6.3 HP StoreAll 9300/9320 Storage Administrator Guide (AW549-96072, June 2013)

Powering file serving nodes on or off.......................................................................................108
Performing a rolling reboot....................................................................................................108
Starting and stopping processes.............................................................................................109
Tuning file serving nodes and StoreAll clients............................................................................109
Managing segments.............................................................................................................113
Migrating segments..........................................................................................................114
Evacuating segments and removing storage from the cluster ..................................................117
Removing a node from a cluster..............................................................................................119
Maintaining networks............................................................................................................121
Cluster and user network interfaces....................................................................................121
Adding user network interfaces..........................................................................................121
Setting network interface options in the configuration database..............................................122
Preferring network interfaces..............................................................................................122
Unpreferring network interfaces.........................................................................................124
Making network changes..................................................................................................124
Changing the IP address for a Linux StoreAll client...........................................................124
Changing the IP address for the cluster interface on a dedicated management console........124
Changing the cluster interface.......................................................................................125
Managing routing table entries.....................................................................................125
Deleting a network interface.........................................................................................125
Viewing network interface information................................................................................125
12 Licensing.............................................................................................127
Viewing license terms............................................................................................................127
Retrieving a license key.........................................................................................................127
Using AutoPass to retrieve and install permanent license keys......................................................127
13 Upgrading firmware..............................................................................128
Components for firmware upgrades.........................................................................................128
Steps for upgrading the firmware............................................................................................129
Finding additional information on FMT...............................................................................132
Downloading MSA2000 G2/G3 firmware for 9320 systems.....................................................132
14 Troubleshooting....................................................................................133
Collecting information for HP Support with the IbrixCollect.........................................................133
Collecting logs................................................................................................................133
Downloading the archive file.............................................................................................134
Deleting the archive file....................................................................................................134
Configuring Ibrix Collect...................................................................................................135
Obtaining custom logging from ibrix_collect add-on scripts....................................................136
Creating an add-on script.............................................................................................136
Running an add-on script.............................................................................................137
Viewing the output from an add-on script........................................................................137
Viewing data collection information....................................................................................139
Adding/deleting commands or logs in the XML file..............................................................139
Viewing software version numbers..........................................................................................139
Troubleshooting specific issues................................................................................................139
Software services.............................................................................................................139
Failover..........................................................................................................................140
Windows StoreAll clients...................................................................................................140
Synchronizing information on file serving nodes and the configuration database...........................141
Troubleshooting an Express Query Manual Intervention Failure (MIF)...........................................141
15 Recovering a file serving node................................................................144
Obtaining the latest StoreAll software release...........................................................................144
Performing the recovery.........................................................................................................144
Completing the restore on a file serving node...........................................................................149
6 Contents