup using Backup and Restore: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1.
CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition and the HP Recovery partition.
Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.
10 Support Contacting support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When support chat is not available in a particular language, it is available in English. ● E-mail support.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/Product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact support.
11 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
Index A AC adapter 9 AC adapter, testing 34 audio functions, checking 20 audio-in (microphone) jack, identifying 7 audio-out (headphone) jack, identifying 7 B Backup and Restore 56 battery conserving power 32 discharging 31 displaying remaining charge 31 disposing 33 low battery levels 31 replacing 33 storing 33 battery bay 60 Battery Check 31 battery cover release latch 12 battery cover, identifying 12 battery information, finding 31 battery power 30 battery temperature 33 battery, replacing 43 Bluetooth
muting speaker sound 36 Sleep 35 switching screen image 36 using 35 wireless 36 hotkeys, media 19 HP Mobile Broadband, disabled 16 hubs 24 I input power 61 integrated webcam light, identifying 11 internal display switch 11 internal microphones, identifying 11 Internet connection setup 14 ISP, using 13 J jacks audio-in (microphone) 7 audio-out (headphone) 7 network 8 RJ-45 (network) 8 K keyboard backlight 36 keyboard hot keys, identifying keypad embedded numeric 6 identifying 37 keypad, external num lock 38
Sleep exiting 28 initiating 28 slots security cable 8 speakers, identifying 8 storing a battery 33 switch, power 27 system repair disc 54 system restore points 54 T temperature 33 testing an AC adapter 34 TouchPad buttons 4 using 38 TouchPad gestures pinching 41 rotating 42 scrolling 41 zooming 41 TouchPad light, identifying 5 TouchPad zone identifying 4 traveling with the computer 33, 60 turning off the computer 27 U unresponsive system 27 USB 3.
