6.3 HP StoreAll 9300/9320 Storage Administrator Guide (AW549-96072, June 2013)

4. Click Okay.
To collect logs and command results using the CLI, use the following command:
ibrix_collect -c -n NAME
NOTE:
• Only one manual collection of data is allowed at a time.
• When a node restores from a system crash, the vmcore under /var/crash/<timestamp>
directory is processed. Once processed, the directory will be renamed /var/crash/
<timestamp>_PROCESSED. HP Support may request that you send this information to assist
in resolving the system crash.
• HP recommends that you maintain your crash dumps in the /var/crash directory. Ibrix
Collect processes the core dumps present in the /var/crash directory (linked to /local/
platform/crash) only. HP also recommends that you monitor this directory and remove
unnecessary processed crashes.
Downloading the archive file
When data is collected, a compressed archive file is created and stored in a compressed archive
file (.tgz) under /local/ibrixcollect/archive directory. To download the collected data
to your desktop, select the collection and click Download from the Fusion Manager.
NOTE:
• Only one collection can be downloaded at a time.
• The average size of the archive file depends on the size of the logs present on individual
nodes in the cluster.
• You may later be asked to email this final .tgz file to HP Support.
Deleting the archive file
You can delete a specific data collection or all collections simultaneously in the GUI and the CLI.
To delete a specific data collection using the GUI, select the collection to be deleted, and click
Delete. The tgz file stored locally will be deleted from each node.
To delete all of the collections, click Delete All.
To delete a specific data collection using the CLI, use the following command:
ibrix_collect -d -n NAME
134 Troubleshooting