5.5 HP StorageWorks X9300 Network Storage Gateway Administrator Guide (AW539-96007, March 2011)

Table Of Contents
Parts-only warranty service
Your HP Limited Warranty could include a parts-only warranty service. Under the terms of parts-only
warranty service, HP provides replacement parts, free of charge.
For parts-only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts for you, you are charged for the travel and labor costs of this service.
Required tools
The following tools might be necessary for some procedures:
T-10 Torx screwdriver
T-15 Torx screwdriver
4-mm flat-blade screwdriver
Phillips screwdriver
Additional documentation
In addition to this document, you will need the following documents, which are available at http://
www.hp.com/support/manuals:
HP ProLiant DL380 G6 Server Maintenance and Service Guide (for file serving node procedures)
HP ProLiant DL360 G6 Server Maintenance and Service Guide (for X9300 Management Server
procedures)
Repair procedures for the X9300 controller and drive enclosure are available in the Service and
maintenance information section on the HP StorageWorks 2000fc G2 Modular Smart Array Manuals
page. To locate the documents, go to http://www.hp.com/support/manuals, In the storage section,
click Disk Storage Systems,and then under MSA Disk Arrays, click HP StorageWorks 2000fc G2
Modular Smart Array.
Replacing a system board
To replace a system board on a file serving node or the X9300 Management Server:
1. If the server is an X9300 Management Server, skip this step. If the server is a file serving node,
fail over the server to its standby server using the management console GUI or CLI:
On the GUI, select Servers from the Navigator pane, and then select the appropriate server
from the Servers pane. Next, select the server name in the left pane, and click Failover.
On the CLI, execute the following command, where server_name is the server containing
the board:
ibrix_server -f -h <server_name>
2. Power down the server.
3. Replace the system board: For a file serving node, see the HP Proliant DL380 G6 Server
Maintenance and Service Guide. For an X9300 Management Server, see the HP Proliant DL360
G6 Server Maintenance and Service Guide.
Replacing components102