ATM Configuration and Troubleshooting Guide

Troubleshooting
Troubleshooting the ATM Adapter and Software Installation
Chapter 9 191
Figure 9-1 Flowchart for Checking Adapter and Software Installation
Yes
No
No
Yes
No
Yes
Yes
Use atmloop
No
Yes
The installation is OK;
End of troubleshooting
Call HP
Turn the connector
Replace cable with
loopback hood
Local installation is OK;
Check the switch and cable
No
No
Yes
Check the hardware
link connectivity
LED(s)
OK?
OK?
OK?
LED(s)
OK?
LEDs
OK?
Check the hardware
installation using ioscan
Check the software
installation using lanscan
Replace cable with loopback hood
Reinstall the adapter
(see the appropriate
installation instructions)
Reinstall the software
(see "Installing and
and Configuring the ATM
Software")
Start
A
C
B
E
F
G
H
I
D
OK?