5.6 HP StorageWorks X9320 Network Storage System Administrator Guide (AW542-96006, June 2011)

15 Replacing components
Customer replaceable components
WARNING! Before performing any of the procedures in this chapter, read the important warnings,
precautions, and safety information in “Warnings and precautions” (page 135) and “Regulatory
compliance and safety” (page 138).
IMPORTANT: To avoid unintended consequences, HP recommends that you perform the procedures
in this chapter during scheduled maintenance times.
CAUTION: Be sure the replacement is available before removing a component or a blanking
panel. Open slots dramatically impact airflow and cooling within the device.
See “System component and cabling diagrams” (page 103) for system component and cabling
diagrams.
For information about available parts, see “Spare parts list” (page 112).
Hot-pluggable and non-hot-pluggable components
Before removing any serviceable part, determine whether the part is hot-pluggable or
non-hot-pluggable.
• If the component is hot-pluggable, a power shutdown of the device is not required for
replacement of the part.
• If the component is not hot-pluggable, the device must be powered down.
Returning the defective component
In the materials shipped with a CSR component, HP specifies whether the defective component
must be returned to HP. In cases where it is required, you must ship the defective part back to HP
within a defined period of time, normally five business days. The defective part must be returned
with the associated documentation in the provided shipping material. Failure to return the defective
part could result in HP billing you for the replacement. With a CSR, HP will pay all shipping and
part return costs and determine the courier/carrier to be used.
Parts-only warranty service
Your HP Limited Warranty could include a parts-only warranty service. Under the terms of parts-only
warranty service, HP provides replacement parts, free of charge.
For parts-only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts for you, you are charged for the travel and labor costs of this service.
Required tools
The following tools might be necessary for some procedures:
• T-10 Torx screwdriver
• T-15 Torx screwdriver
• 4-mm flat-blade screwdriver
• Phillips screwdriver
Customer replaceable components 83