5.5 HP StorageWorks X9300 Network Storage Gateway Administrator Guide (AW539-96007, March 2011)

15 Replacing components
Customer replaceable components
WARNING!
Before performing any of the procedures in this chapter, read the important warnings, precautions,
and safety information in Appendix C and Appendix D.
IMPORTANT:
To avoid unintended consequences, HP recommends that you perform the procedures in this chapter
during scheduled maintenance times.
CAUTION:
Be sure the replacement is available before removing a component or a blanking panel. Open slots
dramatically impact airflow and cooling within the device.
For component and cabling diagrams, see Appendix A.
For information about available spare parts, see Appendix B
Hot-pluggable and non-hot-pluggable components
Before removing any serviceable part, determine whether the part is hot-pluggable or non-hot-pluggable.
• If the component is hot-pluggable, a power shutdown of the device is not required for replacement
of the part.
• If the component is not hot-pluggable, the device must be powered down.
Returning the defective component
In the materials shipped with a CSR component, HP specifies whether the defective component must
be returned to HP. In cases where it is required, you must ship the defective part back to HP within a
defined period of time, normally five business days. The defective part must be returned with the
associated documentation in the provided shipping material. Failure to return the defective part could
result in HP billing you for the replacement. With a CSR, HP will pay all shipping and part return
costs and determine the courier/carrier to be used.
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