HP MediaSmart Server - Installation and Troubleshooting Guide

Troubleshooting 41
What is a Server
Recovery?
Why Should I consider a
Server Recovery:
• Server operating system
has been corrupted.
• Disk replacement—
partition data on other
storage drives are okay.
• If you have lost your
password.
• Server’s system hard
drive has been replaced.
For detailed steps see the online User’s Guide.
Server Recovery attempts to recover all data and restore the folders.
However, because of the state of the system prior to the recovery, not
all data may be able to be recovered or integrated into the folder
structure.
During Server Recovery, all system settings, such as User
Accounts and Photo Webshare settings, are lost. You will need
to recreate them.
What is a Factory
Reset?
Why Should I consider a
Factory Reset:
• The partition data on the
other storage drives is
corrupted.
• Giving away or selling
the server. See the
caution below this table.
For detailed Steps see the online User’s Guide.
During Factory Reset, not only are all system settings, such as
User Accounts and Photo Webshare settings, are lost. You will
need to recreate them. Also the data on all drives is lost.
Table 1: Common Troubleshooting tips for the Server
Question/Issue Probable Cause Answer/Resolution