Troubleshooting
Diagnostic Flowcharts
Chapter 4
58
Flowchart 5 (continued)
Figure 4-6 Flowchart 5: ping Test (continued)
Flowchart 5 (continued) Procedures
The procedures in this part of the Flowchart are:
• If there is a network unreachable error, go to Configuration Tests (Flowchart 8).
• If there is no response from ping, and you are using Jumbo Frames (Gigabit
Ethernet only), verify that the switches in the path support Jumbo Frames, making
sure the path MTU is the same (9000 maximum) from the source host to the
YES
Using jumbo
frames (Gigabit
NO
NO
YES
Network
NO
Correct BIND, YP,
Reconfigure
Call HP
YES
successful
ping not
unreachable?
error?
No response
from ping?
Unknown host
error?
No route to
host error?
network
or /etc/hosts
configuration
Configuration
Tests
Cable and
LED Test
YES
YES
YES
NO
NO
NO
Do switches in
the path support
Jumbo Frames?
Add route
table entry
only)?
ping
Test
ping Test
