6.3 HP StoreAll 9300/9320 Storage Administrator Guide (AW549-96072, June 2013)

2. Install the credentials for a single MSA by running the following four commands once for each
MSA that the hpsp_couplet_info command lists in step 1. Replace
<MSA_SAS_BASE_ADDRESS> with one of the UUIDs as provided by the output of the
hpsp_couplet_info command.
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_a/rw
--cred-type upwpair --cred-username manage --cred-password '!manage'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_a/ro
--cred-type upwpair --cred-username monitor --cred-password
'!monitor'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_b/rw
--cred-type upwpair --cred-username manage --cred-password '!manage'
hpsp_credmgmt --update-cred -s
couplet:couplet/array/<MSA_SAS_BASE_ADDRESS>/mgmtport_b/ro
--cred-type upwpair --cred-username monitor --cred-password
'!monitor'
3. To verify your installation of the credentials, list the credentials by entering the following
command:
hpsp_credmgmt --get-cred -s couplet:couplet/* --output-sl
The command displays the credentials for your system. Your output would differ from the
following example to reflect your system configuration:
10.125.2.221|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/ro
10.125.2.221|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_b/rw
10.125.2.220|monitor|!monitor|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/ro
10.125.2.220|manage|!manage|couplet:couplet/array/500c0ff1390c0000/mgmtport_a/rw
Discovered device is reported as unknown on CMS
Run the following command on the file serving node to determine whether the Insight Remote
Support services are running:
# service snmpd status
# service hpsmhd status
# service hp-snmp-agents status
If the services are not running, start them:
# service snmpd start
# service hpsmhd start
# service hp-snmp-agents start
Alerts are not reaching the CMS
If nodes are configured and the system is discovered properly but alerts are not reaching the CMS,
verify that a trapif entry exists in the cma.conf configuration file on the file serving nodes.
Device Entitlement tab does not show GREEN
If the Entitlement tab does not show GREEN, verify the Customer-Entered serial number and part
number or the device.
SIM Discovery
On SIM discovery, use the option Discover a Group of Systems for any device discovery.
46 Getting started