AH400A/AH401A - HP PCIe 8Gb 1 port, 2 port, and 4Gb Fibre Channel QLogic HBAs using Linux, Windows, and HP-UX OS's Installation Guide, October 2008

5 Troubleshooting
This chapter provides the following information, which is useful in the event of an HBA problem:
• HBA LEDs POST states and results
• Using the Event Viewer
HBA LEDs POST states and results
Table 6 POST LED states lists the HBA LED states and describes each state.
If the LEDs indicate a failure during POST:
1. Make sure the HBA is seated firmly in the PCI slot.
2. Verify that the fiber cable connection to the HBA is secure.
3. Check the POST LED states listed in Table 6 POST LED states to determine the HBA status.
Table 5-1 POST LED states for 8Gb HBAs
ActivityAmber LEDGreen LEDYellow LED
Power offOffOffOff
Power on before or after
firmware initialization
OnOnOn
Power on after firmware
initialization
FlashingFlashingFlashing
Firmware faultAlternately flashingAlternately flashingAlternately flashing
Activity at 1 Gb/sFlashingOffOff
Activity at 2 Gb/sOffFlashingOff
Activity at 4 Gb/sOffOffFlashing
BeaconFlashingFlashingFlashing
Table 5-2 POST LED states for 8Gb HBAs
ActivityAmber LEDGreen LEDYellow LED
Power offOffOffOff
Power on before firmware
initialization
OnOnOn
Power on after firmware
initialization
FlashFlashFlash
Firmware faultFlash in sequenceFlash in sequenceFlash in sequence
1/2 Gbps Link UP/ACTOn/FlashOffOff
4 Gbps Link UP/ACTOffOn/FlashOff
8 Gbps Link UP/ACTOffOffOn/Flash
BeaconFlashingOffFlash
4. If a problem occurs, follow the instructions in the next sections to troubleshoot and resolve
the issue.
HBA LEDs POST states and results 27