HP MediaSmart Server - Installation and Troubleshooting Guide

Troubleshooting 69
File doesn't appear. File type may not be
supported
May need to convert file to supported type.
Server not showing up. End-user forgot to turn on
Media-Sharing.
Turn on Media Sharing.
Media Files
(audio/Video) of
supported format aren't
seen by device.
Possible naming
convention issues.
Double check names on server, make sure they start with a word, and
not a number or symbol.
Table 14: Common Troubleshooting tips for Media Streaming
Question/Issue Probable Cause Answer/Resolution