HP Insight Control for Linux 7.0 Installation Guide

9 Troubleshooting
This chapter addresses troubleshooting topics for new installations and upgrades.
9.1 New installations
9.1.1 Skipped HP VCRM installation
If HP SMH is not installed on your CMS, HP SIM cannot automatically install the Version Control
Repository Manager (VCRM) for you. A message resembling the following appears during the
installation of Insight Control for Linux and you need to install VCRM manually:
Skipping HP Version Control Repository Manager (VCRM) installation
as HPSMH is not found on the system....
Use this procedure to install VCRM:
1. Install HP SMH from the SPP or PSP.
2. With the following commands, extract the .rpm files from sysmgmt.bin, which resides on
the Insight Control for Linux ISO:
# mount -o loop *.ISO /mnt
# cd /mnt/HP/SIM
# mkdir -p /tmp/vcrm
# ./sysmgmt.bin --noexec --keep --target /tmp/vcrm
Creating directory /tmp/vcrm
Verifying archive integrity... All good.
................................
3. Install VCRM from the RPM:
# cd /tmp/vcrm
# rpm -ivh cpqsrhmo-*.linux.rpm
4. Enable VCRM support by following the procedure, "Enabling Linux VCRM features", in the
Systems Insight Manager 7.0 Installation and Configuration Guide for Linux.
9.1.2 Benign insserv messages when running install.sh script on a SLES 11
CMS
The following insserv messages are displayed by the install.sh script on a CMS that is
running SLES 11. These messages are benign and you can ignore them.
insserv: warning: script 'nconfig' missing LSB tags and overrides
insserv: Default-Start undefined, assuming default start runlevel(s) for script 'nconfig'
insserv: warning: script 'lvs' missing LSB tags and overrides
insserv: Default-Start undefined, assuming default start runlevel(s) for script 'lvs'
9.1.3 Systems Insight Manager startup delay might cause install.sh script to fail
On rare occasions, Systems Insight Manager startup delays might cause the Insight Control for
Linux install.sh installation script to fail with the following create_raapis error:
{month_day_year}: 10_mgmt_postinstall.sh -
create_raapis failed to establish a connection with the SIM server
Corrective action: Rerun the Insight Control for Linux install.sh installation script.
9.1.4 Benign NOKEY messages from install.sh script
The install.sh script displays the following benign messages if you did not import the HP public
key. It is safe to ignore these messages if the files were not tampered with. The presence of these
messages does not indicate an error, but rather indicates an integrity check that could not be
performed without the HP public key.
9.1 New installations 57