HP MediaSmart Server - User Guide

HP MediaSmart Server User's Guide
Health indicator codes when the indicator starts as solid red
Code Description Action
Solid red—no code Operating system or application
error.
See Windows Home Server
Console for error condition.
1 aqua white, 2 red System drive failed to boot. If the light-bar for the system
drive (the lowest light-bar) is
also red, you need to replace the
system hard drive.
1 aqua white, 3 red Operating system USB boot
failed.
Check that lowest USB port on
back of server has boot source.
1 aqua white, 4 red Recovery mode failed. Contact HP Support at
http://www.hp.com/support.
1 aqua white, 5 red Multiple boot failure. Contact HP Support at
http://www.hp.com/support
.
1 aqua white, 6 red Service code. Do not hold state button longer
that 3 seconds. Shut down and
repeat.
Codes when the indicator starts as blinking red
Code Description Action
2 aqua white, 1 red BIOS corrupted. Repeat power-on to validate. If
repeats Contact HP Support at
http://www.hp.com/support
.
2 aqua white, 2 red Memory failure. Contact HP Support at
http://www.hp.com/support.
2 aqua white, 3 red BIOS recovery source not
present.
Contact HP Support at
http://www.hp.com/support
.
NETWORK CONNECTION LIGHT IS OFF
To determine why the network connection light is off:
• Make sure that all the cable connections are correctly plugged in.
Make sure the router or switch has power.
• Restart the router or switch (or unplug and plug it back in).
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