FW 05.01.00 and SW 07.01.00 HP StorageWorks Embedded Web Server User Guide (AA-RTDRB-TE, June 2003)

Operating and Managing Products and Parts
112 Embedded Web Server User Guide
4. To stop a test, click Terminate Port Diagnostics. Beaconing automatically
stops when the test completes or is canceled. If the port fails the test, the port's
amber LED remains on.
5. Results display when the diagnostics finish or when you terminate the test. If
errors occur, record all error information and refer to the product service
documentation for problem isolation. See Figure 41 for an example of the
screen when tests are completed.
Figure 41: Completed diagnostics test
Retrieving Maintenance Information
If the operational firmware detects a critical error, the product automatically
copies the contents of dynamic random access memory (DRAM) to a dump area
in FLASH memory on the Control Processor (CTP) card; the CTP dump file
contains this maintenance information. The CTP dump file will usually be
requested by service personnel to aid in troubleshooting.
1. Choose Operations from the navigation panel.
2. Choose the Maintenance tab and the Dump Retrieval tab; the Dump
Retrieval tab view displays (Figure 42).