HP Insight Control Performance Management 7.3 User Guide

Generating a Static Analysis Report.....................................................................................27
Generating an SQL queries list........................................................................................27
Sample performance management Static Analysis report.........................................................27
System Summary report...........................................................................................................28
Generating a System Summary report...................................................................................28
Generating an SQL queries list........................................................................................29
Sample performance management System Summary report.....................................................29
System Summary report for a server ................................................................................29
System Summary report for a VMware ESX Host ...............................................................30
System Summary report for a VM Guest...........................................................................32
CSV File Generator report........................................................................................................32
Generating a CSV File Generator Report..............................................................................32
Generating an SQL queries list........................................................................................32
Sample performance management CSV file...........................................................................33
Server Availability Report........................................................................................................33
Generating a Server Availability Report................................................................................33
Generating an SQL queries list........................................................................................34
Sample performance management Server Availability report...................................................34
Insight Control performance management measurement categories...............................................34
Servers.............................................................................................................................34
Servers with VMware, Hyper-V or VMHost.............................................................................35
VM guest..........................................................................................................................35
Smart Array controllers.......................................................................................................35
Smart Array logical drives...................................................................................................36
SCSI buses attached to Smart Array controllers......................................................................36
Fibre Channel host bus adapters..........................................................................................36
Fibre Channel enclosures....................................................................................................36
SCSI adapters...................................................................................................................37
SCSI buses attached to SCSI adapters..................................................................................37
SCSI drives attached to SCSI adapters..................................................................................37
IDE controllers...................................................................................................................37
Network adapters..............................................................................................................37
Host buses........................................................................................................................38
Overall performance management performance status.................................................................38
6 Troubleshooting .......................................................................................40
Overview..............................................................................................................................40
Insight Control performance management installation and uninstallation issues...............................40
HP SIM integration issues.........................................................................................................40
Insight Control performance management licensing and monitoring administration issues.................41
Insight Control performance management component issues.........................................................42
Windows Server 2003/2008 issues.........................................................................................43
Internet Explorer issues............................................................................................................44
L:H:S pane issue.....................................................................................................................45
7 Support and other resources......................................................................46
Information to collect before contacting HP.................................................................................46
How to contact HP..................................................................................................................46
Security bulletin and alert policy for non-HP owned software components......................................46
Subscription service............................................................................................................46
Registering for software technical support and update service.......................................................46
How to use your software technical support and update service...............................................47
HP authorized resellers............................................................................................................47
Related information.................................................................................................................47
Typographic conventions.........................................................................................................47
4 Contents