HP Insight Management 7.3 Installation and Upgrade Release Notes

Table 7 Microsoft SQL database upgrade errors and suggested action (continued)
Suggested action and links to more informationCauseError code
Verify if .NET 4.0 is available on the system, and verify if the
complete package is installed or if only a few components are
installed.
The incorrect .NET package is
being used by default by the
Microsoft SQL 2008 installer.
2068052081
If only a few components are present, uninstall these .NET 4.0
components and then reinitiate the upgrade.
The Insight Management DVD
supports .NET 3.5 SP1. If a
complete package of .NET 4.0 is
not installed, this error is
displayed.
Verify and enter the correct credentials, ensuring that the domain
name, the user name, and the password are correct.
Incorrect credentials are entered
for the CMS.
2146823279
For more information, see:
http://social.msdn.microsoft.com/Forums/en/sqlexpress/thread/
e4ce922d-68ec-44bc-a62d-6defde3d881f
Do one of the following, depending on the cause of the problem:Two possible causes are:2068578304
Provide logon interactive permission to the user account being
used to upgrade to Microsoft SQL 2008 R2
The user account does not have
logon interactive permission.
The Microsoft SQL Server 2008
installation folder has the
Follow the steps mentioned in the http://support.microsoft.com/
kb/957453 knowledge base article
Archive attribute set. The
For more information, see:
Archive attribute is in the
http://connect.microsoft.com/SQLServer/feedback/details/
355293
exclusion list that the Microsoft
SQL Server 2008 Setup
program uses to validate the
installation folder during the
setup process.
When the performance counter
registry hive is corrupted, the
2067922940 1. Open a command prompt, and enter the following command
to repair the counters:
Microsoft SQL installer displays an
error message.
# LODCTR /R
2. Open the registry editor, and export the following key (009 is
the English default key):
HKLM\Software\Microsoft\Windows
NT\CurrentVersion\Perflib\009
Default keys for other languages: French is 00C, Spanish is
00A, and German is 007.
3. Notice the empty 00x key in the same location. This is where
you must import the values.
4. Edit the exported registry file, and replace the value 009 with
the value 007.
5. Save the changed .reg file, and import it back by double
clicking this same file.
6. Attempt the installation again. The SQL Express step should now
succeed.
For more information, see
http://support.microsoft.com/kb/300956
http://social.technet.microsoft.com/wiki/contents/articles/
event-id-3002-microsoft-windows-loadperf.aspx
Delete the keys mentioned in the http://support.microsoft.com/kb/
920114 knowledge base article.
The Microsoft SQL server found
Microsoft SQL 2008 registry keys
1035451685
For more information, see:
on the server from a previous
installation
http://social.msdn.microsoft.com/Forums/en/sqlsetupandupgrade/
thread/62f0cd6b-bf78-46e0-b513-1556c0866241
14 Installation and upgrade notes