HP MediaSmart Server - Installation and Troubleshooting Guide

Troubleshooting 49
Why is the Network
connection light off?
• Windows Vista.
• Check the network
NetBIOS properties.
To ensure your network is set up properly for TCP/IP:
1 Click Start, and then select Control Panel.
2 Click View network status and tasks under Network
and Internet.
3 In the left pane, click Manage Network Connections.
4 If the computer is connected via Ethernet cable to the network,
right-click Local Area Connection (LAN).
5 If the computer is using a wireless connection, right-click Wireless
Network Connection.
6 Click Properties. In the dialog box that opens, check to ensure
that Internet Protocol Version 4 TCP/IP4 is listed and selected.
7 If TCP/IP is not listed, click Install, Protocol, and then Add. In
the dialog box that appears, select Internet Protocol
(TCP/IPv4).
8 If TCP/IP is listed and checked, highlight it and click Properties,
then select Obtain IP address automatically and Obtain
DNS server address automatically.
9 All computers should be set identically.
Check that each computer on the network has TCP/IP advanced
network properties set to Enable NetBIOS over TCP/IP. All computers
should be set identically.
Table 5: Common Troubleshooting tips for Network Connection Issues
Question/Issue Probable Cause Answer/Resolution