ATM Configuration and Troubleshooting Guide

Troubleshooting
Troubleshooting Classical IP
Chapter 9 207
Figure 9-4 Flowchart for Checking SVC and ARP Configurations
No
Yes
OK?
Start
ping destination IP address
OK?
Network connectivity OK
Enable tracing
Check IP interface
with ifconfig
OK?
OK?
Read IP/ARP table
IP
address
located?
ATM
address of
destination host
Troubleshoot remote
host and switches
Use trace to
locate problem
Contact HP
Contact switch
vendor
HP
problem?
changed?
Yes
No
Yes
No
Yes
No
Yes
No
Yes
Yes
No
No
Go to "Checking a Local ARP
Client" or "Checking a Local
ARP Server" in this section.
A
B
C
D
E
F
G
H
I
Read NetTL log
Reconfigure ATM
adapter with SAM
Reconfigure remote
host or wait for ARP
to detect changes
Check ATM connectivity