HP Insight Control Server Provisioning 7.2 Administrator Guide

4.11.1 Passwords................................................................................................................28
4.11.2 SSL/certificate..........................................................................................................28
4.12 Appliance hardening.......................................................................................................29
4.12.1 Port list....................................................................................................................29
4.12.2 Console access........................................................................................................29
4.12.3 Console UI kiosk......................................................................................................29
4.12.4 Appliance administrator password reset......................................................................29
4.12.5 Enabling or disabling HP Support services access........................................................30
4.12.6 Restricting console access..........................................................................................30
4.12.7 Algorithms..............................................................................................................30
4.13 Downloads from the appliance..........................................................................................31
4.14 Media Server security.......................................................................................................31
4.15 Security best practices......................................................................................................31
5 Advanced topics......................................................................................34
5.1 REST APIs to enable HP Support access or add a server via iLO..............................................34
5.1.1 REST call to create the user session and get the authentication token..................................34
5.1.2 REST call to logout of the user session...........................................................................35
5.1.3 REST call to enable or disable support access................................................................35
5.1.4 REST call to add a server via iLO..................................................................................37
5.2 REST API to create and download a support dump................................................................40
5.3 Adding servers that are already running an operating system.................................................41
6 Support and other resources......................................................................43
6.1 Contacting HP .................................................................................................................43
6.1.1 Before you contact HP.................................................................................................43
6.1.2 Creating a support dump............................................................................................43
6.1.2.1 When you might want to create a support dump.....................................................43
6.1.2.2 How to create a support dump.............................................................................43
6.1.2.3 Support dump contents........................................................................................43
6.1.3 HP contact information................................................................................................44
6.1.4 Subscription service....................................................................................................44
6.2 Related information...........................................................................................................45
6.2.1 Documents................................................................................................................45
6.2.2 Websites..................................................................................................................45
6.3 Typographic conventions....................................................................................................45
6.4 Customer self repair..........................................................................................................46
7 Documentation feedback...........................................................................47
Glossary ...................................................................................................48
Index.........................................................................................................52
4 Contents