HP MediaSmart Server - Installation and Troubleshooting Guide

Troubleshooting 71
Troubleshooting Tips for TZO/DNS
Table 16: Common Troubleshooting tips for TZO/DNS
Question/Issue Probable Cause Answer/Resolution
Why did URL not work? DNS server might not have
updated.
Wait about 10 minutes for DNS to update and try again.
What value does TZO
domain names provide
beyond the Microsoft
Live option:
• TZO provides automatic E-mail notifications to Webshare visitors that
new photos are available without having to set up an SMTP E-mail
server.
• Some broadband ISPs block Port 80 which is required for easy remote
access. The TZO service allows you to obtain easy remote access even
if Port 80 is blocked.
• With the Microsoft domain name, if you don't already have a
Microsoft Live account, you'll have to set that up.
• With TZO custom domain name option, you can get your own domain
name (e.g., smithfamily.com).
• TZO customer support and troubleshooting.