HP MediaSmart Server - Installation and Troubleshooting Guide

48 Chapter 5
Why is the Network
connection light off?
• Windows Vista.
• Windows XP.
To ensure that Network Discovery is turned on:
1 Click the Start menu, and then select Control Panel.
2 In the Control Panel, click View network status and tasks.
3 In the Network and Sharing Center, make sure that Network
discovery is on.
4 If Network discovery is off, click , then select Turn on
network discovery and Apply.
To ensure your network is set up properly for TCP/IP:
1 Click Start, and then select Control Panel.
2 Double-click Network and Internet Connections.
3 Double-click Network Connections.
4 If the computer is connected via Ethernet cable to the network,
right-click Local Area Connection (LAN).
5 If the computer is using a wireless connection, right-click Wireless
Network Connection.
6 Click Properties. In the dialog box that opens, check to ensure
that TCP/IP is listed and selected.
7 If TCP/IP is not listed, click Install, Protocol, and then Add. In
the dialog box that appears, select Internet Protocol (TCP/IP).
8 If TCP/IP is listed and checked, highlight it and click Properties,
then select Obtain IP address automatically and Obtain
DNS server address automatically.
9 All computers should be set identically.
Table 5: Common Troubleshooting tips for Network Connection Issues
Question/Issue Probable Cause Answer/Resolution