R3102-R3103-HP 6600/HSR6600 Routers Layer 2 - WAN Configuration Guide

65
5 packet(s) transmitted
5 packet(s) received
0.00% packet loss
round-trip min/avg/max = 29/29/31 ms
In this method, all the users are bound together to the MP-group interface and the concept of virtual
access is not involved.
Troubleshooting PPP configuration
Symptom 1
PPP authentication always fails, preventing the link from going up.
Solution
This problem might occur if the parameters for authentication are incorrect.
• Enable the debugging of PPP, and you can see the information describing that LCP went up upon a
successful LCP negotiation but went down after PAP or CHAP negotiation.
• Check the PPP authentication settings at the local and peer ends to make sure that they are
consistent. See "Configuring PAP authentication" and "Configuring CHAP authentication" f
or
reference.
Symptom 2
Physical link is always down.
Solution
Check the following:
• The interface has been brought up.
• The interface has not been administratively shut down.
• LCP negotiation has passed.
Execute the display interface serial command to check the state of the interface. The output can be as
follows:
•
serial number is administratively down, line protocol is down—Indicates that the interface
is shut down by the administrator.
•
serial number is down, line protocol is down—Indicates that the interface is not activated or
the physical layer has not gone up yet.
•
serial number is up, line protocol is up—Indicates that LCP negotiation succeeded.
•
serial number is up, line protocol is down—Indicates that the interface is active, but LCP
negotiation failed.
Symptom 3
Configure an IPv6 address on an interface with PPP encapsulation enabled when IPv6 is disabled. The
PPP link fails IPv6CP negotiation and cannot go up. After enabling IPv6, the interface still cannot go up.
Analysis
IPv6CP negotiation cannot succeed when IPv6 is disabled. As IPv6CP does not support renegotiation,
IPv6CP negotiation cannot succeed even if you enable IPv6 subsequently.