BLADE OS™ Application Guide HP GbE2c Ethernet Blade Switch for c-Class BladeSystem Version 5.1 Advanced Functionality Software

Table Of Contents
BLADE OS 5.1 Application Guide
BMD00113, September 2009 Appendix A: Troubleshooting 259
Customer Support Tools
The following diagnostics tools are not user-configurable and should be performed through HP
technical support.
Offline Diagnostics—This tool is used for troubleshooting suspected switch hardware issues.
These tests verify that the selected hardware is performing within expected engineering
specifications.
Software Panics—If a fatal software condition is found during runtime, the switch will capture
the current hardware and software state information into a panic dump. This dump file can be
analyzed post-mortem to determine the cause of the problem.
Stack Trace—If a fatal software condition occurs, the switch dumps stack trace data to the
console. If you have a console attached to the switch, capture the console dump, and forward it
to HP technical support.