HP StorageWorks Enterprise Modular Library E-Series user guide AH876-96001 Part number: AH876-96001 Fourth edition: September 2007
Legal and notice information © Copyright 2005-2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents About this guide . . . . . . . . . . . . . . . . . . . . . . . . . Intended audience . . . . . . . . Related documentation . . . . . . Document conventions and symbols Rack stability . . . . . . . . . . Taking ESD precautions . . . . . . Fiber-optic safety . . . . . . . . Laser product label . . . . . . Fiber-optic cable installation . . Fiber-optic cable handling . . HP technical support . . . . . . . Subscription service . . . . . . . HP web sites . . . . . . . . . . Documentation feedback . .
OCP tabs and status bar . . . . . . . . . . . . . . . . . Timeouts . . . . . . . . . . . . . . . . . . . . . . . . OCP functions . . . . . . . . . . . . . . . . . . . . . . Status screen . . . . . . . . . . . . . . . . . . . . . . Configuration screen . . . . . . . . . . . . . . . . . . . Operations screen . . . . . . . . . . . . . . . . . . . . Support screen . . . . . . . . . . . . . . . . . . . . . Controls and indicators . . . . . . . . . . . . . . . . . . . . Library robotics controller . . . . . . . .
Removing a power supply from the card cage expansion module Replacing a power supply in the card cage expansion module . LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . Required tools . . . . . . . . . . . . . . . . . . . . . . Removing an LTO2 or LTO3 tape drive . . . . . . . . . . . Replacing an LTO2 or LTO3 tape drive . . . . . . . . . . . LTO4 tape drive . . . . . . . . . . . . . . . . . . . . . . . Required tools . . . . . . . . . . . . . . . . . . . . . . Removing an LTO4 tape drive . .
German laser notice . . . . . . . Italian laser notice . . . . . . . . Japanese laser notice . . . . . . Spanish laser notice . . . . . . . Recycling notices . . . . . . . . . . Disposal of waste equipment by users Czecholslovakian notice . . . . . Danish notice . . . . . . . . . . Dutch notice . . . . . . . . . . Estonian notice . . . . . . . . . Finnish notice . . . . . . . . . . French notice . . . . . . . . . . German notice . . . . . . . . . Greek notice . . . . . . . . . . Hungarian notice . . . . . .
Figures 1 Front view of the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 2 Rear view of the library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3 Robotics unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 4 Base module card cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 5 Tape drive expansion module . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 6 Card cage expansion module . . . . . . . . . . . . . .
35 Indicators on the library robotics controller . . . . . . . . . . . . . . . . . . . . . 56 36 Indicators and reset on the Interface Manager card . . . . . . . . . . . . . . . . . 57 37 Indicators on the e2400-FC 2Gb interface controller . . . . . . . . . . . . . . . . . 58 38 Indicators on the e2400-FC 4Gb interface controller . . . . . . . . . . . . . . . . . 58 39 Indicator on an LTO2 or LTO3 tape drive . . . . . . . . . . . . . . . . . . . . . . 59 40 Indicators on an LTO4 tape drive . . .
Tables 1 Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 2 EML configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3 Ultrium compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 4 OCP icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Status screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 50 6 Configuration screen functions . . . . . . . . . . . . . . .
About this guide This guide provides information to help you operate the library, troubleshoot problems, and remove and replace customer self-repair components (CSRs). Intended audience This guide is intended for system administrators, system engineers, and operators who need physical and functional knowledge of the library.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. Rack stability Rack stability protects personnel and equipment. WARNING! To • • • • • reduce the risk of personal injury or damage to equipment: Extend leveling jacks to the floor. Ensure that the full weight of the rack rests on the leveling jacks. Install stabilizing feet on the rack.
NOTE: In environments with high potential for static electricity, take additional precautions, such as the use of an antistatic smock or a grounded antistatic mat. Fiber-optic safety WARNING! Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transceiver module. Hazardous conditions might exist from laser power levels that are capable of causing injury to the eye. Be especially careful when using optical instruments with this equipment.
• Clean the connector before making a connection. Make sure that there are no obstructions and that keyways are aligned. Fiber-optic cable handling Observe these precautions when you handle fiber-optic cables: • Do not coil the cable to less than 96 mm (3.75 inches) in diameter. • Do not bend the cable to less than 12 mm (0.5 inches) in radius. HP recommends that a cable’s bend radius be no less than 20 times the diameter of the cable. • Do not pull on the cables; carefully place them into position.
To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP.
About this guide
1 Library overview The HP StorageWorks Enterprise Modular Library (EML) E-Series Tape Libraries provide performance, reliability and investment protection for your data protection needs. With up to 16 HP StorageWorks Ultrium 1840 (LTO4) tape drives, the EML E-Series boasts native throughput of over 6.9 TB/hr. Based on the HP StorageWorks Extended Tape Library Architecture (ETLA), controllers help to ensure that rogue I/O requests do not interrupt the backup or recovery job in progress.
Configuration Illustration 245e 1 base module 1 tape drive expansion module 1 card cage expansion module factory racked Maximum slots available Configurable load port slots (in multiples of 5) Configurable reserved slots 24 245 0–15 0–9 1–8 32 348 0–25 0–9 1–12 32 375 0–25 0–9 1–8 40 442 0–35 0–9 1–16 40 469 0–35 0–9 1–12 40 505 0–35 0–9 1–8 Height in “U” Number of possible tape drives nl nl nl nl 10965 348e 1 base module 2 tape drive expansion modules 1 card cage
1 6 7 2 9 7 8 10 7 3 7 11 7 4 7 10 7 3 7 11 7 7 5 7 11 7 10967 1 Reserved space. If your library contains LTO4 tape drives, this space contains the switch for the internal network.
1 7 2 8 11 12 9 3 13 10 9 4 12 5 4 12 9 10 12 11 9 10 13 14 6 10 10968 1 Reserved space 8 Base module card cage (e2400-FC 2Gb interface controller shown) 2 Switch for the internal network (in libraries with LTO4 tape drives only) 9 Tape drives (LTO3 tape drives shown) 3 Base module 10 Cable management features 4 Tape drive expansion module 11 Fans 5 Card cage expansion module 12 Power supplies 6 Capacity expansion module 13 Power strips 7 Main power switch 14
limits the distance that the robot can travel. If the library floor is attached to the base module, the bottom two rows (containing 16 slots) cannot be used. The robotics unit is located at the top of the base module. When fully retracted (or parked), the robot is fully contained within a 2U space. For safety reasons, the robot is parked before the center door can be opened.
• Library robotics controller (see Figure 8 on page 25)—A single slot, 6U-wide cPCI board having Ethernet ports and an RS-232 port. One Ethernet port connects this controller to the Interface Manager card. • HP StorageWorks Interface Manager card (see Figure 9 on page 26)—A single slot, 4U-wide cPCI board having six Ethernet ports. This board contains 128MB of dynamic random access memory (DRAM) plus a 256MB CompactFlash memory card, both in their own sockets.
IMPORTANT: If you are adding expansion modules to an EML 71e, you must purchase a capacity upgrade license for Command View TL (part number AH063A). This license upgrades your base module from 71 slots to 103 slots. You must also make sure that your rack has side panels and doors installed to comply with regulatory requirements. Tape drive expansion module The tape drive expansion module is an 8U chassis containing 94 LTO slots (84 permanent and 10 configurable).
library tape drive capacity. One interface controller is added for every four additional LTO2 or LTO3 tape drives. LTO4 tape drives do not connect to an interface controller; instead, they connect directly to the SAN. Two power supplies are located at the bottom of the card cage, and two cooling fans are on the right.
1 3 2 10978 1 Viewing windows 2 10-Cartridge load port 3 Cable management features Figure 7 Capacity expansion module Controller cards This section explains the function of the three major cards that control the library.
Command View TL software, provides remote management of the library by using a serial, Telnet, or Web-based graphical user interface (GUI).
1 3 2 4 10422 1 FC ports to LTO2 and LTO3 tape drives 3 Ethernet port (connection to Interface Manager card) 2 FC ports to hosts 4 Serial port Figure 10 Ports on the HP StorageWorks e2400-FC 2Gb interface controller Ports on the e2400-FC 4Gb interface controller 1 2 3 4 10953 1 FC ports to LTO2 and LTO3 tape drives 3 Ethernet port (connection to Interface Manager card) 2 FC ports to hosts 4 Serial port Figure 11 Ports on the HP StorageWorks e2400-FC 4Gb interface controller Changin
Functional description The library receives commands and data throughout the SAN from hosts running applications from approved independent software vendors (ISVs). Host bus adapters (HBAs) in servers send this traffic over FC links, usually through FC switches. For LTO4 tape drives, the traffic goes directly to the tape drive; but for LTO2 and LTO3 tape drives, the traffic first goes through an interface controller. One interface controller can connect up to four LTO2 or LTO3 tape drives.
Load ports and magazines The load ports are mechanical devices on the front of the library that enable you to import and export tape cartridges to and from the library through removable magazines, or act as additional library storage slots. These two functions for a load port cannot be mixed; you must either designate an entire load port to be import/export slots or storage slots. The base module contains a load port capable of using one 5-cartridge magazine.
Table 3 Ultrium compatibility Tape drive 200 GB1 400 GB1 800 GB1 WORM 800 GB1 1600 GB1 WORM 1600 GB1 Ultrium 460 (LTO2) Read/write Optimum Not supported Not supported Not supported Not supported Ultrium 960 (LTO3) Read only Read/write Optimum Optimum Not supported Not supported Ultrium 1840 (LTO4) Not supported Read/write Read/write Read/write Optimum Optimum 1Values assume a 2:1 compression ratio Tape cartridges and cleaning cartridges are specifically formatted for use with Ul
Operator control panel The OCP displays library status information and allows you to access the library menus with a touch screen. Use these menus to view and change the library settings, move tape cartridges, obtain status information, or run diagnostic tests.
• In general, the library numbers the slots one module at a time, starting with the top module. For slot numbering purposes, the 12U base module is considered to be two modules: an 8U base module and a 4U base module. • Within each module, column numbering starts with 1 at the left column as viewed from the front of the library. • Within each module, row numbering starts with 1 at the top row.
12 7 9 1 1 1 2 3 2 4 5 6 3 2 3 1 4 5 6 2 7 8 9 5 4 10 7 8 9 1 2 11 1 2 3 9 4 5 6 6 7 8 8 10439 1 Robot park zone 7 Row numbering 2 Array targets for the bar code scanner 8 Column numbering 3 Slots available for data cartridges 9 Load port slots 4 Software demarcation between upper and lower modules for slot counting purposes 10 8U base module 5 Tape drives 11 4U base module 6 Expansion identification label 12 Tape drive numbering Figure 17 Slot numberin
14 11 1 1 1 2 3 2 4 5 6 3 1 2 3 5 4 5 6 6 1 2 3 4 5 6 2 7 8 9 4 2 3 1 7 1 2 3 1 4 5 6 2 9 4 12 7 8 9 8 13 5 9 6 7 8 10 10439 1 Robot park zone 8 Expansion identification label 2 Array targets for the bar code scanner 9 Row numbering 3 Reserved slots—can be used for cleaning cartridges or data cartridges.
4 1 2 1 2 3 6 7 1 2 3 1 1 2 3 4 5 6 2 4 5 6 3 7 8 9 10 11 4 12 10 11 12 7 8 9 3 5 4 9 9 5 6 7 8 8 10440 1 Slots available for data cartridges 6 Expansion identification label 2 Array targets 7 Row numbering 3 Slots unavailable for use when the library floor is installed in this module 8 Column numbering 4 Tape drive numbering 9 Load port slots 5 Tape drives Figure 19 Slot numbering in the tape drive expansion module Enterprise Modular Library E-Series 35
4 1 2 3 4 5 6 1 2 3 1 2 3 5 1 2 3 4 5 6 4 5 6 7 8 6 10979 1 Slots available for data cartridges 4 Expansion identification label 2 Array targets 5 Row numbering 3 Slots unavailable for use when the library floor is installed in this module 6 Column numbering Figure 20 Slot numbering in the card cage expansion module 36 Library overview
4 1 2 3 1 2 3 4 5 1 2 3 4 5 6 1 2 3 4 5 6 7 8 9 10 11 12 7 8 9 10 11 12 9 10 11 7 5 6 7 8 6 10956 1 Slots available for data cartridges 5 Row numbering 2 Array targets 6 Column numbering 3 Slots unavailable for use when the library floor is installed in this module 7 Load port slots 4 Slots unavailable for use when a base module or tape drive expansion module is above this module Figure 21 Slot numbering in the capacity expansion module HP StorageWorks Command View TL Comman
IMPORTANT: If you are upgrading an EML 71e, you must purchase a capacity upgrade license for Command View TL (part number AH063A). This license upgrades your base module from 71 slots to 103 slots. HP StorageWorks Library and Tape Tools HP StorageWorks Library and Tape Tools (L&TT) is a collection of storage hardware management and diagnostic tools assembled into a single, convenient program.
2 Using the library This chapter describes operating procedures for the library. Powering on the library 1. Close the center door of the library and turn the center-door knob one-quarter turn clockwise to lock it. 10945 Figure 22 Closing the center door 2. At the back of the library, press the library main power switch to the I (On) position.
1 10445 1 Library main power switch Figure 23 Library main power switch control NOTE: The following step applies only when the library is powered on for the first time or when a new interface controller is installed. This step is necessary to put the interface controller into managed mode. 3. If this is the first time the library has been powered on after delivery, or if a new interface controller was installed, configure the interface controller so that it is recognized by the Interface Manager card.
Center-door interlock The center door on the front of the library cannot be opened until a password-protected command to unlock the center door is selected on the OCP. This command parks the robot, and actuates a lever that allows you to open the center door. Even if the unit is powered off, the robot must be parked before you can open the center door. If the robot is not parked prior to removing power, you cannot readily open the center door.
CAUTION: The misuse and misunderstanding of bar code technology can result in backup and restore failures. To ensure that your bar codes meet HP’s quality standards, always purchase them from an approved supplier and never print bar code labels yourself. For more information, see the order form provided with the library, as well as the Bar Code Label Requirements, Compatibility and Usage white paper available from http://www.hp.com/support.
0 0 0 2 2 0 L3 0 0 0 2 2 0 L4 11657 Figure 25 Attaching an Ultrium bar code label Setting the write-protect switch Each tape cartridge has a sliding write-protect switch. This switch determines whether new data can be written to the tape cartridge (write-enabled) or whether data on the tape cartridge is protected from being erased or overwritten (write-protected). By moving the switch to the left, the tape cartridge is write-enabled.
CAUTION: Guard plates prevent access to the inside of the library when a load port magazine is removed. These doors will move back out of the way when a magazine is reinserted. You should not attempt to otherwise move these guards, nor gain access to the library through the load ports. 5. Insert the tape cartridges into any available slots in the magazine. CAUTION: Excessive force when inserting a magazine can cause a tape cartridge to unseat and extend into the path of the robot. 6.
Table 4 OCP icons Icon Description Critical error—A component failure has made the library inoperable. Warning—A component failure has degraded library activity, but the library is still operable. Ready—The library is online and ready for operation. Thumbtack out—The screen is eligible to be selected for display after a period of inactivity. Thumbtack in—The screen has been selected for display after a period of inactivity. Only one screen at a time can be thumbtacked.
Figure 29 Menu screen The status bar is a quick indicator of library health. The bar is green when the library is functioning normally, yellow during a warning condition, and red during an error condition. Touching the status bar takes you to the Health Summary screen. The detailed functions of the four top-level menu tabs (Status, Configuration, Operations, and Support) are discussed later. Selecting any of these four tabs takes you to menu items under that screen category.
• If an error condition occurs while the library is timed-out, the backlight comes on for 60 minutes. If the OCP is touched during this 60-minute period, the library reverts to a normal 5-minute period before a timeout. Otherwise, the library re-enters a normal timeout state after 60 minutes. For certain functions, the timeout feature is disabled and re-enabled when the function completes. This occurs: • During an operation and until the operation completes.
Home Screen Status Screen Identity Screen Configuration Screen Operations Screen Library Configuration > Unlock Load Ports Health Summary > Library Robotics > - Library Status - Robotics Status - Power Supply Status - Power Supply 1-6 Load Ports - Load Ports 1-4 Drives - Drive 1-16 Interface Controllers - Interface Controller 1-4 Interface Manager Component Status > Library and Robotics Status > - Library Status - Robotics Status - Drive Odometers Individual Drive Status All Drive Summary Interface
Figure 31 OCP Status screen Enterprise Modular Library E-Series 49
Table 5 Status screen functions Function Description Identity Screen Contains basic configuration information. The library name and IP address is obtained from Command View TL. Other information comes from the robot firmware. The number of interface controllers and tape drives installed in the library are listed, as well as the total number of available storage slots.
Figure 32 OCP Configuration screen Enterprise Modular Library E-Series 51
Table 6 Configuration screen functions Function Library Configuration Description Allows the following items to be configured: • Change Password—The library ships with a null password. Passwords must be set to exactly eight characters, consisting of the numbers 0 through 9 and the period character. If you forget your password, contact HP support. HP support can generate a temporary password that will allow you to access the library.
Figure 33 OCP Operations screen Table 7 Operations screen functions Function Description Unlock Load Ports Instructs the robot to unlock all load port doors. When all load port doors are closed, each load port is scanned and inventoried. Unlock Door Parks the robot, which allows you to open the center door of the library. The library is reinventoried after the center door is closed. Reboot Library Does a library reboot.
Function Description Media Operations Performs the following tasks: • Move tape—Select a Source and Element Type (where you want to move a tape from) and a Destination and Element Type (where you want to move a tape to). Element types consist of a tape drive, load port (I/O), or slot location. Numbers can be entered from the keypad. The up/down arrows cycle you through full (source) or empty (destination) locations. After choosing a source and destination, select Move.
Figure 34 OCP Support screen Table 8 Support screen functions Function Description HP Support Info Provides alternate locations where useful information can be obtained. Service Menu To be used only by authorized HP service personnel. Contact Information Provides contact information as recorded by Command View TL. Display Library Time This date and time are used for support purposes and do not necessarily reflect the local date and time.
1 2 3 4 10470 Figure 35 Indicators on the library robotics controller Table 9 Indicators on the library robotics controller Index No. Control/indicator Function 1 EJECT OK LED Not used. 2 FAULT LED When flashing (red), indicates the card detects a board fault or software initialization in progress. 3 STANDBY LED Not used. 4 ACTIVE LED Always lit (green) when power applied.
1 4 2 3 10982 Figure 36 Indicators and reset on the Interface Manager card Table 10 Indicators and reset on the Interface Manager card Index No. Control/indicator Function 1 Green link speed LED On—Port operating at 100 Mbps. Off—Port is operating at 10 Mbps, or port is not connected (see link activity LED). 2 Green link activity LED Off—Port disconnected/no link. On—Port connected to another Ethernet device. Flashing—Data is being transmitted or received.
1 2 gl01011 Figure 37 Indicators on the e2400-FC 2Gb interface controller Table 11 Indicators on the e2400-FC 2Gb interface controller Function Index No. Control/indicator 1 ACT/LNK indicators nl 2 PWR indicator When green, power is applied to the module. When yellow, Power-On-Self-Test (POST) is in process or processor problems exist. ACT indicator—When lit, shows port activity. LNK indicator—When lit, shows a valid link is established.
Figure 39 Indicator on an LTO2 or LTO3 tape drive Table 13 Indicator on an LTO2 or LTO3 tape drive Index No. 1 Control/indicator Function FAULT LED When lit (yellow), indicates that initialization is in progress, the library robotics controller software has detected a failure that requires the replacement of the tape drive assembly, or a hot swap can occur. When not lit, indicates normal operation.
1 FAULT 2 3 4 11667 Figure 40 Indicators on an LTO4 tape drive Table 14 Indicators on an LTO4 tape drive Control/indicator Function 1 FAULT LED When lit (yellow), indicates that initialization is in progress, the library robotics controller software has detected a failure that requires the replacement of the tape drive assembly, or a hot swap can occur. When not lit, indicates normal operation. 2 ID Beacon. 3 FC A When lit (green), indicates link activity on FC port A.
1 2 2 3 4 11594 Figure 41 Indicators on the switch for the internal network Table 15 Indicators on the switch for the internal network Index No. Control/indicator Function 1 Power (green) On—The switch is receiving power. Off—The switch is not receiving power. LED Mode Select (2 green LEDs) FDx—Indicates that the port Mode LEDs are displaying whether the ports are operating in full-duplex. Speed–Indicates that the port Mode LEDs are displaying the operating speed.
1 10445 Figure 42 Control on the library main power switch Table 16 Control on the library main power switch Index No. 1 Control/indicator Function Switch When switched On (I), powers on all library power supplies. When switched Off (O), places all library power supplies in standby mode.
Figure 43 Indicator on the autoranging power supply Table 17 Indicator on the autoranging power supply Index No. 1 Indicator Function Power LED When lit (green), indicates that all four DC outputs and the fan speed are within specification, and the AC boost circuit is active. When not lit, indicates the main library power switch is turned off or the power supply is in a failed condition and is available for a hot swap.
Figure 44 Indicators on the card cage expansion module power supply Table 18 Indicators on the card cage expansion module power supply Index No. Control/indicator Function 1 PWR GOOD LED When lit (green), all DC outputs and the AC input are within operational limits. FAULT LED When lit (yellow), one or all of the DC outputs or the AC input is not within operational limits.
1 2 3 1 2 10 10 4 10451 Figure 45 Controls and indicator on the PDU Table 19 Controls and indicator on the PDU Index No. Control/indicator Function 1 Power LED When lit (red), shows power is applied to the unit. When not lit, indicates the PDU is not receiving power. 2 PDU switch 1 When switched On, applies power to power strip 1. 3 PDU switch 2 When switched On, applies power to power strip 2. 4 Power strip power switch When set to I (On), applies power to the power strip.
Using the library
3 Maintaining the library This chapter describes routine maintenance and solutions to problems you might encounter while operating the library. Periodic and routine maintenance This section describes maintenance that occurs on a scheduled or as-needed basis. Maintaining tape cartridges NOTE: In addition to the information provided in this manual, see the HP StorageWorks Ultrium Tape Drive User’s Guide from http://www.hp.com/support for more information.
CAUTION: Only use HP Ultrium universal cleaning cartridges in HP Ultrium tape drives. See Appendix C for obtaining supplies. The same cleaning cartridge is used for all Ultrium tape drives. • If the cleaning cartridge is ejected immediately, is expired, or is not an Ultrium cleaning cartridge, discard it and use a new one. To clean the tape heads: 1. Move a cleaning cartridge into the tape drive using your application software. The tape drive automatically loads the cleaning cartridge and cleans the heads.
reserved slots, or type of tape drive (LTO2, LTO3, or LTO4), might require changes to software. Some application software may require the purchase of additional add-on components or licenses when increasing the number of storage slots or tape drives. Contact your application software provider for more information, or if your application software does not recognize newly installed storage slots or tape drives. Command View TL should be the first tool used to diagnose a problem, followed by L&TT.
Problem Corrective action The library or tape drives are not detected by the Interface Manager card or Command View TL software. • Check cable connections. • Check the cabling. Make sure that all radial bends are greater than 5 cm (2 inches) in diameter. • Make sure that the tape drives and library are powered on and can be seen by the OCP and hosts. • Check that the FAULT LED on the tape drives are off. • Check the log files for network problems.
OCP problems Table 22 OCP problems Problem Corrective action The OCP is blank. • Touch the OCP to wake it from sleep mode. • Confirm that the power is on. • Use Command View TL software or the Interface Manager CLI to check for errors. See the HP StorageWorks Interface Manager and Command View TL user guide. The OCP does not respond to touch. • Make sure that the Ethernet cable is properly connected between the library robotics controller PUBLIC port and the CASCADE port on the Interface Manager card.
Robotics problems Table 23 Robotics problems Problem Corrective action The robot does not move at power on. • Make sure that all internal shipping restraints have been removed. • Check that the library center door is closed. • Review latest error messages in the critical and warning event logs to help decipher the message and determine the cause. The picker partially grips a tape cartridge.
Operating problems Table 24 Operating problems Problem Corrective action The host computer cannot communicate with the library. • Make sure that Command View TL reports a green status for the library and tape drives. • Make sure that the host computer was added to the Secure Manager using the Command View TL software, and was given access to library components. • Check library network configuration. • Make sure that there is power to library components.
Table 25 Tape drive problems Problem Corrective action The library is unable to communicate with a tape drive. This is indicated by a Drive Communication Time-out error. • Tape drives added to new drive bays require a reboot. • Check link indicators on the interface controllers (LTO2 and LTO3 tape drives) or on the switch for the internal network (LTO4 tape drives). • Reseat the tape drive. • Check tape drive status on the OCP and with Command View TL. The tape drive does not eject a cartridge.
Symptom Command View TL server does not detect the Interface Manager card (cont.). Interface Manager card does not detect one or more interface controllers. Possible cause Solution Incorrect IP address Make sure that the correct IP address of the Interface Manager card is entered in Command View TL. • See the HP StorageWorks Interface Manager and Command View TL user guide for information on using CLI commands to make sure that the network IP address is correct.
Symptom Possible cause Solution System interference Retry the command. This behavior can be expected if system activity is high, because the Interface Manager commands have lower priority. Cabling Check cabling and observe indicators on the Interface Manager card, interface controllers, and tape drives. • • Topology incomplete (Interface Manager card timed out when attempting communication with interface controllers).
Table 27 Interface Manager card LED fault isolation Indicators Procedures Green LED Red LED Blinks 1x per 5 second interval Off Blinks 2x per 5 second interval Off Blinks 3x per 5 second interval Off Blinks 4x per 5 second interval Off Off Blinks 1x per 5 second interval Off Blinks 2x per 5 second interval Interface Manager card is in discovery mode. If problem persists, it can be due to an incomplete topology. Refer to Table 26 on page 74.
Each of these topics is discussed in the following sections. Examining FC port connection Most hubs and switches have link indicators showing link status. When the interface controller is connected and powered on, the link indicator appears solid. If it is not, examine the cabling or connections. To examine links: • Make sure that the library is not running any tasks before disconnecting any cables. Disconnect and reconnect the FC cable.
Table 28 Terminal configuration settings Attribute Setting BAUD Rate Autobaud, 9600, 19200, 38400, 57600, 115200 Data Bits 8 Stop Bit 1 Parity None Flow Control None or XON/XOFF If problems persist, examine the cabling. If a valid Ethernet IP address is configured, serial configuration settings can also be set using Telnet.
Maintaining the library
4 Removing and replacing parts This chapter provides information for the removal and replacement of each expansion module and field replaceable unit (FRU). CAUTION: Components within the library contain static-sensitive parts. Use appropriate ESD precautions, including the use of a grounding strap, when performing service inside the library. For more information, see “Taking ESD precautions” on page 12.
10482 Figure 46 Removing the library robotics controller Replacing the library robotics controller 1. Orient the library robotics controller as shown in Figure 46 on page 82. Align the library robotics controller with the guides in the top slot in the card cage in the base module and slide the library robotics controller into the library. 2. Push the ejector handles to the inside to fully engage the library robotics controller into the backplane. 3. Tighten the captive screws in both ejector handles.
HP StorageWorks Interface Manager card Part Number 342213-001 or 393531-001 Location Bottom slot in the base-module card cage Characteristics Contains six Ethernet connections to the library robotics controller, four interface controllers, and the SAN; two 3-pin serial ports; status, activity, and error LEDs Function Manages the interface controllers in order to monitor and manage the library Illustration 10463 Required tools • #1 Phillips screwdriver Removing the Interface Manager card 1.
10483 Figure 47 Removing the Interface Manager card 9. Move the CompactFlash memory card from the original Interface Manager card to the new Interface Manager card. The CompactFlash memory card stores the firmware and configuration information for the Interface Manager card. a. Put the Interface Manager card battery-side up on your work surface. b. Grasp the edges of the CompactFlash memory card and slide it out of the flash memory slot.
3. Tighten the captive screws in both ejector handles. Use a #1 Phillips screwdriver. 4. Plug the cables into the Interface Manager card exactly as they were plugged into the original Interface Manager card (see the labels on the cables or the note that you wrote). 5. Turn on the power to the library.
• The power LED is on and the ACT/LNK LEDs are off instead of green (see “HP StorageWorks e2400-FC 2Gb interface controller” on page 57). • The power LED is off. • You might need to find out which tape drives are connected to each interface controller to identify which interface controller to replace. 2. Use your backup software to stop all library activity and make sure the picker is empty. 3. Turn off the power to the library. 4.
5. When you install a new interface controller, you must use a different power-on procedure one time: a. Turn on the power to the library. b. Wait approximately two minutes and turn off the power to the library. c. Wait several seconds and turn on the power to the library again. NOTE: This power-on procedure is performed to allow the Interface Manager card time to configure the interface controller.
4. Label the cables or write a note that shows the locations of all the cables plugged into the interface controller to make it easier to reconnect them later. 5. Unplug all cables from the interface controller. 6. Loosen the captive screws in the black ejector handles at both ends of the interface controller. Use a #1 Phillips screwdriver. 7. Push the ejector handles to the outside. 8. Pull the ejector handles to remove the interface controller from the library.
IMPORTANT: If you do not allow sufficient time for the interface controller to reset before resetting it again, the Interface Manager card will not recognize the interface controller. 7. Make sure the power LED and link LEDs on the interface controller are solid green. The link LEDs indicate a good connection (see “HP StorageWorks e2400-FC 4Gb interface controller” on page 58). 8.
10466 Figure 51 Screw locations on the base-module power supply WARNING! The power supply might be hot. 5. Pull the handle on the power supply to remove it from the library. 6. The bracket is not part of the replacement kit. You must move the bracket from the original power supply to the new power supply. Remove the two 6-32 x 1/4-inch Torx screws that attach the bracket to the power supply with a T-15 Torx screwdriver.
4. Plug the power cord into the power supply. 5. If the power to the library was previously turned off, turn on the power to the library.
Figure 53 Removing a power supply from a card cage expansion module Replacing a power supply in the card cage expansion module 1. Orient the power supply as shown in Figure 53 on page 92. Align the power supply with the guides in the card cage and slide the power supply into the library. 2. Push the ejector handle to the right. 3. Tighten the two captive screws. Use a #2 Phillips screwdriver.
CAUTION: To avoid damaging FC cables, do not pinch or sharply bend the cables tighter than a 5-cm (2-inches) diameter. 2. Unplug the FC cable from the tape drive. 3. Use your fingers or a flat-blade screwdriver to loosen the captive screw on the right side of the tape drive. 4. Pull the tape drive out of the library. Figure 54 Removing a tape drive Replacing an LTO2 or LTO3 tape drive NOTE: HP recommends that you install tape drives from top to bottom, with no gaps between them.
10517 Figure 55 Connecting the FC cable to a tape drive NOTE: Replacement tape drives placed into previously occupied drive bays are recognized by the library. Tape drives placed into previously vacant drive bays are not recognized until after a reboot. 4. Make sure that the tape drive has the current firmware version. See the HP StorageWorks Interface Manager and Command View TL user guide for detailed procedures on updating tape drive firmware. 5.
Removing an LTO4 tape drive 1. Unload any tape cartridges from the tape drive to be removed using your application software or the library operator control panel (OCP). Use your backup software to stop library activity. 2. Open the back doors of the library. 3. Identify the tape drive to be replaced. The fault LED might be lit. 4. Disconnect the FC cable from the tape drive to be replaced by pressing down on the cable connector tab and pulling the connector away from the drive. 11548 5.
11551 2. Remove the end cap from the FC port A connector on the new tape drive. CAUTION: To avoid damaging FC cables, do not pinch or bend the cables sharper than a 5 cm (2 inch) diameter. 3. Reconnect the end of the FC cable that you disconnected from the original tape drive to the FC port A connector on the new tape drive. The FC cable should click into place. Verify that the other end of the FC cable is connected to its corresponding port on the SAN. 11552 4.
26 11558 6. Close the back doors of the library. 7. Make sure that the tape drive has the latest firmware for correct operation. If necessary, upgrade the drive firmware using the Command View TL firmware upgrade wizard or the Interface Manager’s Command Line Interface. See the HP StorageWorks Interface Manager and Command View TL User’s Guide for detailed procedures on upgrading drive firmware.
CAUTION: Guard plates prevent access to the inside of the library when a load port magazine is removed. These doors will move back out of the way when a magazine is reinserted. You should not attempt to otherwise move these guards, nor gain access to the library through the load ports. Replacing a load port magazine 1. Align the magazine with the top and bottom track on the load port door, and slide the magazine through the spring door and fully into the load port. 2. Close the load port door. 3.
5 Moving the library This section explains how to move or ship the library. To ship the library, or move it using a motor vehicle (for example, truck, or forklift), follow the instructions in this section. To move the library to a new location within the same building or facility, follow all instructions in this section except for those found in “Repacking the library” on page 100. NOTE: These procedures require the original packaging materials of the library.
Preparing the library for long-distance relocation 1. Use your application software to remove all tape cartridges from the tape drives. 2. Remove all tape cartridges from the library slots. 3. Carefully pack all tape cartridges for shipment. 4. Install the shipping straps on the robot. 5. Push the yellow gear lock up to prevent movement of the reduction gear. 2 1 10954 1 Shipping straps 2 Yellow gear lock 6.
c. Roll the library onto the pallet. 2. Secure the library: a. Place the antistatic bag over the library, and secure it into place. b. Use the four shipping bolts to secure the library to the pallet. c. Remove the ramps from the pallet and place them in a box. 3. Place the ramp box and accessory kits onto the pallet. 4. Place the four corner posts against the rack. 5. Wrap the cardboard sheets around the library, and fasten using the plastic restraining clips. 6.
Moving the library
A Specifications and characteristics This appendix describes the physical, electrical, and environmental characteristics of the library. Library component specifications Table 29 Library component specifications Characteristic Specification HP 10642 rack with 1 PDU Physical: Weight 114.84 kg (253 lb) Dimensions (HxDxW) 199.9 x 100.8 x 61.0 cm (78.7 x 39.
Characteristic Specification Power rating 297 VA Input current 1.5 A (at 200 VAC) Capacity expansion module (8U) Physical: Weight 20.1 kg (44.2 lb) Dimensions (HxDxW) 35.6 x 81.1 x 48.0 cm (14.0 x 31.9 x 18.9 in) Electrical Power rating 0.8 A (at 240 VAC) Main power supply Weight 2.3 kg (5.4 lb) Card cage expansion module power supply Weight 0.8 kg (1.8 lb) HP LTO Ultrium tape drive and tray Weight 3.6 kg (7.9 lb) LTO Ultrium cartridge Weight 220 g (7.
Library environmental specifications Table 30 Library environmental specifications Item Measurements Operating Storage Transporting Temperature +10 to +35ºC (+50 to +95ºF) nl nl +10 to +40ºC (+50 to +104ºF) -40 to +60ºC (-40 to +140ºF) Humidity 20 to 80% 10 to 95% 10 to 95% Wet bulb (maximum, noncondensing) +29.2ºC (+84.5ºF) +35ºC (+95ºF) +35ºC (+95ºF) Altitude 76 to 4,500 m (-250 to 15,000 ft) nl Acoustics Table 31 Acoustics Item Operating Idle Sound power 7.5 Bels (A) 7.
Specifications and characteristics
B Regulatory compliance notices This appendix contains regulatory notices for the library. Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
Dutch battery notice Verklaring betreffende de batterij WAARSCHUWING: dit apparaat bevat mogelijk een batterij. - Probeer de batterijen na het verwijderen niet op te laden. Stel de batterijen niet bloot aan water of temperaturen boven 60˚ C. De batterijen mogen niet worden beschadigd, gedemonteerd, geplet of doorboord. Zorg dat u geen kortsluiting veroorzaakt tussen de externe contactpunten en laat de batterijen niet in aanraking komen met water of vuur.
German battery notice Hinweise zu Batterien und Akkus VORSICHT: Dieses Produkt enthält unter Umständen eine Batterie oder einen Akku. - Versuchen Sie nicht, Batterien und Akkus außerhalb des Gerätes wieder aufzuladen. - Schützen Sie Batterien und Akkus vor Feuchtigkeit und Temperaturen über 60˚. - Verwenden Sie Batterien und Akkus nicht missbräuchlich, nehmen Sie sie nicht auseinander und vermeiden Sie mechanische Beschädigungen jeglicher Art.
Japanese battery notice Spanish battery notice Declaración sobre las baterías ADVERTENCIA: Este dispositivo podría contener una batería. - No intente recargar las baterías si las extrae. - Evite el contacto de las baterías con agua y no las exponga a temperaturas superiores a los 60 ºC (140 ºF). - No utilice incorrectamente, ni desmonte, aplaste o pinche las baterías. - No cortocircuite los contactos externos ni la arroje al fuego o al agua.
reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label.
Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la class A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Japanese power cord statement Korean notices Class A equipment Class B equipment Taiwanese notices BSMI Class A notice Enterprise Modular Library E-Series 113
Taiwan battery recycle statement Recovery mark: Four-in-one recycling symbol Recovery text: “Please recycle waste batteries” 廢電池請回收 Laser compliance This device may contain a laser that is classified as a Class 1 Laser Product in accordance with U.S. FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.
French laser notice AVERTISSEMENT : cet appareil peut être équipé d'un laser classé en tant que Produit laser de classe 1 et conforme à la réglementation de la FDA américaine et à la norme 60825-1 de l'IEC. Ce produit n'émet pas de rayonnement dangereux. L'utilisation de commandes, de réglages ou de procédures autres que ceux qui sont indiqués ici ou dans le manuel d'installation du produit laser peut exposer l'utilisateur à des rayonnements dangereux.
Japanese laser notice Spanish laser notice ADVERTENCIA: Este dispositivo podría contener un láser clasificado como producto de láser de Clase 1 de acuerdo con la normativa de la FDA de EE.UU. e IEC 60825-1. El producto no emite radiaciones láser peligrosas. El uso de controles, ajustes o manipulaciones distintos de los especificados aquí o en la guía de instalación del producto de láser puede producir una exposición peligrosa a las radiaciones.
Czecholslovakian notice Danish notice Bortskaffelse af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol, angiver det, at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald. I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på den kommunale genbrugsstation, der forestår genvinding af kasseret elektrisk og elektronisk udstyr.
Estonian notice Finnish notice Laitteiden hävittäminen kotitalouksissa Euroopan unionin alueella Jos tuotteessa tai sen pakkauksessa on tämä merkki, tuotetta ei saa hävittää kotitalousjätteiden mukana. Tällöin hävitettävä laite on toimitettava sähkölaitteiden ja elektronisten laitteiden kierrätyspisteeseen. Hävitettävien laitteiden erillinen käsittely ja kierrätys auttavat säästämään luonnonvaroja ja varmistamaan, että laite kierrätetään tavalla, joka estää terveyshaitat ja suojelee luontoa.
Greek notice Hungarian notice Italian notice Smaltimento delle apparecchiature da parte di privati nel territorio dell'Unione Europea Questo simbolo presente sul prodotto o sulla sua confezione indica che il prodotto non può essere smaltito insieme ai rifiuti domestici. È responsabilità dell'utente smaltire le apparecchiature consegnandole presso un punto di raccolta designato al riciclo e allo smaltimento di apparecchiature elettriche ed elettroniche.
Latvian notice Lithuanian notice Polish notice 120 Regulatory compliance notices
Portuguese notice Descarte de Lixo Elétrico na Comunidade Européia Este símbolo encontrado no produto ou na embalagem indica que o produto não deve ser descartado no lixo doméstico comum. É responsabilidade do cliente descartar o material usado (lixo elétrico), encaminhando-o para um ponto de coleta para reciclagem.
Swedish notice Bortskaffande av avfallsprodukter från användare i privathushåll inom Europeiska Unionen Om den här symbolen visas på produkten eller förpackningen betyder det att produkten inte får slängas på samma ställe som hushållssopor. I stället är det ditt ansvar att bortskaffa avfallet genom att överlämna det till ett uppsamlingsställe avsett för återvinning av avfall från elektriska och elektroniska produkter.
C Ordering HP tape cartridges and bar code label packs Where to buy tape cartridges and bar code labels HP recommends using HP tape cartridges in your HP StorageWorks tape library. These can be purchased directly from HP, or through an authorized reseller or sales office. • For the location of an HP authorized reseller: • Call 1-800-345-1518 (U.S. only). • Call 1-800-263-5868 (Canada only). • Outside of North America, see the HP web site for locations and telephone numbers: http://www.hp.com/support.
Part numbers for tape cartridges and bar code labels Table 33 HP tape cartridges and bar code labels HP part number Tape drive type/product Ultrium 460 Data cartridge C7972A (400 GB)1 Prelabeled data cartridge C7972AL (400 GB1 —Europe, Americas only) Universal cleaning cartridge C7978A Bar code label pack (100 data labels, 10 cleaning labels) Q2002A Ultrium 960 Data cartridge, read/write C7973A (800 GB1 ) Data cartridge, WORM (write once, read many) C7973W (800 GB1 ) Prelabeled data cartridges,
D Installing a redundant PDU PDU components The library comes with one PDU installed. For a variety of reasons, it may be desirable or necessary to add a second PDU to the library rack. The factors that determine when to add a second PDU are described below.
supplies in the library that are allowed by the leakage current specification. You must check the power ratings of any additional equipment added to the rack, the power rating of the PDU, and the power rating of the power cords, to make sure all are within specified limits. Placement of redundant PDU components The library primary PDU (#1) and two power strips (#1 and #3) are installed at the factory. The redundant PDU (#2) is installed above the primary PDU, also in a 0U side mount orientation.
1 2 3 4 10535 1 Power strip #2 3 Power strip #4 2 Redundant PDU (#2) 4 Caster boss Figure 58 Redundant PDU and power strip placement Installation of redundant PDU components Refer to the instructions provided with your redundant PDU for installation steps. After installation, dress all cords with cable ties. In addition, use cable ties to lock the power cords coming out of the PDU that go to each power strip.
Installing a redundant PDU
Glossary array (1) A section of vertical or horizontal tape cartridge receptacles inside a library. (2) A molded unit that holds multiple cartridges. backplane The storage system electronic printed circuit board into which storage system devices can be plugged. bar code reader A component of the robot that is used for tape cartridge identification and position calibration.
drive module The entire assembly that houses the tape drive, including the metal housing and connectors. ESD Electrostatic discharge. The release of static electricity from one conductor to another. Ethernet A local-area, packet-switched network technology. Originally designed for coaxial cable, it is now found running over shielded, twisted-pair cable. Ethernet is a 10- or 100-megabytes-per-second LAN.
lift drive assembly A component of the robot that moves the table assembly vertically among the library modules. lift drive pulley A component of the lift drive assembly used to move the table assembly vertically along the lift pole to slots and tape drives. lift-flex cable The cable that carries control and power signals to the table assembly. This cable automatically adjusts to the position of the table assembly in the library.
table assembly A component of the robotics unit that carries the picker assembly vertically among the library modules. tape cartridge A container holding magnetic tape that can be processed without separating the tape from the container. The library uses data and cleaning cartridges. These cartridges are not interchangeable. tape drive An electromechanical device that moves magnetic tape and includes mechanisms for writing and reading data to and from the tape.
Index Symbols 71e configuration, 17 number of slots, 20 reserved slots, 32, 52 slot numbering, 33 upgrading, 23, 38 , 55, 56, 57, 58, 58, 61, 62, 63, 64 A adapter panel, 22 adjust screen contrast, 52 align screen, 54 B bar code labels configuring use, 41, 52 information tracked, 41 inventory speed, 52, 73 ordering, 123 placement, 42 bar code reader failure, 72 location, 21 bar code reporting format, 52 base module card cage, 22 description, 20 base module power supply, removal and replacement, 89 batte
EML network, 28 physical description, 17 powering off, 40 powering on, 39 repacking, 100 European Union notice, 112 Event Log Type Selection screen, 50 expansion modules capacity, 24 card cage, 23 tape drive, 23 Extended Tape Library Architecture, 17 Interface Manager card depiction, 26 functional description, 25 lithium battery, 107 removal and replacement, 83, 85 troubleshooting, 74 interlock, center door, 41 internal network, 30, 60 inventory, 41 F K FC connection, troubleshooting, 78 FC port connect
LTO4 bar code label, 41 LEDs, 60 part number, 94 removal and replacement, 94 M magazine depiction, 29 functional description, 21, 29 inserting cartridges, 43 inserting into load port, 44 removal and replacement, 97 maintaining tape cartridges, 67 management station, 26, 28, 37 moving a tape, 54 the library, 99, 100 N network internal, 30, 60 numbering library components, 48 power supplies, 48 slots, 31 O OCP functions, 47 Home screen, 45 icons, 44 tabs and status bar, 45 timeouts, 46 troubleshooting,
Status screen, 48 Subscriber’s Choice, HP, 14 Support screen, 54 support ticket, 69 switch LEDs, 60 ports, 30 symbols in text, 11 T table assembly, 21 Taiwanese notices, 113 tape cartridges compatible tape drives, 30 ESD precautions, 41 labeling, 41 maintaining, 67 used by library, 29 WORM, 29 write-protect switch, 43 tape drive, 41 See also Ultrium tape drive cleaning, 67 tape drive expansion module, 23 tape drive expansion module power supply, removal and replacement, 89 tape inventory, 41 TCP/IP, 28 te
