6.3 HP StoreAll 9300/9320 Storage Administrator Guide (AW549-96072, June 2013)

The ibrix_auth command fails after a restore............................................................................150
16 Support and other resources...................................................................151
Contacting HP......................................................................................................................151
Related information...............................................................................................................151
Obtaining spare parts......................................................................................................152
HP websites....................................................................................................................152
Rack stability........................................................................................................................152
Product warranties................................................................................................................152
Subscription service..............................................................................................................152
17 Documentation feedback.......................................................................153
A Cascading Upgrades.............................................................................154
Upgrading the StoreAll software to the 6.1 release....................................................................154
Online upgrades for StoreAll software 6.x to 6.1..................................................................155
Preparing for the upgrade............................................................................................155
Performing the upgrade................................................................................................155
After the upgrade........................................................................................................156
Offline upgrades for StoreAll software 5.6.x or 6.0.x to 6.1...................................................156
Preparing for the upgrade............................................................................................156
Performing the upgrade................................................................................................157
After the upgrade........................................................................................................158
Upgrading Linux StoreAll clients.........................................................................................158
Installing a minor kernel update on Linux clients..............................................................159
Upgrading Windows StoreAll clients..................................................................................159
Upgrading pre-6.0 file systems for software snapshots..........................................................159
Upgrading pre-6.1.1 file systems for data retention features....................................................161
Troubleshooting upgrade issues.........................................................................................161
Automatic upgrade......................................................................................................161
Manual upgrade.........................................................................................................162
Offline upgrade fails because iLO firmware is out of date.................................................162
Node is not registered with the cluster network ...............................................................162
File system unmount issues............................................................................................163
Upgrading the StoreAll software to the 5.6 release...................................................................163
Automatic upgrades.........................................................................................................164
Manual upgrades............................................................................................................164
Preparing for the upgrade............................................................................................164
Saving the node configuration......................................................................................165
Performing the upgrade................................................................................................165
Restoring the node configuration...................................................................................165
Completing the upgrade..............................................................................................165
Troubleshooting upgrade issues.........................................................................................166
Automatic upgrade......................................................................................................166
Manual upgrade.........................................................................................................167
Upgrading the StoreAll software to the 5.5 release....................................................................167
Automatic upgrades.........................................................................................................167
Manual upgrades............................................................................................................168
Standard upgrade for clusters with a dedicated Management Server machine or blade........168
Standard online upgrade.........................................................................................169
Standard offline upgrade.........................................................................................170
Agile upgrade for clusters with an agile management console configuration.......................172
Agile online upgrade..............................................................................................172
Agile offline upgrade..............................................................................................176
Troubleshooting upgrade issues.........................................................................................178
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