HP High-Performance Secure Hard Disk Setup Guide

Hard Disk Encryption Status Message Recommended Action
ENABLED Normal status when an HP Secure
Hard Disk is installed.
None.
DISABLED Disk is capable of encryption. However,
encryption is disabled.
Enable encryption using the
HP embedded Web server or
HP Web Jetadmin.
CAUTION: Data on this hard disk is
not encrypted.
DISABLED: Expected Drive Missing Incorrect hard disk installed. The
printer/MFP was expecting an
HP Secure Hard Disk that was previously
locked to this printer/MFP.
NOTE: If the hard disk encountered a
serious error, the disk status in the
Installed Personalities and Options
section is Disk Not Functional.
Install the correct hard disk for this
printer/MFP. Or, to permanently erase
the contents of the HP Secure Hard Disk
and reboot the printer/MFP, select
Reinitialize Hard Drive.
If the hard disk is Not Functional, turn
the printer/MFP off and check all power
and interface cables. Then, restart the
printer/MFP. If the error continues,
contact HP Support.
DISABLED: Encrypted by Another
Device
Incorrect hard disk installed. The
installed HP Secure Hard Disk was
locked to a different printer/MFP.
Install the correct hard disk for this
printer/MFP. Or, to permanently erase
the contents of the HP Secure Hard Disk
and reboot the printer/MFP, select
Reinitialize Hard Drive.
DISABLED: Unsupported Drive Installed Incorrect hard disk installed. Only
HP Secure Hard Disks are supported in
this printer/MFP.
Install the correct HP Secure Hard Disk
for this printer/MFP.
Disk Not Functional
(Internal or EIO)
Hard disk is not functional. Turn the printer/MFP off and check all
power and interface cables. Then, restart
the printer/MFP. If the error continues,
contact HP Support.
NOTE: See your printer/MFP documentation for instructions about viewing or printing configuration
pages. For a description of configuration page messages other than those related to the HP Secure
Hard Disk, see the setup or use guides provided with your printer/MFP model.
32 Chapter 4 Troubleshooting ENWW